Name: Extended Stay America Suites - San Antonio - Airport
Address: 1015 Central Parkway South, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $57–$87 per night
Rating: 7.13

What guests think

Reviews of Extended Stay America Suites - San Antonio - Airport show a mixed stay: budget pricing and friendly staff contrasted with repeated reports of roaches, dirty or smoky rooms, maintenance issues, very limited breakfast, and kitchenettes often lacking cookware.

Several guests liked the quiet setting, good value, and proximity to the airport, highways, and everyday dining and shopping. Others cited safety concerns, late night noise, and inconsistent policies or communication about maintenance, keys, towels, and room changes. Expect a no frills stay where price and location compete with cleanliness and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room kitchenettes are common, but multiple reviews say cookware, dishes, and utensils are missing unless requested. A few noted operational disruptions, including a scheduled water shutoff and limited in-room amenities like coffee makers.

Related guest reviews

2

Francisco

Oct 23, 2023

·

Stayed 4 nights

Not at all what expected of an extended stay property. Compare to d many other extended stays properties I have stayed over d years, this one does not earn d qualification of an extended stay facility. Specifically: No ice in room or at d property at all, no coffee maker, no coffee, no coffee cups in room and no coffee at all at d property. No dishes or dinner wear/utensils. Towels limited and of poor quality. No place to hang clothes. Room not as depicted in photos; no sitting area or furniture as shown in photo. $1 charge for using phone even for local calls. No elevator. Overall cleanliness very bad. In summary so horrible, that within five minutes of entering room, I attempted to cancel my stay; but not even with Expedia's assistance, was I permitted to cancel for a full refund. Thus, I ended not staying & departed that same night, but was charged for d night. To add insult to injury, I was instructed that in order to get a refund for D remaining three days of my already paid four day stay I had to return d next day to get authorization from d manager. I recommend this property to be avoided.

6

Dorothy

Sep 1, 2024

·

Stayed 2 nights

I had an ADA room which was excellent. Roll in shower. I have 2 concerns, there were no dishes, silverware or pots and pans in the kitchen. You have to request them from the front desk. I didn't bother to ask if there was a charge. The add stated that the kitchen was fully equipped. My other problem was that I needed to stay an extra night, I talked to 5 different people and got 5 different answers.I paid for the extra night the day before. They proceeded to call me at noon and asked if I was checking out, if so I needed to go to the office to pay an extra charge. I explained that I had paid the day before for an extra night. They told me that they had no reservation for me and couldn't find where I had paid. I would suggest that you keep every record and if you talk to anyone write down name, date, time and their response.

6

Sara

Mar 19, 2024

·

I liked the kitchen in the room because we stayed six nights. I liked that the mattresses have mattress covers on them. And I liked being able to park close to the room. What I didn't like: 1) Management had scheduled to shut off the water on March 12th from 9 am to 5 pm. I checked in on March 11th. I was never notified via phone, or text, or email to let me know about the water shut off plans. The day after my family and I arrived, we had to leave the hotel early and return late because we had no water. 2) We had to use the same towels all week because we were told they had a shortage of towels. 3) The manager refused to give us a discount for all the inconveniences. He simply made a lot of unacceptable excuses not to give a discount.

6

Kathryn Jane

Sep 24, 2023

·

Stayed 3 nights

This hotel was average what I did not like about it is that there was nothing in the kitchenette. Every other extended-stay place I’ve ever been at always had pots pans dishes glasses, cups this one only had two forks.

