Name: Quality Inn & Suites Terrell
Address: 103 Mira Place, Terrell, Texas, United States of America, Terrell, Texas, US
Price range: $70–$117 per night
Rating: 7.85

What guests think

At Quality Inn & Suites Terrell, travelers frequently praise the friendly, accommodating staff and comfortable rooms, while noting the older property shows its age with dated decor, intermittent maintenance issues, and inconsistent cleanliness across rooms and bathrooms.

Breakfast feedback varies from hot and well stocked to limited or poorly maintained on some mornings. Facilities are basic for the price; guests mention no elevator and occasional pool closures or cleaning needs. The location is convenient just off I-20 and near dining, though access roads are rough and highway noise can be heard in some rooms. Expect a budget friendly stay with warm service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; multiple reviews note there is no elevator. The pool is sometimes closed or needs cleaning.

Related guest reviews

10

Nikki

Jan 23, 2025

·

Stayed 1 night

Elevator was out, so had to use the stairs but otherwise it was a good stay. My children and I just needed a safe, comfortable place to sleep between a late night and an early next morning volleyball tournaments. The receptionist was extremely kind and genuinely willing to help with anything we needed.

4

Bruce

Nov 4, 2024

·

Stayed 1 night

My husband and I are in our 70s and it didn't have an elevator so we struggled with our luggage. The young guy at the desk was super.

4

Rhonda

Dec 22, 2024

·

Stayed 3 nights

Didn’t like stairs and no elevator, all dated. Old.

4

Amanda

Apr 13, 2025

·

Stayed 1 night

Pool was closed and did not say that online, jetted tub did not work. Thankfully the front desk attendant went out of his way to move us to another room with a working jetted tub even though management only wanted him to give me a $20 discount. Front desk attendant was great and did everything to help, management sucked.

2

Don

Aug 29, 2025

·

Stayed 1 night

Do not stay there! It was dirty, deteriorated, in need of repairs, no elevator, smelled like disinfectant. Just a nasty place. Worst hotel I have stayed in in 50 years. It's rating of an 8 is ridiculous. It should be rated as a 2.

6

Octaviano

Apr 15, 2024

·

Stayed 2 nights

In the puctures show that they had a pool but it wasn't open and didn't tell customer it is not open until you get there and find out, got me upset since that was the purpose of getting this hotel, had my family staying and told them there was a pool to have fun. It wasn't nice that they advertised it and couldn't use it.

6

Jane

Jun 5, 2023

·

Stayed 3 nights

Was not happy when we found out they didn’t have a elevator and we were on the second floor (wife is Handicap).

10

Alfonso

Mar 31, 2025

·

Stayed 1 night

Very clean and comfortable hotel. There is only one main entrance to the building so it discourages loitering and unwelcome visitors. Location is right off the freeway and there's plenty of food options within a short distance. AC worked great and could breathe and rest easily. The front desk staff was very polite and friendly. My only complaints are that the pool was in need of major cleaning and the cleaning ladies were very pushy during checkout .

8

Marta

Aug 2, 2024

·

Stayed 1 night

Very nice. Willing to go the extra mile to provide awesome customer service . Pool was wonderful and clean. Patio tables and chairs so the adults can watch the kiddos swim. They pretty much left the breakfast area open until everything was gone. Not like most hotels where breakfast ends at 9am and they take the food away at exactly 9am. Room was nice has a table and 2 chairs. There's highway noise outside but you cant hear it at all in the rooms. It was a great experience. Can't beat the price.

10

Wendy

Feb 28, 2025

·

Stayed 1 night

Vanity didn’t have any hot water, sink drained real slow, bed and pillows not comfortable, no elevator

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Cleanliness

Cleanliness feedback is mixed, with many guests finding rooms clean, while others report musty odors, stained bathrooms, and occasional pests such as roaches or crickets.

Related guest reviews

2

Jane

Sep 9, 2024

·

Stayed 1 night

Smelled musty and dirty! Would not stay again. Had to get clean bedding! Breakfast was horrible….didnt even eat it! Bed was as so uncomfortable.

4

Danielle

Jul 21, 2024

·

Stayed 2 nights

The room was dirty looking and had a funky, dank like smell to it. It looked nothing like the pictures on the website. No bed bugs were found. I did find a dead cockroach inside of the refrigerator. I stayed only because it was late and I was tired. I did not sleep well and I left my belongings in the car.

8

Rene

Dec 8, 2025

·

Stayed 3 nights

The room was clean and beds were very comfortable. Location as perfect for our trip.

