Name: Marriott Memphis East
Address: 5795 Poplar Avenue, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: $112–$377 per night
Rating: 7.93

What guests think

Across recent reviews, Marriott Memphis East is praised for friendly, welcoming staff, clean and comfortable rooms, and a convenient location near the interstate, airport, and dining, creating an overall easy stay for business and leisure travelers.

Amenities draw mixed feedback: the gym often impresses, while the indoor pool is available but can be hard to access or feel dark. Common frustrations include unexpected charges for parking and Wi‑Fi and a breakfast buffet some find overpriced or inconsistent. Several reviews also cite dated furnishings, AC or hot‑water issues, unreliable TVs, and occasional odors, with isolated reports of noise and parking‑lot security concerns. Expect a comfortable, convenient stay, but budget for extras and modest, older facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gym earns strong praise, and there is an indoor pool and on‑site bar; however, the pool can be hard to reach, feel dark, or appear poorly maintained, and the hot tub has been removed or reported broken. Paid parking and Wi‑Fi are common complaints, while a small grab‑and‑go shop is handy.

Related guest reviews

10

Matt

Oct 6, 2025

·

Stayed 2 nights

Quiet and secure. Friendly staff, clean room and property. The pool was a bit difficult to get to. But a great place to stay, I will definitely be staying here again!

8

demetria

Sep 6, 2025

·

Stayed 1 night

Very nice overall place to stay. Super clean and comfortable rooms. Gym is one of nicest hotels gyms I have seen.

4

Andrew

Nov 27, 2023

·

Stayed 2 nights

Property was clean enough but it was a nickle and dime facility. Wifi? $15/day if you don't sign up for their program. Movies, $30. Breakfast, $20 for an egg sandwich that you could get from mcdonalds for a fraction of the price. Hot Tub, Broken. People blasting music in the parking lot, security did get them to stop but they just started back up again after they left. Really dissapointed in this hotel

6

Wesley

Jul 3, 2023

·

Stayed 3 nights

Property over all was clean and tidy. The pool water was very hazy and looked like it needed a good service. They had removed the hot tub. The wall paint in the pool area was peeling and needed work. The first night the air conditioning was blasting in our room which was great it was 100 outside, the next 2 nights it felt like the air wasn’t even blowing. We called maintenance and they took a reading you could feel the cold air but it wasn’t blowing even though the fan was set to high. We were told it was working fine, the main areas of the hotel was experiencing the same problem so I don’t believe it was. Had to ask multiple times to have the room cleaned. I can understand being short staffed but at least let me know what’s up

4

Alexis

Dec 31, 2023

·

Stayed 1 night

Location was close to stores and restaurants. Parking was plentiful. There was also a nicely stocked grab and go area inside where you could get food (microwavable entrees, snacks, and drinks). Aside from that the hotel was very much a letdown. I wasn't expecting luxury but I do expect a chain like this to be clean and properly maintained. Shower curtain was very dirty and had mildew/mold at the bottom, and was not heavy enough to keep water inside the tub. Water ended up seeping into the floor creating a hazard every time someone showered. Had to keep a few towels on the floor at all times. There was no microwave in the room, really inconvenient for families with children. If you're looking for bare basics then this place would likely work. I'd happily have paid a little more to stay elsewhere for a night.

6

Michael

Aug 1, 2025

·

Stayed 1 night

Hotel is just a basic hotel. It was ok but nothing to make a person want to come back. Parking was an additional fee which is ridiculous.