4

Sara

Mar 18, 2024

·

Stayed 6 nights

The day that we checked in, we were told that the water was going to be shut off the next morning from 9 am to 5 p.m. And we were asked if we still wanted to check in. Since we arrived around 8 p.m., we decided to stay. I was upset because we never received a notification via email or via phone to let us know what was happening. Two days later, we asked for clean towels. We were told we would have to use the same towels the whole week because they had a shortage of towels. No notification of any kind was received about the towels. Again, I was not happy. However, on day 4th of staying there, we were given 3 clean towels for 4 people staying in the room. On day 7th, I talked to the manager and asked him if he could give me a discount for all the inconveniences. He said "No". He gave me a couple of unacceptable excuses as to why he was unable to give me a discount, and proceeded to charge my credit card. I understand that problems happen unexpectedly, but I see no reason why customers are not notified immediately to give them the option to find other hotels in the area. Why do they wait until the customers are there to check in to let them know they are having problem X, and to say "do you still want to check in?"

4

Marco

Oct 27, 2023

·

Stayed 4 nights

Was told they didnt have any clean pots and pans or dishes but that they would take them to the room and never did. Also the room had german roaches in the bathroom and kitchen.

6

Dennis

Apr 14, 2024

·

Stayed 3 nights

Very spartan - not a single decoration, had a kitchenette without a single thing to cook with or eat with. But it was clean, a place to stay, convenient.

6

V Scott

Jun 11, 2023

·

Stayed 1 night

The property is pretty well kept up all in all. What it lacks are some basics, like disposable cups, a coffee maker, and a hair dryer. (the latter was mentioned as an amenity, but I had to get one from the front staff). Although the room is well equipped with microwave, 2 burner hotplate and refrigerator, there were no pots/pans. dishes or bowl. At least provide some basic plastic goodies!

4

Jose

Apr 6, 2025

·

Stayed 1 night

No public restrooms

4

Dawn

Jan 15, 2025

·

Stayed 2 nights

The staff was friendly. Got locked out of my room. Turns out the batteries for the lock were bad. The mattress should have been thrown out long ago! Had to balance right in the middle to not roll off in either direction. It was dirty, or in need of fixing. Specially the tub/shower. No pots, pans, or utensils. Turns out you had to request them in advance? Did not expect that with a kitchen in my room. The A/C window unit was musty. Smelled like i was being pelted with mold spores. I kept sneezing. Only good thing i can say is I didn't have bugs.

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Cleanliness

Cleanliness concerns are frequent, with many reports of roaches, odors, stained linens, and unclean bathrooms and carpets. A minority of guests described their rooms as clean.

Related guest reviews

4

Jarita

Nov 17, 2024

·

Stayed 1 night

The room was absolutely filthy. I spent my first day here scrubbing up probably years of grime it was so bad. The stove looked like no one had ever removed the burners to clean. The furniture had a thick layer of gunk on it. And there was a pair of old socks left in one of the cabinets.

2

ANDRÉS

Oct 19, 2025

·

Stayed 3 nights

Terrible There were cockroaches in my room all the time, even in my bed, everything was dirty, I have videos

6

Esther

Jul 21, 2025

·

Stayed 5 nights

Room could be cleaner

2

London

May 10, 2025

·

Stayed 1 night

These rooms are dirty. There are roaches in the bathroom and by the TV area. I paid for a non-smoking room, but as soon as I walked in the room, there was a foul smell of smoke. However the front desk service was impeccable.

2

Darcy

Jan 30, 2025

·

Stayed 3 nights

The microwave banged all night long. Our service dog was growling at something and it was a wade of hair in the bathroom behind the trash can. Of hair nasty. Then the morning we got up atarted packing up. My husband found a womans driver licence under the bed. So how is this even poasible if your cleaning your rooms I have pictures. I also gave the lady t the front desk the womans license.

2

Shanelle

Dec 1, 2024

·

Stayed 1 night

My allergies were immediately activated when I walked in the room. The room was musty and smelled of mold and mildew. Had to leave early because woke up to roaches crawling on me in the bed. Bedding and towels were dirty and stained.

2

Tammy

Feb 1, 2025

·

Stayed 1 night

First room they had me in was still dirty when entering. Went back to front desk requesting a different room. Second one seemed clean till pulled down the sheets and saw long dark hair all ober. Then, the tub looked filthy!

