Name: Days Inn by Wyndham San Antonio Southeast Frost Bank Center
Address: 5003 Rigsby Avenue, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $54–$76 per night
Rating: 7.15

What guests think

Across reviews of Days Inn by Wyndham San Antonio Southeast Frost Bank Center, guests frequently report cleanliness and service problems—such as pests, unclean bathrooms, and an unfriendly front desk—while a minority note clean rooms, comfortable beds, and quiet, convenient access.

Room feedback often cites maintenance issues like slow cooling or heating, low shower heads, weak water pressure, and broken or missing fixtures. Several reviews also mention limited or unavailable breakfast, with stale items, no coffee, or the area closed. Operations can feel restrictive, with locked lobby doors, window check‑in, and occasional extra charges for early arrival or switching room types. Overall, expect a no‑frills stay where experience varies widely by room and staff interaction.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some guests report restricted lobby access and an unavailable ice machine. One review also notes poor wheelchair accessibility.

Related guest reviews

4

Alfonso

Jan 7, 2025

·

Stayed 3 nights

Ruede manager and breakfast área closed. You has to ring bell in other to have access to breakfast atea

4

Virginia

Oct 14, 2025

·

Stayed 1 night

No breakfast Doors locked to get to front desk Key drop off at window Hair in sink A.C off took 4 hours to cool off. Never again will I stay there

2

Danielle

Jul 23, 2024

·

Stayed 1 night

Not wheelchair accessible. Restroom was dirty with stains on wall and in shower. Toilet had altered broken seat that pinched when I sat down to use it. TV was outdated and had a lot of channels with no signal. Pillows had stains and floor looked dirty like it doesn’t get mopped. Not worth the price.

4

Carmen

May 7, 2025

·

Stayed 1 night

Arrived a few minutes earlier and thought I could relax and read a book in the lobby. The picture of it was very nice. But, doors were locked and when the employee opened them, the lobby was not welcoming. I asked for a non smoking room and the employee said “non” available; but miraculously one was available when I was charged for an upgrade in cash. Won’t be staying here. This hotel does a disservice to the name.

2

David

Sep 18, 2023

·

Stayed 2 nights

Continental breakfast was very bad. Cereal was stale. Blueberry muffins also were stale. No waffle mix was made and no coffee available. No ice machine available either. Manage acted like we had no business complaining about these issues.

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AI-generated summary based on recent guest reviews

Cleanliness

Multiple reviews cite pests and poor hygiene like dirty tubs, hair in sinks, and stained or smelly linens; a few note very clean rooms.

Related guest reviews

2

Celia

Nov 20, 2023

·

Stayed 1 night

Raoches in restroom

2

REKHA JYOTHSNA

Mar 20, 2025

·

Stayed 1 night

Its dirty , the bed bathroom everything. the price is too high.

2

PERFECTO

Nov 23, 2023

·

Stayed 1 night

there were cockroaches all over the room

6

Gina

Feb 3, 2024

·

Stayed 3 nights

The room wasn't clean. The floor was dirty and the tub was disgusting, had a soap ring and hair in it also soap bar from prior guest was left in the tub. The coffee packet from the prior guest wasn't thrown away.

4

Virginia

Oct 14, 2025

·

Stayed 1 night

No breakfast Doors locked to get to front desk Key drop off at window Hair in sink A.C off took 4 hours to cool off. Never again will I stay there

2

Danielle

Jul 23, 2024

·

Stayed 1 night

Not wheelchair accessible. Restroom was dirty with stains on wall and in shower. Toilet had altered broken seat that pinched when I sat down to use it. TV was outdated and had a lot of channels with no signal. Pillows had stains and floor looked dirty like it doesn’t get mopped. Not worth the price.

4

Gilberto

Dec 28, 2025

·

Stayed 4 nights

Not the best in town. Don’t recommend. Overpriced. They never cleaned the room

4

Srinivasan

Mar 16, 2025

·

Stayed 1 night

Door safety lock was loose and screws come off. Room was not cleaned properly, trimmed hair and toothpaste was found in the sink. Bathroom light is very dull. Shower head was not fitted correct.

2

Cesar

Oct 14, 2024

·

Stayed 1 night

Tub was very dirty, my wife a r roach under the tv table also:in the morning a lady came knock on the door at 10:40 to let us know in was time to check out , when we make a reservation we always look at that ,we knew check out time was at 11:00 am,

2

Nayeli

Sep 7, 2025

·

Stayed 1 night

There were cockroaches on beds, IMPOSSIBLE to sleep there, person in front desk was rude.