2

Monique

Sep 21, 2024

·

Stayed 1 night

The reviews for this property on Expedia are very inaccurate. The room is very outdated and non functional. My door did not shut properly, there were roaches and just over all not what the reviews had stated. Upon arrival the employee who checked me in was very nice and that’s about the only good thing about the place.

6

Kimberly

Dec 1, 2025

·

Stayed 3 nights

The staff was cordial and the room was clean except for the restroom. There was hair on the floor and shower (not just one or two). Overall a good stay but could use a little more cleaning.

4

Chelsea

Jun 1, 2025

·

Stayed 1 night

The hotel was extremely dirty. I do t think the carpets have been cleaned or vacuumed in months. Our room had water damage on the ceiling. Likely mold. Walls were cracked in the bathroom. Will never stay here again.

4

Haiqing

Sep 22, 2024

·

Stayed 1 night

Pro: perfect shower head, friendly staff. Cons: Smells and dirty. Darkness in the night, I didn't pay attention to hygiene in the room when I arrived. A cockroach found in the floor in the morning.

10

Angela

Dec 15, 2025

·

Stayed 1 night

Love the staff and it’s always clean and very comfortable stay!

2

Bret

Jun 7, 2025

·

Stayed 1 night

The road coming to the hotel is terrible. No elevator. The room smelled like weed and pinesol. Stains on the sheets, pillow cases and floor. Crusty spots on the floor. Toe nail clippings in the bathroom floor. Pee stains and pubic hairs in the bathtub. The guy at the front counter was rude to my wife when she complained about the room.

10

Sherrill

Aug 31, 2025

·

Stayed 1 night

It is an older hotel but very clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and quiet, but decor is dated and several reviews cite maintenance issues like faulty jetted tubs, plumbing problems, jammed doors, and occasional noise from the highway or thin walls.

Related guest reviews

8

Michael

Sep 2, 2025

·

Stayed 2 nights

As always very good customer service and attitude. This rime around we were in room 125 and the door we had to literally force our way into the room it was jammed we just dealt with it.

10

Kevin

Oct 2, 2023

·

Stayed 1 night

Appearance shows an older hotel. Room has an outdated appearance as well BUT the bed was so comfortable & clean. Front desk clerk was so friendly. I would absolutely stay there again. It is next to the highway, so you occasionally hear the large trucks.

4

Steven

Jan 28, 2024

·

Stayed 2 nights

Check in was fine. We got to the room and there were a couple of outlets that didn’t have covers, paint was pealing from the ceiling, and chips on the tiles. We had a jacuzzi room and 3 of the 6 jets didn’t work. I had to have maintenance come in and fix the toilet bc it took 20 mins to fill up the tank. Other than that, the bed was ok ( wasn’t the comfiest).

6

Todd

Oct 22, 2023

·

Stayed 2 nights

This place is a little run down and in need of TLC. It's not horrible, but it's not great either. The rooms are dated and in need of facelift. The beds aren't terribly comfortable and have sheets that easily come off the bed. The breakfast was sparce. Oh, and if you're going to bring your dog to a hotel, make sure it doesn't bark all night!

8

Joy

Oct 12, 2024

·

Stayed 1 night

Basic needs satisfied. Clean room, good bed, Wi-Fi good. Staff very friendly and accommodating.

10

Sarah

Dec 21, 2025

·

Stayed 1 night

Most comfortable room in TX!

10

Karen

Oct 27, 2025

·

Stayed 1 night

Bed was comfortable and room quiet.

4

Anita

Apr 11, 2024

·

Stayed 1 night

When I arrived there, the computer system was down, so fortunately, the clerk had printed out the guest list so they could check us in. It was late at night and I had called the property direct to let them know we would be there late. The room was comfortable enough, but the refrigerator did not work and there was some water in the floor next to the bed from somewhere. Also, there was absolutely no hot water in the shower at all. The sink had hot water, but none in the shower! This is unacceptable. I told the clerk whenever I checked out about this situation and he just apologized.

8

Neil

May 19, 2025

·

Stayed 2 nights

The Quality Inn was a basic hotel in Terrell, with inside room doors. The staff were friendly, and the morning hot breakfast was better than simple cereal (they had waffles and eggs and sausage). Our room was clean, and the beds were typical hotel beds. A/C was cold as well. No major complaints, other than thin walls and loud neighbors. Made sleeping difficult.

8

Rebecca

Nov 24, 2025

·

Stayed 1 night

Never made breakfast. It ended at 9am. Old property, not updated but clean. About what we expected for $100.

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Service

Service is frequently praised as friendly, accommodating, and helpful, with staff assisting with special requests and follow ups. A few guests experienced slow, rude, or unprofessional check in interactions.

