Hampton Inn Alice

There was a lot of renovations being done I believe but that didn’t really bother us much. The dryer didn’t seem to work in the guest laundry area. But Makayla was very nice to use since day 1. She was so helpful and just the sweetest!!! The one thing I will point out is that we noticed the cafeteria lady would put up the strawberries for the waffles at breakfast time when she saw my daughters and husband walking in. I’m not really sure why since we didn’t utilize the strawberries excessively. But other than that along with the Expedia representative that was quite rude and wanted to cancel my entire stay after thinking we had upgraded to a suite after paying an extra fee, our stay was overall pleasant.

Wanted to take a swim in the pool. Rocks in the pool, used plastic gloves, used food container and just unclean.

Clean! good breakfast with healthy options like eggs and oatmeal. Friendly front desk and nice pool. Enjoyed our stay!

Upgrades galore! There was a lot of construction going on during my stay but the mess and noise was obsolete! The finished areas were very nice and clean and modern! Looked like a brand new hotel!

This Hampton Inn was easy access and easy to find. Which I appreciated. It was clean. The people were friendly. What I didn’t like was the huge fans in the hallways running continuously on high to help with humidity. IT SOUNDED LIKE I WAS ON A RUNWAY!!! Somehow I managed to sleep through it.

They were remodling the room while we were there.

Property was very clean. Nice and quiet and had no issues during my stay. Parking was safe. I will definitely stay there again.

First the check in was fast. The room were very cozy and had everything we needed. Very clean. This place had soda machines at every corner. The room bed were very soft and clean sheets. The breakfast was great. If you need anything even something small. The staff was willing to help out. Great customer service from everyone we met.

Elevator out of service. For Seniors it was an incomvenience

Not enough handicap parking. If you are not at hotel early you do not get parking.

Property was very clean and beds were comfortable. Staff was nice to allow us to check in an hour early.

Our stay was great. The breakfast was good, the area was clean, the staff were very nice. One negative-The rooms our family had(multiple) all smelled musty and felt humid, as if the carpet was wet. The AC was good cold but the rooms were still humid and musty.

The room was dirty & there was no staff to bring or clean items. The front desk attendant was doing everything they could but the facilities were just dirty. The room we had was damaged everywhere, doors furniture and dark stains on the walls and carpets. I had family staying in the holiday in next door and it was SO MUCH BETTER than the Hampton Inn. I really want my pet fee back since we left the room cleaner when we found it.

The room was great; everything was nice and clean! The bed was comfortable; the only thing I would recommend is placing a long mirror on the bathroom door or somewhere on the wall in the room. The complimentary breakfast and coffee were really good! We would definitely go back!

The air conditioning wasn’t properly working. Housekeeping did not clean the room even though we requested it. The sheets were torn.

The room smelt like mold and I found a roach in the restroom. I was not able to change rooms because they were booked and I was also told I could not get a refund.

Overall, the property was OK. It was near fast food restaurants. The only bad thing I would say is when I walked in there was a dead Or dying cockroach in the middle of The hall entryway.

Hampton Inns generally are expensive for us to stay at given our retirement budget. When we do stay at them it is a treat. That being said, our room smelled musty. It was an initial smell everyone you walked in the room, but not so bad that you couldn’t stay in the room. The first day we had a cold shower and sink. But the second day we miraculously had heated water for our showers. I gave the rating I did because their attention to detail could have been better for our room in particular. Otherwise, our room was clean and comfortable and the breakfast was good.

The hotel it’s self is ok but the rooms smell humid and dirty the shower had hair on the shampoo bottles the toilet when you flushed smelled very very bad like sewer horrible smell. The AC worked but the room was muggy.

Room was very clean

We got into town to check in got up to our room to find it was hot and stuffy. We went to our party but notified the office that our air was not working. She asked if she could check it out so we said yes. No one let us know what was going on. We got back after midnight and it was hot. We asked to get moved to another room. And they moved us.

Nice and clean. Tv had a dead stripe right through the middle of the screen. Otherwise was nice

Rooms were nice and comfy

Front desk was great, the property is outdated needs renovations. No hot water the only reason I didn’t complain was that I didn’t want to go trough the hassle of changing rooms with two kids and our luggage already had been unpacked. The room smelled musty since the ac was not on upon entering.

Amazing and friendly staff! Comfortable beds, We had a comfortable stay😀.

Very clean and updated. Nice South Tx hotel

Nice hotel but needs some updates. TV didn't work and had a huge line through the screen and no local channels worked.

Hampton Inns generally are expensive for us to stay at given our retirement budget. When we do stay at them it is a treat. That being said, our room smelled musty. It was an initial smell everyone you walked in the room, but not so bad that you couldn’t stay in the room. The first day we had a cold shower and sink. But the second day we miraculously had heated water for our showers. I gave the rating I did because their attention to detail could have been better for our room in particular. Otherwise, our room was clean and comfortable and the breakfast was good.

