Is parking available at the hotel?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers elevators, step-free entrances, and wheelchair-accessible facilities including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in Waco (Woodway), within a 5-minute drive of Ascension Providence and Extraco Events Center, and approximately 5.2 miles from Magnolia Market at the Silos.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 8:00 AM to 11:00 PM.

Are children allowed to stay at the hotel?

Children are welcome at the hotel, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for infants at a fee of USD 15.00 per stay. Advance request for cribs is recommended.

Best Western Plus Woodway Waco South Inn & Suites

Average nightly price at Best Western Plus Woodway Waco South Inn & Suites by month, last 12 months (USD)
Month	Average price
February	$85
March	$101
April	$96
May	$120
June	$99
July	$80
August	$82
September	$76
December	$77

What guests think

Across many reviews, Best Western Plus Woodway Waco South Inn & Suites earns praise for friendly staff, a generally satisfying free breakfast, and convenient access to highways and area needs, while recurring maintenance and cleanliness inconsistencies sometimes affect comfort.

Guests note dated rooms with occasional issues like weak A/C, malfunctioning TVs or fixtures, odors, and damp carpets. The indoor pool appeals to families but access and upkeep vary, with a dirty or nonworking hot tub, classes using the space, occasional closures, and sporadic construction or door and parking hassles. Expect a convenient stay with warm service, but check room condition and pool status.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is popular, but access and upkeep are inconsistent—guests reported closures, classes using the space, and a dirty or nonworking hot tub, though some found the pool clean or nicely heated. Parking and back-door access have issues, EV charging is on-site, and recent roof work was noted.

Related guest reviews

10

George

Mar 22, 2024

·

Stayed 7 nights

Staff was extremely helpful, friendly, and engaging. Pool was clean. Breakfast was great.

6

Nicole

Dec 4, 2023

·

Stayed 1 night

The staff were helpful and they had a good breakfast selection. I appreciated that the pool was heated nicely but the hot tub was quite dirty and the jets are not functional. They were having roofing work done while we were there but there was a lot of concerning maintenance that made it feel unsafe. For example, water was consistently leaking from a ceiling lighting fixture. Glad we only spent one night.

6

Shelley

Oct 8, 2023

·

Stayed 1 night

Back door of the hotel did not lock. Just didn’t feel as fresh and clean as we would have preferred. Breakfast was just okay. The server in the kitchen was not friendly or accommodating.

2

Jillian

Dec 7, 2023

·

I’m traveling the country with my young daughters “Roadschooling”. The last month we’ve been from New Mexico to Louisiana and everywhere in between. I specifically booked this place for the indoor heated pool and hot tub for them to finally swim before heading home for the holidays. Upon check in I asked about the functionality of the pool and was pleased to hear it was in perfect working order. When we entered the pool area a woman in the pool asked if we were hotel guests I told her yes, she then told me she was going to be on one side of the pool (giving swim lessons) I was upset being that this was literally the only reason we booked here. My daughters are not great swimmers and we’re told to stay on the deep end. I went to the front desk and let them know, i basically told she didn’t see the problem and they’ve never had complaints before and literally that was that. I called best western to address my issue, not looking for compensation or refund but just to make them aware. We went up to the room after 15 mins and 6 other children arriving for lessons only to be called to the room phone from the general manager yelling at me for her points being deducted and bad review I tried to explain that I was not happy, she would not let me speak she kept talking over me and was the most passive aggressive woman I’ve ever come in contact with. She 100 percent needs to be fired. And should not ever be able to work in the customer service industry again. I will never stay again.

10

MEGAN

Apr 3, 2023

·

Stayed 1 night

Not enough parking, and the door in the back did not work with our key card

2

Juan

Aug 13, 2024

·

Stayed 3 nights

when we got there, it had a horrible smell wet, tv didn't work, we were going to call front desk and there was no phone in the room, so we went to the front desk told them about the tv and the phone, the person didn't know how to fix the tv and the phone she said she didn't know why there was no phone in the room, we wanted to cancel and they wouldn't cancel it and we had to stay there so they wouldn't charge us for the room, also we wanted to use the pool and it was out of order they never told us about it when we had called a day before we arrived, thats why it smell horrible wet carpet, finally they moved us to another after they told us they didn't have anymore rooms, also they gave us a handicap room, so we decided to stay the night so they wouldn't charge us we had driving 17 hours to get service like this, we had booked the room for three nights in advance and we only stayed o e night and was able to cancel the other two nights, and the breakfast was cold and the potatoes were old the coffee was super hot,

8

David

Mar 21, 2023

·

Stayed 2 nights

Location was fairly well maintained. It was clear that some of the maintenance personnel did not have the pride in their work that should be present. The only complaint I had was the EV charging station did not warn about prolonged plug-in charging will be a penalty fee. Every charge location that I've used in the past that had a penalty fee stated it in the beginning. This location did not.

