Name: SureStay Hotel by Best Western Terrell
Address: 1705 Highway 34 S, Terrell, Texas, United States of America, Terrell, Texas, US
Price range: $66–$105 per night
Rating: 7.5

What guests think

At SureStay Hotel by Best Western Terrell, guests frequently highlight the friendly, accommodating staff and the convenient, budget location near the highway and the Silver Saloon, making it a practical stop for short, no-frills stays.

Cleanliness feedback is mixed: many guests describe rooms as clean or very clean, while others report roaches, stains, or occasional dirty areas. Rooms are older or mid renovation, with mixed bed comfort and effective AC; some guests also note noise from nearby traffic or nightlife and sporadic TV or Wi-Fi issues. Breakfast is basic, with waffles and simple cold items, and variety is limited. Expect a straightforward, value-focused stay rather than a polished, upscale experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

4

Kenn

Dec 10, 2023

·

Stayed 1 night

I had to go back to the office for them to turn on the outlet for heater/AC. I found rat dropping in my room. The hotel has easy access to and from the interstate.

6

Mykola

Jun 21, 2024

·

Stayed 7 nights

Breakfast is not really presented. No eggs, no meat or sausages. Coffee only at the morning, rest of the day in the room it is a simple coffee machine. Overall it is not a hotel it is a motel.

2

Faith

Jun 23, 2024

·

Stayed 2 nights

Electricity issues

10

Matthew

Sep 23, 2025

·

Stayed 1 night

This hotel is very convenient when making a trip to the Silver Saloon across the street. It is a great value with a pool out front to pre-game!

2

Larry

Mar 2, 2025

·

Stayed 2 nights

Beds small and hard. Toilet broke. Wires hanging from wall. Lock on door broke. Ice machine broke. Horrible stay! Won’t be back, EVER!!!!

6

James

Feb 22, 2025

·

Stayed 1 night

Just a one night stay. Very noisy location. Ice build up on walk ways, very unsafe. Room was ok. Had minor flaws which was expected for the price range. Bed was comfortable.

8

Daniel

Jul 6, 2025

·

Stayed 1 night

Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.

8

Timothy

Feb 3, 2025

·

Stayed 1 night

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.

4

Chuck

Mar 14, 2023

·

Stayed 1 night

You had to lift up on door to get it to lock

10

Alexey

Nov 18, 2024

·

Stayed 1 night

It's not Best Western hotel. It is more like Motel 6.

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Cleanliness

Cleanliness is mixed; many guests note clean or very clean rooms, while others report roaches, stained linens, and occasional housekeeping lapses.

Related guest reviews

8

Christy

May 15, 2025

·

Stayed 1 night

Clean but dated. Not bad for one night.

2

Tim

Jun 23, 2025

·

Stayed 1 night

Bed Bugs. Room was dirty.

10

cinthia

Oct 27, 2024

·

Stayed 2 nights

Very clean, good location and friendly staff

10

Badarrius

Dec 16, 2025

·

Stayed 1 night

No bugs. Very sanitary.

6

Stacey

Oct 13, 2024

·

Stayed 2 nights

The top “comforter” was stained that looked like blood. Sheets were brown and yellow stained. Floor didn’t appear to be moped at all: bathroom. Stains on wall and doors. View was of truck stop. Was pretty noisy with sirens and traffic on highway.

4

John

Oct 2, 2023

·

Stayed 1 night

Cockroaches

10

Joseph

Apr 9, 2024

·

Stayed 1 night

Came to see the eclipse. The staff were very friendly and helpful! Assisted us with early check-in. Answered questions about the area. Even had Eclipse gift bags for us! Rooms were clean and comfortable. Two convenience stores and a McDonalds within easy walking distance. Highly recommend!

8

Daniel

Jul 6, 2025

·

Stayed 1 night

Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.

8

Timothy

Feb 3, 2025

·

Stayed 1 night

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.

2

Heather

Jun 1, 2024

·

Stayed 1 night

The WiFi didn’t work, the tv didnt work, there was cockroaches!!

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Rooms

Rooms are older or mid renovation with mixed bed comfort and effective AC. Some guests report noise from traffic or the nearby saloon and occasional TV or Wi-Fi issues.