2

Abel

Aug 17, 2025

·

Stayed 3 nights

There are roaches in the rooms

6

Raul

Jul 21, 2025

·

Stayed 3 nights

Bed bugs I was inchy in bed only

2

ANN MARIE

Aug 19, 2025

·

Stayed 3 nights

Room was disgustingly dirty and gross. Carpet has not been cleaned in forty years, it seems. You can get ill (germs) staying at this place. Unsavory characters walking around the parking in daylight and suspicious activity at night, which made us feel 100% unsafe.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and functional with kitchenettes, but comfort varies due to worn mattresses, loud or faulty A/C or heating, and occasional plumbing or shower issues. Noise from neighbors or the highway is mentioned by some.

Related guest reviews

6

Terry

Jan 25, 2025

·

Stayed 1 night

Very good location. Staff seemed ok. It was also clean and neat with a kitchen. Problem was the heater did not work!!!! Had to leave the stove on to get the room. Not sure about ac.

6

Scotty

Sep 1, 2025

·

Stayed 2 nights

The shower was bad

6

Song

Aug 10, 2025

·

Stayed 2 nights

Outlets were an issue. A/C unit issues. Overall it was okay

6

shannon

Sep 18, 2024

·

Stayed 1 night

Bed was comfortable clean , the only complaint I have is that the hotel website said full breakfast and it wasn’t

8

HORACIO

Jul 31, 2025

·

Stayed 1 night

Nice room, needs some upgrades. It had a loud A/C.

6

Dennis

Apr 14, 2024

·

Stayed 3 nights

Very spartan - not a single decoration, had a kitchenette without a single thing to cook with or eat with. But it was clean, a place to stay, convenient.

6

Juan

Mar 14, 2023

·

Stayed 1 night

A/C was loud.

6

susan

Jun 10, 2024

·

Stayed 3 nights

Room stank of cigarette smoke. Shower set up is hazardous'

6

Kristen

Mar 8, 2025

·

Stayed 1 night

I didn't feel safe with the argument next door

4

Gloria

Jun 9, 2023

·

Stayed 1 night

Ran out of hot water shortly after check-in and no hot water in the morning. Bed uncomfortable and terrible cigarette smell. It was reasonably priced. But location was noisy with traffic, stayed at places close to a highway but evidently the structure did not keep any noise out.

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Service

Staff friendliness and hospitality are often praised, yet responsiveness and consistency vary, with reports of key card problems, policy or billing confusion, and limited availability of towels or room changes.

Related guest reviews

2

Francisco

Oct 23, 2023

·

Stayed 4 nights

Not at all what expected of an extended stay property. Compare to d many other extended stays properties I have stayed over d years, this one does not earn d qualification of an extended stay facility. Specifically: No ice in room or at d property at all, no coffee maker, no coffee, no coffee cups in room and no coffee at all at d property. No dishes or dinner wear/utensils. Towels limited and of poor quality. No place to hang clothes. Room not as depicted in photos; no sitting area or furniture as shown in photo. $1 charge for using phone even for local calls. No elevator. Overall cleanliness very bad. In summary so horrible, that within five minutes of entering room, I attempted to cancel my stay; but not even with Expedia's assistance, was I permitted to cancel for a full refund. Thus, I ended not staying & departed that same night, but was charged for d night. To add insult to injury, I was instructed that in order to get a refund for D remaining three days of my already paid four day stay I had to return d next day to get authorization from d manager. I recommend this property to be avoided.

6

Dorothy

Sep 1, 2024

·

Stayed 2 nights

I had an ADA room which was excellent. Roll in shower. I have 2 concerns, there were no dishes, silverware or pots and pans in the kitchen. You have to request them from the front desk. I didn't bother to ask if there was a charge. The add stated that the kitchen was fully equipped. My other problem was that I needed to stay an extra night, I talked to 5 different people and got 5 different answers.I paid for the extra night the day before. They proceeded to call me at noon and asked if I was checking out, if so I needed to go to the office to pay an extra charge. I explained that I had paid the day before for an extra night. They told me that they had no reservation for me and couldn't find where I had paid. I would suggest that you keep every record and if you talk to anyone write down name, date, time and their response.

