Comfort Suites Lake Jackson Clute

The staff was exceptional! They went above & beyond to be accommodating when we asked to be put near our friends who booked their room separately. Anytime we walked in or out they were attentive and friendly. When we arrived the first thing we noticed was how clean it looked and smelled. The pool was clean and fresh towels were available. Only two notes: The parking is limited. We brought a (medium sized) boat and could not park on the property. The breakfast was not very appealing. Microwaved sausage & eggs were available on the steam table and the "continental" part of the breakfast consisted of only white bread and Little Debbie's pinwheels and honey buns. The cereal and waffles were ok.

Clean hotel friendly staff jacuzzi tub room was amazing definitely recommend pool was clean lots of seating area and free breakfast hotel grounds also clean and reasonably priced hotel got 5 stars will be staying anytime visiting l Lake Jackson tx🌞😎🌺🌈🌴

I didn’t like that they lied about having a hot tub. I was traveling and have a bad back this was the only reason I booked here. Them or Orbitz would do anything about it. I use Orbitz for most my travel. Not anymore.

Property was nice and quiet. The parking could be better but it was ok for the most part. Our room had a strong musty smell but it wasn’t unbearable. The halls and rooms seem to need a face lift but everything was functional and did the job during our stay. The pool was nice, and breakfast was good. Would stay here again.

The pool closing on the weekend at 10:00 pm

the rooms are spaceous and comfortable.had a problem with the first room,TV not working,2nd room had a little musky smell,but was ok.had again problem with the TV.screen too dark,however BRITTANY at the front desk went out of her way to fix the issue.the owner himself showed up and fixed the tv.love the pool.overall had a very nice stay.will be back.

The room was clean, comfortable, quiet, and spacious. It had a fridge, microwave, coffee maker, and personal safe. I was a little disappointed that the hotel no longer has a spa, which is on their site. Also, not enough breakfast choices, so we went to IHOP down the road. Staff was great.

Everything was good parking was not good almost didn’t have a parking spot at somewhere I paid to stay at.

We specifically chose this hotel because it said for amenities it had a hot tub however there is no hot tub on the property. There are two rooms with jacuzzi tubs you can rent but we were unable to upgrade and a jacuzzi tub is not a hot tub. Should change that on your hotel website since that is the only reason we chose this hotel and paid more than we needed to. Could have stayed elsewhere cheaper.

Since my back was sore i chose this place because hut tub was listed under amenities. Upon arrival was told that only hot tub would be in an upgraded room for additional cost. Overall a nice place to stay but feel like I was mislead.

Clean plus breakfast

Very fun trip to Surfside beach which was only about 15 minutes away. Clean hotel, spacious and comfortable.

Bed was very comfortable. Staff was pleasant and responsive to requests. Even with the temperatures above 100°F the AC kept the room nice and cool. One problem: It was humid, with condensation on the inside of the windows and there was a musty odor. They need dehumidifiers.

The building as a whole was pretty worn. The room we were in had a moldy musty smell that didn't go away with the use of the air conditioner.

Rooms smell ac needs cleaned floors dirty need shampooed beds were clean looked like people sat on them before we got there bathroom was clean plenty of towels breakfast was good staff appears tired and overworked computers at front desk were having problems we were assigned a dirty room first and had to go back to front desk to get different room overall shabby feel to the place I won't use that hotel again

The room was damp and had a musty smell. The AC would not hold a temperature. The bed was not comfortable and the breakfast left little to be desired! We have stayed there before, but never again.

We checked in and went up to our room. We had not yet unloaded our luggage from the trolly. My niece said, "what is this?" and we looked at the bed and found live bug larvae on the bedspread of both beds. I went down to the office and explained to the lady and showed her pictures I had taken of the bugs. She acted like I was making it up and messaged her boss. They had one room left and it only had one king bed and a pullout sofa instead of 2 queen beds and a pullout sofa. I asked her if the new room would be any cheaper than the one we originally wanted and had reserved. She looked at me like I was crazy and never answered, We got into the new room and hurriedly had to leave to meet people for dinner. When we returned, my niece pulled down the bedding on her side of the bed and a popcorn kernel bounced out. We just threw up our hands and decided to just deal with it as it was a holiday weekend and available rooms were few. We never even heard I am sorry or anything from the staff or management.

