Name: Best Western Galleria Inn & Suites
Address: 6229 Richmond Ave, Houston, Condado de Harris, US
Price range: 65 US$–110 US$ per night
Rating: 7.68

Opiniones de los huéspedes

En el Best Western Galleria Inn & Suites, los viajeros suelen destacar la amabilidad del personal y la limpieza general de las habitaciones, si bien las quejas se centran en problemas de mantenimiento, como fallos en los ascensores y las máquinas de hielo, la aparición ocasional de plagas y olores, y una zona circundante que puede resultar poco recomendable.

Muchos huéspedes consideran conveniente la ubicación, con fácil acceso a las autopistas, el Galleria y los servicios cercanos, aunque algunos informan sobre ruido nocturno. El confort de las habitaciones varía, con colchones firmes y una decoración anticuada mencionada junto con estancias cómodas y espaciosas. Espere una estancia económica con un desayuno decente y algunos contratiempos operativos ocasionales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los problemas de mantenimiento recurrentes incluyen fallos en los ascensores, averías en las máquinas de hielo y problemas con las puertas o cerraduras exteriores; varios huéspedes recibieron hielo en bolsas de la recepción. Las opiniones sobre el aparcamiento son variadas y la piscina al aire libre se menciona ocasionalmente.

Reseñas de huéspedes relacionadas

6

Yvette

20 oct 2025

·

Se alojó 1 noche

The elevator was not working, had to take stairs to room, The AC in my room was not working, The telephone in the room was not working.

10

Karina

26 jun 2024

·

Se alojó 2 noches

The hotel was pretty clean, we stayed in the first floor not too noisy. Check in was smooth, lots of parking available, nice big clean convinience store right next to it, perfect!

6

Victor

25 feb 2024

·

Se alojó 1 noche

Even though I was upset with some minor over look things. From the bathroom being lock to the $100 deposit for a Hot tub suite. The main ice machine was not working. The front desk had a bag of ice waiting. The front desk also came through to unlock the bathroom door. What the building lack, the staff made up for it with quick friendly service!

8

Victor

18 jun 2025

·

Se alojó 1 noche

Close to the business district. Outdoor pool was a bit dirty, so i didn't get in. Normal free breakfast to get you going. Only stayed one night.

4

Racquel

24 jul 2024

·

Se alojó 2 noches

I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.

8

Sylvia

22 ago 2025

·

Se alojó 1 noche

The staff was nice, however the ice machine was broken, had 2 get prepackaged bags from the front desk. Also there aren't enough plugs in the room. Overall a great visit

10

Sonya

20 ene 2025

·

Se alojó 1 noche

The property was super clean and updated which I absolutely loved.. let’s not forget the staff.. they are truly rockstars, they were very accommodating and really nice. My only is was one of the back doors had a issue with the lock and my key didn’t work… this was an inconvenience because it was FREEZING and the only parking available was in the back of the building and the door was locked so you had to walk around to the front of the building.. ouch!! Otherwise the entire place is definitely worthy of a repeat trip when I return to Houston.

6

Ramona

20 jun 2025

·

Se alojó 2 noches

The laundry facilities were out of service, the elevator door wouldnt always close. A staff member would come and bang on it ubtil it closed. The ice machine was out of service.

10

Rogelio

2 sept 2025

·

Se alojó 1 noche

The accommodations are great for the price and it includes breakfast. All the staff has been very pleasant and accommodating. There is a pretty well-stocked convenience store in case you need a quick snack. The area does not have excessive traffic. Parking is so-so. They could ise more space.

10

JAMES

27 feb 2024

·

Se alojó 1 noche

I absolutely love the people that work there. They are very friendly and nice. It is bad that the ice machine is still down and i still have trouble using the key cards on the outside doors trying to get back inside.

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Limpieza

Las opiniones son variadas: muchos encontraron las habitaciones o las zonas comunes limpias, pero varias reseñas informan de plagas (cucarachas o insectos), olores a humo o a humedad, y una frecuencia de limpieza irregular.

