Name: Knights Inn San Antonio near Frost Bank Center
Address: 4039 East Houston Street, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $39–$77 per night
Rating: 6.73

What guests think

Reviews of Knights Inn San Antonio near Frost Bank Center are mixed, citing recurring roaches, smoke odors, and worn rooms, while others note friendly staff, low prices, and a convenient location close to the arena and highway.

Several reviews describe the surrounding area and on-site environment as sketchy, with loitering and late-night activity impacting perceived safety. Service is inconsistent, with reports of friendly staff contrasted by complaints about rude treatment, surprise cash deposits, refund disputes, and slow check-ins. Rooms are dated, with recurring maintenance issues such as weak or noisy AC, broken fixtures and locks, and slow Wi-Fi; freeway noise is also mentioned. Overall, expect a very budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. The outdoor pool is noted as clean or enjoyable by some, but others found it closed or needing attention; a few guests also mention poorly kept grounds and parking areas.

Related guest reviews

2

Lori

Jul 24, 2023

·

Stayed 2 nights

The hotel room was full of roaches. It was disgusting. The bed was broken so sleep wasnt good. When checking in I asked for towels so my kids and I could go swimming and they gave me extra towels however when we got to the room and headed to the pool it was locked. I called the front desk and asked about it and they said it was just locked and they would see about unlocking it. It never got unlocked and I am not sure why I was given towels to swim if they new it wasnt open. It did not open the entire stay.

10

Robert

Oct 25, 2024

·

Stayed 7 nights

Pool is aweaome accommodation

10

Christopher

Aug 17, 2025

·

Stayed 4 nights

Nice pool

4

Robert

May 12, 2025

·

Stayed 2 nights

Very run down. People hanging out around stairwells. Very noisy . Trash containers in back a mess. Dog poop from other dogs all over lawn and not picked up. Homeless hanging out everywhere. People smoking in front of room even though rooms are non smoking.

6

Esther

Jul 29, 2025

·

Stayed 7 nights

Transportation access to the city bus is perfect, wifi is kinda slow, no roaches or anything and the pool was clean so a pretty good budget friendly place if you need somewhere to stay in a pinch

2

maria

Sep 3, 2023

·

Stayed 1 night

I did not get to room. People hanging around my car. I was told I could not get a refund. I did not feel safe. Could not stay and kids scared.

4

Mental

Jun 28, 2024

·

Stayed 3 nights

This place was mildly infested with roaches. Not the worst place i have stayed but in the bottom three. The bedding had cigarette burns. The paint was pealing in areas. It was quiet and cheap. The pool area looked nice. The staff was kind and accomodating. We did end up buying a pack of roach motels at the local HEB and it lessened the roach population to where we didnt see them on the last day.

4

Andrea

Mar 22, 2025

·

Stayed 7 nights

The staff was very pleasant. When we got there, we were told there would be a $40 deposit for each room. Not a nice surprise. In the rooms, the blankets, sheets, top of the fridge, and chair were dirty. The pool could have used a cleaning as well so we didn't use it, but others did. We won't be staying there again. It's also right next to the highway so it's nosy.

2

Lukas

Jul 12, 2025

·

Stayed 1 night

Horrible room ended up having to get three different rooms was still absolutely terrible. You feel like your vehicle is going to be broken into in the parking lot. There was obviously drug activity in the parking lot. We ended up having to go buy bedding because the bedding on the bed was so disgusting. I also had to buy my own towels and washcloths because the ones there were nasty. The curtains also had holes in them.

8

Karen

Mar 3, 2025

·

Stayed 1 night

Good price A bit noisy by freeway. Nice pool area

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Cleanliness

Many reviews report poor cleanliness, including roach infestations, lingering smoke odors in non-smoking rooms, stained linens, and occasional mold. A few guests noted clean rooms, but the overall pattern is negative.

Related guest reviews

2

Raymond

Jul 18, 2023

·

Stayed 2 nights

The room smelled bad it has roaches all over the room including the restroom there was blood on the chairs in the room and the beds have bed bugs

2

Alisha

Nov 9, 2025

·

Stayed 1 night

Customer service was great. Room was less than clean. Door did not lock when shut, anyone could get in from the outside without a key. I wouldn’t have even know that if I didn’t check! AC didn’t work, unit turned on but the AC never started cooling. When I went to the front desk to let them know, we saw 4 cop cars at the Inn which made me feel even less safe. Front desk immediately called maintenance to resolve the issues mentioned but I decided against staying here. I was also unable to receive a refund because I selected “non-refundable” when booking.

