Name: Candlewood Suites San Antonio - Fort Sam Houston by IHG
Address: 6900 I-35 Frontage Rd, Park Village, San Antonio, San Antonio (and vicinity), Texas, United States of America, San Antonio, Bexar County, United States of America
Rating: 7.07

Guest reviews

7.1

Good

Based on 602 verified reviews

Who stays here?

Business

10%

Couple

19%

Family

49%

Group

6%

Solo

13%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Candlewood Suites San Antonio - Fort Sam Houston by IHG, guests report dirty rooms, odors, and maintenance issues, inconsistent housekeeping and breakfast, and an unsafe-feeling location, but also note spacious rooms and comfortable beds at budget prices.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Marissa

Mar 14, 2026

·

Stayed 1 night

Hot water not hot

8

Donette

Feb 13, 2026

·

Stayed 2 nights

Weird smell no breakfast or even coffee construction

2

Denise Luna

Apr 29, 2025

·

Stayed 4 nights

It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.

2

Angelica

Apr 13, 2025

·

Stayed 1 night

Poop was in my hotel room and when asked the manager about it she said the cleaner had a family emergency I was so upset and am still being charged for it

4

Aleksandr

Apr 1, 2025

·

Stayed 3 nights

No room service for 3 (!!!) nights stay. I requested twice with no success.

6900 I-35 Frontage Rd, Park Village, San Antonio, San Antonio (and vicinity), Texas, United States of America

Location

Located in San Antonio (Park Village), Candlewood Suites San Antonio - Fort Sam Houston is within a 15-minute drive of River Walk and Tower of the Americas. This hotel is 9.3 mi (15 km) from Alamodome and 9.8 mi (15.8 km) from Market Square.

Windcrest Tennis Center(2.5 miles)

North East Federal Clinic(2.9 miles)

Haskin Park(3.1 miles)

Brooke Army Medical Center(3.6 miles)

Morgan's Wonderland(3.7 miles)

Marion Koogler McNay Art Museum(4.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, although it is limited.

Breakfast is available for guests, with fees applicable for additional guests beyond the included two adults sharing a guestroom.

Pets are allowed at the property with a fee of $25 per pet, per day. A pet deposit of $150 per stay is also required. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of $25, subject to availability.

The property features limited wheelchair accessibility, including accessible parking and public areas.

The hotel is located in San Antonio (Park Village), within a 15-minute drive of River Walk and Tower of the Americas. It is approximately 5.8 km from Brooke Army Medical Center and 13.8 km from San Antonio International Airport.

Candlewood Suites San Antonio - Fort Sam Houston by IHG

Amenities

Property description

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