Reseñas de huéspedes relacionadas

10

Avery

28 jul 2025

·

Se alojó 1 noche

Great location. Clean hotel

2

Vanessa

17 mar 2024

·

Se alojó 2 noches

We stayed Sunday through Tuesday, we had to check in three times before they had any available “clean rooms” and the lobby smelled like weed! And then when we get to room the room smelled like moldy wet carpet and still had trash in drawers, dirty socks under bed, roach in the drawer where the tv sat on, it was a complete mess! There was also no towels in bathroom, Ice machine did not work, we were on the second floor and the elevator was out of service. And I guess they don’t do maid service because the second night we stayed I had to ask for towels again! Definitely would never recommend anyone staying here, pay a little extra and go stay at the Hilton! And there is about three gentleman clubs down the street, wouldn’t recommend for families! A lot of commotion at night, just disgusting!

4

Racquel

24 jul 2024

·

Se alojó 2 noches

I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.

10

Jade

10 nov 2023

·

Se alojó 1 noche

Fast check in with the sweetest staff member. Room was very clean.

8

Diamond S

25 may 2024

·

Se alojó 3 noches

Property was clean. Breakfast was okay, nothing to write home about. Hotel is in a “towel shortage” and wants you to keep the same towels the whole stay which was annoying due to me taking several baths/showers a day. Staff was nice, friendly. Overall i enjoyed my stay.

2

Stacy

27 ago 2025

·

Se alojó 1 noche

I would NEVER stay here again. We went overnight for my granddaughter’s surgery. The person was not at the desk to check in and it took forever. The beds were the hardest I have ever felt in my life and this morning there was a roach!!!

4

Lacey

20 feb 2023

·

Se alojó 2 noches

Smelled horrible like cigarette smoke and marijuana. Our bedding was awful and the breakfast was disgusting. Not well stocked.

2

Lakisha

4 ene 2023

·

Se alojó 19.358 noches

Room 301 had roaches and I have a video. Appeared clean but definitely wasn’t cleaned properly because I found someone else clothing in my room, I also have pics of that. I notified the front desk.

8

Antonio

21 jul 2025

·

Se alojó 3 noches

I found the service quite good for a three star hotel. The relation cost/benefit is high due to the low prices. The room and the lobby have a mold smell, maybe due to humidity. The hotel should try to improve the ventilation in these areas in order they could be dyer, or apply some drying process on them.

6

Ana

12 ago 2024

·

Se alojó 2 noches

They do not have enough cleaning staff and your room is not cleaned daily.

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Habitaciones

El confort varía: varios huéspedes encontraron los colchones muy firmes y la decoración anticuada, mientras que otros describieron las habitaciones como cómodas y espaciosas. También se han señalado problemas intermitentes en la habitación (aire acondicionado, televisión o teléfono) y cortes ocasionales de Wi-Fi, así como algo de ruido de tráfico.

Reseñas de huéspedes relacionadas

6

Yvette

20 oct 2025

·

Se alojó 1 noche

The elevator was not working, had to take stairs to room, The AC in my room was not working, The telephone in the room was not working.

4

Christy

5 nov 2023

·

Se alojó 2 noches

The room was wasn’t clean, broken tv

8

Renee

31 may 2024

·

Se alojó 4 noches

Staff was very courteous, friendly, & accommodating. Room was clean but Beds were not comfortable. New Mattresses would be beneficial. Otherwise Great Place to stay & location was very convenient

4

Justine

20 abr 2024

·

Se alojó 1 noche

Beds are extremely uncomfortable, WiFi was down, and breakfast was lackluster. Staff were great!

6

Richard

20 may 2024

·

Se alojó 1 noche

Houston has over 300,000 homes without electricity because of recent storms so Hotel was sold out. Because of this the staff is stressed. The beds are very hard.

8

Thadeous

11 may 2025

·

Se alojó 2 noches

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

4

Octavio

18 abr 2024

·

Se alojó 10 noches

no internet wifi, have cockroaches, sometime not enought food to people in breakfast, clean only one time in 10 days and for insistence

6

Ashley

19 mar 2025

·

Se alojó 2 noches

Beds were hard and hotel felt outdated.

10

Karlee

27 may 2023

·

Se alojó 3 noches

Sherry the front desk clerk made my stay exceptional, she was very polite and attentive. The rooms are big and clean, staff is polite

6

Spencer

5 nov 2023

·

Se alojó 1 noche

The room was spacious and accommodating. Unfortunately the room had a lingering, foul odor. The staff was on point and attentive.

