Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:30 AM to 10 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in the historical district of Heber City, within a 5-minute drive of Heber Valley Medical Center and Avon Theatre. It is 15 miles from Deer Valley Resort and 18.6 miles from Main Street.

Is there a swimming pool at the property?

Yes, there is an indoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express Heber City Hotel Accommodation

Average nightly price at Holiday Inn Express Heber City by IHG by month, last 12 months (USD)
Month	Average price
January	$136
February	$122
March	$126
April	$111
May	$126
June	$148
July	$140
August	$135
September	$137
October	$135
November	$121
December	$129

What guests think

At Holiday Inn Express Heber City by IHG, reviewers consistently highlight clean, comfortable rooms, friendly staff, and a generally good breakfast, alongside a convenient location near dining and attractions with walkable options.

Indoor pool is popular, but the hot tub/spa is repeatedly reported as not working or not hot, and parking/access can be tight or awkward. Rooms are often spacious and quiet, though some guests note firm beds, traffic or hallway noise, and occasional Wi-Fi/TV or maintenance issues. Overall, expect a straightforward, comfortable stay with a few operational rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy the indoor pool and find the fitness room solid, but the hot tub/spa is frequently reported as down or not hot. Parking can feel tight or hard to navigate, and the pool area shows some wear.

Related guest reviews

4

Amy

Dec 19, 2022

·

Stayed 1 night

The hot tub was down, which was the main reason I booked at this property. They sent us over across the street to best western hot tub, leaving us all with colds and and disappointed ☹️. Bed are hard at this property so be warned. Coffee was amazing and breakfast was decent 😊 but for two hundred a night ya should have a soft bed and nice hot tub.

8

Jonathan

Jan 5, 2023

·

Stayed 19,355 nights

The breakfast was very clean- good pancakes. The hot tub wasn’t hot.

8

Brian

Aug 11, 2025

·

Stayed 3 nights

Always like staying here when we are in Heber. Pool is nice, rooms are clean, breakfast is great!

8

Tiffany

Mar 2, 2025

·

Stayed 1 night

Parking lot was small and hard to get in and out of

8

Jordan

Jan 3, 2023

·

Stayed 19,355 nights

Good place to stay, although we were disappointed the hot tub was out of order during our stay – that's half the fun when we're swimming with our kids.

4

Grace

Jan 3, 2023

·

Stayed 19,359 nights

Spa did not work, was not warm. They did not take out trash or replace bed linens, only remake. Was quiet and had pretty good breakfast if you woke up early enough

10

Eric

Aug 9, 2025

·

Stayed 1 night

Amazing staff room is really clean very good atmosphere. Breakfast was amazing. Very nice pool and Jacuzzi.

8

Lori

Dec 31, 2022

·

Stayed 1 night

Excellent fitness room and very nice spacious rooms with a comfortable bed. Very close to venues we came to visit in Heber and several retail and dining options near our hotel.

10

Jay

Jun 12, 2024

·

Stayed 1 night

Staff was friendly and helpful. The parking lot was tight and small, but sufficient.

10

Dante

Feb 4, 2024

·

Stayed 1 night

Everything was great. The paint in the pool area was coming off the wall just needs a new paint job in there maybe like a teal or some type of waterproof paint so it doesn’t peel so easily when the humidity rises in the room.

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Cleanliness

Cleanliness earns frequent praise across rooms and common areas. A handful of reports mention issues like mold in a shower, a damp carpet from a leak, or stray hairs.

Related guest reviews

10

Eva

Dec 5, 2025

·

Stayed 1 night

Great clean place

10

Karen

Sep 28, 2025

·

Stayed 1 night

The room was very nice, clean, and roomy. The breakfast was very good, and the staff were very friendly and helpful.

4

jared

Oct 28, 2025

·

Stayed 1 night

Staff support was awful. Breakfast was closed 20min early. Double charged deposit due to minimal training on the system. Black mold in the shower. Not really up to IHG standards.

