Name: Hampton Inn & Suites San Antonio-Airport
Address: 8902 Jones Maltsberger Rd, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $89–$123 per night
Rating: 8

What guests think

Hampton Inn & Suites San Antonio-Airport earns praise for friendly staff, clean rooms, and a convenient location near SAT, but reviews also note its older condition, inconsistent maintenance, and missing in-room fridges/microwaves in many standard rooms.

Many appreciate the breakfast and airport shuttle, though some report food running out, messy areas, and occasional long waits or unreliable pick-ups. Facilities include an indoor pool and a basic gym, but several reviews cite cold water or limited hours, broken equipment, elevator outages, and a daily parking fee. Multiple guests also report vehicle break-ins in the lot, and some note noise from neighboring rooms or hallways. Overall, expect a convenient airport stay with friendly service and basic comforts, but uneven maintenance and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool and a small fitness room, plus an airport shuttle and on-site parking. Reviews mention cold pool water, broken gym equipment, occasional elevator outages, a daily parking fee, and mixed shuttle reliability, with several reports of parking lot break-ins.

Related guest reviews

6

Michelle

Aug 10, 2025

·

Stayed 2 nights

Check in was fast easy and the lady who checked us in was super sweet and informative. I don’t know why I was under the impression the pool was out doors and that they had a hot tub and neither was accurate however that was my fault. There was a sign though at the pool that it was the pool and whirlpool. The pool was freezing so I did not get in my kids still had a good time but I was disappointed. The rooms are not as nice as they appear on line the definitely spent some good money on a photographer and there is no fridge or microwave also a mistake on my side though. Our ac unit was condensing to the floor but we didn’t go over there so not a big deal but our ceiling had a big waterspout from the unit above us so I’m guessing it’s a continuing issue. The room felt very humid and I’m guessing that would be the source. The breakfast was decent. If I wouldn’t have gotten such a low rate I would be more upset but it fulfilled the need and beds were comfy with plenty of pillows. Would stay again at the lower rate.

4

Jeffrey

Nov 9, 2025

·

Stayed 2 nights

The staff was friendly and were probably doing a good job with what they had, but the hotel overall was very disappointing. The room was ok and the showerhead was great. We used the airport shuttle. The hotel told us ahead of time to contact them when we reach the pickup point at the airport. I did this and it took 40 minutes before the shuttle arrived to pick us up. The hotel is .7 miles from the airport. 2 of the 3 cardio machines were not working correctly (or at all) in the fitness center. The guest restroom near the lobby was out of toilet paper. The breakfast area tables were very messy. As mentioned, the staff was nice, but I would not stay here again.

8

Miguel Angel Cisneros

Jul 27, 2025

·

Stayed 1 night

Poor shuttle service only one time every hour, and for the price fulfill the needs.

10

Marie

Dec 28, 2025

·

Stayed 3 nights

Friendly, helpful front desk staff especially Emma. Clean room, comfortable beds, good housekeeping, kid friendly indoor pool, nice breakfast, quiet, good location-easy to get to, good parking. Suites are nicer because of size, microwave, and frig if there are more than two people in group. Would definitely stay here again.

10

Heather

Aug 19, 2025

·

Stayed 1 night

The rooms were great and the staff was very nice. The breakfast was delicious and the location was convenient to everything. Standard rooms do not have a microwave or fridge which was unusual. Also not sure why parking cost $3.99 + tax. No security or gates. Emma at the front desk was very helpful! Definitely will stay there again if needed (our ac went out so we stayed for 2 nights).

6

William

Apr 13, 2024

·

Stayed 3 nights

The staff are nice, but the outsourced shuttle didn't pick me up despite multiple calls, and generally seemed unreliable. I would not trust it for tight timelines. The hotel is rundown. Water damage, black spots, missing grout, water drops from the bathroom light fixture, stuck does, broken elevator. It's not horrible, and it is convenient location wise. But this property needs TLC and it needs better cleaning of common spaces.

8

Susan

Dec 17, 2024

·

Stayed 1 night

The heater didn’t work in the first room, but they put us in a different room as soon as we went to the front desk and asked to move. The beds were comfy and the shower was great!

10

Marie

Dec 5, 2025

·

Stayed 3 nights

Great stay at Thanksgiving. Friendly, helpful staff; clean room; comfortable beds; good breakfast; nice indoor pool. Would have liked a microwave and frig in room.

