Holiday Inn Express & Suites Dyersburg by IHG

Staff was super friendly and helpful.

First, check in was a breeze. The room was nice and clean. The only issue was the TV wouldn't work, but we were all tired, so we didn't bother calling someone up to check it. Overall, it was a pleasant stay. It's our go to hotel when we travel to Kentucky and want to stop halfway to rest.

Great stay

Dirty room

The room needed updating about 30 years ago and the carpet, chairs and sofa all had permanent stains. There were exposed power cords all over the room and the mini fridge wasn’t clean. The breakfast was the worst We’ve ever had at a hotel; the eggs and turkey sausage were cold and there was nothing to drink except coffee. I went to pay for a bottle of cheap water and they didn’t have change, so I couldn’t have it. It didn’t seem too much to ask to just give me the water. The staff were unprofessional and spent their time talking loudly about inappropriate topics rather than doing their jobs. This hotel certainly shouldn’t receive an 8.8 rating.