Is parking available at the property?

Yes, free self-parking is available on-site. The parking is limited but includes electric car charging stations.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is provided on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 15 per pet, per day. A pet deposit of USD 100 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Floresville, within a 5-minute drive of Wilson County Courthouse and Floresville River Park. It is approximately 29.1 miles from Alamodome and 30 miles from River Walk.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not provided.

What are the hotel's policies for guests staying with children?

Children 13 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

SureStay Hotel by Best Western Floresville

Average nightly price at SureStay Hotel by Best Western Floresville by month, last 12 months (USD)
Month	Average price
January	$65
February	$63
March	$67
April	$66
May	$75
June	$73
July	$77
August	$84
September	$84
October	$89
November	$65
December	$60

What guests think

At SureStay Hotel by Best Western Floresville, guests frequently praise the friendly, accommodating staff and generally clean, comfortable rooms, noting good value and a quiet setting that feels safe for short stays, work trips, or road-stop rest.

Downsides include an older property with occasional room maintenance and comfort issues like weak or noisy AC, worn showers, musty smells, and some highway noise or door gaps. Breakfast feedback is mixed to limited, housekeeping service can be inconsistent, and while the pool is often appreciated, one guest found it unexpectedly closed. Overall, expect a straightforward, no-frills stay suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool is generally clean and pleasant, though one guest encountered an unexpected closure. Access and parking are workable but the driveway is steep for some vehicles; an ice machine is available.

Related guest reviews

8

Kevin

Jul 8, 2024

·

Stayed 1 night

Friendly staff and clean well kept property.

8

Jeanne

Aug 5, 2024

·

Stayed 1 night

We had to check in early as we had driven 3.5 hrs to go to a memorial that began before check in. The manager waived the early check in fee so we could freshen up and change clothes. Front desk staff were very pleasant and the room clean and quiet. It is an older building, but well maintained.

10

Naomi

Oct 1, 2024

·

Stayed 4 nights

Easy access, easy to find, friendly staff. Only thing was the steep approach to entering the property while towing my trailer, but if I approached at an angle, it was better. Overall, great, clean place to stay!

4

Christopher

May 11, 2025

·

Stayed 1 night

Arrived on a hot day to be told the pool was shut! Nothing on Expedia to say this & had we known we would NOT have booked. Reception staff advised that it was shown shut on their website but this is no help as booked thru Expedia. Room was ok, pillows really poor. Breakfast was disappointing. Apple juice was at the point on fermentation, 2 sad looking bananas were the only fruit & don’t offer a toaster but NO bread.

10

Brandy

Aug 11, 2023

·

Stayed 1 night

Very clean, & comfortable stay. Owners were very nice and had great customer service. Pool was clean and relaxing. Would stay again.

8

Sherri L

Oct 13, 2024

·

Stayed 2 nights

Was nice and very clean hotel. Beds were comfy. pool was nice. Could have had a better breakfast.

6

Joshua

Aug 19, 2024

·

Stayed 2 nights

Air conditioner had a dirty filter and was broken so couldnt get it out at first. But staff was nice, room was neat. Ice machine was great.

8

Tyler

Sep 7, 2023

·

Stayed 1 night

Staff was friendly, room was okay. It’s older and has been updated some but because of the age it seems a little dirty-it’s not necessarily. They had the best pool of the hotels we stayed at on this trip. Breakfast was okay.

4

Mark

Dec 28, 2022

·

Stayed 1 night

They steep drive way messed up my bumper they claim it’s clearly marked but it’s really not clearly marked the lady at the front desk was kind and did her job perfectly the room smelled freshly cleaned it does need updated tho there was spots all over the ceiling that have been just covered up and shower had cracks in it it appears and the toilet well let’s just say it’s not tall person friendly and to flush you have to hold the handle down

10

Tessa

Aug 21, 2025

·

Stayed 2 nights

Clean comfortable, good breakfast provided and the pool area was nice

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Cleanliness

Rooms and property are commonly reported as clean, with many guests satisfied on arrival. However, a few noted musty odors, bathroom wear, and inconsistent housekeeping during multi-night stays.