10

Avinlea

Jan 9, 2024

·

Stayed 1 night

I loved the staff first and foremost. I wish I would'vegotten the two ladies names so I can recognize them. It was quiet on the 2nd floor. The pool was open for the kiddos from 8am to 11pm. The jacuzzi water was pretty dirty and the jets weren't doing much, but we didnt go for the hot tub, just the pool. The free breakfast options were AWESOME! Everything in the room was clean except 2 saucer plates in the cabinets. The beds are super comfy. Overall, with the kids, it was a good stay. 👍

10

Leslie

May 14, 2024

·

Stayed 1 night

They were so nice! They went out of their way to make sure my daughter enjoyed her time in the pool. We would definitely stay again!

10

Ariana

Nov 30, 2023

·

Stayed 1 night

Breakfast was excellent and we got great parking! Thanks to the owner due to all the renovations!! Great place to stay!!

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Cleanliness

Feedback is mixed: several guests found rooms clean, but others reported odors, damp carpets, visible mold, roaches, and stained bedding. Housekeeping consistency varies.

Related guest reviews

4

Larry

Jul 8, 2023

·

Stayed 1 night

Only one towel in room, not enough cleaning staff, could not check in at posted time! Mold in the bathroom.

8

Cecilia

Jun 30, 2024

·

Stayed 1 night

We didnt use the tub/shower. It leaked all night. Night stand had some kind of dried drips all down the side next to the bed. There was green pieces of something under the sink up against the wall. Like it got swept there or missed by the broom. Nothing really serious. But noticeable. Staff was courteous and friendly. Continental breakfast was one of the best we've had anywhere.

4

Autumn

Apr 30, 2024

·

Stayed 2 nights

There was mold near the floor by the window. Bathrooms need updating.Bath towels were very small and multiple of the towels were dirty. Breakfast was good, though.

4

Yareli

Jul 31, 2023

·

Stayed 1 night

Property looks good from the outside but rooms are Dirty

2

Jared

Jul 26, 2023

·

Stayed 1 night

dirty

Translate

8

Bessie

Jul 31, 2023

·

Stayed 2 nights

This hotel was very nice. The staff was nice also. The only complaint I have is that there were 2 roaches in the shower curtain and in the floor behind the trash can in the bathroom when we came in room. But other than that it was a great stay.

2

Steve

Oct 9, 2023

·

Stayed 1 night

The room was filthy, I finally found a chain that make motel6 look good.Can tell most of their business comes from construction crews staying there. The bathroom was filthy and needed to be cleaned, the common area was worse.Came time to go to bed and pulled the sheets back and they had blood on them, so they had not been cleaned

2

Rebecca

Mar 8, 2023

·

Stayed 1 night

Shower bar was rusted and not attached, shower head was rusted,bed sheet had blood on it that you can tell had not been washed, along w small blood smears on pillows. Room stunk of weed! I have stayed in this hotel before on the second floor with no issues, but the room on third floor was awful.

8

Amanda

Aug 23, 2024

·

Stayed 1 night

The stay was great and relaxing. Breakfast was delicious and had great variety. Everything was clean and comfortable except our ac never got very cold so the room was warmer than we liked but overall a great trip.

8

Amanda

Oct 22, 2024

·

Stayed 1 night

The stay was great the room was clean and comfortable. The only thing was it smelt really stale. I wish the room smelt nice when you can in.

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Rooms

Beds are often comfortable, but rooms feel dated and some features need attention—reports include weak A/C, broken or noisy appliances, malfunctioning TVs or lighting, and occasional highway or hallway noise. A few guests mentioned spacious layouts.

Related guest reviews

8

Kimberly

Aug 18, 2023

·

Stayed 3 nights

This is a fine hotel, even though the rooms could use some updating. But the beds and pillows were new and comfortable. The breakfast was good, with eggs and meat each morning. Loved the custom coffee machine available all of the time.

2

Gaitry

Mar 22, 2024

·

Stayed 1 night

My room was on the lower level overlooking the parking lot. The traffic coming and going was ridiculous right next to a busy highway on the other side was the pool I asked to be changed. They said they were overbooked, even though they were not more than 10 cars in the parking lot at 10 PM The only highlight of the day was breakfast and the woman who were serving their she was wonderful

6

Kenneth

Feb 14, 2024

·

Stayed 1 night

Staff friendly, helpful. Tv didn’t work. The lights in the room that worked flickered.