Related guest reviews

8

Christy

May 15, 2025

·

Stayed 1 night

Clean but dated. Not bad for one night.

6

Rick

Dec 17, 2023

·

Stayed 1 night

Older hotel kept in pretty good shape. Staff seemed good. Clientelle not so good - very noisy all during the night.

8

Jerrianne

Jun 22, 2025

·

Stayed 2 nights

I really enjoyed staying here. The room is cold.

6

Kristi

Jun 9, 2025

·

Stayed 1 night

Bed was not comfortable and the couch bed was nothing but springs

2

Larry

Mar 2, 2025

·

Stayed 2 nights

Beds small and hard. Toilet broke. Wires hanging from wall. Lock on door broke. Ice machine broke. Horrible stay! Won’t be back, EVER!!!!

6

James

Feb 22, 2025

·

Stayed 1 night

Just a one night stay. Very noisy location. Ice build up on walk ways, very unsafe. Room was ok. Had minor flaws which was expected for the price range. Bed was comfortable.

8

Daniel

Jul 6, 2025

·

Stayed 1 night

Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.

8

Timothy

Feb 3, 2025

·

Stayed 1 night

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.

10

James

Jun 9, 2025

·

Stayed 2 nights

Right off the highway and quiet.

2

Heather

Jun 1, 2024

·

Stayed 1 night

The WiFi didn’t work, the tv didnt work, there was cockroaches!!

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Service

Staff are consistently praised as friendly, helpful, and accommodating, with smooth check-ins and useful local recommendations.

Related guest reviews

10

Lydia

Sep 2, 2025

·

Stayed 1 night

Personnel was very polite and nice when I arrived. The rooms are very comfortable and the best thing it’s just across from club we were going

10

cinthia

Oct 27, 2024

·

Stayed 2 nights

Very clean, good location and friendly staff

10

Martha

Apr 18, 2023

·

Stayed 1 night

We were able to check in an hour before check in and everyone we came in contact were nice and polite.

10

Joseph

Apr 9, 2024

·

Stayed 1 night

Came to see the eclipse. The staff were very friendly and helpful! Assisted us with early check-in. Answered questions about the area. Even had Eclipse gift bags for us! Rooms were clean and comfortable. Two convenience stores and a McDonalds within easy walking distance. Highly recommend!

8

Daniel

Jul 6, 2025

·

Stayed 1 night

Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.

10

Alyschia

Mar 20, 2023

·

Stayed 2 nights

Checking in, Ms. Melissa was AMAZING and very helpful. My room was comfortable, nice and clean. The staff was amazing.

10

Michael

Dec 17, 2024

·

Stayed 1 night

Clean room & friendly staff

10

Steve

Nov 5, 2023

·

Stayed 1 night

Friendly and quick

10

Marilyn

Dec 17, 2024

·

Stayed 3 nights

We enjoyed our stay staff was extremely nice

10

Victoria

Nov 13, 2023

·

Stayed 1 night

Melissa and Debbie were so nice and helpful, Thank you both

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Location

Convenient for the Silver Saloon and near the highway, with shops and fast food nearby. Noise from weekend music, traffic, or the truck stop affects some stays.

Related guest reviews

10

Lydia

Sep 2, 2025

·

Stayed 1 night

Personnel was very polite and nice when I arrived. The rooms are very comfortable and the best thing it’s just across from club we were going

10

Matthew

Sep 23, 2025

·

Stayed 1 night

This hotel is very convenient when making a trip to the Silver Saloon across the street. It is a great value with a pool out front to pre-game!

8

ALAN

Feb 6, 2025

·

Stayed 1 night

Place is a Little out dated but was very good, the staff was awesome (lady at the front desk) and it was across the street from the venue. So it was very convenient.

6

Stacey

Oct 13, 2024

·

Stayed 2 nights

The top “comforter” was stained that looked like blood. Sheets were brown and yellow stained. Floor didn’t appear to be moped at all: bathroom. Stains on wall and doors. View was of truck stop. Was pretty noisy with sirens and traffic on highway.