10

Frank

Jul 17, 2025

·

Stayed 1 night

I had a late check-in, but they were very hospitable at the front desk.

8

Gabriel

May 3, 2025

·

Stayed 1 night

Nice staff. Clean rooms. Good price. Would def go back espcially compared to the other affortable options.

2

Lance

Apr 9, 2025

·

Stayed 4 nights

Service was very low I won’t stay there again. Not able to get towels or sheets bugs kept appearing I swept up lots of bugs my 1st night there. I had to walk to the lobby to borrow the broom and dustpan. No one seemed to care that I was sweeping up the bugs in my room they were more concern about me bringing the broom and dust pan back

10

Brian

Jul 29, 2025

·

Stayed 2 nights

The staff there is always lovely and accomidating.

4

Luke

Mar 16, 2023

·

Stayed 3 nights

There were roaches. We packed up and left and did not stay the night. We notified the front desk and got a refund for our stay, since we did not stay here. To their credit, the staff treated us well and were helpful. By the next morning, everything had been refunded back on our card.

8

Gabriel

May 10, 2025

·

Stayed 1 night

Great friendly staff.

4

Mitchell

Jul 19, 2025

·

Stayed 1 night

Wasn't told about a pet deposit but after there maintenance man walked into the room without knocking thankfully my dog alerted me I was undressing. Than im informed the gm went down after i left and just let herself in. I was informed the pet deposit is 29.50 but on there site it says 25.00 thats misleading why is there taxs on a deposit.

10

Gabriel

Sep 14, 2025

·

Stayed 1 night

Friendly staff, clean rooms, and good pricing with no nickel and diming like many other places. American run and pet friendly.

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Location

Convenient for the airport and major roads, with shops and casual dining nearby and some guests finding it quiet. Others noted highway noise and occasional safety concerns around the property.

Related guest reviews

6

Terry

Jan 25, 2025

·

Stayed 1 night

Very good location. Staff seemed ok. It was also clean and neat with a kitchen. Problem was the heater did not work!!!! Had to leave the stove on to get the room. Not sure about ac.

8

Candice

Dec 14, 2024

·

Stayed 1 night

Good value. Safe and convenient location.

6

Dennis

Apr 14, 2024

·

Stayed 3 nights

Very spartan - not a single decoration, had a kitchenette without a single thing to cook with or eat with. But it was clean, a place to stay, convenient.

10

Heather

Aug 1, 2024

·

Stayed 1 night

If you love to ahop and get o to the Airport quickly. This is the hotel for you.

2

Jennifer

Oct 13, 2024

·

Stayed 1 night

There were dogs fighting in front of our hotel room at 1am-3am called front desk woman said she would check in it. But it continued on and off all night. Horrible

6

Derek

May 16, 2023

·

Roaches in the ac unit and in room. Lots of "residents" vs guests @ property. Spent half the first night listening to a LOUD domestic violence episode in adjacent room. This property has really gone downhill over the years.

6

Kristen

Mar 8, 2025

·

Stayed 1 night

I didn't feel safe with the argument next door

2

ANN MARIE

Aug 19, 2025

·

Stayed 3 nights

Room was disgustingly dirty and gross. Carpet has not been cleaned in forty years, it seems. You can get ill (germs) staying at this place. Unsavory characters walking around the parking in daylight and suspicious activity at night, which made us feel 100% unsafe.

4

Gloria

Jun 9, 2023

·

Stayed 1 night

Ran out of hot water shortly after check-in and no hot water in the morning. Bed uncomfortable and terrible cigarette smell. It was reasonably priced. But location was noisy with traffic, stayed at places close to a highway but evidently the structure did not keep any noise out.