8

Nadine

Oct 12, 2025

·

Stayed 2 nights

Zak and Bonnie on Friday night were absolutely wonderful. Unfortunately there were a couple of unsatisfying things in my room. There was a light out on the restroom and I'm fairly positive there was mold on the ceiling on the restroom. The pool was also wonderful

8

Edlyn

Feb 16, 2025

·

Stayed 3 nights

The expensive snacks in the store and being charged for parking

8

Leonard

Apr 22, 2023

·

Stayed 1 night

The hotel was very nice. I don't like having to pay for Wi-fi

8

Sarah

Oct 7, 2024

·

Stayed 2 nights

this hotel is nice and comfortable. The breakfast buffet is $18.95 a person, so we did not partake. It doesn't say it in the listing, but it is $8 a day to park. the location is tricky - there's lots around here, but getting in and out of the hotel is awkward. The indoor pool is nice, but a little dark at night.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and common areas. Recurring issues include dirty or moldy bathrooms, leftover trash or maintenance debris, pests, strong odors (including marijuana), and a few severe lapses.

Related guest reviews

10

Matt

Oct 6, 2025

·

Stayed 2 nights

Quiet and secure. Friendly staff, clean room and property. The pool was a bit difficult to get to. But a great place to stay, I will definitely be staying here again!

10

Thomas

Nov 6, 2025

·

Stayed 1 night

Clean Rooms, staff were very nice

8

demetria

Sep 6, 2025

·

Stayed 1 night

Very nice overall place to stay. Super clean and comfortable rooms. Gym is one of nicest hotels gyms I have seen.

8

Gerald

May 26, 2024

·

Stayed 1 night

Showed up 2 hours early, wasnt told i was going to be charged $25 an hour for early check in. But maybe my fault, maybe in print somewhere. Just wasn't informed by clerk at desk. Everything else was just fine.

2

Audrey

Oct 15, 2024

·

Stayed 4 nights

They had ants in our room the second night we were there. It was horrible. We had to move to another room if it wasn’t too late, we would have got another hotel but it was like 11 o’clock at night when we got in Saturday night and there were ants in my bed on the counter, and there was no food there we had just brought food in, it was horrible

8

Nadine

Oct 12, 2025

·

Stayed 2 nights

Zak and Bonnie on Friday night were absolutely wonderful. Unfortunately there were a couple of unsatisfying things in my room. There was a light out on the restroom and I'm fairly positive there was mold on the ceiling on the restroom. The pool was also wonderful

4

James

Feb 16, 2025

·

Stayed 4 nights

The bathroom was dirty ei caulk in shower, soap scum on glass. On top high room charge you charged $12 a day to park outside and $9.00 to use the internet. You should tell people up front you were doing that. The restaurant was always so cold you need to wear your coat to eat. some of the breakfast entrees on the buffet were cold, not even lukewarm. staff was nice.

2

Iyanna

Jul 23, 2024

·

Stayed 1 night

I woke up and discover dried blood covering the comforter. This was not blood stains but actually blood that had dried!! There’s cracks all along the walls. When the AC was turned on a strong sewer smell was produced. The mirrors were dirty and the bathroom was unclean with pubic hair in the sink and somehow on the ceiling. Wish I had thoroughly checked the room. Security is worthless and works with criminals to stage car break-ins so park at the front! I did not pay to be harassed and wake up with a biohazard covering my body!!!!

8

Kimberly

Oct 6, 2025

·

Stayed 2 nights

There was trash next to the nightstand when I went into the room. The ceiling is cracking and needs to be repaired. The staff was nice. The ac was amazing.

10

Yumeka

Feb 15, 2025

·

Stayed 1 night

Love this place. Very nice and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with cozy beds and some pleasant views, though several feel dated and in need of repairs. Reported issues include weak AC or hot‑water outages, noise from hallways or highway, and non‑smart or unreliable TVs.

Related guest reviews

8

Kenneth

Mar 22, 2024

·

Stayed 2 nights

Very nice rooms, very nice view, center of pretty much everything we wanted to do.

