Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of CHRISTUS Spohn Hospital Alice and Coastal Bend College, 0.9 miles from Alice Country Club, and 2.5 miles from Alice Regional Hospital.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 10 AM to 11 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age requirement for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per night, and an advance request is required for availability.

Holiday Inn Express Hotel and Suites Alice

Average nightly price at Holiday Inn Express Hotel and Suites Alice by IHG by month, last 12 months (USD)
Month	Average price
January	$123
February	$128
March	$145
April	$136
May	$137
June	$137
July	$143
August	$141
September	$147
October	$147
November	$136
December	$121

What guests think

At Holiday Inn Express Hotel and Suites Alice by IHG, many guests highlight friendly service, comfortable beds, clean rooms, and a solid free breakfast, while recurring complaints mention out-of-order elevators, pest sightings, musty odors, and maintenance lapses in some areas.

Rooms are generally comfortable and some appear newly updated, but several reviews report noise from ceilings or near the elevator, tricky shower controls, and occasional AC problems. Facility issues cited include repeated elevator outages over days or weeks, a dirty or nonworking hot tub and pool concerns, and exterior doors not always securing. Overall, it offers a practical stay with potential trade-offs around maintenance and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities drew complaints about repeated elevator outages, a dirty or nonworking hot tub and pool, and exterior doors that did not always secure; ongoing renovations also caused minor disruptions like no cable.

Related guest reviews

2

Alice

May 25, 2025

·

Stayed 2 nights

Elevator not working, at breakfast waffle maker not working if you wanted coffee the coffiee maker did not give enough hot water and worker had to heat it up in the microwave for you. At check in or in website there is no mention that the room would not be cleaned automatically. The website did not state any of this and the staff did not inform us. When I asked on the day of my return back after 1st stay staff pointed to a sign. We had a bill of $376 and not even the towels or trash was taken out of the room. You need that on your website perhaps a statement saying "Daily cleaning of room and repleshment of towels must be requested

10

Jo

Sep 17, 2023

·

Stayed 1 night

On Saturday check in a woman clerk was about to leave from the recovery relief young man. She awaited Us and was very pleasant and professional. Introduce the young gentleman if we needed anything. This Holiday Inn was nice and very convenient to our needs. A large group of Dove hunters were rooming as well and the young gentleman was prompt to our needs. The hot tub wasn't working which was a huge bummer yet we managed with the pool. Our room was at satisfactory too! I will be coming back to this location in the future!

8

Thomas

Jun 1, 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

6

Sally

Jun 2, 2025

·

Stayed 1 night

Hotel was clean & staff was friendly but your elevators were broken. My stay was accommodated & staff secured a room on the first floor however the room was next to hotel exit & we heard the door open & close every time a person opened or shut the door I didn’t sleep well. Additionally the side exit door did not lock automatically so anyone could come inside without a key pass.

6

Alejandro

Feb 16, 2024

·

Stayed 1 night

Was all good only pool and hot tub was dirty

6

Albert

Mar 15, 2023

·

Stayed 1 night

Under remodeling. Two keys for two locks on same door. Remote, not functioning, too tired to call and wait for someone to come from downstairs since it was already evening.

8

Dina

Jan 7, 2024

·

Stayed 1 night

Property is nice, only downside is no cable due to renovation

10

Steve

Feb 5, 2023

·

Stayed 1 night

The gentleman who checked me in was super nice and helpful with all my questions. Other than that construction was going on but they seemed to care as much as the staff did about how careful and quiet they worked.

2

Michelle

Jul 14, 2024

·

Stayed 1 night

Elevators apparently have not been working for 4 weeks, did not know this upon booking. I am traveling 7 months pregnant with a toddler/ stroller this was very difficult to get up and down. My elderly parents always had a run and had to go up and down stairs. There were multiple alive spiders larger than a quarter crawling throughout our room and property. This visit was very terrible.

4

Ida

Sep 28, 2024

·

Stayed 1 night

Accommodations were not as described on website, mold in our room A/C unit, only 2 towels in bathroom for 6 people, spa dirty, pool had cigarette butts in it, hard beds.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: multiple guests praise clean rooms, while others report pests (roaches and spiders), musty or moldy odors, smelly or short towels, and dirty or poorly maintained pool and hot tub areas.