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Servicio

El personal recibe elogios frecuentes por su amabilidad, profesionalidad y disposición a ayudar, y se menciona la agilidad en el registro de entrada. Sin embargo, algunos huéspedes experimentaron retrasos, asignaciones de habitaciones incorrectas, cancelaciones o un servicio nocturno poco útil durante las interrupciones.

Reseñas de huéspedes relacionadas

2

jose

4 abr 2024

·

Se alojó 1 noche

Staff has terrible attitude complaing they are short staffed. Had a terrible incident where staff walked into room at night while i was in bed.

10

SANDRA

8 jul 2024

·

Se alojó 4 noches

Staff was excellent!

10

ANDREW

6 jul 2025

·

Se alojó 3 noches

Fabulous in every way. The staff was particularly helpful and friendly. Thank you!

10

Betsy

20 dic 2024

·

Se alojó 4 noches

Dee Dee was an excellent person who cares about the guests!! I would return because of her! Thank you, dear!!

6

Jennifer

16 oct 2023

·

Se alojó 1 noche

The night staff wasn't very helpful but the morning staff was much better. It sits near a strip club and according to the night guy the limited availability was due to people straggling in from the bars.

8

joshua

16 sept 2024

·

Se alojó 3 noches

The lady at check in was so kind and pleasant.

2

Stacy

27 ago 2025

·

Se alojó 1 noche

I would NEVER stay here again. We went overnight for my granddaughter’s surgery. The person was not at the desk to check in and it took forever. The beds were the hardest I have ever felt in my life and this morning there was a roach!!!

6

Yan

3 ago 2024

·

Se alojó 1 noche

They gave us a wrong room and later changed another room but wasted our time that was nearly for an hour.

10

Thomasina

15 feb 2025

·

Se alojó 1 noche

This property was great from the staff and just the overall experience was great i will be booking again

2

Harry

3 may 2024

·

Se alojó 2 noches

They canceled my reservation without sending me email or anything. And I have find another place that night!

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Ubicación

Conveniente para las autopistas, la zona de Galleria, el NRG Stadium y los servicios cercanos. Varias reseñas mencionan locales para adultos cerca, preocupaciones por la seguridad por la noche y ruido ocasional de la calle.

Reseñas de huéspedes relacionadas

2

Joelle

15 nov 2023

·

Se alojó 1 noche

The name BW “Galleria” led me to believe that hotel was in Galleria area. It was not and was surrounded by adult stores & strip clubs. We didn’t even check in. Pulled in parking lot & preceded to book a hotel in the real Galleria area. Did not appreciated being misled. Glad it was after dark when I arrived.

10

Silvia

19 feb 2024

·

Convenient if you need to do some errands in Houston. Close to Galleria, but less expensive than Galleria hotels. A good option for a breve stay.

8

Teri

21 abr 2023

·

Se alojó 1 noche

Hotel was clean. Front desk staff friendly. The location is convenient to central Houston. The immediate area around the hotel however is strip clubs and pawn shops.

10

Lisa

17 jun 2025

·

Se alojó 2 noches

Great spot, 24 hour drive thrus nearby and convenient store right next door. 2 of us stayed 2days for a show at the NRG stadium not too far easy to get to. The fridge in the room was actually cold too.

2

Scott

26 mar 2023

·

Se alojó 2 noches

Prostitutes in and around this hotel. Bars and strip clubs all around. Not a safe feeling or family friendly area. We were happy to check out and leave after two nights.

10

Lesner

10 sept 2023

·

Se alojó 1 noche

Close to Galleria mall

8

Thadeous

11 may 2025

·

Se alojó 2 noches

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

10

Mario

25 ene 2023

·

Se alojó 1 noche

Convenient to my business location. Close access to restaurants, gas, etc

4

Latoya

30 sept 2023

·

Se alojó 2 noches

Great staff and breakfast! The area is not safe.

10

Rogelio

2 sept 2025

·

Se alojó 1 noche

The accommodations are great for the price and it includes breakfast. All the staff has been very pleasant and accommodating. There is a pretty well-stocked convenience store in case you need a quick snack. The area does not have excessive traffic. Parking is so-so. They could ise more space.