Related guest reviews

8

Chelsea

Jan 9, 2023

·

Stayed 2 nights

We came down for a family event and stayed for the weekend. There were plenty of places to eat around the hotel. Also, the room was very clean. The only thing that disappointed me was the lack of housekeeping. We were gone all day Saturday for our family event, so when we returned I was sad to see our room was not taken care of. I didn't mind that the beds weren't made, but they didn’t even come in to resupply the towels or toilet paper. They did have a good selection for their free breakfast, various pastries, cereals, biscuits and gravy, waffles, and juice and coffee. Overall, it was a great stay and we will book again.

8

Liliana

Sep 2, 2024

·

Stayed 2 nights

Upon arriving the room did smell a bit mildewy, we resolved it by spraying alcohol spray all over the room to get rid of the smell. Besides that the staff was amazing and very responsive. If I ever have to I will definitely stay again. Walmart, HEB, and other stores are only about 10 minutes away.

10

Jeff

Oct 17, 2025

·

Stayed 3 nights

Room was very clean

6

Raymond

Dec 13, 2025

·

Stayed 4 nights

There 4 days. Room never serviced.

4

Diane

Nov 28, 2023

·

Stayed 7 nights

I sent an email. The room smelled very musty. Also, there was what looked like dry urine on the bathroom wall. I reported all this several times. I only stayed Wednesday night through Saturday am. As agreed upon by the motel.

10

Carolina

Nov 9, 2025

·

Stayed 1 night

Great customer service room was nice and clean bed was so soft great all around will come back

8

Nicholas

Sep 27, 2025

·

Stayed 1 night

Booked this last minute as a place to stay for a dirt bike race. The room was super comfortable and clean. We felt safe at the property and surprised at the value!

10

Beverly

Jun 13, 2025

·

Stayed 1 night

We anlways enjoy staying here. The front desk people are always so nice. Rooms are always clean and roomy.

10

Beverly

Dec 1, 2024

·

Stayed 1 night

The desk clerk checking in was very nice and helpful as was the clerk when we checked out. The room had a strange smell when we got there so we turned the ac down and it got better. The bath tub needs to be replaced. All in all we enjoyed the stay and will return!

10

Federico

Jun 9, 2023

·

Stayed 1 night

Clean and quiet rooms and everything worked as it should. I’ve stayed here about seven times and will do so again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious with cozy beds, but the building is older. Several reviews cite AC performance or noise, worn or broken bathroom fixtures, weak water pressure, and some traffic noise or door gaps.

Related guest reviews

8

John

Nov 25, 2023

·

Stayed 3 nights

Highway traffic noise was loud. Had to use the air conditioning to drown out the noise. Door didn’t seal good. Could see daylight through door jamb/ not good.

8

Angel

Jul 1, 2025

·

Stayed 2 nights

Overall it was a nice experience as with pretty much any hotel water pressure wasn’t terrific.

6

krystle

Oct 11, 2025

·

Stayed 1 night

Air conditioning wasn’t cooling properly & shower wasn’t the best condition, it was bumpy.

6

Steve

Oct 20, 2024

·

Stayed 1 night

Shower handle was broken, and my wife was not able to take a shower.

8

Maria

Aug 24, 2024

·

Stayed 1 night

Very quiet area -no outside noise. The air conditioner needs a little work, it’s a little noisy but other than that the room was spacious, clean and we felt safe in the room. We loved the service person that checked us in. She was very friendly and professional.

8

David

Aug 10, 2025

·

Stayed 1 night

Just wish had better breakfast and better working ac

8

Beverly

Dec 24, 2024

·

Stayed 1 night

Excellent customer service. Our room was clean and it had a big living space.

6

Lindsay

Apr 28, 2024

·

Stayed 2 nights

The staff was amazing and very helpful. However, had problems with the AC and the toilet. Also, had to stuff a towel at the bottom of the door to keep out heat. The gap was quite large.