my family and i all booked rooms at this hotel for our vacation (4 rooms total). my room had pubic hair in the sink and bathtub, along with holes and stains on the bed sheet. i also had a towel with blood stains on it. my sister who has 2 babies, had bed bugs in her room. we were out at the beach all day saturday, came back to shower and rest. she didn’t become aware of the bed bugs until she was actually getting ready for bed that she saw them crawling, and had blood stains on the sheets. they bit both of her babies. when we brought this to the attention of the staff, they were very rude and accused her of bringing the bed bugs with her, and also said “you’re just now noticing?” at 11pm. yes she had only just noticed because no one had been in bed or in the room all day. it wasn’t until she was getting ready to put her babies to sleep that she saw them crawling. also, how would it be possible that she brought them but no one else in our family have them? makes no sense. they told her they couldn’t give her another room because they were fully booked, but they did eventually move her down to the 2nd floor with a different room layout. my other sister’s room was a complete mess when she first checked in. the bed wasn’t made, there was no towels, and the room was dirty. we let the staff know, and the staff told her she has to request room service in the morning. absolutely unprofessional and unacceptable as it should’ve been freshened up by staff before new guests arrived.

Came to visit my sisters. Had an excellent time. Location was perfect. Rooms were so clean which is of utmost importance. Maintenance employees super nice. However, front desk personnel needs to change their ugly attitude. Customer service is bad.

The room smelled absolutely disgusting. Upon checking the bed for bedbugs I found a old baby onesie tucked into the headboard and dried up vomit on the side of the bed and bed skirt. It was so gross the absolute worse experience. The room was on the first floor room 106. They did move me to a new room but when I went to ask management for a new room they asked why. I said I’d rather wait for the guest infront if me to leave. The manager was extremely pushy for me to tell her why. So I had to disclose how gross this rom was while the guest was standing there. It was so embarrassing! Absolutely terrible experience.

The rooms are large and bed was comfortable. The breakfast was terrible. We had to go out for breakfast every morning.

Not much there to like...worn, old, needs updating

The building as a whole was pretty worn. The room we were in had a moldy musty smell that didn't go away with the use of the air conditioner.

Room smelled like smoke Outdated Shower handles loose Plug. Ins loose Could tell was used as smoking room Drawers didn’t shut Carpet was grungy looked like from 1989

Room had a mildew smell. A/c unit needs cleaning

Suite rooms are very spacious and comfortable. Location is convenient for visiting wildlife refuges and state parks south of Houston.

Beds are a bit uncomfortable and key cards are a bit worn, have to swipe them several times to get them to work

the rooms are spaceous and comfortable.had a problem with the first room,TV not working,2nd room had a little musky smell,but was ok.had again problem with the TV.screen too dark,however BRITTANY at the front desk went out of her way to fix the issue.the owner himself showed up and fixed the tv.love the pool.overall had a very nice stay.will be back.

Easy check in. Room was acceptable. Sofa bed was awful and unable to be slept in, so all 3 people had to sleep in the same bed. Breakfast was really good and the attendant was very helpful! Price was fair also

Property was easy to get to from the highway and convenient to the downtown area. The inside of the rooms seem older and dated. The TV in our room didn't work, said "No Signal" We tried switching inputs and such, nothing worked. It was late at night, around 11pm. Called the front desk but no one answered. Figured they were busy checking someone else in or something - just went to bed. Breakfast was decent, nothing special. Coffee was good.

The staff was exceptional! They went above & beyond to be accommodating when we asked to be put near our friends who booked their room separately. Anytime we walked in or out they were attentive and friendly. When we arrived the first thing we noticed was how clean it looked and smelled. The pool was clean and fresh towels were available. Only two notes: The parking is limited. We brought a (medium sized) boat and could not park on the property. The breakfast was not very appealing. Microwaved sausage & eggs were available on the steam table and the "continental" part of the breakfast consisted of only white bread and Little Debbie's pinwheels and honey buns. The cereal and waffles were ok.