Related guest reviews

8

Glen

May 30, 2025

·

Stayed 1 night

Very accommodating had a daughter with a broke foot switch one of our rooms to first floor

6

Richard

Apr 17, 2025

·

Stayed 1 night

Girl at desk obviously does not like her job. Rude, poor communication, I gave her ID and credit card and she handed card back so I put in wallet. Later she said I need to pay deposit. I told her I tried and she pointed machine on counter to my left other side of sign. Now she wouldn't even look at me. She held up ID for me to reach across counter to get as she only looked at computer. I asked about elevator as I have an arm in cast, no elevator and she didn't care. She informed me that they didn't have rooms on the 1st floor (they do). Morning staff was great! Nice greeting, eye contact, very professional. At least the day staff really liked their job!

10

Janet

Mar 22, 2025

·

Stayed 1 night

Great people at the front desk! So friendly, kind, and made conversation with you! Great personality! Clean! Great location! Will stay again!

10

Carlin

Oct 19, 2025

·

Stayed 1 night

Clean and very accommodating,love the customer service

8

Sarah

Sep 26, 2023

·

Stayed 1 night

I left my drivers license in my room during a cross country move and the hotel called me to notify me and offered to mail it to my new location, truly above and beyond service

10

Sherrie

Oct 19, 2025

·

Stayed 4 nights

Did get im hoot tub Staff very helpful and friendly Called us by name Asked about our day

4

William

May 5, 2025

·

Stayed 1 night

Upon check-in I was greeted about 5-10mins from walking in the door had to wait for someone to come from back room to experience, what I felt as if I was interrupting someones breaktime. It was approximately 9:05 when I walked into the lobby. He asked if I had additional rooms: "to which I replied, no! He replied good we're sold out. I just replied ok, I just replied, i I just need one room for the reservation I booked a month prior through Hotels.com. To which he replied that's the problem. Um wasn't aware booking through a third party was an issue. The room was decent enough, couch had seen better days, there seemed to be a moisture issue in and around the Jacuzzi in the room some of the tiles were barely hanging on. The top sheet had stains as did the couch. The bathroom amenities are rough on skin, and hair from TP, shampoo, conditioner, and hand lotion. The breakfast is a basic fake egg, and pork sausage. Also wheat or white bread to toast, one type of generic yogurt, but there was waffle maker. I just had coffee and a chocolate muffin that tasted like chemicals, but the nutri-grain bar was tasty.

2

Bret

Jun 7, 2025

·

Stayed 1 night

The road coming to the hotel is terrible. No elevator. The room smelled like weed and pinesol. Stains on the sheets, pillow cases and floor. Crusty spots on the floor. Toe nail clippings in the bathroom floor. Pee stains and pubic hairs in the bathtub. The guy at the front counter was rude to my wife when she complained about the room.

10

Angel

Mar 16, 2025

·

Stayed 1 night

Front desk man was absolutely amazing super friendly and helpful room was clean and nice! Would definitely stay there again..

10

Jeanan

Mar 9, 2024

·

Stayed 1 night

My 77yr old parental unit bypassed scheduled stay & I had to make last minute arrangements online. I called to see if I could get an accessible ground floor room last minute for parental unit. Jovon ( front desk) not only assured me not a problem , he took the time to understand their needs & again reassured me all would be well. He was so polite & genuine in his concern & assurance that I felt very confident my wayward parent would be Aok. Jovon even assured me that the next person on duty would see clear & concisely detailed notes. Definitely Texas charm at its best!!! Gotta know how to be professional & still get that genuine hospitality across!! Thank you Jovon & Quality Inn!

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Location

Convenient off I-20 with dining and shops nearby. Downsides include rough access roads, some traffic noise, and occasional comments about the surrounding area feeling less comfortable.

Related guest reviews

6

Christie

Aug 15, 2024

·

Stayed 1 night

The room was clean. The establishment is run down, the room was nice and clean. The area doesn't appear safe. Lots of random people hanging out in the parking lots around the area.

2

Paul A

Sep 30, 2023

·

Stayed 1 night

Do not stay here. There is too much activity in the parking lot. I have never stayed in a hotel/motel that does not provide enough lighting to run off the activity in the parking lot. Stay near the 80-I20 split

10

Kevin

Oct 2, 2023

·

Stayed 1 night

Appearance shows an older hotel. Room has an outdated appearance as well BUT the bed was so comfortable & clean. Front desk clerk was so friendly. I would absolutely stay there again. It is next to the highway, so you occasionally hear the large trucks.

8

Debra

Apr 3, 2023

·

Stayed 2 nights

The road to turn off to get to the hotel is terrible, holes so big u could damage ur car really bad. Fix the road.

