Is parking available at the hotel?

Yes, parking is available at the property. Valet parking is offered at a fee of USD 86.60 per day, which includes in/out privileges. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately ranging from USD 10 to 40 per person.

Does the hotel allow pets?

Yes, the property allows pets with a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in San Antonio, just steps from the San Antonio River and within a 5-minute walk of the River Walk. It is 0.3 miles from the Henry B. González Convention Center and 0.6 miles from the Alamo.

Does the hotel have a swimming pool?

Yes, the property features an outdoor heated pool. The operational hours and seasonal availability are not specified.

The Westin Riverwalk, San Antonio Hotel

Average nightly price at The Westin Riverwalk, San Antonio by month, last 12 months (USD)
Month	Average price
January	$236
February	$274
March	$261
April	$246
May	$220
June	$245
July	$210
August	$188
September	$260
October	$297
November	$224
December	$212

What guests think

At The Westin Riverwalk, San Antonio, travelers consistently praise the walkable River Walk location and generally friendly staff, while noting trade-offs like dated areas, occasional maintenance problems, and pricey valet parking.

Rooms are often spacious and comfortable with river views, but several report elevator or street noise, plumbing sounds, and humidity or AC troubles. Cleanliness is uneven: many found rooms and public areas tidy, yet others mentioned musty odors, bathroom issues, or missed housekeeping. On-site dining and amenities draw mixed feedback, with slow or limited restaurant service at times, occasional pool concerns, and coffee not complimentary. Overall, expect a convenient riverside base with strong location benefits and variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is small with occasional closures, cleanliness or heating complaints, and the elevators can be noisy or slow. Valet parking is expensive with periodic delays; the lobby bar has been closed or limited at times.

Related guest reviews

10

Edali

Aug 7, 2025

·

Stayed 2 nights

I wish the pool would have been cleaner looking. We didnt get in. It looked milky.

4

Christopher

Feb 16, 2025

·

Stayed 1 night

I’m giving them a poor review because the pool was not heated as advertised, elevators banged and were loud so we had to move rooms, ice machine and vending machine did not work on our floor. For what we paid did no feel it was a great experience.

6

Mark

Oct 6, 2024

·

Stayed 1 night

The bar was not operational and we were not notified prior to arriving. I had business meetings and we typically retire to a nice hotel bar afterwards. We did not have that opportunity which was annoying...

8

Ross W.N.

Feb 26, 2024

·

Stayed 5 nights

Really nice looking hotel in an excellent location right on the Riverwalk. Pool was small, gym was poor. We had to ask the front desk just to get our room made up after two days. Our room also backed on to the elevators which sounded like old pipes in January.

6

Angelica

Jul 9, 2025

·

Stayed 4 nights

The property both inside and outside is quite nice. However, I noticed that the hallways leading to our room could benefit from more regular cleaning. Parking charge is expensive. $60.00 plus tax $4.95. You need to factor in these numbers.

10

Luis

Oct 6, 2024

·

Stayed 4 nights

The location was perfect. Walk right out to the riverwalk. Pool should stay open a little longer though and bar was under construction. But very clean.

10

Barbara

Jan 14, 2025

·

Stayed 3 nights

There is no parking without paying for Valet services or paying for parking in a structure that you have to walk to.

10

Juan

May 14, 2025

·

Stayed 2 nights

Parking for the night is to expensive $60

10

JoAnn

May 14, 2025

·

Stayed 2 nights

The property was clean. Great customer service. The elevator was a little scary as it would slam when it closed. The staff was great. Very clean and loved the free late check. The bed was so comfortable. Definitely would stay again.

10

sandra

Jul 8, 2025

·

Stayed 2 nights

hallways dirty, had to get uber since only 1 valet person received tickets, long line if you need car around check in or check out times

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Cleanliness

Many guests found rooms and common areas clean, but feedback is inconsistent, with reports of musty or sewage odors, mold or bathroom grime, dirty hallways, and missed housekeeping.

Related guest reviews

8

James

Dec 27, 2023

·

Stayed 3 nights

Overall a good stay. Our room was minimally stocked with coffee/condiments and lotion, but the were restocked upon our request. The carpets in the corridors for the rooms need updating, or a good cleaning.

10

Angela

Oct 31, 2025

·

Stayed 1 night

Clean room, nice hotel, great service

6

Nicthe

Aug 3, 2025

·

Stayed 4 nights

The hotel has old and worn furniture, and chairs in the pool have holes in them. Our room have super bad smell to drainage and moist. All the water from the shower was always leaking onto the bathroom floor. They miss one day of our stay for room cleaning.

