Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 8:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible public areas, registration desk, and bathrooms. There is also a pool hoist available on-site.

What is the location of the property in relation to key landmarks?

The hotel is located in Dandridge, within a national park and a 10-minute drive from Douglas Lake. It is approximately 2.3 miles from Revolutionary War Graveyard and Dandridge Town Hall.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from June to September, operational from 10:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free.

Holiday Inn Express Dandridge Hotel in Dandridge

Average nightly price at Holiday Inn Express Dandridge by IHG by month, last 12 months (USD)
Month	Average price
January	$94
February	$104
March	$113
April	$120
May	$122
June	$114
July	$107
August	$103
September	$106
October	$134
November	$112
December	$98

What guests think

Across recent feedback, Holiday Inn Express Dandridge by IHG is praised for friendly, efficient staff and a convenient location just off I-40, while the older property shows wear, with mixed cleanliness and room condition noted in several stays.

Breakfast is frequently described as good, though several guests reported items running out early, bland options, equipment problems, and occasional waits. A few stays were affected by poor communication, long front-desk waits, and isolated negative interactions, plus an instance of hot-water failure and an elevator out of service. Expect a straightforward stopover that balances convenience with trade-offs in maintenance and breakfast consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is a workout room, but the property feels older and some maintenance issues were reported, including an elevator outage and an ice machine not working.

Related guest reviews

6

Brent

Jul 27, 2025

·

Stayed 1 night

The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.

8

Stacie

Jul 22, 2025

·

Stayed 1 night

The staff was very nice, the hotel was convient to Jefferson City/Carson Newman. It is an older property, but clean.

8

Stacey

Apr 8, 2025

·

Stayed 3 nights

The staff is so sweet and very helpful. The property is just really old. The bathroom needs to be tiled and the carpet in the rooms replaced. The price reflected the age of the property. So it was expected.

6

robbin

Jun 2, 2025

·

Stayed 1 night

Bed was clean but in reality building need wirk....breakfast was so so

2

Kristian

Oct 29, 2025

·

Stayed 2 nights

Returned from a long day to find that the hot water was broken, with no warning from the front desk staff or emails sent to inform us. When we woke up to leave the third floor there was no elevator. Myself and my elderly mother had to carry our stuff down three flights of stairs. The service had the optimistic vibe that they cared, but no manager reached out to refund us, or make any accommodation to rectify the issues. Drains are slow to drain, mold above the showers, and stink bugs in all the corners of the public spaces. I would avoid.

6

Elijah

Nov 12, 2023

·

Stayed 1 night

Our room had a lot of lady bugs and a stink bug but with it having a patio and this time of year it’s a bit more understanding. However, the carpet had multiple stains, the carpet was torn, the fridges (even though set on coldest setting) wasn’t very cold, and since it is an older building it’s loud when someone else slams their door.

4

James

Oct 12, 2025

·

Stayed 1 night

Ice maker out, and dated. Staff was awesome, breakfast was great. Little dingy for price

8

Margaret

Dec 3, 2024

·

Stayed 2 nights

The person on duty was so helpful, we wike up on Thanksgiving am and the tv was not working. She tried to get it fixed but couldn’t so she helped move us to a new room! above and beyond!

10

D

Oct 15, 2023

·

Stayed 2 nights

Nice staff, workout room

8

Anne Marie

Jul 18, 2024

·

Stayed 2 nights

Property is older but clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and linens clean, but others reported mildew smells, mold, bugs, sticky breakfast floors, trash left in drawers, and occasional missed or inconsistent housekeeping.

Related guest reviews

6

Brent

Jul 27, 2025

·

Stayed 1 night

The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.

2

Cynthia

Jun 13, 2023

·

Stayed 1 night

The hostess was extremely rude. There was trash in all the drawers in the room.

8

Stacie

Jul 22, 2025

·

Stayed 1 night

The staff was very nice, the hotel was convient to Jefferson City/Carson Newman. It is an older property, but clean.

10

Laurie

Jun 18, 2025

·

Stayed 1 night

Large refrigerator in room, keurig, very comfortable beds, extremely clean bathroom

10

David

Sep 7, 2025

·

Stayed 1 night

Clean sheets and towels

6

steven

Apr 7, 2023

·

Stayed 1 night

nothing great, room had finger prints all over glass. breakfeast floor was very sticky and staff seemed to not to happy to be at work.

2

Kristian

Oct 29, 2025

·

Stayed 2 nights

Returned from a long day to find that the hot water was broken, with no warning from the front desk staff or emails sent to inform us. When we woke up to leave the third floor there was no elevator. Myself and my elderly mother had to carry our stuff down three flights of stairs. The service had the optimistic vibe that they cared, but no manager reached out to refund us, or make any accommodation to rectify the issues. Drains are slow to drain, mold above the showers, and stink bugs in all the corners of the public spaces. I would avoid.