10

Raymond

Jan 5, 2025

·

Stayed 1 night

Clean and store is next door. Food close by

10

Joseph

Apr 9, 2024

·

Stayed 1 night

Came to see the eclipse. The staff were very friendly and helpful! Assisted us with early check-in. Answered questions about the area. Even had Eclipse gift bags for us! Rooms were clean and comfortable. Two convenience stores and a McDonalds within easy walking distance. Highly recommend!

8

Timothy

Feb 3, 2025

·

Stayed 1 night

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.

10

James

Jun 9, 2025

·

Stayed 2 nights

Right off the highway and quiet.

4

Aleksandar

May 29, 2024

·

Stayed 3 nights

The bathtub was clogged. Cockroach crawling on the table. Breakfast was cereal and bread. Couldn't sleep because of the unending waves of semi trucks coming to refuel at the gas station and staying there all night.

8

Brittany

Sep 13, 2024

·

Stayed 3 nights

Staff was super nice and helpful! I mentioned that our room smelled like cigarettes and they gave us some things to help deodorize the room which was nice. Included breakfast didnt have much, just pastries, waffles and cereal. The blankets were kind of thin as well, so I would recommend bringing your own. Not luxtury accomadations, but was perfect for the price and its location(15 mins from the Scuba Ranch). It was also dog friendly which was a huge bonus. If you just need a cheap place to sleep it is perfect. If you are seeking a luxury stay look elsewhere.

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Dining

Breakfast is basic, focused on waffles and simple cold items, and several guests found the selection limited.

Related guest reviews

10

Douglas

Apr 14, 2024

·

Stayed 2 nights

Very friendly staff waffles & sausage kolaches as well as cold options for breakfast

6

Mykola

Jun 21, 2024

·

Stayed 7 nights

Breakfast is not really presented. No eggs, no meat or sausages. Coffee only at the morning, rest of the day in the room it is a simple coffee machine. Overall it is not a hotel it is a motel.

4

Chris

Mar 31, 2025

·

Stayed 1 night

Better breakfast options and working tv.

8

Gail

Mar 3, 2024

·

Stayed 1 night

We always stay where we can have breakfast. They had waffles, cereal, toast, bagels, muffins and yogurt. Room was comfortable. Slept good.

8

Timothy

Feb 3, 2025

·

Stayed 1 night

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.

10

Norvan Wade

Nov 6, 2023

·

Stayed 1 night

Room was great breakfast was just carbs no real substance to it

4

Aleksandar

May 29, 2024

·

Stayed 3 nights

The bathtub was clogged. Cockroach crawling on the table. Breakfast was cereal and bread. Couldn't sleep because of the unending waves of semi trucks coming to refuel at the gas station and staying there all night.

8

Brittany

Sep 13, 2024

·

Stayed 3 nights

Staff was super nice and helpful! I mentioned that our room smelled like cigarettes and they gave us some things to help deodorize the room which was nice. Included breakfast didnt have much, just pastries, waffles and cereal. The blankets were kind of thin as well, so I would recommend bringing your own. Not luxtury accomadations, but was perfect for the price and its location(15 mins from the Scuba Ranch). It was also dog friendly which was a huge bonus. If you just need a cheap place to sleep it is perfect. If you are seeking a luxury stay look elsewhere.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$71
February	$71
March	$73
April	$73
May	$75
June	$75
July	$77
August	$74
September	$73
October	$84
November	$76
December	$71

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $86	16 $72	17 $72	18 $83	19 $80
20 $66	21 $67	22 $74	23 $73	24 $73	25 $75	26 $82
27 $72	28 $67	29 $67	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $94	3 $100
4 $66	5 $75	6 $74	7 $67	8 $75	9 $97	10 $88
11 $73	12 $74	13 $75	14 $67	15 $73	16 $75	17 $83
18 $74	19 $76	20 $76	21 $76	22 $67	23 $85	24 $75
25 $75	26 $76	27 $75	28 $67	29 $80	30 $102	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Kitchenette (With Sofabed)

Suite, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave (2 Queen and 1 Single Bed)

Standard Room, 1 King Bed, Refrigerator & Microwave (With Single Sofabed)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Terrell

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Prices for upcoming dates