2

Lou

Sep 17, 2023

·

Stayed 2 nights

Our room had a water leak and was even into the carpet. We complained the first day, they sent a maid with towels, did not get us another room that was dry. I'm handycaped and the dangers of falling was horrible. They told us they would discount our room, they offered us 40$, seriously, two days of horrible conditions, no refund so we so we could go elsewhere. It truly ruined a beautiful weekend with family, never again.

6

Linda

Feb 19, 2024

·

Stayed 1 night

We were greeted at the front desk by very courteous and friendly employees. No problem getting our room, no problem get it to the room. Our room however, was a bit rundown. I also found hair in the shower and hair on the floor in the bathroom.

10

Jennifer

Aug 5, 2025

·

Stayed 1 night

Nice and clean updated

8

Lynn

Oct 18, 2025

·

Stayed 1 night

On our way to Colorado to hunt. Left too early for breakfast. Rooms comfortable and clean.

10

Blaine

Aug 14, 2025

·

Stayed 1 night

Loved everything. The room was spacious and clean. The beds were comfortable and the bathroom was great. Very fresh and helpful staff!

10

Shaye

Sep 23, 2023

·

Stayed 2 nights

Nice clean hotel, spacious bathroom, comfortable bed. Great breakfast!

10

Sacha

Oct 12, 2025

·

Stayed 1 night

Great location, lots within walking distance. The room was clean and comfy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many noting quiet stays. Some report firm mattresses, traffic or hallway noise, and occasional Wi-Fi/TV reliability or lighting shortcomings.

Related guest reviews

8

Jacob

May 31, 2023

·

The pool and hot tub are kinda dirty, hot tub has green water. Breakfast was better than expected. The walls are THIN, ceiling as well. We heard the guy above pacing and stomping for 3 straight hours

4

Jennifer

Feb 26, 2024

·

Stayed 2 nights

My first night the room above me was extremely loud for hours. The road noise was loud and twice sirens from police and ambulance drove through the busy intersection the property is located on. I may have had an unusual experience but my stay was not good. I tried calling guest services 3 separate times about the room above me and each call went unanswered because the room phone didn't connect to the front desk. There was a busy signal. In the morning the breakfast attendant rudely asked my group if we were staying another night, which felt unwelcoming. When I bought a snack at the front desk I asked the person working where the nearest coffee shop was and they just said they don't drink coffee. I was surprised at the general lack of hospitality for my stay.

10

Susan

May 28, 2025

·

Stayed 1 night

The desk lady was friendly and helpful, check in was quick and efficient. The lobby was decorated for Father's Day which was cute and homey. My room was spacious, the bed was comfortable and it was really quiet. I would stay here again.

4

Robert

Jun 25, 2025

·

Stayed 2 nights

The internet and TV were out most of the second day. The lock on the door kept deactivating and required a visit to the desk each time to get in. When I asked for a partial refund for the second day when the internet and TV didn’t work I was told on refunds.

8

Brendon

Aug 2, 2024

·

Stayed 2 nights

The room was nicely updated and very clean, but was dark and needs more light. The bed was very comfortable and the breakfast included more than I expected, it was very good. The location can be difficult to get in and out of due to the high volume of traffic. Overall the hotel was very satisfactory and I would stay there again.

10

Virginia

Aug 1, 2024

·

Stayed 2 nights

Recent construction means sleek modern finishes and all the conveniences you expect in this price range. The A/C was very quiet and effective, AND the window actually opens for some unprocessed ventilation. Very comfortable.

10

Blaine

Aug 14, 2025

·

Stayed 1 night

Loved everything. The room was spacious and clean. The beds were comfortable and the bathroom was great. Very fresh and helpful staff!

10

Kimberly

Feb 7, 2025

·

Stayed 1 night

The hotel was great. The only drawback for us was the bed being uncomfortable. Everything else was wonderful.

4

Jennifer

Jun 12, 2024

·

Stayed 1 night

The remote for the tv didn’t work, had wires hanging out of the a/c and you could hear guest in the hall. Felt like the door didn’t really close enough to keep the sound out.