2

Twianie

Sep 14, 2024

·

Stayed 2 nights

I was awakened early this morning, 3am -4am, by the people across the hall ( from 519) yelling at each other. One man left and came back later (6am ish) and began yelling again and banging on the door. The person would not let him back in. The conflict escalated and I called the front desk and asked that security or the police come immediately. Shortly thereafter security arrived. After security knocked on the door repeatedly, the person finally opened the door. The event was very disturbing. I got up and left soon afterwards. I will not stay at this hotel again. You all need monitoring in the hallways. Nothing like this should be going on without the hotel responding. Guests calls should not be your indicator that something is wrong. I also did not want any retaliation from the individual.

10

Richard

Aug 12, 2024

·

Stayed 2 nights

Hotel rooms are fine. Beds and pillows are very comfortable and showers are CLEAN with good shower head and containers of shampoo conditioner and body wash. Only negative was that if you want to grab some fresh fruit off the breakfast buffet as you head out the door, you shouldnt have to pay for a full meal.

6

ryan

Aug 18, 2025

·

Stayed 1 night

One of the cleanest places I’ve ever stayed however the ac was struggling to get to the desired temp and never managed to do so during my short stay. I also found out the shower didn’t turn on right before bed. I was leaving the next morning and didn’t feel like dealing with the hassle of moving rooms or having some one come to fix it so I didn’t raise the concern.

10

Billy

Jun 19, 2023

·

Stayed 2 nights

A very pleasant stay, overall, close to attractions. Friendly staff. The only minor concern was the traffic noise as we were next to the highway on the eighth floor.

6

Sonya

Oct 7, 2025

·

Stayed 3 nights

TV is not a smart tv and can’t watch Netflix or others streaming apps.

6

Shawna

Oct 14, 2025

·

Stayed 3 nights

The rooms need updating, should supply free coffee at earlier hours than 7am. Easy for the front staff to prepare.

6

Caitlin J

Mar 20, 2024

·

Stayed 2 nights

The hotel seemed dated. The room lacked sufficient outlets, the bed had a hole in it, the floor in the room had holes in it, and the fan didn’t work.

8

Veronica

Apr 22, 2023

·

Stayed 1 night

Room was too warm, couldn’t control the temperature well.

8

Kimberly

Oct 6, 2025

·

Stayed 2 nights

There was trash next to the nightstand when I went into the room. The ceiling is cracking and needs to be repaired. The staff was nice. The ac was amazing.

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AI-generated summary based on recent guest reviews

Service

Service is often described as friendly, welcoming, and efficient at check‑in, bar, and restaurant. Repeated complaints cite rude or unhelpful front desk interactions, poor communication or follow‑up, and occasional short staffing.

Related guest reviews

10

Janet

Nov 16, 2025

·

Stayed 3 nights

Hotel Clerk, Edrell (sp) was amazing - friendly, courteous and very knowledgeable!

2

Cathy

Jul 17, 2024

·

Stayed 1 night

The frint desk person was rude and not friendly. I had a family emergency and had to leave at 3 a.m. in the morning.

2

Jason

Aug 22, 2025

·

Stayed 1 night

Checked into the hotel when I was dropping my daughter off for college. Heard from some friends that many cars were broken into the night before we arrived. After a long way to check in, Hotel employee told me that the air conditioning was not working very well. Mind you it was 97° outside. After being outside in the intense heat, all I wanted to do was take a shower. Well, no hot water. We called maintenance. They came and looked at. It said they will try to get it back on. We decided just to go to dinner. Didn’t hear anything from maintenance so we just assumed that it was probably fixed. Got up the next morning and no hot water. We’ve stayed at this hotel, many times and not had too many problems. Suffice it to say we will not be coming back. Poor communication and poor follow up. I left a very detailed message for the hotel manager. No response. Hence this less than glowing review.

10

Rita

Aug 31, 2025

·

Stayed 1 night

Our check in process was wonderful! Gabby was extremely friendly, efficient and remembered us every time we came through the lobby!