8

Adam

Aug 12, 2024

·

Stayed 1 night

Had trouble opening my door to my room, I always had to jiggle the door handle to get in.

10

Francine

Feb 27, 2024

·

Stayed 1 night

Friendly staff, clean room, good breakfast and most important comfortable bed! Ac worked very well!

6

Greg

Jan 2, 2024

·

Stayed 2 nights

Was clean and staff was very friendly but when we walked into room it had an odor. Wife said it smelled like bleach and we figured since it was next to the laundry area and across from the pool it was a combination of bleach and chlorine. King size bed was well worn as you could see the indents of where people slept. Also had the rod that holds the shower head fall off the wall, not even in the bathroom when this happened. Overall nice place just needs some updating and minor maintenance.

6

Curtis

Nov 21, 2023

·

Stayed 1 night

Stayed for one night. Everything was amazing, and the front desk ladies were nice. They even had a good looking breakfast, but I was in a rush. Gave it 3 out of 5 stars. The complaints I have was the room. The TV channels sucked and didn’t work. (Had to use my Laptop), also the shower-head needed to be replaced. A lot I water leaked downward so showering was a challenge. Room #211

4

Larry

Oct 7, 2023

·

Stayed 1 night

Room was not well maintained. Only chair in room was broken and could not be used.

4

Victoria

Feb 12, 2024

·

Stayed 1 night

Staff was great, but the hotel is really showing signs of needing to be updated. The shower head would not stay up and in place, the coffee pot would not work, and the refrigerator was noisy all night long.

8

Amanda

Aug 23, 2024

·

Stayed 1 night

The stay was great and relaxing. Breakfast was delicious and had great variety. Everything was clean and comfortable except our ac never got very cold so the room was warmer than we liked but overall a great trip.

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Service

Service is frequently described as friendly and accommodating, with staff helping with upgrades, late checkout, and local tips. However, multiple reviews cite unprofessional interactions, check-in or refund disputes, and inconsistent responsiveness from night staff and housekeeping.

Related guest reviews

6

Dominique

Nov 13, 2023

·

Stayed 2 nights

Overall this property was good. It was quiet, clean and just what we needed. I was disappointed by the staff on Friday night. When we checked in I specifically asked how late the pool would be open. She said 11. We had some plans that evening but made sure we made it back in time to relax in the hot tub before bed. Upon arriving back, we changed and went down to the pool area and the lights were off. When we asked if they could be turned back on, we were told that they had put chemicals in the pool and it was closed. This was disappointing as we modified our plans to be sure to be back in time to swim. It seemed the staff wasn’t truthful and she just wanted to close it for the night. We booked this hotel for the opportunity to be able to swim on our weekend getaway after the craziness of the day and we didn’t get that opportunity. We also gave the staff a separate card to charge vs the one we booked with. She took the card, added it on file, but they still charged the other card. A really big inconvenience now that we have to wait for that charge to fall off. The staff could benefit from more attention to detail overall.

10

Michael

Jul 12, 2024

·

Stayed 1 night

My wife and I are on a stay-cation, just to get away from the house. Our room at this Best Western is amazing. The receptionist, Tabitha, was extremely helpful and friendly. We felt/feel most welcome. Thank you Best Western for putting together a great place to stay.

10

CHARLES

Aug 31, 2024

·

Stayed 3 nights

Everyone we encountered on the staff was warm and welcoming. Great place to stay.

10

CHARLES

Aug 26, 2024

·

Stayed 3 nights

Entire staff is wonderful!

10

krystale

Jul 14, 2023

·

Stayed 3 nights

we stayed here for four days and needed to add an extra night. the staff here in waco was very accommodating. the pool, the breakfasts, and late check out was so very fitting for our needs.

2

Holly

Aug 7, 2023

·

Horrible Place. Booked a room for my employees late at night so they wouldn’t have to drive home So tired. They got there to check in and waited two hours for someone to show up. Then the lady at the desk wouldn’t let them stay and said they had an night audit” and they had to be checked in by a certain time which makes zero sense since I just booked the room 30 minutes before they arrived. Rude nasty lady and the poor tired guys had to deal with that instead of sleeping. Still arguing to get a refund!

