Name: OYO Inn & Suites Medical Center San Antonio
Address: 3782 North West Loop 410, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $52–$84 per night
Rating: 7.05

What guests think

At OYO Inn & Suites Medical Center San Antonio, reviews frequently praise the friendly staff and low prices, while also noting uneven upkeep and room conditions that do not consistently meet expectations.

The location is convenient for the Medical Center and feels generally quiet and accessible, with restaurants nearby. Positives noted include quick check-in and some comfortable beds. Common negatives include stained linens and towels, unpleasant odors, bugs, missed housekeeping on longer stays, and maintenance problems like loud through-wall AC, worn furnishings, and peeling paint. Expect a basic, budget stay with convenience but variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A basic set of amenities: a swimming pool and an ice machine were noted as working, while exterior areas and paint appeared worn and in need of upkeep.

Related guest reviews

4

Peter

Feb 9, 2023

·

Stayed 1 night

Very disappointing barely a 2 star. Check in thru security window in lobby. Asked if parking was safe and guy went full lawyer. Room old and worn but at least clean. Would not have brought family.

6

James

Nov 4, 2024

·

Stayed 1 night

Old, dated facility.

10

Carol

Jul 10, 2023

·

Stayed 2 nights

The staff here at this location was heart-warmin and very inviting. The lady at the front office was wonderful. Conversation was open and very attentive. This location had a nice swimming pool. The guests on this weekend were all nice and friendly. I am a pet lover, so i liked the dogs...

6

Kenneth

Mar 11, 2024

·

Stayed 2 nights

Here is the positive before the negative. I give 3 out of 5 stars due to: 1. The staff was friendly 2. Was a quick check-in 3. The water was hot 4. The bed & pillows were comfort 5. TV, fridge, microwave worked 6. Ice maker worked. Negative was the towels had stains on them,we had to ask for clean ones. The shower curtain had stains on them as well. The toilet seat was not secure. Needed fixing. The grounds need cleaning, the doors have pealing paint as well the rest of the building and stairs need paint. The cost per room was very cheap so I guess you get what you pay for. If your staying a night in San Antonio and on a budget, this place would be fine for you. Next time for me I will pay more for more cleanliness elsewhere.

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Cleanliness

Cleanliness is inconsistent, with repeated complaints about stained or filthy linens, dirty or smelly carpets, mold, and bugs, plus missed housekeeping during longer stays. A minority of reviews reported clean rooms.

Related guest reviews

4

hong

Jul 10, 2024

·

Stayed 1 night

The towel was yellow and worn out. Looks bad

2

Chasity

Nov 14, 2023

·

Stayed 1 night

Absolutely awful! Didn’t stay!! Tried 2 different rooms and both equally disgusting! Pubs on bed sheets! Roach poop everywhere! Smell was gross! Dirty towels on floor! Dead flies! Bugs!!! On wall!!

10

Jilaine

Sep 26, 2023

·

Stayed 1 night

The gentleman at front was pleasant, caring, friendly. Rooms clean! Great experience will return when in area

2

Lydia

Jul 31, 2023

·

Stayed 2 nights

Room was filthy, sticky and smelly..stayed 1 of 2 nights and checked into another hotel next morning.

2

Donna

Aug 22, 2022

·

Stayed 1 night

First, went to room to get AC going. The unit was so loud but decided I could cope with it for one night since I wasn't going to spend much time in room. The carpet loomed like it hadn't been vacuumed forever - I travel with slippers so I could cope. Headed out for some time with friends. Arrived back in room ready for some sleep. When i pulled back the sheet/bedspread, the sheets were FILTHY!! It looked like someone had slept there and then made the bed. That was the final straw! So just after midnight, I packed everything back in the car, checked out (when I told clerk about condition of room, his response was "ok") and drove the over 3 hours home. DON'T STAY HERE!

2

Stewart

Apr 7, 2025

·

Stayed 2 nights

Mold in the bathroom. Therefore only stayed one night, and got no refund for second night( pre-paid) AC unit is a thru wall unit so bed next to window was freezing while other bed was hot. Will not be staying there again.

2

Rodolfo Miranda

Sep 29, 2024

·

Stayed 5 nights

I stayed 5 total nights not even once the room was cleaned or bed made not even one time

2

Deepak

Mar 29, 2025

·

Stayed 1 night

Smelly, carpet sticky and dirty, sheets with stains. Blanket with holes.

10

Dustin

Feb 20, 2023

·

Stayed 1 night

Clean hotel. Great staff and great local restaurants close by. Couldn’t be happier with my stay here. Felt safe even at night. Impressive. Very good experience.