2

Syed

Oct 26, 2025

·

Stayed 1 night

I booked this hotel for $116 per night, expecting at least a clean and decent stay for the price—but what I experienced was completely unacceptable. The room had a terrible odor, the furniture was extremely old, broken, and dirty, and the entire property felt unsafe. The hotel is located in a very shady area surrounded by prostitution and drug activity. I was traveling with my daughter, and she was so frightened by the surroundings and the room condition that we decided not to stay at all. This property is being marketed like a mid-tier hotel, but in reality, it’s more like a run-down motel in a dangerous neighborhood. Hotels.com seriously needs to review this property’s listing and rating. It is misleading and unsafe for families or anyone expecting basic cleanliness, comfort, or security. I strongly recommend avoiding this place entirely.

2

Alyssa

Dec 21, 2024

·

Stayed 1 night

It was horrible. Would not recommend .there was mold in the bathroom . Dirt in the sheets . Floor was not clean . What seemed like a blood stain on the sheet . Disgusting environment.

2

Eli

Mar 21, 2023

·

Stayed 2 nights

It was dirty, smelled like smoke, and had roaches everywhere. Never again

2

Zaynab

Aug 31, 2025

·

Stayed 1 night

Below average. Non smoking rooms smell like old cigarettes

2

FREDDIE

Mar 17, 2025

·

Stayed 1 night

Dirty!!!! Nasty

2

Railyn

Oct 30, 2025

·

Stayed 2 nights

Dirty bed !!! Barely wanted to give me my deposit back !!

2

Tareq

Jul 6, 2025

·

Stayed 1 night

I needed to stay one night and the whole area is least to say sketchy and unsafe. The rooms are moldy and stinky. My bedding were not clean and there were no blankets. I was waiting for the day light to get out of there!

2

Roberto

Mar 15, 2025

·

Stayed 2 nights

This place was very dirty. Pubic hair and blood stains on the sheets. Staff was very friendly, but rooms were horrible.

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Rooms

Rooms are dated and worn, with recurring maintenance problems (AC, locks, outlets, fixtures), slow Wi-Fi, and some highway noise. A few guests mentioned comfortable beds.

Related guest reviews

8

Craig

Jun 10, 2025

·

Stayed 1 night

Room was nice and so was shower...just be careful because tub was slippery.

6

Abigail

Sep 8, 2024

·

Stayed 1 night

Usually I get a clean, decent room when I stay here but I got a terrible one this time. The worst part was the roaches crawling everywhere. But also, the outlet behind the bed has one working input with the other busted out. So I had to choose between one of the 2 bedside lights, or charge my phone. There was an ironing board but the clothes iron was missing. Went to use the blow dryer and the plug on it was unusable. minor but very annoying issue , the door was sticking terribly and had to fight with it every time I opened or closed it. Room 154.

4

Deivis

Aug 31, 2025

·

Stayed 3 nights

My room smelled really bad, the air conditioning. It smelled really bad, the air conditioning was very noisy. Everything was very old.

2

Jonathan

Apr 7, 2024

·

Stayed 1 night

Has roaches and electrical outlets don't work

4

Crystal

Nov 25, 2023

·

Stayed 1 night

The area was not good. The safety latch on the door was broken. There was a gap between the door and frame and you could see daylight.

6

Esther

Jul 29, 2025

·

Stayed 7 nights

Transportation access to the city bus is perfect, wifi is kinda slow, no roaches or anything and the pool was clean so a pretty good budget friendly place if you need somewhere to stay in a pinch

6

Kibwe

Jul 8, 2023

·

Stayed 2 nights

The room was pretty clean but the refrigerator did not work so if you bought food there was no place to put it if you didn't need it all in one sitting.

2

Ronald

Dec 29, 2023

·

Stayed 1 night

Total flophouse. desk clerk treated me like a criminal. room smelled like old cigarettes. door was loose, secondary lock broken. I woke up at 2, people upstairs had door wide open, lights on, walking around. 34 degrees outside. weird. I checked out and hit the road.

6

Jessica M

Feb 21, 2025

·

Stayed 1 night

Old furniture

8

Karen

Mar 3, 2025

·

Stayed 1 night

Good price A bit noisy by freeway. Nice pool area

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Service

Service is inconsistent: several guests praise friendly, accommodating staff and quick assistance, while others cite rude interactions, surprise cash deposits, refund disputes, and delays at check-in or deposit return.