10

Kareen

Feb 19, 2025

·

Stayed 1 night

Loved the location and access to shopping and dining. My only complaint is the bathroom needs a cleaning. Dirty tile and lots of hair and dust on the floor.

10

Chenell

Nov 15, 2025

·

Stayed 1 night

First time staying here for a mini staycation. Very welcoming and courteous reception staff. The room was clean and the balcony view was amazing. Will be returning in the foreseeable future.

10

ALEJANDRO

Jul 21, 2025

·

Stayed 2 nights

Very clean

6

Kylie

Jul 21, 2025

·

Stayed 1 night

Found long hairs on bathroom floor. Stuck to bare feet. Bongos played all night. Not their fault but didn’t end til 3 am.

10

Mark

Jun 13, 2025

·

Stayed 3 nights

Hotel was well maintained and very clean.

4

cristie

May 14, 2025

·

Stayed 3 nights

Room was dilapidated. Shower backed up contiually. Called maintenance 4 times before the clog was cleared. Shower had mold in it. Faucets in the bathroom dispensed scalding hot water. Thr junk fees added up yo more than the room itself per night! Unreal!

6

Richard

Dec 21, 2024

·

Stayed 2 nights

We found dirty underwear in a drawer. I bagged them and delivered to the front desk. The receptionist accepted them with indifference.

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Rooms

Rooms are often spacious and comfortable with balconies and river views, yet several note dated decor, noise from elevators, plumbing or the street, and humidity or AC problems.

Related guest reviews

6

Mark

Mar 9, 2024

·

Stayed 2 nights

Original room near elevator - very loud appears like an elevator has a problem. Requested to be moved; next room was better but the elevator could still be heard. Westin should really get this checked out. We would not stay there again unless I read that they addressed the issue. The hotel is in a great location and the room was large and comfortable.

8

Melissa

May 31, 2025

·

Stayed 4 nights

Multiple ice machines didn’t work on different floors, when we asked about it they told me to just keep trying different floors. Shower is a rain shower with a wand, when using the wand the cover blew off and it was like a pressure washer and the cap never stayed on the wand again. Our room looked over the pool and it was too close and the string lights at night were too bright all night. The bed and pillows were very comfy and the room was spacious.

10

Krystal

Aug 18, 2025

·

Stayed 2 nights

We come back to The Westin every year and every year is just as amazing. Friendly staff, beautiful rooms and the cleanliness is outstanding. Highly recommend!

6

Bryan

Nov 17, 2025

·

Stayed 3 nights

Loud noises from plumbing kept us up at night. Can't say I would return here for the room cost and what they hit you for valet parking.

8

Jonathan

May 26, 2025

·

Stayed 2 nights

Everything was great only issue i had was the building and room was hot. It seemed that the air conditioner need to be serviced.

10

John

Jul 2, 2024

·

Stayed 2 nights

I was in San Antonio with a dear friend for the weekend. This hotel is beautiful. Our room was very clean and comfortable. The shower had a rainfall showerhead. Linens were clean and plenty of towels. We were on the sixth floor with a balcony overlooking the river. Was very soothing to watch the boats pass by. I would highly recommend staying here. Although at checkin they had me in a king sized bed room where I requested 2 doubles. Make sure your reservation is correct before you take your room key. Ask questions until you are satisfied with your room selection.

10

Heidi

Jan 5, 2025

·

Stayed 3 nights

Our room was not ready at check in time, so they comped us an extra room for three nights and we got two for the price of one. This allowed our two older children to stay in a room that adjoined ours and was ideal!

10

Vicki

Aug 1, 2025

·

Stayed 2 nights

Air conditioning was very good, kept us nice and comfortable. Quiet rooms.

8

Gina

Jul 6, 2025

·

Stayed 3 nights

Nice location on the riverwalk and convenient to the Alamo, 4th of July festivities, entertainment and restaurants galore. Sprinkled a lot but we were able to get around town. Room with river view and bed comfortable. Sheets were stiff, blanket was kind of stretchy thick material that was hot and didn’t stay on the bed and comforter too heavy for summer. One pillow not really a pillow. It was pretty quiet during the day but the first two nights someone very close-by played loud video games all night until MN, then until 4 am the second night. It was hard to sleep with the loud and repetitive noise all night long. Very annoying and rude. Last night someone came in next door around 4 am talking and tv turned on, so overall didn’t sleep well for the 3 nights. We just got up and checked out. All the 4 credit card charges that we questioned are still not off our credit card. The 3 valet parking charges are not there yet. We hope Marriott is able to fix this or I’ll be calling someone. We received at least 5 identical emails today regarding the valet charges. I don’t know why we need 5 emails. This should have been simple. We paid for the hotel bill completely before arriving except the parking.