Related guest reviews

10

Shawn

Feb 7, 2025

·

Stayed 2 nights

Everything was great except for not having enough towels, and some of the ones we had were a little smelly, other than that a great stay and breakfast was really good!

6

Melody

Aug 29, 2023

·

Stayed 2 nights

When we first walked in it smelt of mold then we had to change rooms in the middle of the night because the ac was making a loud noise and wasn’t cooling

6

Alejandro

Feb 16, 2024

·

Stayed 1 night

Was all good only pool and hot tub was dirty

4

Steven

Oct 5, 2023

·

Stayed 3 nights

It was really dirty. The trash by the ice machine was never changed the entire 4 days I was there. It was very smelly. The whole hotel was just dirty

2

Michael

Oct 2, 2025

·

Stayed 2 nights

Dead roaches in the hall way. First room shower head leaked, bed looked unmade. Second room smell like a smoker room, third room had two bugs, one was dead (they picked up- shower looked new-we stayed here) bed was terriblily uncomfortable and they showed us a fourth room while smell like a smoker room! Supervisor could not give me any credit as they said Hotel.com had to issue us one as we couldn’t opt out since I had prepaid. Managers tried to accommodate us with different rooms even tho they were unsatisfactory. They offered a credit but said we needed to contact hotels.com. Presently, we are asking for a credit from hotels.com.

10

Kimberly

May 4, 2025

·

Stayed 2 nights

Very friendly staff. Nice lobby. Air vent in rooms could definitely use a good deep clean and new filter. The breakfast buffet looked great but daytime snack options were limited.

10

David

Apr 8, 2025

·

Stayed 1 night

It was great rooms are clean breakfast was awesome

4

Robert

May 29, 2023

·

Stayed 2 nights

The staff where very friendly, but the room was far from what I would expect from a holiday inn stay. Room was out dated, carpet was ripped with stains, restroom tub was rusty tile floors where stain along edges like it hasn't been scrubbed for long time. Room had a very musky oder. Found a sticky mouse glue board full of dead bugs, spiders, crickets earwigs and roaches . Also identified mice dropings behind the bed and back edge of mattress, which i did not tell my wife because i would be looking for a another place to stay if she knew. I'm a licensed pest control and termite manager for a large corporation so my observation are on point on pest activity I found. I hope all my findings are corrected, so others don't experience a stay wich is unsatisfactory and not up to standard. I did not want to bother staff at the time of my stay knowing I'm just needing a bed to sleep and did not know if i switch to another room, If it would be any better, so i just keeped quite. Untill now.

6

Stephanie

Sep 26, 2025

·

Stayed 2 nights

Musty smell, and damp feeling in the room. AC was set at 65 and worked very well (too well). Definitely needs instructions on how to turn on the shower posted in the rooms.

4

Ida

Sep 28, 2024

·

Stayed 1 night

Accommodations were not as described on website, mold in our room A/C unit, only 2 towels in bathroom for 6 people, spa dirty, pool had cigarette butts in it, hard beds.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable—with blackout shades and some recent updates—but several reviews note noise from ceilings or near elevators, tricky shower controls, occasional AC issues, and a few dated features.

Related guest reviews

8

Iris

May 9, 2024

·

Stayed 3 nights

Clean, Only issue was i was next to the elevator so you can hear it through the walls all night,

10

Ricardo

Oct 29, 2023

·

Stayed 1 night

The room, carpet, and bathroom appear to be new or newly renovated. The complementary breakfast was terrific with multiple choices of omelettes, sausage, bacon, biscuits and gravy, pastries, fruit, and cereal. Only downside was some construction nearby and was a little noisy till 10PM

10

Vilas

Jul 6, 2025

·

Stayed 1 night

The staff was friendly. The room was very clean. I loved how dark the room is, you get a good nights sleep.

8

Thomas

Jun 1, 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

8

Abel

Dec 1, 2024

·

Stayed 1 night

Loved the breakfast and the room. Staff was nice and friendly. Only thing i didn't like was not being able to ask anyone how to turn on the shower because the phone would just go to a busy signal, so i had to keep having to call back. I ended up calling the main number on my cell just to get though. That shower though is tricky. I felt like i had to discover the secret book latch on a shelf to open a secret room, lol. Some instructions saying to pull on the actual spout would be helpful. Thank you!!

