Name: Star Inn Hotel
Address: 6360 NW LOOP 410, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $47–$56 per night
Rating: 6.24

What guests think

Across recent reviews of Star Inn Hotel, guests report a mix of experiences: frequent complaints about roaches and cleanliness problems, contrasted with several mentions of quiet stays, strong air conditioning, and decent value for a budget-friendly price.

Rooms are older and basic, with fair-to-large sizes; bed comfort ranges from comfortable to very hard. Service feedback ranges from friendly and helpful to reports of being turned away or denied refunds. The surrounding area draws mixed reactions, with several mentions of homeless activity, cars lingering, and a generally sketchy feel. Overall, expect a no-frills stay with widely varying experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

AC is frequently praised for keeping rooms cold, with an occasional complaint about inadequate cooling.

Related guest reviews

2

Dalmeshia

May 31, 2024

·

Stayed 2 nights

There were roaches , they gave us big spread to spray. They haven't updated the website to show what the rooms really look like currently , there were homeless people sleeping at the doors , the trash was left by the room in the hot sun so it smelt. We didn't get the rooms serviced no clean towels or sheets nothing. No one bothered to come and tidy up or rooms, it was very uncomfortable highly not recommended. We asked about the pool she said she locked it bc she needs permission to open it so we didn't get to enjoy the pool as hot as it was.

8

Melissa

Jul 28, 2025

·

Stayed 2 nights

The motel is an older building that has gone through different owners. The overall stay was extremely comfortable especially for the price. The shower head great water pressure and hot water. The AC kept the room nice and cold, and the beds were comfortable. The front office was extremely nice and helpful. I would definitely keep this motel on my list to stay the next time we are in San Antonio visiting family.

8

Adolfo

May 22, 2022

·

Stayed 1 night

I was asked for $40 cash deposit when I arrived. I asked the clerk to include it in my credit card. He said it was cash only. After a few minutes he allowed me to stay without the cash deposit. I liked the fact they have a security guard at night. Overall it was a positive experince. Thank you.

10

Melissa

Dec 20, 2025

·

Stayed 1 night

The room was clean bug free the only thing that sucked the internet went out for 30 minutes then came back on and the bed was hard and needs to be replaced. Other then that friendly staff and clean rooms and huge.

2

Jesus

Jul 22, 2024

·

Stayed 1 night

Hotel room was hot all night took till morning about 4 am to cool down room and actually get some sleep. Told hotel Maneger but said it was cold enough and left

2

Andres

Mar 20, 2023

·

I stayed one night and I found 5 bugs in the room, one of them inside the microwave. The shower did not work and there was a lot of noise, it is by far the worst hotel ever. El peor hotel en el que he estado.

2

Ashley

May 28, 2022

·

Stayed 1 night

It smelled like a gym and the ac units were old and fully loaded up with a dust infested filter and the beds were disgusting and my child has chronic asthma and I got a smoking room for what reason? ...

10

Dorothy

Apr 8, 2024

·

Stayed 1 night

It was only for one night, room was quiet and cold just the way i like it at my house. Covered myself with the quilt on the bed and watched some tv til I fell asleep. Beds are hard but did wonders for my back, for the price I would stay again.

2

Tiffani

Jul 27, 2024

·

Stayed 1 night

I had only booked this room after my original hotel had to be cancelled due to no hot water. They gave me a smoking room for starters, I am not a smoker & it smelled like someone literally smoked several packs a day in this room. I accidentally spilt water on the floor & when I wiped it up with toilet paper the paper was almost black that's how dirty the floors were. Beds are hard as rocks & the tv doesn't work unless you connect the programs to your personal accounts ( Netflix & such) there were roaches in the room & I just felt absolutely disgusting sitting in the room. Needless to say we chose to leave & go somewhere else, didn't get my money back but that's fine. 10 out of 10 do not recommend!

10

Pedro

Mar 17, 2025

·

Stayed 1 night

Nice attendants. Clean room. Good AC. Quiet. All you need for a good night sleep.

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Cleanliness

Cleanliness is a recurring concern, with many reports of roaches, stained or dirty linens, smoke odors, and poorly cleaned bathrooms; a smaller number of guests found rooms acceptably clean.

Related guest reviews

2

Dalmeshia

May 31, 2024

·

Stayed 2 nights

There were roaches , they gave us big spread to spray. They haven't updated the website to show what the rooms really look like currently , there were homeless people sleeping at the doors , the trash was left by the room in the hot sun so it smelt. We didn't get the rooms serviced no clean towels or sheets nothing. No one bothered to come and tidy up or rooms, it was very uncomfortable highly not recommended. We asked about the pool she said she locked it bc she needs permission to open it so we didn't get to enjoy the pool as hot as it was.