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AI-generated summary based on recent guest reviews

Rooms

Rooms show frequent maintenance issues—slow AC or heat, low shower heads, weak water pressure, loose or missing fixtures, and door gaps—while comfort ranges from lumpy beds to cozy, comfortable stays.

Related guest reviews

6

Alton

Oct 6, 2024

·

Stayed 1 night

Only saw one roach upon walking in the room (thankfully). We were a little jarred by the large NO PETS sign in the lobby. The ac wasn’t great, the bed was minimally comfortable, the shower head was too low, and the water pressure was lax. The cable options were good, the decor and room colors pleasing, and the sink area was pretty nice… but I’m still waiting on the hot water from the sink. Anyway, overall it’s about as much as you can expect for a hotel room these days that’s slightly less than $90 with tax… but would I stay there again? Probably not.

4

William

Aug 8, 2023

·

Stayed 1 night

In need of renovation.

10

Amanda

Oct 22, 2023

·

Stayed 1 night

The room was very cozy and handicap accessible. The bed was really comfortable.

4

Ruben

Feb 15, 2025

·

Stayed 1 night

To start I didn’t want a smoker room. Had to get my key from an outside window. Things were broken in the room like the toilet paper dispenser. The smoke detector was missing in the room. The heater wasn’t working either, and the toilet was hard to flush.

4

Virginia

Oct 14, 2025

·

Stayed 1 night

No breakfast Doors locked to get to front desk Key drop off at window Hair in sink A.C off took 4 hours to cool off. Never again will I stay there

2

Andrew

Oct 24, 2024

·

Stayed 4 nights

Door had visible daylight over 1/2 inch on tope and 1/4 inch on the bottom - we killed 4 roaches and 4 flying insects. Door had no secondary security lock - it had been broken off.. Bathroom light irritating due to flickering. Went to the front desk for coffee packets they had none. Promised to bring coffee to the room - they didn't. Hair dryer didn't work - old rusty and crusty - manager seemed to think we didn't know how to operate the dryer. Toilet seat was very loose. Room had a bed and 2 straight back chairs-not very comfortable. "Frost Bank Center" sounds nice but is a very sketchy part of town. Our grand children live about 5 miles from this hotel we will plan to see them 3-5 times a year BUT will never stay at this hotel again.

6

James

Jan 17, 2024

·

Stayed 1 night

Heat is a long time coming, in shower and in room

4

Srinivasan

Mar 16, 2025

·

Stayed 1 night

Door safety lock was loose and screws come off. Room was not cleaned properly, trimmed hair and toothpaste was found in the sink. Bathroom light is very dull. Shower head was not fitted correct.

8

Robert

May 27, 2022

·

Stayed 2 nights

The room was comfortable the bathroom door look like it was broken ceiling had stains but I know it was good the water pressure was great

4

Melanie

Mar 16, 2024

·

Stayed 1 night

I would never stay again. Wished I would have looked at the pictures and reviews better. Bed was uncomfortable and lumpy. The shower head was installed for short people. My husband was taller than the shower head. Towels were dingy. Was worried about my car.

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Service

Many guests describe unfriendly or unprofessional interactions, unexpected fees (early check‑in or switching to non‑smoking), locked‑door or window check‑in, and unfulfilled promises.

Related guest reviews

4

Alfonso

Jan 7, 2025

·

Stayed 3 nights

Ruede manager and breakfast área closed. You has to ring bell in other to have access to breakfast atea

2

Chuck

Dec 16, 2023

·

Stayed 1 night

Check is 3pm. I arrived at 10am. Charged me $30 to check in early. The motel was al.ost empty so there were no issues with ti.me to clean. Not the greatest neighborhood

6

marta

Dec 1, 2025

·

Stayed 3 nights

The front desk staff. Not friendly. They didnt clean the rooms at all.