6

crystal

Nov 11, 2024

·

Stayed 1 night

There is no hot tub like in the pictures of the property. The pool and fitness center hours were changed by taping a piece of paper over the sigh to shorten the hours. Just seemed like they wanted to shorten the hours of everything so they can monitor it less. Elevators were very dirty. But i thought the worst part is that there was no mini fridge to put our food in! The breakfast in the morning was good and clean.

10

Diana

Jul 7, 2024

·

Stayed 1 night

Property well clean, and the breakfast option great. Only problem the elevator was out of order and we stay on the 4th floor with childrens and luggage, it was a hassle.

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Cleanliness

Feedback is mixed: many guests found rooms very clean, but others reported moldy odors, visible mold, dirty carpets or hair in bathrooms, and occasional pests or poorly maintained common areas.

Related guest reviews

6

Allen

Dec 16, 2025

·

Stayed 1 night

Need to be a little cleaner. Shower had mold and the bathroom floors weren't that clean.

6

Jeff

Dec 17, 2025

·

Stayed 3 nights

Hotel needs some updates. Keys don’t work and saw a small roach in room.

4

Ramon

Nov 21, 2025

·

Stayed 3 nights

Upon entering my room, there were dirty washcloths on the sink counter in the bathroom. A dog (or some other life form) also peed on the carpet by the desk, it was still wet and I stepped on it. The beds were really lumpy. The room smelled like mould. I was very disappointed with the quality of my room

8

Ester

Dec 7, 2025

·

Stayed 1 night

Room was spotless. Staff was very friendly.

10

Jaime

Jul 8, 2024

·

Stayed 1 night

Rooms were super clean, friendly staff, very convenient spot as walmart is just down the street and also dining options in the area as well. North Star Mall just down the road as well! Continental breakfast was also delicious. Will book again!

10

Moises

Nov 30, 2025

·

Stayed 4 nights

Clean room

2

Samantha

Jun 30, 2025

·

Stayed 1 night

Staff and Management were great and tried to make our stay as comfortable as possible. The entire building is humid, stick carpet black mold on walls the entire length of the 3rd floor hallway.

10

Franklin

Jan 4, 2026

·

Stayed 5 nights

The room was very nice. It was clean and comfortable

10

Carmen

Apr 1, 2024

·

Stayed 1 night

Room was very clean and comfortable. I would go back without thinking about it twice.

10

Jennifer

Aug 25, 2025

·

Stayed 2 nights

Our stay was very good. The staff at the front desk and in the breakfast service were very competent and helpful. The room was clean and everything worked as it should. The shower was great-excellent water pressure and multiple pattern options. Have stayed here before and definitely will again.

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Rooms

Rooms are generally spacious with comfortable beds, but many standard rooms lack a fridge and microwave, and decor feels dated. Several guests noted noise from upstairs or hallways, firm or squeaky beds, and occasional TV or cable issues.

Related guest reviews

8

Sylvia

Mar 28, 2024

·

Stayed 3 nights

The room was good, Two days of our stay the cable was out and they didn't have a way to stream or any other type of entertainment.

8

Maria

Nov 26, 2025

·

Stayed 1 night

No microwave, no fridge

6

Jacob

Apr 14, 2024

·

Stayed 1 night

Beds are very firm. Make it up for good pillows

6

Carlos

Aug 27, 2025

·

Stayed 3 nights

If your staying on bellows floors you can hear EVERYTHING.

4

Udorn

May 23, 2025

·

Stayed 1 night

Could hear the people above me. Could hear the water going through the pipes. Did not have a good night’s rest cause of all the noise.

8

Susan

Jan 26, 2025

·

Stayed 1 night

No fridge or microwave in the room

6

Wendy

Apr 26, 2025

·

Stayed 2 nights

This property needs some major updating. My daughter got two splinters in her bare feet, walking around our carpeted room. I don’t know where the splinter is came from, but obviously it was not vacuumed very well. The edges of the furniture were chipped off, and there were sharp edges sticking out. The bathroom door had water damage. Last, the bed skirts on the beds were too long and stuck out into the room, and I tripped over them in the night and almost hit my head on the wall. I do wish there had been some fruit offerings at the breakfast in the morning, but that is minor. Most hotels have a mini fridge in the room, but this one did not. The staff was great. The shuttle was very prompt. I don’t think this particular hotel is indicative of the overall quality of Hampton Inn, but I would definitely not stay here again.

6

Viola

Sep 24, 2025

·

Stayed 1 night

This property doesn’t have a microwave and fridge in the room.