6

Elijah

Nov 12, 2023

·

Stayed 1 night

Our room had a lot of lady bugs and a stink bug but with it having a patio and this time of year it’s a bit more understanding. However, the carpet had multiple stains, the carpet was torn, the fridges (even though set on coldest setting) wasn’t very cold, and since it is an older building it’s loud when someone else slams their door.

8

Betty

Jun 18, 2025

·

Stayed 1 night

We just spent the night traveling through the area . The staff was pleasant and accommodating and the rooms were clean

8

Carol

Mar 25, 2024

·

Stayed 1 night

Service was top notch! Cleaning came through daily unlike some other places. Every staff member was helpful and friendly and knowledgeable. Our only meh . . . was the constant spraying thing hanging in the hallways—due to allergies.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are functional with comfortable beds and amenities like refrigerators, microwaves, and Keurigs, though several reviews note dated bathrooms and carpets, creaky beds, noise from doors, a too-high bed, and weak fridge performance.

Related guest reviews

6

Brent

Jul 27, 2025

·

Stayed 1 night

The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.

8

Jamie

Mar 25, 2025

·

Stayed 2 nights

The bathroom needs upgrading, the hook was broken off the door and the vanity was very small.

10

Rebecca

Mar 10, 2024

·

Stayed 1 night

We arrived very late, just an overnight stop on a family road trip. Check in was very quick and easy; the lady at the front desk was very nice. The room is clean, beds are comfortable. It’s more than adequate for a quick overnight stay. I would stay here again. Access right off and on HWY 40 is super convenient.

10

Laurie

Jun 18, 2025

·

Stayed 1 night

Large refrigerator in room, keurig, very comfortable beds, extremely clean bathroom

8

Trisha

Apr 15, 2025

·

Stayed 1 night

Bed was a bit creaky, no hot water for tea/cocoa in the morning (had to ask for the server to get us some); comfortable bed, great water pressure, hot breakfast (but pancake machine needed help),

8

Stacey

Apr 8, 2025

·

Stayed 3 nights

The staff is so sweet and very helpful. The property is just really old. The bathroom needs to be tiled and the carpet in the rooms replaced. The price reflected the age of the property. So it was expected.

10

Kelly

Jan 20, 2024

·

Stayed 2 nights

Nice rooms. Very clean with refrigerator and microwave. Breakfast food not very good. The pancake machine was out of order. Food was bland.

6

Elijah

Nov 12, 2023

·

Stayed 1 night

Our room had a lot of lady bugs and a stink bug but with it having a patio and this time of year it’s a bit more understanding. However, the carpet had multiple stains, the carpet was torn, the fridges (even though set on coldest setting) wasn’t very cold, and since it is an older building it’s loud when someone else slams their door.

8

Robert

Nov 22, 2024

·

Stayed 1 night

Clean wish the bed were a little shorter. Hard for the Older folks to get in.

10

Steven

May 20, 2025

·

Stayed 1 night

Convenient access to I-40. Clean & comfortable room with nice & comfortable beds too.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient, yet there are notable exceptions including long waits at check-in, lack of communication about issues, a rude interaction, and one report of unauthorized entry by an off-duty employee.

Related guest reviews

2

Cynthia

Jun 13, 2023

·

Stayed 1 night

The hostess was extremely rude. There was trash in all the drawers in the room.

10

Patrick

Oct 11, 2025

·

Stayed 1 night

Great service!!! Fast and friendly! Great location.

10

Liz

Oct 6, 2025

·

Stayed 1 night

our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.

10

Walter

May 27, 2025

·

Stayed 1 night

| Family Waiting to check in an no one at front desk been waiting for 30 minutes Rebecca finally came to us and checked us in telling us reasons for not being at front desk is that (shes head of house keeping, an also she's does the maintenance,, and she stated she does payroll).my wife an myself where ready to leave this hotel, but we decided to stay we met an amazing person. Sonya helped us out due to a bad experience with one of there workers ( Rebecca ).. also met another coworker the general manager,explained the issue that happened this young man was very helpful

10

Cynthia

Oct 13, 2025

·

Stayed 2 nights

Great place to stay and staff are amazing

2

Kristian

Oct 29, 2025

·

Stayed 2 nights

Returned from a long day to find that the hot water was broken, with no warning from the front desk staff or emails sent to inform us. When we woke up to leave the third floor there was no elevator. Myself and my elderly mother had to carry our stuff down three flights of stairs. The service had the optimistic vibe that they cared, but no manager reached out to refund us, or make any accommodation to rectify the issues. Drains are slow to drain, mold above the showers, and stink bugs in all the corners of the public spaces. I would avoid.

10

Pamela

Oct 6, 2025

·

Stayed 1 night

Amazing staff, clean room, great customer service for exhausted customers, friendly, accommodating for customers needs

2

Alexandria

Oct 20, 2025

·

Stayed 2 nights

Went for my one year wedding anniversary. Needed a break between working full-time , being a full-time student, & having a newborn, we needed a break, but they turned our vacation into a nightmare! They’ll allow employees that are off shift enter into your room without permission when you leave. One of the workers told me I would like I’m high - which I don’t do. They’re rude asl. Sonja was super nice though. I’ll be reaching out to a lawyer for being racially profiled.