2

Jessie

May 14, 2024

·

Stayed 1 night

Pachella- the overnight lady on may 12,2018 was horrible service she over charged me and made me pay a deposit after several times of me staying there without a deposit

2

Andrew

Oct 24, 2024

·

Stayed 4 nights

Door had visible daylight over 1/2 inch on tope and 1/4 inch on the bottom - we killed 4 roaches and 4 flying insects. Door had no secondary security lock - it had been broken off.. Bathroom light irritating due to flickering. Went to the front desk for coffee packets they had none. Promised to bring coffee to the room - they didn't. Hair dryer didn't work - old rusty and crusty - manager seemed to think we didn't know how to operate the dryer. Toilet seat was very loose. Room had a bed and 2 straight back chairs-not very comfortable. "Frost Bank Center" sounds nice but is a very sketchy part of town. Our grand children live about 5 miles from this hotel we will plan to see them 3-5 times a year BUT will never stay at this hotel again.

2

Guadalupe

Feb 27, 2023

·

Stayed 1 night

I would like to say first of all this is a rudest place I’ve ever stayed. I stayed there to visit family and if I would known I would of picked a long distance hotel and get better customer service. So I arrive at my room which was a handicapped accessible cause my momma is disabled and using bathroom it was leaking so I had them change me rooms. Everything was fine until the next morning I called front desk before check out time and asked the man to give me an extra hr. So he says that’s fine it will be $15 more, I said that’s fine I will pay when I check out.. he agreed and said okay! Then 10 mins later we a get a knock at our door and there was the staff member (his wife) harassing for the $15!! I said ma’am the man at front desk agreed to pay after. She left then we get 4 more calls like 2 mins apart asking for the money! That is crazy ..it’s an unprofessionally place to begin with.. I finally had my bf go and pay they’re money. I will never stay at this place again!

4

Kayla

Sep 9, 2022

·

Stayed 2 nights

The pictures are really good...but pics can be deceiving and it was in this case. After the check in, we went to our room and there were dead/dying crickets inside, as well as hair on the bathroom floor. Then while we were taking things into the room there were a couple of guys standing on the landing of the second floor and although I couldn't make out what they were saying, they kept pointing to my trailer, and when I looked up at them they suddenly turned away. It was uncomfortable enough to make me cancel my reservation. I had to pay for the first night even though we didn't stay, and I didn't like it, but I put it up as a $100 mistake. The check out process was a nightmare, they didn't even ask why, they took their time processing the refund, and were visibly upset that the had to give part of it back in cash. I don't like to give reviews like this, but if you decide to stay, please be aware of your surroundings, be aware of the area, and be sure to take ALL valuables inside.,..even if you have a trailer.

4

Carmen

May 7, 2025

·

Stayed 1 night

Arrived a few minutes earlier and thought I could relax and read a book in the lobby. The picture of it was very nice. But, doors were locked and when the employee opened them, the lobby was not welcoming. I asked for a non smoking room and the employee said “non” available; but miraculously one was available when I was charged for an upgrade in cash. Won’t be staying here. This hotel does a disservice to the name.

2

Joel

Nov 29, 2024

·

Stayed 1 night

When i booked the room i didnt know it was a smoking room so i asked to move us to a non smoking room they charged in extra $29. When we got to the room it was a room not marked as non smoking, it smelled like smoke, and it had an ashtray in the room like a smoking room. When called front desk she said the ashtray is in every room but we stayed there before and it didnt have an ashtray in the non smoking room. The next morming i complained and they refused to acknowledge that it was a smoking room even though i showed them on the door the rooms that indicate non smoking had a sign and our did not. Never stay there again.

2

Nayeli

Sep 7, 2025

·

Stayed 1 night

There were cockroaches on beds, IMPOSSIBLE to sleep there, person in front desk was rude.

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AI-generated summary based on recent guest reviews

Location

Mixed feedback: some appreciate the quiet setting near the highway and eateries, while others find the area sketchy, worry about vehicle security, or notice parking‑lot noise.

Related guest reviews

2

Chuck

Dec 16, 2023

·

Stayed 1 night

Check is 3pm. I arrived at 10am. Charged me $30 to check in early. The motel was al.ost empty so there were no issues with ti.me to clean. Not the greatest neighborhood

10

Vicki

Dec 30, 2024

·

Stayed 2 nights

Room was VERY clean! Beds were comfy, and location was convenient to lots of places to eat. Nice & quiet, yet only a block or two from highway!