10

Mike

Nov 17, 2025

·

Stayed 2 nights

Spacious room, excellent location, nice amenities including coffee bar and restaurant

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Service

Staff are frequently praised as friendly, helpful, and responsive, but service varies, with occasional rude interactions, delayed check-ins, and housekeeping that is missed or late.

Related guest reviews

2

Merlinda

Dec 23, 2024

·

Stayed 1 night

The wait for the room. We checked in about 3:30 they had to change us rooms because we waited over 2 hrs for the room.. we didn’t get to the new room till about 6 and had to rush to our dinner reservations.

10

andrew

Nov 2, 2025

·

Stayed 2 nights

Great people......from staff to Concierge! Great location--right on Riverwalk.

10

Regina

Oct 7, 2025

·

Stayed 1 night

The staff were incredibly nice and accommodating.

4

linda

Feb 20, 2025

·

Stayed 4 nights

Westin’s are usually know for their customer service, but this Westin did not meet that expectation. We were there for our 25th anniversary, which we had notified them about. No welcome drink offered. We asked for earlier check in, was informed when we got there that room would be ready in about an hour, 2 hours later after some back and forth room ready. We had to ask 2 nights at 5:45pm if our room could be tidied up and fresh towels, to which the front desk literally told me that we must of had the “do not disturb “ sign up, which we NEVER use, when they checked their computer they could see our room wasn’t completed. I know this seems like small stuff, but I guess it was also the attitude of the front desk staff . Furniture in lobby worn, I feel like the place needs some tweaking, staff as well as decor. However all of this being said, location was great for walking everywhere

10

Jimmy

Dec 1, 2025

·

Stayed 2 nights

The staff was amazing

10

julie

Mar 11, 2025

·

Stayed 6 nights

All the staff is so nice and helpful! Ruby from the front desk made our stay smooth and comfortable!

4

Serena

Mar 11, 2025

·

Stayed 1 night

The stay itself was great the front desk lady was beyond rude and treated my two friends and I like we had no business staying there. I usually love The Westins but the one on the riverwalk this was the first and last time I’ll stay there.

10

Sherrie

Jul 30, 2025

·

Stayed 3 nights

Awesome Valet staff and Hotel hospitality! I’ve stayed on several occasions and love the hospitality and atmosphere 💕💕😘 Five stars for the entire stay🌹

10

Geoff

Aug 1, 2025

·

Stayed 3 nights

Staff went above and beyond. I would highly recommend stay there

10

Russell

Nov 10, 2024

·

Stayed 2 nights

We just had a perfect stay at this Westin. The location is ideal, directly on the riverwalk and quick walking distance to downtown bars and restaurants. The staff from the front desk, the wonderful conciere, the downstairs restaurant, and the guys helping with the cars were all professional and friendly. The first floor seating and waiting areas were really classy. We reserved several rooms facing the water and each was very nice. They had a number of events going on but things ran smoothly and the other guests we interacted with seemed happy and relaxed. We felt very safe, welcomed, and comfortable the whole time. We had an issue with one of our rooms and it was resolved immediately. Well worth the stay and we’re happy to give it a major thumbs up.

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Location

Directly on the River Walk and easy to reach downtown sights, restaurants, and shops; many appreciate the quieter section while still being walkable to busier areas.

Related guest reviews

10

Jerry

Jan 6, 2025

·

Stayed 2 nights

The Westin River walk was perfect for our Christmas get-away. The location is on the quiet part of the River Walk and was not nearly as crowded as it could have been. even on Christmas Day a number of very good restaurants were open and the food at the ones we tried was very good. The front desk staff and the bellmen were friendly and extremely helpful.

10

Armel R

Jun 29, 2025

·

Stayed 1 night

Excellent Hotel in great location

10

Lori

Jul 25, 2025

·

Stayed 3 nights

We had a great stay over the 4th of July. Easy access right on the Riverwalk, mid way on the waterfront so easy access both directions to restaurants and shops.

10

Robert

Sep 1, 2025

·

Stayed 2 nights

Top notch facility. Walking distance to most amenities/attractions. Would definately stay at the Westin again.

10

HIlda

Jul 28, 2024

·

Stayed 1 night

Perfect location and the hotel is clean and beautiful

10

Brent

Aug 15, 2025

·

Stayed 3 nights

Great location on the Riverwalk. No need for a car to see all you need to see in San Antonio.

10

Joanne

Aug 25, 2025

·

Stayed 1 night

Great location!! Staff was very friendly!! Thank you!!

10

amanda

Aug 8, 2025

·

Stayed 3 nights

Being on the riverwalk

10

Nancy

Oct 4, 2025

·

Stayed 2 nights

Great location for walking to Alamo, beautiful spot close the restaurants including PINKERTON’S barbecue. Clean, large room

10

Miguel

Jul 6, 2025

·

Stayed 2 nights

Perfect location close to a lot of places and of course the river walk.