10

Gail

Sep 2, 2025

·

Stayed 3 nights

Staff very personable, easy check in room clean great hotel affordable

4

Manish

Oct 29, 2023

·

Stayed 1 night

Charged 47 Dollars for breakfast. Literally was worse than a basic hotel breakfast. Fruit old … eggs cold … no staff … nothing to drink I told the front desk clerk who was playing on her phone and she said not her problem. Tossed the keys on the counter and she says “ don’t throw those keys at me like that” I worry that the breakfast isn’t safe at this place and is really old and probably should get a visit from the health department As for the front desk person it was clear she wanted to try and start something as I interrupted her time playing on her phone The place is fine overall but rudeness of staff and refusal to do anything about the breakfast bothers me I will report this to the health department

2

Amber

Feb 9, 2025

·

Stayed 1 night

You have to pay just to use WI-FI and the staff didnt know why I was charged the amount that was given and that they don’t see on the screen the amount that my room cost and I booked through a third party so I was giving the room price already but charged hundreds of Dallas I cried to them im so disappointed and all they can say is they don’t know ! They didnt have no one answer to any one question being a rep.

10

Charles

Apr 15, 2025

·

Stayed 2 nights

Staff was fantastic from check in to check out. Recommend highly.

8

kimberly

Apr 21, 2024

·

Stayed 2 nights

The maintenance crew was friendly and efficient when out refrigerator wasn't working. The front desk lady was rude, and had an attitude so muchnl that we waited until hernshift ended both friday and Saturday to ask any questions

10

Ruferly

Nov 9, 2025

·

Stayed 3 nights

Uneventful business trip which means it’s good! Staff was great!

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, airport, and many restaurants, though access roads and entrances can be confusing. Some guests noted visible security and felt safe, while others mentioned concerns at night or parking‑lot break‑ins.

Related guest reviews

10

Steve

Oct 22, 2023

·

Stayed 1 night

A little difficult getting to the place but the hotel and staff were excellent. Price is reasonable. Great accommodations for the price.

10

Chrystal

Sep 2, 2025

·

Stayed 4 nights

Our time at Marriott was well spent. The area is conveniently located to the airport, restaurants and the church we came to visit. The staff was helpful and kind. We were given complimentary breakfast one morning, and that was made even more special by the service we received from Terrance. Overall great experience.

8

Alex

Dec 9, 2024

·

Stayed 2 nights

We loved our stay at the hotel but the room had a sort of weird smell and stained walls upon arrival. The area surrounding the hotel was also questionable at night.

10

karen

Mar 29, 2023

·

Stayed 2 nights

The hotel was great but getting into the parking lot was difficult. Entrances were not marked well and difficult to see when I arrived in the dark.

8

Michael

Mar 13, 2023

·

Stayed 1 night

Clean, quiet. Snacks & drinks extremely expensive. Access from Poplar Ave. convoluted. Check-in early was not available.

10

Michele

Oct 18, 2024

·

Stayed 3 nights

Stayed as a recommendation from my Distributor and it was a great location although Apple Maps kept dropping me to Olive Garden/starbucks I eventually figured out how to navigate and dropped a different pin in order to avoid the fiasco and that made all the difference. Service staff are delightful and food was good - safe and clean facility as well.

10

Patrick

Oct 27, 2024

·

Stayed 1 night

Good location

8

Latasha

May 19, 2024

·

Stayed 2 nights

Easy to get to and from places

10

Kimberly

Apr 28, 2024

·

Stayed 2 nights

This hotel had an easy check-in, comfortable bed and pillows, and plenty of parking. It’s also is very close to shopping, restaurants, and coffee shops. We ate at Bog and Barley and Sunrise Cafe, which were very good. The area, including the hotel, felt safe and they had security in the parking lot and on-site.

10

Kimberly

Jul 7, 2025

·

Stayed 1 night

Hotel is easily accessible to the interstate, has a bar and the staff was very courteous upon arrival. The room was nice, clean and cool when I entered. The overnight stay was very comfortable and I will be booking again.