10

Heather

Aug 1, 2024

·

Stayed 1 night

The location being so close to the 281 access road, Home Depot, Target, all sorts of shopping and dining. Olive Garden, Taco Cabana, Sonic, Bill Millers, Bowelero, Hooters Goodwill, Verizon Wireless, Wing Daddies, and so much more. You can walk to al of this. It is a great place to cal home.

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Dining

Breakfast is very limited or not provided, commonly described as coffee and a pastry or oatmeal. Several guests expected more.

Related guest reviews

2

Francisco

Oct 23, 2023

·

Stayed 4 nights

Not at all what expected of an extended stay property. Compare to d many other extended stays properties I have stayed over d years, this one does not earn d qualification of an extended stay facility. Specifically: No ice in room or at d property at all, no coffee maker, no coffee, no coffee cups in room and no coffee at all at d property. No dishes or dinner wear/utensils. Towels limited and of poor quality. No place to hang clothes. Room not as depicted in photos; no sitting area or furniture as shown in photo. $1 charge for using phone even for local calls. No elevator. Overall cleanliness very bad. In summary so horrible, that within five minutes of entering room, I attempted to cancel my stay; but not even with Expedia's assistance, was I permitted to cancel for a full refund. Thus, I ended not staying & departed that same night, but was charged for d night. To add insult to injury, I was instructed that in order to get a refund for D remaining three days of my already paid four day stay I had to return d next day to get authorization from d manager. I recommend this property to be avoided.

6

Raj

Apr 21, 2025

·

Stayed 1 night

You get what you pay for!!!!!!!!!!!! The room was not up to date, the carpet was filty. Imoinging on everything. Breakfast was a small muffin with coffee!!!!!!!!!!!!!

6

Roberto

Aug 2, 2025

·

Stayed 4 nights

There was no breakfast.

6

shannon

Sep 18, 2024

·

Stayed 1 night

Bed was comfortable clean , the only complaint I have is that the hotel website said full breakfast and it wasn’t

4

Nayheli

Aug 9, 2024

·

Stayed 1 night

They don’t have breakfast

8

Grant

Mar 10, 2024

·

Stayed 2 nights

On entering my room, I smelled cigarette smoke.They advertise non smoking but that is not true. Drag racing at night going by the motel. Roaches in the bathroom roaming around. Breakfast meal is not a sit down affair but a bag of pastry a cup of coffee.

6

V Scott

Jun 11, 2023

·

Stayed 1 night

The property is pretty well kept up all in all. What it lacks are some basics, like disposable cups, a coffee maker, and a hair dryer. (the latter was mentioned as an amenity, but I had to get one from the front staff). Although the room is well equipped with microwave, 2 burner hotplate and refrigerator, there were no pots/pans. dishes or bowl. At least provide some basic plastic goodies!

2

Juana E

Jul 8, 2024

·

Stayed 1 night

The air conditioner was dripping water on the carpet next to the bed our close got wet you can't walk barefoot cz the carpet is wet in different spots and it smells horrible the pillows are so old I don't recommend this hotel for the same price you can stay in the hotels around and the complementary breakfast is just oatmeal and muffins Wich they were very old

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AI-generated summary based on recent guest reviews

Month	Average price
January	$64
February	$65
March	$69
April	$69
May	$70
June	$67
July	$69
August	$77
September	$57
October	$62
November	$60
December	$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $64	16 $63	17 $62	18 $64	19 $64
20 $58	21 $57	22 $57	23 $58	24 $58	25 $67	26 $67
27 $59	28 $61	29 $60	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $61	2 $68	3 $68
4 $64	5 $70	6 $71	7 $71	8 $70	9 $81	10 $79
11 $80	12 $78	13 $78	14 $80	15 $80	16 $79	17 $86
18 $78	19 $80	20 $78	21 $78	22 $80	23 $84	24 $87
25 $78	26 $80	27 $79	28 $79	29 $77	30 $81	31 $84

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed

Studio, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - San Antonio - Airport

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