8

Paul

Aug 31, 2024

·

Stayed 1 night

Driveway about destroyed my car’a suspension

10

Gary

Mar 21, 2024

·

Stayed 1 night

Clean comfortable room. Conveniently located near shopping.

8

Rene

Dec 8, 2025

·

Stayed 3 nights

The room was clean and beds were very comfortable. Location as perfect for our trip.

10

Kala

Mar 6, 2025

·

Stayed 3 nights

Clean and comfortable bed. Hot shower. Walkable to Waffle House

10

Alfonso

Mar 31, 2025

·

Stayed 1 night

Very clean and comfortable hotel. There is only one main entrance to the building so it discourages loitering and unwelcome visitors. Location is right off the freeway and there's plenty of food options within a short distance. AC worked great and could breathe and rest easily. The front desk staff was very polite and friendly. My only complaints are that the pool was in need of major cleaning and the cleaning ladies were very pushy during checkout .

10

Edith

Jan 11, 2024

·

Stayed 4 nights

Very clean and staff was friendly. Only problem was the noise from I-20 at night. If we stay there again we will ask for a room on the other side.

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Dining

Breakfast ranges from hot and satisfying to limited or poorly maintained on some days, with isolated reports of expired or off-tasting items. Service ends at 9 am, which some guests missed.

Related guest reviews

10

Curtis

May 17, 2025

·

Stayed 1 night

Staff was very friendly. Breakfast was awesome! I slept well. I would stay here again

10

Arlene

May 14, 2024

·

Stayed 3 nights

It was great amazing hotel all around. Breakfast was great too! Room was outstanding!

10

Sandy

Dec 25, 2024

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Stayed 1 night

Great rates and stay. Room was nice and clean. Check in was a breeze. Would definitely stay here again. I liked the breakfast options, thank you.

4

Jeannie

Sep 21, 2025

·

Stayed 2 nights

The gentleman working the front desk (when we got there) was very polite and pleasant. Besides being needed to be updated, we were to have a suite on first floor but didn’t have one. Put us in a jacuzzi room that didn’t work and hummed all the time. Also be careful with the breakfast. I got a blueberry muffin and when I opened it, it was molded, nothing was put out for breakfast except make your own waffles. The yogurt was expired , whenever I brought it to the attention of the girl that was working she said “oh I guess I need to check it “ and continued doing whatever she was doing. We have stayed here many times in the past with no complaints but this time it was definitely a disappointment.

6

Todd

Oct 22, 2023

·

Stayed 2 nights

This place is a little run down and in need of TLC. It's not horrible, but it's not great either. The rooms are dated and in need of facelift. The beds aren't terribly comfortable and have sheets that easily come off the bed. The breakfast was sparce. Oh, and if you're going to bring your dog to a hotel, make sure it doesn't bark all night!

6

Renae

Jun 30, 2024

·

Stayed 2 nights

Our check in was the best part. The hot tub was not working cement was crumbling in it. Breakfast eating area was not upkeep was nasty. They didn’t restock breakfast.

10

Apollo

Jun 8, 2025

·

Stayed 2 nights

Nothing glamorous but their rooms were clean and well maintained, great air conditioners, shower pressure strong, bathrooms and room well stocked with basics, staff was attentive and kind, breakfast was hot and surprisingly tasty. I’d stay here again if visiting Terrell, TX.

10

Sherrie

Oct 14, 2025

·

Stayed 3 nights

Great breakfast Alot of choices

6

Robert

Nov 13, 2023

·

Stayed 1 night

Breakfast was horrible they had frozen egg patties

8

Joshua

Oct 18, 2024

·

Stayed 1 night

Worked great for our short stay. Check in/check out was easy. Continental breakfast was good, perhaps a bit limited in selection, but otherwise ok👍

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AI-generated summary based on recent guest reviews

Month	Average price
January	$74
February	$75
March	$82
April	$80
May	$83
June	$77
July	$82
August	$68
September	$73
October	$77
November	$76
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $87	16 $72	17 $79	18 $84	19 $84
20 $72	21 $73	22 $73	23 $73	24 $73	25 $86	26 $91
27 $70	28 $74	29 $73	30 $73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $116	3 $117
4 $71	5 $74	6 $73	7 $73	8 $75	9 $103	10 $106
11 $70	12 $73	13 $73	14 $73	15 $74	16 $97	17 $93
18 $70	19 $74	20 $80	21 $73	22 $83	23 $86	24 $88
25 $70	26 $82	27 $80	28 $80	29 $77	30 $114	31 $115

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Monthly average prices

About this property

Location

Room options

Double Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed

Room, 1 King Bed with Sofa Bed, Accessible (Upgrade)

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Jetted Tub

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Terrell

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Prices for upcoming dates