10

Shannon

Mar 22, 2025

·

Stayed 1 night

It's a fair size room but outdated and barely passing for clean, saw a few roaches. Easy check in and the front desk was cordial. Did have to put a 20 dollar deposit.

2

Crystal

Oct 21, 2024

·

Stayed 2 nights

The room didn’t have a phone and the smoke alarm was missing. The sheets were blood stained and beds were uncomfortable and pillows were completely flat and requested more and was told no

2

Ahmon

Dec 30, 2024

·

Stayed 1 night

There was an undisclosed cash deposit required, the room did not look as nice as it did in the photos, there were baby roaches smacked on the wall, the beds were stained, there were holes in different parts of the room and restroom.

2

Xavia

Jul 26, 2023

·

Stayed 2 nights

Sheets was nasty. Bathroom wasn’t clean.

2

Paul

Feb 19, 2023

·

Stayed 1 night

Dirty room infested with roaches. Didnt even stay, asked for a refund and was denied . Posted on the wall "no refunds" and were proud to stick by it. stay far away!

2

Norma

Jun 4, 2025

·

Stayed 1 night

Open the door and my granddaughter screamed to the highest of her lungs there was roaches all over the place was not very clean very uncomfortable even in the bathroom we had to leave right away

2

Tiffani

Jul 27, 2024

·

Stayed 1 night

I had only booked this room after my original hotel had to be cancelled due to no hot water. They gave me a smoking room for starters, I am not a smoker & it smelled like someone literally smoked several packs a day in this room. I accidentally spilt water on the floor & when I wiped it up with toilet paper the paper was almost black that's how dirty the floors were. Beds are hard as rocks & the tv doesn't work unless you connect the programs to your personal accounts ( Netflix & such) there were roaches in the room & I just felt absolutely disgusting sitting in the room. Needless to say we chose to leave & go somewhere else, didn't get my money back but that's fine. 10 out of 10 do not recommend!

4

Patricia

May 28, 2024

·

Stayed 2 nights

Roaches in the room, room smelled badly of cigarettes and there was fresh ash on the comforter. Definitely didn't like the bed. Mattress was super thin and was on top of some type of metal boxed frame. I just didn't feel comfortable since it seems to be a place where people can actually live there.

4

Brandy

May 3, 2025

·

Stayed 1 night

The staff was polite. But the room had German Cockroaches. I couldn't believe it. I've never experienced that before. I would just make sure they've sprayed for bugs before making a reservation.

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Rooms

Rooms are older and basic, with fair to large sizes; bed comfort ranges from comfortable to very hard. Noise varies by stay, with some nights affected by activity around the property.

Related guest reviews

8

Melissa

Jul 28, 2025

·

Stayed 2 nights

The motel is an older building that has gone through different owners. The overall stay was extremely comfortable especially for the price. The shower head great water pressure and hot water. The AC kept the room nice and cold, and the beds were comfortable. The front office was extremely nice and helpful. I would definitely keep this motel on my list to stay the next time we are in San Antonio visiting family.

10

Shannon

Mar 22, 2025

·

Stayed 1 night

It's a fair size room but outdated and barely passing for clean, saw a few roaches. Easy check in and the front desk was cordial. Did have to put a 20 dollar deposit.

6

Sonny

Sep 5, 2024

·

Stayed 1 night

People out late sitting in cars A little shady

10

Velve

Apr 7, 2025

·

Chill quiet place to relax!!

10

Melissa

Dec 20, 2025

·

Stayed 1 night

The room was clean bug free the only thing that sucked the internet went out for 30 minutes then came back on and the bed was hard and needs to be replaced. Other then that friendly staff and clean rooms and huge.

8

Velve

Apr 7, 2025

·

Stayed 1 night

Quiet chill place

10

Dorothy

Apr 8, 2024

·

Stayed 1 night

It was only for one night, room was quiet and cold just the way i like it at my house. Covered myself with the quilt on the bed and watched some tv til I fell asleep. Beds are hard but did wonders for my back, for the price I would stay again.

10

Pedro

Mar 17, 2025

·

Stayed 1 night

Nice attendants. Clean room. Good AC. Quiet. All you need for a good night sleep.

4

Eva

Jun 27, 2025

·

Stayed 1 night

There Was A lot going on Outside and Around The Area

4

Patricia

May 28, 2024

·

Stayed 2 nights

Roaches in the room, room smelled badly of cigarettes and there was fresh ash on the comforter. Definitely didn't like the bed. Mattress was super thin and was on top of some type of metal boxed frame. I just didn't feel comfortable since it seems to be a place where people can actually live there.

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Service

Many guests describe friendly, helpful staff and straightforward check-in. Several others report being turned away, unhelpful responses, or strict no-refund policies.