The room was very small , Carpet was sticky The staff was very helpful and professional Friendly

It was very nice. The service when I arrived was exceptional. The room was spacious and comfortable. If I travel to Alice again, I will definitely stay there:

Property was very clean and beds were comfortable. Staff was nice to allow us to check in an hour early.

Room was clean, and staff was friendly.

Kind and generous staff. Clean rooms with all amenities needed.

Weather caused my flight to cancel. Out of my control that i could not get to the property. Property didn’t care. Would not refund.

The staff went out of there way to tell my family and I what is around to do as a family. Also in the morning, not only had breakfast but went out of the way to make a breakfast that didnt effect our allergies. They were absolutely amazing!

We had a 50th wedding anniversary to attend but we needed to check in early so we could get ready and not be late for the ceremony. We arrived early and we were able to check in early and make it to the anniversary on time. Thank you.

They put us in the wrong room - not the one I had actually booked so we had to go back downstairs to get moved to the suite I had booked. The hotel smelled bad, not very clean, missing and broken baseboards. We had to go back down to the front desk to ask for bedding for the sleeper sofa and they didn’t give us pillow so when we asked for them, it took 20 minutes for them to find pillows and the girl at the desk was very rude and took a call before she would wait on us, even though we were in line before the cal came in. Very disappointing experience and I would not recommend staying at this hotel.

Let me start by saying that my wife and I come to Alice a few times per year for business. We have stayed at other hotels, but generally, we like this one the best. Until this trip on June 8, I liked this hotel a lot. Unfortunately, the check-in person has made me re-think this opinion. I am blind, and I travel with a guide dog. The person checking me in, suddenly asked me during the check-in process, what my dog's name was. At first, I thought it was genuine curiosity since I get this question asked many times. Since I don't want my dog distracted by people who might say his name, I gave the person my dog's pseudo name, or street name. Then, I found out he was filling out a pet form. I asked him to tell me more about this form, and he said it was required for everyone who stayed with them if they had a pet. I reminded him my dog was not a pet and he himself even asked about my service animal. He said that regardless of what it was, they were still required to fill out this form. Although I was not okay with this, considering that the Americans with Disabilities Act doesn't require this, I was willing to let it go. However, adding insult to injury, he hands my sighted driver a door sign that warns people that there is a dog in the room. Considering that my dog will be with me at all times, I see this as labeling me and separating me from the general public. I am happy to say that I did not put the sign up. This person needs to be educated.

Was not able to check in, had reservations for 10/29 and and another for 10/30. I had canceled the one for 10/30. Upon arrival in Alice, was told they did not have a reservation for 10/29. Showed them my confirmation, after about 15 minutes of conversation, it was determined they had received the cancelation for 10/30 but had canceled 10/29 in error. They had no rooms available. After driving 9 hours that day I was not happy, had to drive another hour before finding a room for the night. This is Texas, it is a long way between fair sized towns that have suitable hotels. I think Aice Hampton Inn owes us a refund of both nights, it was their mistake that caused the problem

Check in was 3pm and I was told room wasn’t ready. Didn’t check in until 4:30pm. They would not accommodate.

Close to where we needed to be for my 59yr high school reunion.

This Hampton Inn was easy access and easy to find. Which I appreciated. It was clean. The people were friendly. What I didn’t like was the huge fans in the hallways running continuously on high to help with humidity. IT SOUNDED LIKE I WAS ON A RUNWAY!!! Somehow I managed to sleep through it.

We were pleasantly surprised at the cleanliness and comfort of this hotel. The area was nice and staff was too.

Great stay close to everything!

The hotel and location were good. The breakfast was a bit less than expected. The room was nice and quiet and was a nice size. However, it would have been nice to have a desk or table, or some place to eat.

Property was very clean. Nice and quiet and had no issues during my stay. Parking was safe. I will definitely stay there again.

Good place to stay

Overall, the property was OK. It was near fast food restaurants. The only bad thing I would say is when I walked in there was a dead Or dying cockroach in the middle of The hall entryway.

Close to restaurants. Nice and quiet.

It was quiet and friendly

Smooth check in and departure. Excellent breakfast. Friend staff.

Our stay was great. The breakfast was good, the area was clean, the staff were very nice. One negative-The rooms our family had(multiple) all smelled musty and felt humid, as if the carpet was wet. The AC was good cold but the rooms were still humid and musty.

You have to request maid serve, had to gather towels, and exchange for clean ones. Had to request for food during breakfast, and find the attendant.

Breakfast didn't feel right. Little western omelet things, potatoes, and sliced polish sausage. Room smelled funny. Staff friendly.

Clean! good breakfast with healthy options like eggs and oatmeal. Friendly front desk and nice pool. Enjoyed our stay!

The hotel and location were good. The breakfast was a bit less than expected. The room was nice and quiet and was a nice size. However, it would have been nice to have a desk or table, or some place to eat.

Room was super clean snd and comfortable. Staff was amazing breakfast was delicious alot to choose from.

Kind staff, good breakfast.

Breakfast stops at 9 needs to be at least 10:00

Breakfast was good