10

Belinda

Nov 24, 2024

·

Stayed 2 nights

I like all the updates they have done. Beds are comfy. Place is clean and staff is very friendly

10

Diane

Jun 25, 2024

·

Stayed 1 night

Room was large and comfortable. I was able to walk to a bbq place 2 doors down.

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Service

Service is a standout: staff are friendly, accommodating, and responsive (e.g., quick fixes, waived early check-in, proactive texts). Some guests reported issues around breakfast refills, deposits, or reservation availability.

Related guest reviews

8

Jeanne

Aug 5, 2024

·

Stayed 1 night

We had to check in early as we had driven 3.5 hrs to go to a memorial that began before check in. The manager waived the early check in fee so we could freshen up and change clothes. Front desk staff were very pleasant and the room clean and quiet. It is an older building, but well maintained.

2

Severiano

Apr 8, 2025

·

They will have u pay a 50dollar deposit and won't refund you back..

4

Babu

Mar 17, 2024

·

Stayed 1 night

By 0815 nothing was left for the breakfast except waffles batter. Nobody refill the food. Nobody showed up on the counter even after we rang 2 times. We paid for the breakfast too. Very poor service .

10

Jane M

Apr 15, 2024

·

Stayed 1 night

The staff was the best. They kept updating me though text and that was awesome.

10

Carolina

Nov 9, 2025

·

Stayed 1 night

Great customer service room was nice and clean bed was so soft great all around will come back

10

kim

May 27, 2024

·

Stayed 2 nights

The only issue we had was the bathroom sink stopper wouldn't pop up. But I told the front desk and it was fixed within 5 minutes.

10

Beverly

Jun 13, 2025

·

Stayed 1 night

We anlways enjoy staying here. The front desk people are always so nice. Rooms are always clean and roomy.

10

shirley

Nov 27, 2023

·

Stayed 1 night

Staffs professional&caring service. Routine phone texts checking on you And gave you actual name of contact if needed.

2

Nayely

Mar 16, 2024

·

Stayed 1 night

I train to get contact with you because i never check in because they dont have the room available And un train to get my refund

10

Jerri

Jan 4, 2025

·

Stayed 1 night

It was easily accessible saved myself and my kids in the middle of the night on a 10 hour trip home. I couldnt drive another mile. And rhey were absolutely accommodating.

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Location

Setting is quiet and felt safe, with simple access and nearby dining options; some guests walked to restaurants. It's about 30 minutes from San Antonio and can feel a bit hidden for first-time arrivals.

Related guest reviews

10

Naomi

Oct 1, 2024

·

Stayed 4 nights

Easy access, easy to find, friendly staff. Only thing was the steep approach to entering the property while towing my trailer, but if I approached at an angle, it was better. Overall, great, clean place to stay!

10

David

Jun 26, 2023

·

Stayed 1 night

Was in town for the night and this hotel was at a good price point. Area was quiet and close to a variety of food places. Room was clean and comfortable. Employee at check in was friendly and helpful. Would recommend if in the area.

10

GILES

Dec 25, 2024

·

Stayed 1 night

Good savings outside the city. Just stayed to get some sleep.

10

Amada

Mar 17, 2024

·

Stayed 2 nights

Our stay was excellent. We were a big group and they had the sofa bed and extra towels ready for us. Super friendly staff! 30 min from San Antonio.

10

Johnny

Sep 23, 2024

·

Stayed 2 nights

The hotel was centrally located for the purpose of my trip, which was a plus. Check in was easy, and the hotel staff were attentive and kind. The room was clean, and the bed was comfortable. A nice hotel for a short get away.

10

Dorothy

Sep 2, 2024

·

Stayed 6 nights

Quiet

8

Michael

Jul 6, 2025

·

Stayed 3 nights

Good for the price and location

8

Maria

Aug 24, 2024

·

Stayed 1 night

Very quiet area -no outside noise. The air conditioner needs a little work, it’s a little noisy but other than that the room was spacious, clean and we felt safe in the room. We loved the service person that checked us in. She was very friendly and professional.