Related guest reviews

8

Melissa

Jul 28, 2025

·

Stayed 2 nights

The motel is an older building that has gone through different owners. The overall stay was extremely comfortable especially for the price. The shower head great water pressure and hot water. The AC kept the room nice and cold, and the beds were comfortable. The front office was extremely nice and helpful. I would definitely keep this motel on my list to stay the next time we are in San Antonio visiting family.

10

Shannon

Mar 22, 2025

·

Stayed 1 night

It's a fair size room but outdated and barely passing for clean, saw a few roaches. Easy check in and the front desk was cordial. Did have to put a 20 dollar deposit.

10

StephRose

Apr 12, 2025

·

Stayed 1 night

Staff was welcoming and informative and made me feel very comfortable. The room is not all high class but most Def better than others. There's also a safe in the room.

8

Jacqueline

Feb 11, 2025

·

Stayed 1 night

It has very clean floors and nice funrished rooms. And the night staff is nithing short of a blessing.

10

Fernando

Jul 7, 2025

·

Stayed 2 nights

Me and my wife had a very nice trip to San Antonio this is our second time at this motel and every time the service is great no hassles easy peasy thank you for the comfortable motel

2

Crystal

Oct 21, 2024

·

Stayed 2 nights

The room didn’t have a phone and the smoke alarm was missing. The sheets were blood stained and beds were uncomfortable and pillows were completely flat and requested more and was told no

2

Jesus

Jul 22, 2024

·

Stayed 1 night

Hotel room was hot all night took till morning about 4 am to cool down room and actually get some sleep. Told hotel Maneger but said it was cold enough and left

10

Pedro

Mar 17, 2025

·

Stayed 1 night

Nice attendants. Clean room. Good AC. Quiet. All you need for a good night sleep.

2

Wesley

Jul 15, 2025

·

Stayed 1 night

I didnt get to stay There was nobody on the window it was still 8pm and i had already paid

2

Carol

Dec 15, 2024

·

Stayed 2 nights

They literally stereotype me and they said I couldn't stay and they're canceling and refunding my room when I paid for it around 3:00 4:00 in the afternoon and then showed up at 10:00 at night but they refuse to service me with their hotel because I booked the room under my son's name and he told the front desk it would be three of them when I had put on there there was going to be too only which there was only two he thought his sister was going to stay with them but she was picked up buy her fiance so it was just my son and me horrible service and rude.

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Location

Mixed impressions of the surroundings: multiple mentions of homeless activity, cars lingering, and a sketchy feel; a few guests appreciated being near family.

Related guest reviews

6

Sonny

Sep 5, 2024

·

Stayed 1 night

People out late sitting in cars A little shady

4

Charles

May 13, 2024

·

Stayed 3 nights

I Didn't Like Anything About The Property. Several Inoperable Vehicles , Throughout the Property....Homeless People Constantly Walking All Around the Property...

10

Velve

Apr 7, 2025

·

Chill quiet place to relax!!

10

marvin

Mar 6, 2023

·

Stayed 3 nights

Always stay there. Good pricing & family nearby.

10

David

Apr 6, 2025

·

Stayed 1 night

Nice place to stay for family visit and location was close to family here. We were happy to get this room since the Final Four Basketball tournament made most hotel prices out of reach.

8

Velve

Apr 7, 2025

·

Stayed 1 night

Quiet chill place

10

Pedro

Mar 17, 2025

·

Stayed 1 night

Nice attendants. Clean room. Good AC. Quiet. All you need for a good night sleep.

4

Eva

Jun 27, 2025

·

Stayed 1 night

There Was A lot going on Outside and Around The Area

4

Patricia

May 28, 2024

·

Stayed 2 nights

Roaches in the room, room smelled badly of cigarettes and there was fresh ash on the comforter. Definitely didn't like the bed. Mattress was super thin and was on top of some type of metal boxed frame. I just didn't feel comfortable since it seems to be a place where people can actually live there.

6

Raul

Jul 29, 2024

·

Stayed 1 night

Lots of homeless

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$41
February	$43
March	$49
April	$46
May	$42
June	$43
July	$48
August	$47
September	$44
October	$46
November	$47
December	$43

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $47	19 $53
20 $54	21 $53	22 $53	23 $54	24 $54	25 $53	26 $53
27 $54	28 $55	29 $55	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $53	3 $53
4 $53	5 $53	6 $53	7 $53	8 $53	9 $53	10 $53
11 $53	12 $53	13 $53	14 $54	15 $53	16 $53	17 $53
18 $55	19 $55	20 $55	21 $55	22 $55	23 $55	24 $55
25 $56	26 $55	27 $56	28 $55	29 $55	30 $56	31 $55

Star Inn Hotel

Prices for Star Inn Hotel

Monthly average prices

About this property

Location

Room options

One King Bed

Room, 1 King Bed, Smoking

Two Queen Bed

Room, 2 Queen Beds, Smoking

Guest reviews of Star Inn Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Star Inn Hotel

Prices for upcoming dates