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AI-generated summary based on recent guest reviews

Dining

On‑site dining is mixed: several guests praised the bar and breakfast service, while many found the breakfast buffet overpriced and sometimes cold or limited. Occasional room‑service errors and lounge closures were also mentioned.

Related guest reviews

10

Angellia

Aug 17, 2025

·

Stayed 2 nights

Tina was great! Made us the perfect margaritas :) So was her daughter who runs the breakfast buffet! Great visit! Will be back !

10

Nicole

Jun 30, 2025

·

Stayed 2 nights

My stay was awesome. The registration was quick and personable. Tina and Roxy who work in the dining room provided excellent service both days I joined them for breakfast.

8

Stephen

Oct 30, 2023

·

Stayed 1 night

All in all the staff and facility was great. We did order room service and requested to have lettuce and tomato placed on the side but it came up on the sandwich and the cheese and sausage tray was below par for what we expected for the quality of hotel we were staying at. It was a nice touch that they called prior to bringing the food up to make sure we didn’t need anything else.

10

Sherri

Oct 5, 2025

·

Stayed 2 nights

Everything was great! Especially the servers in the restaurant. Terrance was the best!

4

Manish

Oct 29, 2023

·

Stayed 1 night

Charged 47 Dollars for breakfast. Literally was worse than a basic hotel breakfast. Fruit old … eggs cold … no staff … nothing to drink I told the front desk clerk who was playing on her phone and she said not her problem. Tossed the keys on the counter and she says “ don’t throw those keys at me like that” I worry that the breakfast isn’t safe at this place and is really old and probably should get a visit from the health department As for the front desk person it was clear she wanted to try and start something as I interrupted her time playing on her phone The place is fine overall but rudeness of staff and refusal to do anything about the breakfast bothers me I will report this to the health department

8

James

Nov 4, 2023

·

Stayed 2 nights

Great Location --- I did not like being charged $18.95 for a breakfast that was worth only $5.

10

JOHN

Jan 20, 2025

·

Stayed 1 night

Good food!

2

Ronnald

Dec 23, 2024

·

Stayed 3 nights

The breakfast was overpriced. I was told that pàrking would be 8.00 per night only after I arrived. They lied. They charged me $12 plus tax. They charged me for two breakfasts and i am traveling alone. Rip off liars. If i could give no stars, I would.

8

Jason

Sep 22, 2025

·

Stayed 3 nights

The dining experience was horrible. Service was horrible. Only 2 of the 3 of us ate since the kitchen couldn't make 3 meals at once

8

Sarah

Oct 7, 2024

·

Stayed 2 nights

this hotel is nice and comfortable. The breakfast buffet is $18.95 a person, so we did not partake. It doesn't say it in the listing, but it is $8 a day to park. the location is tricky - there's lots around here, but getting in and out of the hotel is awkward. The indoor pool is nice, but a little dark at night.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$143
February	$235
March	$184
April	$175
May	$188
June	$187
July	$220
August	$151
September	$159
October	$216
November	$227
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $251	3
4 $143	5 $217	6 $377	7 $252	8 $194	9 $167	10 $112
11 $143	12 $214	13 $248	14 $271	15 $191	16 $135	17 $124
18 $154	19 $177	20 $243	21 $281	22 $191	23 $127	24 $124
25 $152	26 $185	27 $259	28 $300	29 $197	30 $150	31 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $174	18 $127	19 $159
20 $120	21 $205	22 $244	23 $272	24 $158	25 $124	26 $139
27 $134	28 $224	29 $271	30 $253

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Monthly average prices

About this property

Location

Room options

Pure Wellness Guestroom 1 King

Guestroom 2 Double

Pure Wellness Guestroom 2 Double

Guestroom 2 Doubles High Floor

Larger Guestroom 1 King Corner Room

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Guestroom 1 King High Floor

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Marriott Memphis East

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Prices for upcoming dates