6

Kenneth

Mar 11, 2024

·

Stayed 2 nights

Here is the positive before the negative. I give 3 out of 5 stars due to: 1. The staff was friendly 2. Was a quick check-in 3. The water was hot 4. The bed & pillows were comfort 5. TV, fridge, microwave worked 6. Ice maker worked. Negative was the towels had stains on them,we had to ask for clean ones. The shower curtain had stains on them as well. The toilet seat was not secure. Needed fixing. The grounds need cleaning, the doors have pealing paint as well the rest of the building and stairs need paint. The cost per room was very cheap so I guess you get what you pay for. If your staying a night in San Antonio and on a budget, this place would be fine for you. Next time for me I will pay more for more cleanliness elsewhere.

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Rooms

Rooms are dated and basic; while some guests found beds comfortable, others reported noisy or poorly placed through-wall AC, limited pillows, appliance quirks, and a desire for more furniture.

Related guest reviews

4

Peter

Feb 9, 2023

·

Stayed 1 night

Very disappointing barely a 2 star. Check in thru security window in lobby. Asked if parking was safe and guy went full lawyer. Room old and worn but at least clean. Would not have brought family.

6

Karen

Feb 5, 2024

·

Ok. The manager seemed understated, quiet, easy going. When he ran my card tho, he listed hotel as Country Hearth or some such and my card auto declined having nothing to do with me. Used my debit card. Area appeared safe off 410. Room was so so. Holes in bedspread, holes in curtain. Cracks in granite sink. My drink froze in fridge overnite.teied to thaw in microwave, but then it was too watery. Tub had what appeared to be cigarette burns on edge. But major problem was that the towels and washcloths were dingy and not fluffy. Past Time to replace these!!

6

James

Nov 4, 2024

·

Stayed 1 night

Old, dated facility.

6

edward

Feb 8, 2025

·

Stayed 1 night

Liked location. Did not like room

2

Donna

Aug 22, 2022

·

Stayed 1 night

First, went to room to get AC going. The unit was so loud but decided I could cope with it for one night since I wasn't going to spend much time in room. The carpet loomed like it hadn't been vacuumed forever - I travel with slippers so I could cope. Headed out for some time with friends. Arrived back in room ready for some sleep. When i pulled back the sheet/bedspread, the sheets were FILTHY!! It looked like someone had slept there and then made the bed. That was the final straw! So just after midnight, I packed everything back in the car, checked out (when I told clerk about condition of room, his response was "ok") and drove the over 3 hours home. DON'T STAY HERE!

2

Stewart

Apr 7, 2025

·

Stayed 2 nights

Mold in the bathroom. Therefore only stayed one night, and got no refund for second night( pre-paid) AC unit is a thru wall unit so bed next to window was freezing while other bed was hot. Will not be staying there again.

10

Jesse

Oct 25, 2024

·

Stayed 1 night

It was comfortable

8

Julio C.

Aug 17, 2024

·

Stayed 2 nights

Perhaps one more piece of furniture for putting clothes.

6

Josh

Jun 27, 2022

·

Stayed 1 night

The hotel had a decent location, the only two things I didn't like was the bed was right next to the ac machine and the table was close to the bathroom. Every other hotel it is reversed. Everytime the ac would kick in, I would wake up. The other issue was the bed only had two small pillows. It would help a lot if you could put one or two more on the beds.

6

Kenneth

Mar 11, 2024

·

Stayed 2 nights

Here is the positive before the negative. I give 3 out of 5 stars due to: 1. The staff was friendly 2. Was a quick check-in 3. The water was hot 4. The bed & pillows were comfort 5. TV, fridge, microwave worked 6. Ice maker worked. Negative was the towels had stains on them,we had to ask for clean ones. The shower curtain had stains on them as well. The toilet seat was not secure. Needed fixing. The grounds need cleaning, the doors have pealing paint as well the rest of the building and stairs need paint. The cost per room was very cheap so I guess you get what you pay for. If your staying a night in San Antonio and on a budget, this place would be fine for you. Next time for me I will pay more for more cleanliness elsewhere.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and check-in is often quick, but there are occasional reports of rudeness, unhelpful responses to issues, and refund frustrations.

Related guest reviews

4

Peter

Feb 9, 2023

·

Stayed 1 night

Very disappointing barely a 2 star. Check in thru security window in lobby. Asked if parking was safe and guy went full lawyer. Room old and worn but at least clean. Would not have brought family.

6

Karen

Feb 5, 2024

·

Ok. The manager seemed understated, quiet, easy going. When he ran my card tho, he listed hotel as Country Hearth or some such and my card auto declined having nothing to do with me. Used my debit card. Area appeared safe off 410. Room was so so. Holes in bedspread, holes in curtain. Cracks in granite sink. My drink froze in fridge overnite.teied to thaw in microwave, but then it was too watery. Tub had what appeared to be cigarette burns on edge. But major problem was that the towels and washcloths were dingy and not fluffy. Past Time to replace these!!

10

Brett

Mar 29, 2023

·

Stayed 1 night

Not bad for the price. Everything worked, clean, comfortable, easy check-in/check-out.