2

Kaylen

Sep 3, 2024

·

Stayed 1 night

We came in at 11pm so I'm not sure if this just the night staff or the actual rules but they didn't accept cash as the incidental. I tried using my friends credit card and they wouldn't take it either because she had a decorative card sticker on it and they wouldn't charge it without seeing the name and numbers. We showed pictures of her card presticker and they still wouldn't take it. It felt like they were making us jump through a thousand hoops when we were exhausted from our trip. The staff felt very rude and like they didn't care. We tried asking for a refund because it says on the listing that they accepted cash and they refused to refund. Overall just a huge headache and a waste of $105.

10

Lisa

Jul 16, 2023

·

Stayed 1 night

Very nice staff. Comfortable bed and nice water pressure in the shower.

6

Anthony

Mar 31, 2023

·

Stayed 3 nights

So initially I was happy with the property but the staff is very unprofessional and rude. I was there for 3 days after 2 days I asked for my room to be cleaned which I’ve never had to ask before, they stated that they were short staffed and would send someone up. I said I would stop at the front desk after taking a nap to let them know when I was out of the room, the house keeper came up 15 minutes later and then every 5 minutes until I finally gave up on my nap (after working all night) and had to leave my room. It almost felt vindictive for asking them to do their job

10

Tara

Sep 4, 2024

·

Stayed 1 night

Clean and comfy. Super friendly and helpful front desk ladies.My only complaint is they were shutting down the breakfast ten mins earlier than listed and we rushed to get down stairs for it!

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Location

Convenient location with easy highway access, restaurants nearby, and proximity to the hospital; several guests felt the area was safe and quiet. A few noted traffic noise near the highway.

Related guest reviews

10

Carlos Raul Arana

Feb 2, 2022

·

Stayed 11 nights

La ubicación y el servicio

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10

rebecca

Oct 9, 2023

·

Stayed 7 nights

Nice location

10

Casey

Dec 3, 2022

·

Stayed 1 night

Amazing as always! Our favorite place to stay in Waco. It’s clean, folks are friendly, price is right, room is comfortable.

10

Yvonne

Aug 27, 2023

·

Stayed 1 night

I stay here because it’s close to the hospital.

2

Gaitry

Mar 22, 2024

·

Stayed 1 night

My room was on the lower level overlooking the parking lot. The traffic coming and going was ridiculous right next to a busy highway on the other side was the pool I asked to be changed. They said they were overbooked, even though they were not more than 10 cars in the parking lot at 10 PM The only highlight of the day was breakfast and the woman who were serving their she was wonderful

10

Wesley

Dec 4, 2022

·

Stayed 1 night

Easy access from the highway and restaurants. Friendly staff was a plus.

8

Johnny

Jan 31, 2023

·

Stayed 1 night

Access to highway.

8

sharon

Mar 15, 2023

·

Stayed 1 night

This is easy to get to, and away from the havoc of Hwy 35. Quiet, nice easy check in. Breakfast not worth eating, though. Gross eggs, microwave sausage. Most hotels now, if they have breakfast, have sub par ones. However, when you charge as much as a Best Western, you pught to be able to get more than this.

10

Kristin

Jun 14, 2024

·

Stayed 1 night

Easy to get to. Wish there was more parking closer to the door, it’s hard to wrangle 2 kids with everything when on the side of the building. But we will be back!

10

Jamie

Dec 14, 2022

·

Stayed 1 night

My room was clean and comfortable, the neighborhood felt safe and plenty of parking.

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Dining

Breakfast is widely praised for variety, waffles, and overall quality, with friendly attendants. Some guests found items cold or unappealing, missed advertised options, or experienced early shutdown.

Related guest reviews

6

Lacy

Feb 19, 2023

·

Stayed 1 night

It took 10 minutes for someone to come to the front desk at check in. I killed a cockroach in the room. The breakfast wasn’t edible and took a while to come out.

8

Kimberly

Aug 18, 2023

·

Stayed 3 nights

This is a fine hotel, even though the rooms could use some updating. But the beds and pillows were new and comfortable. The breakfast was good, with eggs and meat each morning. Loved the custom coffee machine available all of the time.

8

Cecilia

Jun 30, 2024

·

Stayed 1 night

We didnt use the tub/shower. It leaked all night. Night stand had some kind of dried drips all down the side next to the bed. There was green pieces of something under the sink up against the wall. Like it got swept there or missed by the broom. Nothing really serious. But noticeable. Staff was courteous and friendly. Continental breakfast was one of the best we've had anywhere.

10

James L

Jan 1, 2023

·

Stayed 6 nights

We stayed over Christmas week visiting family. The entire staff was great - friendly, efficient, welcoming. A special shout-out to the gentleman who oversaw the breakfast area - he went out of his way to be helpful. Thank you!