6

Cindy

Jul 11, 2024

·

Stayed 1 night

This hotel is 30 minutes from San Antonio city center. It is also one hour from Sea World. It was nice and quiet but very hidden. We had to take many back streets off I-10 to arrive.

10

Diane

Jun 25, 2024

·

Stayed 1 night

Room was large and comfortable. I was able to walk to a bbq place 2 doors down.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety are inconsistent: several found it limited or not replenished, while others thought it was fine for a quick start. Options skew carb-heavy; occasional positives noted for coffee/juice and basic items.

Related guest reviews

8

Susan

Oct 22, 2023

·

Stayed 1 night

All was well. Staff came in and made more breakfast the second I texted that it was running low. That was very impressive! The breakfast is somewhat continental, mostly carbs, but it held everyone over until lunch.

8

Chelsea

Jan 9, 2023

·

Stayed 2 nights

We came down for a family event and stayed for the weekend. There were plenty of places to eat around the hotel. Also, the room was very clean. The only thing that disappointed me was the lack of housekeeping. We were gone all day Saturday for our family event, so when we returned I was sad to see our room was not taken care of. I didn't mind that the beds weren't made, but they didn’t even come in to resupply the towels or toilet paper. They did have a good selection for their free breakfast, various pastries, cereals, biscuits and gravy, waffles, and juice and coffee. Overall, it was a great stay and we will book again.

4

Babu

Mar 17, 2024

·

Stayed 1 night

By 0815 nothing was left for the breakfast except waffles batter. Nobody refill the food. Nobody showed up on the counter even after we rang 2 times. We paid for the breakfast too. Very poor service .

10

Kelisha

Dec 9, 2024

·

Stayed 1 night

It was a very quiet environment & I felt safe. The breakfast was also good.

4

Christopher

May 11, 2025

·

Stayed 1 night

Arrived on a hot day to be told the pool was shut! Nothing on Expedia to say this & had we known we would NOT have booked. Reception staff advised that it was shown shut on their website but this is no help as booked thru Expedia. Room was ok, pillows really poor. Breakfast was disappointing. Apple juice was at the point on fermentation, 2 sad looking bananas were the only fruit & don’t offer a toaster but NO bread.

6

Corazon

Jun 1, 2025

·

Stayed 3 nights

Very limited on their breakfast.

8

Mindy Lynn

Sep 28, 2023

·

Stayed 2 nights

Breakfast has few options but otherwise great stay!

8

David

Aug 10, 2025

·

Stayed 1 night

Just wish had better breakfast and better working ac

10

Tessa

Aug 21, 2025

·

Stayed 2 nights

Clean comfortable, good breakfast provided and the pool area was nice

8

Humberto

Feb 2, 2024

·

Stayed 2 nights

The continental breakfast can be better, maybe some fruit and for sure better biscuits, coffee and juice was good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $90	3 $75	4 $75	5 $75	6 $89	7 $88
8 $75	9 $75	10 $76	11 $78	12 $79	13 $88	14 $88
15 $77	16 $76	17 $77	18 $79	19 $79	20 $91	21 $89
22 $78	23 $76	24 $77	25 $78	26 $77	27 $88	28 $88
29 $76	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $75	2 $77	3 $76	4 $88	5 $88
6 $82	7 $76	8 $76	9 $76	10 $76	11 $88	12 $88
13 $76	14 $76	15 $76	16 $76	17 $78	18 $88	19 $88
20 $75	21 $75	22 $75	23 $75	24 $75	25 $88	26 $88
27 $76	28 $75	29 $75	30 $75	31 $77

SureStay Hotel by Best Western Floresville

Prices for SureStay Hotel by Best Western Floresville

Monthly average prices

About this property

Location

Guest reviews of SureStay Hotel by Best Western Floresville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Floresville

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