8

Curtis

Dec 1, 2025

·

Stayed 2 nights

Nice and quiet

2

Andrew

Oct 24, 2024

·

Stayed 4 nights

Door had visible daylight over 1/2 inch on tope and 1/4 inch on the bottom - we killed 4 roaches and 4 flying insects. Door had no secondary security lock - it had been broken off.. Bathroom light irritating due to flickering. Went to the front desk for coffee packets they had none. Promised to bring coffee to the room - they didn't. Hair dryer didn't work - old rusty and crusty - manager seemed to think we didn't know how to operate the dryer. Toilet seat was very loose. Room had a bed and 2 straight back chairs-not very comfortable. "Frost Bank Center" sounds nice but is a very sketchy part of town. Our grand children live about 5 miles from this hotel we will plan to see them 3-5 times a year BUT will never stay at this hotel again.

4

Kayla

Sep 9, 2022

·

Stayed 2 nights

The pictures are really good...but pics can be deceiving and it was in this case. After the check in, we went to our room and there were dead/dying crickets inside, as well as hair on the bathroom floor. Then while we were taking things into the room there were a couple of guys standing on the landing of the second floor and although I couldn't make out what they were saying, they kept pointing to my trailer, and when I looked up at them they suddenly turned away. It was uncomfortable enough to make me cancel my reservation. I had to pay for the first night even though we didn't stay, and I didn't like it, but I put it up as a $100 mistake. The check out process was a nightmare, they didn't even ask why, they took their time processing the refund, and were visibly upset that the had to give part of it back in cash. I don't like to give reviews like this, but if you decide to stay, please be aware of your surroundings, be aware of the area, and be sure to take ALL valuables inside.,..even if you have a trailer.

6

LEIF

Mar 19, 2023

·

Stayed 2 nights

Was just a place to sleep. Room was fine. Parking lot was a little noisy.

4

Melanie

Mar 16, 2024

·

Stayed 1 night

I would never stay again. Wished I would have looked at the pictures and reviews better. Bed was uncomfortable and lumpy. The shower head was installed for short people. My husband was taller than the shower head. Towels were dingy. Was worried about my car.

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AI-generated summary based on recent guest reviews

Dining

Recurring complaints cite no breakfast or poor quality, including stale items and no coffee; some found the area closed.

Related guest reviews

4

Alfonso

Jan 7, 2025

·

Stayed 3 nights

Ruede manager and breakfast área closed. You has to ring bell in other to have access to breakfast atea

4

Virginia

Oct 14, 2025

·

Stayed 1 night

No breakfast Doors locked to get to front desk Key drop off at window Hair in sink A.C off took 4 hours to cool off. Never again will I stay there

2

Amanda

Jun 25, 2024

·

Stayed 2 nights

The older male employee was so rude, we needed the tv fixed he came in with no regards for our stuff knocked over my kids snacks and didn’t even care just let them spill all over the floor without a sorry. Our towels smelled funky I can’t describe the smell I literally had to hold my breath to dry my face, the toilet was broken I had to fix it myself because I didn’t want the rude employee to come back into our room. It said free breakfast then when we went for breakfast there wasn’t any breakfast at all that was a total lie on the website they didn’t serve anything. I’ve stayed at cheaper hotels before, being low on cash and they were still better than this one, definitely the worst hotels I’ve ever been to. I’ve never stayed at the Days Inn before I wanted to give it a try it looked nice on the website and I will never stay at a Days Inn again.

2

David

Sep 18, 2023

·

Stayed 2 nights

Continental breakfast was very bad. Cereal was stale. Blueberry muffins also were stale. No waffle mix was made and no coffee available. No ice machine available either. Manage acted like we had no business complaining about these issues.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$68
February	$92
March	$74
April	$70
May	$69
June	$71
July	$66
August	$55
September	$59
October	$59
November	$60
December	$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $76	15 $55	16 $55	17 $59	18 $63	19 $63
20 $60	21 $59	22 $59	23 $54	24 $59	25 $63	26 $63
27 $54	28 $59	29 $63	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $60	3 $60
4 $55	5 $59	6 $59	7 $59	8 $59	9 $59	10 $63
11 $60	12 $60	13 $65	14 $60	15 $61	16 $60	17 $65
18 $60	19 $61	20 $60	21 $60	22 $65	23 $65	24 $68
25 $65	26 $59	27 $65	28 $63	29 $63	30 $70	31 $70

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Smoking

Standard Room, 2 Queen Beds

Studio Suite, 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility Accessible)

Studio Suite, 1 King Bed, Smoking

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Smoking

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Days Inn by Wyndham San Antonio Southeast Frost Bank Center

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