10

Sanjuanita

Jul 21, 2025

·

Stayed 1 night

My overnight stay was great except for the thin ceiling and being able to hear every step the people were doing all night long. And loudly. So the room was great but not a good sleep.

6

Albert

Mar 15, 2023

·

Stayed 1 night

Under remodeling. Two keys for two locks on same door. Remote, not functioning, too tired to call and wait for someone to come from downstairs since it was already evening.

4

Robert

May 29, 2023

·

Stayed 2 nights

The staff where very friendly, but the room was far from what I would expect from a holiday inn stay. Room was out dated, carpet was ripped with stains, restroom tub was rusty tile floors where stain along edges like it hasn't been scrubbed for long time. Room had a very musky oder. Found a sticky mouse glue board full of dead bugs, spiders, crickets earwigs and roaches . Also identified mice dropings behind the bed and back edge of mattress, which i did not tell my wife because i would be looking for a another place to stay if she knew. I'm a licensed pest control and termite manager for a large corporation so my observation are on point on pest activity I found. I hope all my findings are corrected, so others don't experience a stay wich is unsatisfactory and not up to standard. I did not want to bother staff at the time of my stay knowing I'm just needing a bed to sleep and did not know if i switch to another room, If it would be any better, so i just keeped quite. Untill now.

6

Stephanie

Sep 26, 2025

·

Stayed 2 nights

Musty smell, and damp feeling in the room. AC was set at 65 and worked very well (too well). Definitely needs instructions on how to turn on the shower posted in the rooms.

10

Christina

Oct 16, 2025

·

Stayed 1 night

Very nice hotel clean and very comfy beds will stay here again

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly and helpful, with quick check-ins, proactive communication about outages, and accommodations like early check-in or room changes; a few mention difficulty reaching the front desk and unclear housekeeping policies.

Related guest reviews

10

Kelly

Feb 5, 2024

·

Stayed 2 nights

Our stay was comfortable and everyone was extremely friendly and helpful. Thank you!

2

Alice

May 25, 2025

·

Stayed 2 nights

Elevator not working, at breakfast waffle maker not working if you wanted coffee the coffiee maker did not give enough hot water and worker had to heat it up in the microwave for you. At check in or in website there is no mention that the room would not be cleaned automatically. The website did not state any of this and the staff did not inform us. When I asked on the day of my return back after 1st stay staff pointed to a sign. We had a bill of $376 and not even the towels or trash was taken out of the room. You need that on your website perhaps a statement saying "Daily cleaning of room and repleshment of towels must be requested

10

Bertha

Jul 28, 2024

·

Stayed 1 night

Friendly and helpful staff

10

Vilas

Jul 6, 2025

·

Stayed 1 night

The staff was friendly. The room was very clean. I loved how dark the room is, you get a good nights sleep.

8

Thomas

Jun 1, 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

6

Julie

Mar 4, 2023

·

Stayed 1 night

Rooms were not done being cleaned by check in time. We were given room keys to 2 rooms, Abe of which was not yet clean. They did however offer us a suite for our trouble so that was nice!

10

Yolanda

Sep 15, 2024

·

Stayed 1 night

Nice location Easy check in/checkout process. Allowed us to check earlier than the check in time.

2

Michael

Oct 2, 2025

·

Stayed 2 nights

Dead roaches in the hall way. First room shower head leaked, bed looked unmade. Second room smell like a smoker room, third room had two bugs, one was dead (they picked up- shower looked new-we stayed here) bed was terriblily uncomfortable and they showed us a fourth room while smell like a smoker room! Supervisor could not give me any credit as they said Hotel.com had to issue us one as we couldn’t opt out since I had prepaid. Managers tried to accommodate us with different rooms even tho they were unsatisfactory. They offered a credit but said we needed to contact hotels.com. Presently, we are asking for a credit from hotels.com.

10

Stephanie

Oct 7, 2025

·

Stayed 1 night

Clean and easy check in & out. Will come back EVERYTIME I’m in town.

10

Steven

Jan 17, 2025

·

Stayed 2 nights

Best property to stay at in Alice TX. Clean hotel, and the best staff.