8

Margaret

Dec 3, 2024

·

Stayed 2 nights

The person on duty was so helpful, we wike up on Thanksgiving am and the tv was not working. She tried to get it fixed but couldn’t so she helped move us to a new room! above and beyond!

10

Brian

Jun 20, 2025

·

Stayed 3 nights

The staff was so friendly. Fast check in, good food.

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AI-generated summary based on recent guest reviews

Location

Convenient off I-40 for stopovers, with easy access to nearby dining and area towns; several reviews mention feeling safe and a quiet setting away from highway noise.

Related guest reviews

10

Kelli

May 7, 2023

·

Stayed 1 night

Staff was super friendly and helpful. This hotel is super clean and in a great location!

10

Julie

Oct 31, 2024

·

Stayed 1 night

Loved this place as a stopping point on our way to New York.

10

Patrick

Oct 11, 2025

·

Stayed 1 night

Great service!!! Fast and friendly! Great location.

10

Geoffrey Geoffreyw

Feb 25, 2025

·

Stayed 1 night

Clean and quiet. Convenient to the interstate, but far enough to avoid the traffic noise.

10

Rebecca

Mar 10, 2024

·

Stayed 1 night

We arrived very late, just an overnight stop on a family road trip. Check in was very quick and easy; the lady at the front desk was very nice. The room is clean, beds are comfortable. It’s more than adequate for a quick overnight stay. I would stay here again. Access right off and on HWY 40 is super convenient.

8

Stacie

Jul 22, 2025

·

Stayed 1 night

The staff was very nice, the hotel was convient to Jefferson City/Carson Newman. It is an older property, but clean.

10

Judi

Aug 2, 2024

·

Stayed 1 night

We were able to walk right across the street to Shoney’s for a nice dinner

8

Sylvia

Jan 8, 2026

·

Stayed 1 night

Good location off I 40

8

Suzanne

Jul 27, 2024

·

Stayed 1 night

This was an overnight stay for us right off of interstate. It was convenient, quick and easy to get yo

10

Steven

May 20, 2025

·

Stayed 1 night

Convenient access to I-40. Clean & comfortable room with nice & comfortable beds too.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns many positive remarks, but several guests found items ran out, food bland, equipment like the pancake machine out of order, limited hot water for drinks, and waits due to understaffing.

Related guest reviews

10

Liz

Oct 6, 2025

·

Stayed 1 night

our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.

8

Rosamond

Dec 22, 2025

·

Stayed 1 night

Food ran out by 7am

10

Martin

Nov 14, 2022

·

Stayed 1 night

Nice hotel. I recommend you staff the breakfast line so that people do not have to wait a half hour to eat.

8

Trisha

Apr 15, 2025

·

Stayed 1 night

Bed was a bit creaky, no hot water for tea/cocoa in the morning (had to ask for the server to get us some); comfortable bed, great water pressure, hot breakfast (but pancake machine needed help),

6

robbin

Jun 2, 2025

·

Stayed 1 night

Bed was clean but in reality building need wirk....breakfast was so so

10

Kelly

Jan 20, 2024

·

Stayed 2 nights

Nice rooms. Very clean with refrigerator and microwave. Breakfast food not very good. The pancake machine was out of order. Food was bland.

10

Michael

Dec 15, 2025

·

Stayed 2 nights

Great breakfast

10

Mary Ann

Oct 11, 2024

·

Stayed 1 night

Staff was very friendly and the breakfast was wonderful.

10

bob

Feb 24, 2025

·

Stayed 1 night

Staff wasvery helpful and breakfest delicous

10

Brian

Jun 20, 2025

·

Stayed 3 nights

The staff was so friendly. Fast check in, good food.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $135	3 $129	4 $104	5 $113	6 $153	7 $167
8 $86	9 $99	10 $129	11 $104	12 $113	13	14
15 $115	16 $104	17 $104	18 $119	19 $113	20 $162	21 $162
22 $108	23 $104	24 $104	25 $110	26 $118	27 $113	28 $113
29 $103	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
		1 $96	2 $96	3 $105	4 $112	5 $105
6 $97	7 $107	8 $96	9 $96	10 $105	11 $120	12 $117
13 $97	14 $96	15 $96	16 $96	17 $105	18 $105	19 $100
20 $103	21 $96	22 $96	23 $105	24 $105	25 $109	26 $168
27 $96	28 $108	29 $96	30 $105	31 $104

Holiday Inn Express Dandridge by IHG

Prices for Holiday Inn Express Dandridge by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Balcony

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Roll-In Shower (Mobility)

Suite, 1 King Bed

Guest reviews of Holiday Inn Express Dandridge by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Dandridge by IHG

Prices for upcoming dates