Related guest reviews

6

Azucena

Aug 26, 2024

·

Stayed 1 night

Takes forever for my deposit to be returned

2

Sabit

Jun 4, 2025

·

Stayed 1 night

I had an extremely unpleasant experience at Knights Inn during my booking on 24th May 2025. Upon check-in, the room was messy, unhygienic, and had a strong foul odor. The bedsheets were used and the overall condition was unacceptable. I immediately took pictures and reported the issue to the receptionist, who acknowledged the problem and cancelled the booking on the spot, promising a refund. However, I was shocked to later receive a response from hotel management denying both the condition of the room and their promise of a refund. They even falsely accused me of inappropriate behavior, which is completely untrue. Their refusal to take accountability and their unprofessional attitude speak volumes. Photos were taken as proof and shared, yet they continue to deny responsibility. This kind of dishonesty and lack of customer care is unacceptable. I booked via Expedia under the impression that the property met basic hospitality standards—it did not. I strongly urge travelers to reconsider booking here. There are many better options out there that value cleanliness, integrity, and customer respect.

10

Jahaira

May 26, 2024

·

Stayed 1 night

Excellent customer service! Rooms are really good and Rocky is very helpful in the front desk.

10

tiffany

Oct 12, 2025

·

Stayed 1 night

Staff was super friendly got us in a room fast as we were coming from a hotel down the road we had issues with and had tired kids.

10

Angelita

Nov 5, 2025

·

Stayed 1 night

Room clean n front person polite

6

Torre

Nov 27, 2024

·

Stayed 1 night

It was good but the bathroom didn’t lock and they forgot to say we needed 20$ for a deposit after what we paid for the room so if they could state that in the description that would be great

10

Eugene

Apr 19, 2025

·

Stayed 1 night

I checked in. The staff is courteous and straight-forward to visitors. I have been there many times and always got friendly, dutiful service. The good service that was shown never waivered. I most definitely will continue to stay at the Knights Inn Motel and highly recommend the facility to all my friends & family for their stay in San Antonio.

4

Andrea

Mar 22, 2025

·

Stayed 7 nights

The staff was very pleasant. When we got there, we were told there would be a $40 deposit for each room. Not a nice surprise. In the rooms, the blankets, sheets, top of the fridge, and chair were dirty. The pool could have used a cleaning as well so we didn't use it, but others did. We won't be staying there again. It's also right next to the highway so it's nosy.

10

Jonathan

May 19, 2024

·

Stayed 1 night

Highly recommend staying here the room was a great value and Rocky at the front desk was extremely helpful, clean room and clean linen right next to a bus stop for transportation, great location and accommodation.

2

Kirk

Nov 6, 2024

·

Stayed 1 night

They gave me a big hassle when the wrong dates were on the reservation. I fixed that on hotels.cm and directly went back in to checkin then they wanted a cash deposit so o had to leave again go to an ATM. When I checked out I received my deposit back and was in the parking lot texting my husband. When a guest honked and o rolled down my window they told me that the property was going to call the police on me for texting in their parking lot. Totally uncalled for. So I left and Will never go back to this property again

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Location

Convenient for events at Frost Bank Center and near the highway and a bus stop. Many reviews describe the area and on-site environment as sketchy, with loitering and late-night activity affecting perceived safety.

Related guest reviews

4

Ricardo

Apr 7, 2025

·

Stayed 2 nights

It’s in a okay area near the frost bank arena and near the highway. The room we got had

2

Syed

Oct 26, 2025

·

Stayed 1 night

I booked this hotel for $116 per night, expecting at least a clean and decent stay for the price—but what I experienced was completely unacceptable. The room had a terrible odor, the furniture was extremely old, broken, and dirty, and the entire property felt unsafe. The hotel is located in a very shady area surrounded by prostitution and drug activity. I was traveling with my daughter, and she was so frightened by the surroundings and the room condition that we decided not to stay at all. This property is being marketed like a mid-tier hotel, but in reality, it’s more like a run-down motel in a dangerous neighborhood. Hotels.com seriously needs to review this property’s listing and rating. It is misleading and unsafe for families or anyone expecting basic cleanliness, comfort, or security. I strongly recommend avoiding this place entirely.