10

Stacey

Jul 1, 2025

·

Stayed 3 nights

Great location. Parking is pretty good. Room was clean. Bed was a bit firm for my taste. Lots of room. The pool area was fun. Breakfast was yummy!

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Service

Service is widely described as friendly, helpful, and accommodating, including quick check-ins, early arrivals, and effective lost-and-found support. However, several guests cite poor support, slow or problematic room readiness, or inflexible responses to complaints.

Related guest reviews

10

Karen

Sep 28, 2025

·

Stayed 1 night

The room was very nice, clean, and roomy. The breakfast was very good, and the staff were very friendly and helpful.

4

jared

Oct 28, 2025

·

Stayed 1 night

Staff support was awful. Breakfast was closed 20min early. Double charged deposit due to minimal training on the system. Black mold in the shower. Not really up to IHG standards.

10

Alan

Jan 27, 2025

·

Stayed 4 nights

The room was basic, but clean and the beds were comfortable. The staff were very warm and friendly, always greeting us in the morning and when we returned in the afternoon. My son left his ski jacket in the room when we checked out. When we realized it many hours later and contacted the front desk, they were able to locate the jacket immediately and worked with an outside contractor (ILeftMyStuff.com) to box it up and send it back to my son via UPS. All communication was very caring and efficient. As you would expect ILeftMyStuff charges for the service, but definitely less than the cost of replacing the jacket! It's a Holiday Inn, not Four Seasons, but great service!

4

Lisa

Feb 25, 2024

·

Stayed 2 nights

While everyone was nice at the property, there were several points of failure with systems in place, communications, and employee empowerment. We arrived at 5pm and were checked into a VD room. The desk told us multiple times they were sold out, but for some reason wouldn’t check us into a different VC room, but instead asked us to wait while the room was cleaned. That took almost 2 hours, which is 4 times more than it should for a QNQN room. We were offered only snacks and to be in the room while she cleaned it. They then seemed to lose track of time and wouldn’t communicate with her due to a language barrier, and so we had to ask twice strong 7pm, if we could get in. We were assured management would know and reach out to us on Monday. That never happened. I do expect the hotel to make up for it with an IHG gift card, because this was a ridiculous situation. I worked in hotels for 8 years and there’s multiple different ways this could have been handled.

10

Michelle

Mar 30, 2024

·

Stayed 1 night

I called to tell them my son was checking in early in the morning, as he was driving from ND. At 4am they greeted him at the door and had his key right ready for him. Excellent service!

10

Susan

May 28, 2025

·

Stayed 1 night

The desk lady was friendly and helpful, check in was quick and efficient. The lobby was decorated for Father's Day which was cute and homey. My room was spacious, the bed was comfortable and it was really quiet. I would stay here again.

10

Trixy

Mar 17, 2025

·

Stayed 1 night

We loved our stay here. Front desk was so sweet and kind and very accommodating.

10

Sabrina

Oct 4, 2024

·

Stayed 2 nights

The staff was wonderful and very helpful to our situation.

10

Florin

Mar 26, 2025

·

Stayed 1 night

Checkin was great. Fellow at the desk was super courteous and friendly. Arby's is right across the street.

10

Cindy

Dec 20, 2024

·

Stayed 1 night

Got to the room and of course the first thing my husband does is turns on the TV. It was broken. He took a picture of the broken screen and went to walk to the gal at the desk. She said she didn’t have any tvs but she could move us to another room. That worked out well. Thankful for the service.

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AI-generated summary based on recent guest reviews

Location

Convenient to local dining, shops, and attractions such as Soldier Hollow and Homestead Crater, with several walkable options. Some experience traffic noise and tricky access in a busy or industrial area.

Related guest reviews

10

Elizabeth

Aug 19, 2024

·

Stayed 1 night

It was in an industrial area. But the hotel was nice

8

Karen

Mar 25, 2023

·

Stayed 1 night

The view of the mountains and forest was outstanding.

10

Wes

Dec 4, 2023

·

Stayed 1 night

Nice place to stay. Close to the Homestead crater. Breakfast was good.