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Comida

El desayuno suele destacarse positivamente, con opciones calientes como gofres y un espacio limpio. Otros lo encontraron soso o limitado, señalaron el cierre temprano entre semana y la escasez ocasional de productos.

Reseñas de huéspedes relacionadas

8

Rene

1 feb 2025

·

Se alojó 5 noches

Your upkeep and maintenance is superbe. I was extremely surprised at the quality of my room and the over all property. There seemed to be a few items on the common floor that were left for more than a day. One item was a child's sock. Another was some trash outside. Breakfast is bland- your sausage patties have a lot to be desired. Maybe change it up every other day? Yes, I would go back, but not for the breakfast.

10

Gustavo

1 ago 2024

·

Se alojó 2 noches

I loved the Texas waffle!

10

Starla

4 abr 2023

·

Se alojó 2 noches

The staff was friendly and accommodating. The breakfast was nice. Ended kinda early on weekdays (9am) but good other than that. Great restaurant right across the street and a large convenient store right next door. Property was quiet amd clean. Had an amazing experience.

4

Justine

20 abr 2024

·

Se alojó 1 noche

Beds are extremely uncomfortable, WiFi was down, and breakfast was lackluster. Staff were great!

8

Diamond S

25 may 2024

·

Se alojó 3 noches

Property was clean. Breakfast was okay, nothing to write home about. Hotel is in a “towel shortage” and wants you to keep the same towels the whole stay which was annoying due to me taking several baths/showers a day. Staff was nice, friendly. Overall i enjoyed my stay.

10

Tadeh

5 jun 2024

·

Se alojó 1 noche

Professional staff and nice rooms. Nice breakfast room.

6

Kelvin

12 may 2024

·

Se alojó 4 noches

Smell in room wasn't pleasent. Carpet was dirty. People that aren't guest eating breakfast

8

Oleksandr

28 oct 2025

·

Se alojó 2 noches

It was a clean room, staff was polite. Breakfast was excellent, you can choose what you want.

4

Octavio

18 abr 2024

·

Se alojó 10 noches

no internet wifi, have cockroaches, sometime not enought food to people in breakfast, clean only one time in 10 days and for insistence

10

Rogelio Abraham

25 jun 2024

·

Se alojó 1 noche

Great service, very clean, full breakfast included.

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Mes	Precio medio
enero	73 US$
febrero	82 US$
marzo	104 US$
abril	87 US$
mayo	78 US$
junio	99 US$
julio	75 US$
agosto	74 US$
septiembre	70 US$
octubre	72 US$
noviembre	74 US$
diciembre	68 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $88	19 $89	20 $89	21 $87	22 $86	23 $98	24 $110
25 $87	26 $89	27 $89	28 $68	29 $68	30 $76	31 $85

DO	LU	MA	MI	JU	VI	SA
1 $65	2 $65	3 $65	4 $65	5 $65	6 $76	7 $76
8 $65	9 $65	10 $65	11 $65	12 $65	13 $76	14 $77
15 $65	16 $65	17 $65	18 $65	19 $72	20 $77	21 $77
22 $65	23 $65	24 $65	25 $65	26 $65	27 $77	28 $77
29 $65	30 $65

Best Western Galleria Inn & Suites

Precios para Best Western Galleria Inn & Suites

Precios medios mensuales

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Ubicación

Opciones de habitación

Habitación estándar, 2 camas de matrimonio, no fumadores, frigorífico y microondas

Habitación estándar, 1 cama de matrimonio grande, no fumadores, frigorífico y microondas

Suite, 1 cama de matrimonio grande, no fumadores (Refrigerator & Microwave)

Habitación estándar, 1 cama de matrimonio grande, no fumadores (Refrigerator & Microwave)

Suite, 1 cama de matrimonio grande, accesible para personas con discapacidad (Jetted Tub)

Suite, 1 cama de matrimonio grande con sofá cama, no fumadores (with Sofabed)

Suite, varias camas, no fumadores, frigorífico y microondas (with Sofabed)

Suite, 1 cama de matrimonio grande con sofá cama, no fumadores, bañera de hidromasaje (with Sofabed)

Suite, varias camas, no fumadores (Refrigerator & Microwave with Sofabed)

Reseñas de los huéspedes sobre Best Western Galleria Inn & Suites

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

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