8

Kelly

Jan 8, 2023

·

Stayed 19,351 nights

Breakfast included eggs, biscuits, gravy, and yummy waffles. Meal staff was especially courteous and upbeat. Very welcoming atmosphere. We will definitely stay again.

2

Juan

Aug 13, 2024

·

Stayed 3 nights

when we got there, it had a horrible smell wet, tv didn't work, we were going to call front desk and there was no phone in the room, so we went to the front desk told them about the tv and the phone, the person didn't know how to fix the tv and the phone she said she didn't know why there was no phone in the room, we wanted to cancel and they wouldn't cancel it and we had to stay there so they wouldn't charge us for the room, also we wanted to use the pool and it was out of order they never told us about it when we had called a day before we arrived, thats why it smell horrible wet carpet, finally they moved us to another after they told us they didn't have anymore rooms, also they gave us a handicap room, so we decided to stay the night so they wouldn't charge us we had driving 17 hours to get service like this, we had booked the room for three nights in advance and we only stayed o e night and was able to cancel the other two nights, and the breakfast was cold and the potatoes were old the coffee was super hot,

8

sharon

Mar 15, 2023

·

Stayed 1 night

This is easy to get to, and away from the havoc of Hwy 35. Quiet, nice easy check in. Breakfast not worth eating, though. Gross eggs, microwave sausage. Most hotels now, if they have breakfast, have sub par ones. However, when you charge as much as a Best Western, you pught to be able to get more than this.

10

Avinlea

Jan 9, 2024

·

Stayed 1 night

I loved the staff first and foremost. I wish I would'vegotten the two ladies names so I can recognize them. It was quiet on the 2nd floor. The pool was open for the kiddos from 8am to 11pm. The jacuzzi water was pretty dirty and the jets weren't doing much, but we didnt go for the hot tub, just the pool. The free breakfast options were AWESOME! Everything in the room was clean except 2 saucer plates in the cabinets. The beds are super comfy. Overall, with the kids, it was a good stay. 👍

10

Jeffery

Dec 18, 2022

·

Stayed 1 night

Quiet, clean, great service, great value and breakfast was fresh.

8

Amanda

Aug 23, 2024

·

Stayed 1 night

The stay was great and relaxing. Breakfast was delicious and had great variety. Everything was clean and comfortable except our ac never got very cold so the room was warmer than we liked but overall a great trip.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $87	3 $85	4 $83	5 $94	6 $263	7 $261
8 $59	9 $61	10 $60	11 $69	12 $61	13 $90	14 $120
15 $56	16 $64	17 $83	18 $59	19 $57	20 $159	21 $158
22 $53	23 $78	24 $52	25 $52	26 $55	27 $61	28 $61
29 $74	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $92	31 $89

Prices for Best Western Plus Woodway Waco South Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard King Bed

Suite King Bed Sofa

Suite 2 Double Beds Accessible

1 King Bed Suite

Queen Queen Accessible

1 King Bed

1 King Bed Suite For 3 Adults

Romantic Suite King Bed

1 King Bed 1 Single Bed Suite For 3 Adults

Suite Queen Queen Accessible

Suite 2 King Beds

Room King Bed

2 Queen Beds Suite Accessible

Interior King Bed Accessible

Interior Suite 2 Double Beds Accessible

Family Suite with Two King Beds and Sofa Bed

2 Queen Beds

Family Suite 2 King Beds Sofa

Queen Suite with Two Queen Beds and Tub Disability Access Interior Hall For 3 Adults

Standard Room 2 Queen Beds

Quadruple Room with Two Queen Beds and Roll-In Shower Disability Access Interior Hall For 3 Adults

King Suite with Sofa Bed

2 Queen Beds

Quadruple Interior 2 Double Beds Accessible

Quadruple Interior 2 Double Beds

Suite King Bed

2 Queen Beds Accessible

1 King Bed Accessible

2 Queen Beds Accessible For 3 Adults

2 King Beds Suite

2 King Beds Suite For 3 Adults

Room Single Room

Standard 2 Double Beds

Interior Suite King Bed Jetted Tub

1 King Bed 1 Single Bed Suite

Quadruple Room with Two Queen Beds Interior Hall For 3 Adults

Room 2 Double Beds

Family Suite with Two King Beds and Sofa Bed For 3 Adults

Interior Suite King Bed Sofa

Room 2 Double Beds Accessible

2 Queen Beds Suite Accessible For 3 Adults

Twin Or Double Room

Room King Bed Accessible

2 Queen Beds For 3 Adults

Guest reviews of Best Western Plus Woodway Waco South Inn & Suites

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