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Dining

On-site dining and bar get mixed reviews: some enjoyed breakfast and pizzas, while others found options limited, service slow, prices high, and room service or coffee hours restricted.

Related guest reviews

10

Abdul Rahman

Aug 5, 2025

·

Stayed 3 nights

The hotel has a great location right on the river. The breakfast restaurant on the river is amazing with delicious food and good service. Overall, the hotel is well maintained, though it could use a bit of renovation in some areas. The service throughout was excellent. The only major downside was the parking, it’s extremely expensive and hope the hotel considers reducing the price.

8

Melanie

Jul 22, 2025

·

Stayed 1 night

Great location but property is older and needs some renovation in the rooms. Restaurant found was overpriced but only mediocre.

10

Laura

Apr 15, 2024

·

Stayed 3 nights

Lovely room on the top floor overlooking the Riverwalk. The staff was friendly and helpful. The restaurant was terrible!

8

Samantha

Sep 15, 2025

·

Stayed 1 night

Room was clean, hotel lobby and restaurant were beautiful and food was delicious. In room dining was on time and delicious as well. Bedding was like 7/10… it wasn’t super soft and comfy, but it was okay. Room was otherwise sufficient with the exception of missing threshold between carpet and tile flooring, which resulted in exposed carpet tacks. I have older children, so this wasn’t particularly an issue for us but would have been had they been younger. Service was 8/10. Majority of staff interactions were excellent, especially at check in/out and around the hotel, wait times at the on-site restaurant were a little slow and there wasn’t a whole lot of communication from wait staff.

6

Ashley

Mar 11, 2025

·

Stayed 2 nights

Staff not overly helpful. No options to just buy snacks or drinks - the one small store closes early. The only restaurant was limited. Room service is overpriced and underwhelming.

10

Ashley

Jan 4, 2025

·

Stayed 4 nights

It was excellent the bar was great

8

Vanessa

Mar 17, 2024

·

Stayed 1 night

Our overall stay was enjoyable and our room was available for early check in which was awesome because we had set times for outings. There are a couple of things that we were surprised about… The hotel does not have late in room dining or grab and go options available. The hotel bar closes at 11:30pm and we were hoping to grab snacks and drinks when we got back to the hotel. It was St. Patrick’s holiday weekend and our anniversary. The pillows were very uncomfortable and lumpy. We also ordered breakfast in the morning and my husbands meal was completely forgotten and never ordered. The hotel is clean but decor a little dated. The room size of the King Balcony facing the river, was very nice and spacious.

10

David

Apr 3, 2025

·

Stayed 4 nights

Zocca pizza was great!!! Service was great every time. Bartenders are great, we just loved Steve Vargas what a wonderful man. So kind and helpful!

10

Kesia

Jan 13, 2025

·

Stayed 2 nights

I booked the hotel for my mom and her husband. The hotel was very nice, however, the hotel restaurant did not have a good amount of vegetarian options. They were very disappointed by this and also surprised that a hotel of this caliber would not have a lot of options to accommodate a variety of dietary needs.

8

Alice

Oct 14, 2024

·

Stayed 2 nights

Nice location off the Riverwalk. Not enough breakfast options in the area. Service was slow in the restaurant connected to the hotel. I did not like the handicap bathroom. No tub. The shower water got all over the floor. Made it slippery. I had to wipe it up with a towel after every shower. We are not handicapped so I don't know why they gave us that room? Overall it is an okay hotel. Charges for WiFi and Parking were high.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $303	2 $684	3 $557	4 $246	5 $195	6 $195	7 $196
8 $200	9 $246	10 $549	11	12 $315	13 $172	14 $175
15 $159	16 $212	17 $395	18 $243	19 $184	20 $183	21 $183
22 $151	23 $174	24 $174	25 $173	26 $167	27 $188	28 $196
29 $178	30 $204

The Westin Riverwalk, San Antonio

Prices for The Westin Riverwalk, San Antonio

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Balcony, Corner

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Room, 2 Double Beds

Room, 1 King Bed, Terrace

Luxury Suite, 1 Bedroom, Balcony

Room, 2 Queen Beds, City View

Studio Suite, 1 Bedroom, City View

Room, 2 Double Beds, Balcony

Room, 1 King Bed, Balcony

Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, Balcony, River View

Premium Room, 1 King Bed, Balcony, River View

Room, 1 King Bed, City View

Studio Suite, 1 Bedroom

Guest reviews of The Westin Riverwalk, San Antonio

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Riverwalk, San Antonio

Considering this hotel for your San Antonio trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $182	31 $196