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AI-generated summary based on recent guest reviews

Location

A few guests found the location convenient, though curb appeal outside drew some criticism.

Related guest reviews

10

Jo

Sep 17, 2023

·

Stayed 1 night

On Saturday check in a woman clerk was about to leave from the recovery relief young man. She awaited Us and was very pleasant and professional. Introduce the young gentleman if we needed anything. This Holiday Inn was nice and very convenient to our needs. A large group of Dove hunters were rooming as well and the young gentleman was prompt to our needs. The hot tub wasn't working which was a huge bummer yet we managed with the pool. Our room was at satisfactory too! I will be coming back to this location in the future!

10

Yolanda

Sep 15, 2024

·

Stayed 1 night

Nice location Easy check in/checkout process. Allowed us to check earlier than the check in time.

10

Wanda

Apr 6, 2024

·

Stayed 2 nights

Outside the hotel was lacking in curb appeal, choice of 4-6 big ashtrays right outside the front door is gross for non smokers, landscaping could use some help. Dog yard s possibility?

8

Florentino

Mar 31, 2024

·

Stayed 1 night

when we arrived police officers arrived as well about a burglary complaint on a parked vehicle.Staff and upgrades they made were great but there was a roach crawling out from behind our headrest and for that some didnt sleep well.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and variety, with attentive staff; isolated complaints cite equipment issues like a waffle maker or coffee setup not working properly.

Related guest reviews

2

Alice

May 25, 2025

·

Stayed 2 nights

Elevator not working, at breakfast waffle maker not working if you wanted coffee the coffiee maker did not give enough hot water and worker had to heat it up in the microwave for you. At check in or in website there is no mention that the room would not be cleaned automatically. The website did not state any of this and the staff did not inform us. When I asked on the day of my return back after 1st stay staff pointed to a sign. We had a bill of $376 and not even the towels or trash was taken out of the room. You need that on your website perhaps a statement saying "Daily cleaning of room and repleshment of towels must be requested

10

Ricardo

Oct 29, 2023

·

Stayed 1 night

The room, carpet, and bathroom appear to be new or newly renovated. The complementary breakfast was terrific with multiple choices of omelettes, sausage, bacon, biscuits and gravy, pastries, fruit, and cereal. Only downside was some construction nearby and was a little noisy till 10PM

10

Shawn

Feb 7, 2025

·

Stayed 2 nights

Everything was great except for not having enough towels, and some of the ones we had were a little smelly, other than that a great stay and breakfast was really good!

10

Reesa

May 29, 2025

·

Stayed 1 night

Breakfast was good and property was very quiet

8

Thomas

Jun 1, 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

10

Kimberly

May 4, 2025

·

Stayed 2 nights

Very friendly staff. Nice lobby. Air vent in rooms could definitely use a good deep clean and new filter. The breakfast buffet looked great but daytime snack options were limited.

10

America

May 27, 2024

·

Stayed 1 night

Great hospitality, breakfast and very comfortable beds. Very pleased.’

10

David

Apr 8, 2025

·

Stayed 1 night

It was great rooms are clean breakfast was awesome

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $149
4 $144	5 $144	6 $144	7 $144	8 $144	9 $144	10 $144
11 $140	12 $144	13 $144	14 $144	15 $135	16 $135	17 $132
18 $132	19 $139	20 $139	21 $139	22 $139	23 $139	24 $143
25 $135	26 $139	27 $139	28 $139	29 $139	30 $140	31 $134

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $122	3 $122	4 $141	5 $114	6 $111	7 $111
8 $116	9 $130	10 $144	11 $130	12 $126	13 $111	14 $121
15 $111	16 $122	17 $122	18 $122	19 $114	20 $111	21 $111
22 $111	23 $129	24 $129	25 $129	26 $129	27 $111	28 $124
29 $111	30 $114

Holiday Inn Express Hotel and Suites Alice by IHG

Prices for Holiday Inn Express Hotel and Suites Alice by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Walk-In Shower)

Suite, Multiple Beds, Roll-In Shower

Suite, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Suite, Multiple Beds

Standard Room, 1 King Bed, Transfer Shower (Mobility)

Premium Room, 1 King Bed with Sofa Bed (Living Area)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel and Suites Alice by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel and Suites Alice by IHG

Prices for upcoming dates