Desk clerk upon checkin was surly and demanded a deposit of $25 cause I had made my reservation through Expedia. Expedia never mentioned any such deposit. I threatened to walk out and go somewhere else and I would have if we had not been so tired. Her explanation for the deposit was very vague and accusatory. I don’t plan to stay at this place again.

Staff was very professional and accommodating. Property was very clean and quiet. Enjoyed my stay.

Front desk workers were not available. The morning person was sleeping at the desk while the food was empty at the breakfast bar.

The morning staff very accomodating.the owner was quick to tackle the TV issue.breakfast can be better.overall we did enjoy our stay.will do it again.

Property was clean and staff was excellent

First, they double charged me for this reservation and would not refund it. Second the room was not clean and was in poor condition. The staff was not helpful with the double charge, this hotel is a scam. The manager was supposed to contact me and I never heard from him and could never get ahold of him. Do not book a reservation here it is a scam.

the rooms are spaceous and comfortable.had a problem with the first room,TV not working,2nd room had a little musky smell,but was ok.had again problem with the TV.screen too dark,however BRITTANY at the front desk went out of her way to fix the issue.the owner himself showed up and fixed the tv.love the pool.overall had a very nice stay.will be back.

Great location. Quiet and safe. Staff was slow, and very unfriendly. We have stayed at many Comfort Inns and have previously done 3rd party booking and have never been required to place an additional $25.00 down.

I would like to mention that yesterday 11/1/2025 the guy’s breakfast service was amazing he was super kind and helpful BUT today as 11/3 OMG, we were treated badly. Not only us but everyone. She was rude and denied us yugurt and orange juice even when the breakfast was until 10.

Location was great

The location is highly convenient. Breakfast was alright, shower was old but adequate, bed was very good, space was ample.

Very fun trip to Surfside beach which was only about 15 minutes away. Clean hotel, spacious and comfortable.

Easy to get to, right off of 288. Close to downtown Lake Jackson.

Clean rooms and safe area.

We were there for a softball tournament and the fields we played on were so close and so was H-E-B.

Comfortable bed and close to shopping centers. Waffles and great coffee for breakfast!

Close to the places we came to visit allowing us to see a lot more changes to Freeport

Suite rooms are very spacious and comfortable. Location is convenient for visiting wildlife refuges and state parks south of Houston.

Great location. Quiet and safe. Staff was slow, and very unfriendly. We have stayed at many Comfort Inns and have previously done 3rd party booking and have never been required to place an additional $25.00 down.

The rooms are large and bed was comfortable. The breakfast was terrible. We had to go out for breakfast every morning.

Power outlet was bent out of shape in room. Bfast was ok. Coffee was good.

Front desk workers were not available. The morning person was sleeping at the desk while the food was empty at the breakfast bar.

Comfortable bed and close to shopping centers. Waffles and great coffee for breakfast!

breakfast was terrible

The room was clean, comfortable, quiet, and spacious. It had a fridge, microwave, coffee maker, and personal safe. I was a little disappointed that the hotel no longer has a spa, which is on their site. Also, not enough breakfast choices, so we went to IHOP down the road. Staff was great.

Not too bad if you need a place to sleep and that’s it. The breakfast could’ve been better for the price.

Nice place. didn’t go to pool. Breakfast was great!

The room had a moldy smelling oder. Had to buy febreeze from walmart to make it tolerable. Towels had holes in them. There was leftover food under the air unit. Room key stopped working 4 times and staff didnt care about the inconvenience of us constantly having to come to the front desk to get new keys. Breakfast didnt have a lot of options and the sausage was a gross light gray color. Front desk staff was not engaging at all. Or cordial. And although they knew there was a known issue with our door lock, they didnt once apologize or explain. We found out from the cleaning staff on our way to check out that the hotel knew all along about the faulty key lock.

I would like to mention that yesterday 11/1/2025 the guy’s breakfast service was amazing he was super kind and helpful BUT today as 11/3 OMG, we were treated badly. Not only us but everyone. She was rude and denied us yugurt and orange juice even when the breakfast was until 10.