6

Justin

Feb 20, 2025

·

Stayed 6 nights

It was ok guy at front desk rude

10

Olga

Aug 9, 2025

·

Stayed 1 night

The location is great the staff were very nice the room was very agreeable thanks

10

Jilaine

Sep 26, 2023

·

Stayed 1 night

The gentleman at front was pleasant, caring, friendly. Rooms clean! Great experience will return when in area

2

Donna

Aug 22, 2022

·

Stayed 1 night

First, went to room to get AC going. The unit was so loud but decided I could cope with it for one night since I wasn't going to spend much time in room. The carpet loomed like it hadn't been vacuumed forever - I travel with slippers so I could cope. Headed out for some time with friends. Arrived back in room ready for some sleep. When i pulled back the sheet/bedspread, the sheets were FILTHY!! It looked like someone had slept there and then made the bed. That was the final straw! So just after midnight, I packed everything back in the car, checked out (when I told clerk about condition of room, his response was "ok") and drove the over 3 hours home. DON'T STAY HERE!

10

Dustin

Feb 20, 2023

·

Stayed 1 night

Clean hotel. Great staff and great local restaurants close by. Couldn’t be happier with my stay here. Felt safe even at night. Impressive. Very good experience.

10

Archie

Dec 4, 2025

·

Stayed 1 night

Excellent property!! Staff were very kind.

6

Kenneth

Mar 11, 2024

·

Stayed 2 nights

Here is the positive before the negative. I give 3 out of 5 stars due to: 1. The staff was friendly 2. Was a quick check-in 3. The water was hot 4. The bed & pillows were comfort 5. TV, fridge, microwave worked 6. Ice maker worked. Negative was the towels had stains on them,we had to ask for clean ones. The shower curtain had stains on them as well. The toilet seat was not secure. Needed fixing. The grounds need cleaning, the doors have pealing paint as well the rest of the building and stairs need paint. The cost per room was very cheap so I guess you get what you pay for. If your staying a night in San Antonio and on a budget, this place would be fine for you. Next time for me I will pay more for more cleanliness elsewhere.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for the medical center and UT hospitals, with several guests noting a quiet, generally safe feel and nearby restaurants.

Related guest reviews

10

Santos

Dec 15, 2023

·

Stayed 2 nights

My husband and son had a great stay it was close to the UT HOSPITAL so it was great for my family to come see me during my stay. The floor was a little dingy but it's expected with an older hotel.

10

Robert

Oct 3, 2023

·

Stayed 1 night

Safe quite easily accessible

4

Peter

Feb 9, 2023

·

Stayed 1 night

Very disappointing barely a 2 star. Check in thru security window in lobby. Asked if parking was safe and guy went full lawyer. Room old and worn but at least clean. Would not have brought family.

6

Karen

Feb 5, 2024

·

Ok. The manager seemed understated, quiet, easy going. When he ran my card tho, he listed hotel as Country Hearth or some such and my card auto declined having nothing to do with me. Used my debit card. Area appeared safe off 410. Room was so so. Holes in bedspread, holes in curtain. Cracks in granite sink. My drink froze in fridge overnite.teied to thaw in microwave, but then it was too watery. Tub had what appeared to be cigarette burns on edge. But major problem was that the towels and washcloths were dingy and not fluffy. Past Time to replace these!!

10

Amanda

Oct 14, 2023

·

Stayed 1 night

Was simple clean reasonably price and close to my destination

10

Robert

May 11, 2025

·

Stayed 7 nights

Quiet area

10

Olga

Aug 9, 2025

·

Stayed 1 night

The location is great the staff were very nice the room was very agreeable thanks

8

Joshua

Jul 20, 2025

·

Stayed 2 nights

It’s was perfectly in the middle of what we come for.

10

Dustin

Feb 20, 2023

·

Stayed 1 night

Clean hotel. Great staff and great local restaurants close by. Couldn’t be happier with my stay here. Felt safe even at night. Impressive. Very good experience.

6

Josh

Jun 27, 2022

·

Stayed 1 night

The hotel had a decent location, the only two things I didn't like was the bed was right next to the ac machine and the table was close to the bathroom. Every other hotel it is reversed. Everytime the ac would kick in, I would wake up. The other issue was the bed only had two small pillows. It would help a lot if you could put one or two more on the beds.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$60
February	$56
March	$58
April	$49
May	$44
June	$48
July	$59
August	$51
September	$53
October	$52
November	$51
December	$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $52	15 $52	16 $52	17 $52	18 $58	19 $58
20 $52	21 $52	22 $52	23 $52	24 $52	25 $58	26 $58
27 $52	28 $52	29 $53	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $58	3 $58
4 $52	5 $52	6 $53	7 $53	8 $52	9 $58	10 $58
11 $52	12 $52	13 $52	14 $56	15 $56	16 $77	17 $77
18 $56	19 $62	20 $57	21 $62	22 $57	23 $79	24 $84
25 $57	26 $57	27 $57	28 $57	29 $61	30 $79	31 $79

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Smoking

Room, 2 Queen Beds

Premium Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about OYO Inn & Suites Medical Center San Antonio

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Prices for upcoming dates