10

Tyler

Aug 24, 2024

·

Stayed 1 night

Went for a high school mtn bike race. Very close to Soldier Hollow. Great breakfast and environment

10

James

Apr 19, 2024

·

Stayed 1 night

Tough to get in and out of but not far from everything

10

Krista

Jul 10, 2024

·

Stayed 1 night

Great property! Close to everything!

10

Jonathan

Dec 1, 2024

·

Stayed 1 night

Very clean and accesible to a lot of food areas and Walmart.

10

Sacha

Oct 12, 2025

·

Stayed 1 night

Great location, lots within walking distance. The room was clean and comfy.

10

Linda

Jul 25, 2024

·

Stayed 2 nights

Loved the food trucks within walking distance. There was quite a bit of traffic noise.

10

Stacey

Jul 1, 2025

·

Stayed 3 nights

Great location. Parking is pretty good. Room was clean. Bed was a bit firm for my taste. Lots of room. The pool area was fun. Breakfast was yummy!

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Dining

Breakfast is commonly praised for quality and variety. Some guests encountered timing issues (early clean-up or not ready) and occasional cold or unappealing items.

Related guest reviews

10

Karen

Sep 28, 2025

·

Stayed 1 night

The room was very nice, clean, and roomy. The breakfast was very good, and the staff were very friendly and helpful.

4

jared

Oct 28, 2025

·

Stayed 1 night

Staff support was awful. Breakfast was closed 20min early. Double charged deposit due to minimal training on the system. Black mold in the shower. Not really up to IHG standards.

10

Teresa

Mar 25, 2025

·

Stayed 2 nights

Always depend on the same quality. Excellent breakfast

8

Brian

Aug 11, 2025

·

Stayed 3 nights

Always like staying here when we are in Heber. Pool is nice, rooms are clean, breakfast is great!

10

Robert

Apr 20, 2025

·

Stayed 1 night

Nice hotel, good rate, great breakfast.

8

Robert

Jan 16, 2023

·

Stayed 2 nights

The hotel was nice and the staff helpful and friendly. Breakfast on the first morning was not completely ready at 6:30am. Otherwise it was a satisfactory stay.

10

Eric

Aug 9, 2025

·

Stayed 1 night

Amazing staff room is really clean very good atmosphere. Breakfast was amazing. Very nice pool and Jacuzzi.

8

Patricia

Sep 6, 2024

·

Stayed 1 night

The stay was good and the room was very clean. The bed was okay but bad for my back. The breakfast was disappointung as the cheese omelets were bad tasting - luquid eggs with inexpensive cheese. I couldnt eat it. The other breakfast items were generally good, although the "orange juice" was not really juice, not a great flavor.

8

Celeste

Nov 20, 2024

·

Stayed 1 night

Overall, an okay experience but had some hiccups. We asked for a late checkout and were told no, when there literally three cars in the parking lot. Had a 90-year old grandmother with me and would have helped to have the extra time. Breakfast was supposed to be served until 10, we got down there about 9:40 and it was almost cleaned up, seemed unhappy that we showed up.

10

Stacey

Jul 1, 2025

·

Stayed 3 nights

Great location. Parking is pretty good. Room was clean. Bed was a bit firm for my taste. Lots of room. The pool area was fun. Breakfast was yummy!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $140	10 $132
11 $116	12 $116	13 $106	14 $116	15 $114	16 $120	17 $118
18 $97	19 $106	20 $105	21 $106	22 $105	23 $112	24 $112
25 $100	26 $104	27 $104	28 $105	29 $104	30 $92	31 $102

Su	Mo	Tu	We	Th	Fr	Sa
1 $84	2 $83	3 $83	4 $84	5 $86	6 $133	7 $135
8 $85	9 $86	10 $85	11 $85	12 $91	13	14 $86
15 $85	16 $85	17 $86	18 $86	19 $85	20 $86	21 $90
22 $86	23 $86	24 $86	25 $85	26 $86	27 $86	28 $85
29 $85	30 $85

Holiday Inn Express Heber City by IHG

Prices for Holiday Inn Express Heber City by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Guest reviews of Holiday Inn Express Heber City by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Heber City by IHG

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