8

gilberto

Dec 29, 2025

·

Stayed 2 nights

I had two rooms...Room 419 and 421. My wife and I stayed in 421 and the beds were comfortable but a little squeaky. The room was clean...kudos to housekeeping. The place is ideally located and quiet considering Loop 410 runs nearby. Emma checked us in, and she was very courteous. Breakfast was decent and the coffee was hot and tasty! Would recommend and we will stay again!

10

Melanie

Jan 2, 2026

·

Stayed 2 nights

I loved the hotel, so spacious. It was so worth it!

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Service

Staff are widely described as friendly and helpful—front desk agents like Emma often get shout-outs. However, a minority cite rude or unresponsive interactions and slow problem resolution.

Related guest reviews

10

Nancy

Oct 12, 2025

·

Stayed 3 nights

Everyone was very friendly and helpful.

10

sally

Apr 20, 2024

·

Stayed 1 night

The front desk staff is excellent! Flight was late but the shuttle came in just a few minutes to pick me up. When I arrived they had my key all ready for me. My travel partners got delayed and I had to hang out in the lobby after checkout. The staff was very accommodating and brought me water and kept checking on me. Excellent breakfast too!

10

Susan N

Nov 19, 2025

·

Stayed 1 night

Staff great..room was comfortable and perfect location near the meeting I was attending. Will stay again..

10

Jacquelyn

Dec 21, 2025

·

Stayed 1 night

I chose the hotel based on proximity to the airport because I was in San Antonio for less than 24 hours. After a long flight, arriving well before check in, I needed a nap and shower before heading to my destination/ obligation for the day. Emma, who I spoke with on the phone during a layover, was very friendly and professional when I arrived. She accommodated me as soon as a room was available. I was grateful for her service and hospitality.

10

Mark

Sep 14, 2024

·

Stayed 1 night

I appeared to have been overcharged, but when I spoke to the desk, they explained it was a deposit and printed a receipt showing the actual charges. They also address the humidity issue promptly. I was very satisfied with their response to the issues I raised. Things happen - the measure of good customer service is how they respond. They were exceptional. Would highly recommend.

4

Ben

Jun 1, 2025

·

Stayed 1 night

Upon check in approx 4pm. I was made aware of a parking lot charge. WhenbI asked WHY!, both desk clerts were annoyed and short with me. I have stayed at this hotel in the past. And no parking charge. This hotel does not have gated parking or lot security. So lot charge makes no sense....

10

Heather

Aug 19, 2025

·

Stayed 1 night

The rooms were great and the staff was very nice. The breakfast was delicious and the location was convenient to everything. Standard rooms do not have a microwave or fridge which was unusual. Also not sure why parking cost $3.99 + tax. No security or gates. Emma at the front desk was very helpful! Definitely will stay there again if needed (our ac went out so we stayed for 2 nights).

2

Melissa B

Jun 21, 2024

·

Stayed 1 night

I arrived at approximately 1 am after a long late flight. The front desk clerk was friendly. The system was down and he was unable to check me into my pre-paid room. The front desk clerk really tried but it was beyond his control. He tried to get assistance from the manager but the manager was no help. The manager just told him that the system has been going down each night. No plan in place. Very poor management. The first room I was given was occupied. The second room was not what I had booked but after lugging 2 big suitcases from room to room I just wanted a place to sleep. As soon as I got to the room, I bolted and chained the door just in case.

10

Tiffany

Dec 27, 2025

·

Stayed 1 night

Great staff. Check in was easy and the morning breakfast lady engaged with the kids and was very nice.

10

Marisol

Nov 28, 2025

·

Stayed 1 night

Excellent service 100% recommend. My flight arrived early at 8:00 am, and I then needed to attend a meeting. The front desk offered me a conference room, Wi-Fi, and snacks. The Front Desk lady was super nice.

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Location

Very convenient for San Antonio International Airport and near shopping and restaurants; several guests also found it quiet despite nearby highways. A few reviews raised safety concerns due to vehicle break-ins.

Related guest reviews

10

Sue

May 21, 2025

·

Stayed 1 night

Comfortable hotel close to the airport.

10

Jorge

Oct 14, 2025

·

Stayed 1 night

Clean room good service easy shopping

10

andres

Apr 23, 2025

·

Stayed 2 nights

Location is safe and close to restaurants and stores.

10

Cheyenne

Sep 8, 2025

·

Stayed 1 night

Great and easy to get to airport Easley in morning

10

Mia

Aug 31, 2025

·

Stayed 1 night

Great hotel,clean and great location.