4

Robert

May 12, 2025

·

Stayed 2 nights

Very run down. People hanging out around stairwells. Very noisy . Trash containers in back a mess. Dog poop from other dogs all over lawn and not picked up. Homeless hanging out everywhere. People smoking in front of room even though rooms are non smoking.

6

Esther

Jul 29, 2025

·

Stayed 7 nights

Transportation access to the city bus is perfect, wifi is kinda slow, no roaches or anything and the pool was clean so a pretty good budget friendly place if you need somewhere to stay in a pinch

10

venicia T

Nov 2, 2024

·

Stayed 1 night

Easy walk to the Frost center and convience stores around . Little outdated . It did the job for a 1 night stay. Staff friendly

2

maria

Sep 3, 2023

·

Stayed 1 night

I did not get to room. People hanging around my car. I was told I could not get a refund. I did not feel safe. Could not stay and kids scared.

2

Carlos

Jul 27, 2023

·

Stayed 1 night

Strange people around, it looks dangerous and they serve you through a window facing the street and you have to pay a deposit in cash for a small hole in the glass, there is a car that sells Mexican food with loud music until late at night, it is uncomfortable and looks unsafe. You have to roll your bags yourself on the street and on some platforms, the receptionist's orientation is not good and it is difficult to find the room, especially those on the second floor, the staff do not leave the building as if they were afraid, so imagine your fear too and on the street. I do not recommend to anybody. The room looks old, no breakfast. Knights inn San Antonio Texas.

10

Esmeralda

Sep 2, 2025

·

Stayed 1 night

Over all not too pricy and was convenient off the fwy, customer service in all aspects was great.

2

Lukas

Jul 12, 2025

·

Stayed 1 night

Horrible room ended up having to get three different rooms was still absolutely terrible. You feel like your vehicle is going to be broken into in the parking lot. There was obviously drug activity in the parking lot. We ended up having to go buy bedding because the bedding on the bed was so disgusting. I also had to buy my own towels and washcloths because the ones there were nasty. The curtains also had holes in them.

6

jim

Apr 11, 2024

·

Stayed 1 night

Very handy location to see a Spurs game, it would nice if the Spurs would win more.

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Dining

Not enough information in reviews.

Related guest reviews

6

Teodoro

Jul 26, 2025

·

Stayed 1 night

A forty dollar room it was. I can say the sheets were clean and the coffee in the room was not bad. The gentleman at the desk upon check in was rude at the least. The lady in the office at check out was amazing. Cleaning lady was nice too.

8

Daniela

Apr 27, 2025

·

Stayed 1 night

It was nice and quiet close by stores..

10

Jessica

Apr 2, 2025

·

Stayed 2 nights

Food

10

venicia T

Nov 2, 2024

·

Stayed 1 night

Easy walk to the Frost center and convience stores around . Little outdated . It did the job for a 1 night stay. Staff friendly

2

Carlos

Jul 27, 2023

·

Stayed 1 night

Strange people around, it looks dangerous and they serve you through a window facing the street and you have to pay a deposit in cash for a small hole in the glass, there is a car that sells Mexican food with loud music until late at night, it is uncomfortable and looks unsafe. You have to roll your bags yourself on the street and on some platforms, the receptionist's orientation is not good and it is difficult to find the room, especially those on the second floor, the staff do not leave the building as if they were afraid, so imagine your fear too and on the street. I do not recommend to anybody. The room looks old, no breakfast. Knights inn San Antonio Texas.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$40
February	$47
March	$47
April	$51
May	$40
June	$40
July	$46
August	$51
September	$49
October	$53
November	$48
December	$39

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $39	15 $57	16 $57	17 $57	18 $66	19 $66
20 $57	21 $56	22 $57	23 $57	24 $57	25 $77	26 $66
27 $56	28 $57	29 $57	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
				1 $57	2 $66	3 $66
4 $57	5 $57	6 $57	7 $57	8 $57	9 $66	10 $66
11 $57	12 $57	13 $57	14 $57	15 $57	16 $66	17 $66
18 $57	19 $57	20 $57	21 $57	22 $57	23 $66	24 $66
25 $57	26 $57	27 $57	28 $57	29 $57	30 $66	31 $66

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Smoking

Room, 2 Double Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed

Room, 2 Double Beds, Smoking

Suite, 1 King Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Knights Inn San Antonio near Frost Bank Center

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Prices for upcoming dates