10

Dan

Mar 27, 2025

·

Stayed 1 night

Convenient and nice. The rooms are spacious and one can walk to a couple restaurants nearby. Safe area too.

8

ROBERTO

Dec 8, 2024

·

Stayed 2 nights

Very well located near the SAT airport.

8

Cinthia

Apr 24, 2025

·

Stayed 3 nights

We stayed here for my sister’s BMT graduation and we loved it. First time in San Antonio so this hotel was great in regards to being near a lot of tourist spots. Was close to the AirForce base and their breakfast and Texas shaped waffles were just the cherry on top. Thanks for an amazing stay

8

gilberto

Dec 29, 2025

·

Stayed 2 nights

I had two rooms...Room 419 and 421. My wife and I stayed in 421 and the beds were comfortable but a little squeaky. The room was clean...kudos to housekeeping. The place is ideally located and quiet considering Loop 410 runs nearby. Emma checked us in, and she was very courteous. Breakfast was decent and the coffee was hot and tasty! Would recommend and we will stay again!

10

Miguel

Aug 16, 2024

·

Stayed 1 night

Convenient location. Quick shuttle to airport

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Dining

Breakfast is commonly praised with hot items and waffles, but multiple reviews mention limited variety, items running out, messy seating areas, and occasionally curt service.

Related guest reviews

4

Carlos

Apr 13, 2025

·

Stayed 2 nights

Breakfast area empty an hour before ended(6:00 -10:00 am) Asked an employee to refill of waffle mix at 9:00am and she said " not more for today" . We left without my daughter having breakfast .

10

Mary

Nov 12, 2025

·

Stayed 1 night

The room temperature was nice and comfortable. The breakfast was excellent fresh and warm. Variety of choices was very good. The staff was friendly.

6

Marie

Dec 30, 2025

·

Stayed 1 night

Breakfast was average, repetitive, ran out of food, a lot of

8

Rocio

Jul 7, 2025

·

Stayed 3 nights

Hotel is in need of a remodel. The lady setting up the breakfast buffet was so rude.

10

Rosalyn

Aug 18, 2025

·

Stayed 2 nights

We absolutely love staying here. Everyone is extremely friendly and they go the extra mile to make sure you are comfortable. If you need anything they make sure to help you out. The breakfast selection is absolutely delicious. We went to the pool and had fun but it was really cold. We will most definitely be staying here again our next time in San Antonio. Thank you to all the amazing staff for making us feel welcomed.

8

Lucinda Zamora

May 21, 2024

·

Stayed 1 night

Room was clean & quiet. Carpet less so…felt icky on the feet. Breakfast was yummy, but it seemed understaffed because trashcans were overflowing, and tables weren’t being cleaned. For Hampton, a little subpar…

10

Virginia

Mar 12, 2025

·

Stayed 1 night

Staff was kind. Breakfast was great. Enough bedding and towels, which other hotels I have stayed at are not as generous with those.

6

Mauricio

Sep 19, 2025

·

Stayed 1 night

Location is great, but we have some problems. there was not enough food when we got down for breakfast

6

John

Jan 3, 2025

·

Stayed 3 nights

Clean. No refrigerator or micro. Breakfast not up to Hampton standards: no fresh fruit, no non-dairy milk.

10

Jennifer

Aug 25, 2025

·

Stayed 2 nights

Our stay was very good. The staff at the front desk and in the breakfast service were very competent and helpful. The room was clean and everything worked as it should. The shower was great-excellent water pressure and multiple pattern options. Have stayed here before and definitely will again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$96
March	$100
April	$92
May	$89
June	$88
July	$101
August	$85
September	$83
October	$86
November	$89
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $123	19 $97
20 $91	21 $94	22 $102	23 $102	24 $99	25 $103	26 $105
27 $89	28 $93	29 $102	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $102	3 $102
4 $98	5 $102	6 $101	7 $102	8 $102	9 $106	10 $106
11 $100	12 $102	13 $101	14 $102	15 $102	16 $103	17 $106
18 $101	19 $100	20 $103	21 $103	22 $105	23 $104	24 $107
25 $102	26 $103	27 $102	28 $100	29 $102	30 $105	31 $104

Hampton Inn & Suites San Antonio-Airport

Prices for Hampton Inn & Suites San Antonio-Airport

Monthly average prices

About this property

Location

Guest reviews of Hampton Inn & Suites San Antonio-Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

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