Black Rock Mountain Resort

The only negative was the pool was unbearably cold. When we informed a staff member, he took the water temperature and agreed. I think the heater must have inadvertently kicked off. Water temp was great the next morning.

Excellent property with dining, bar, entertainment, heated outdoor pool, hot tub, and gaming room. Very warm and friendly atmosphere with a great staff.

Great location near all Park City ski slopes (15min) Ski shuttle Heated pool and hot tub GREAT indoor lounge with air hockey, pool tables and ping pong!

5 star property. Very clean luxury condo. Kitchen appliances excellent. Great view. Resort pool, hot tub and gym well maintained. We really enjoyed our stay.

Great property! Loved the heated pool and hot tub. The work out room was nice too.

Hotel has great potential but we ended up in a room with lots of construction outside that ruined the "mountain view" we signed up for. Also the pool and hot tub were closed, which was disappointing given we chose this place partially based on this.

Beautiful condo style resort. The rooms were luxurious and the service was amazing from the valet ski shuttle

Very clean and brand new. Comfy beds and spacious room. Door to room didn’t latch closed properly. Hot tub down for repairs. Light from thermostat had to be covered so we could sleep. TV’s don’t work properly so couldn’t watch Sunday football. No ice machines. Ice at front desk if you ask but they didn’t have a container and had to make the long walk back to the room to grab an ice bucket. Staff friendly but need to be more informative on issues and provide details upfront such as that you don’t get your room cleaned unless you set it up 24 hours in advance.

My family and I had a great time here!! They have everything you need. They have a bar, restaurant, ski rentals, shuttle services, a small market, gym, heated pool and hot tub and me and my kids favorite was the game room. I highly recommend stay here!!

Great and clean amenities (pool, heater, sauna, game room). We enjoyed our stay here and would love to stay here again if we come back.

Still under construction. Woke up at 7am with a WONDERFUL fire alarm testing. This property only accepts dogs under their terms of ‘pet friendly’ and I was traveling across the country while moving with my cat, that had to sleep in my car. Then when we got to our room there was dog hair on the pillows and CARPET, which was visible, so I’m guessing the floors were not vacuumed, so now all of my things have dog hair on them. The entry way was VERY steep and had a lip that was hard to get the luggage carrier over but hold on tight because you’re gonna be chasing after the carrier when to get over the lip. The restaurant was wonderful and the live music was fun addition.

Very clean

We had a wedding and it was very close to the venue. We arrived early and the room was ready, which was a plus. It was great that there was on-site dining. We had breakfast and late lunches there before we had to go to the rehearsal dinner and wedding. It was in a beautiful location, it was super clean, staff were super friendly. I would totally go back and stay here the next time I go to Park City

The hotel was very clean and nice inside. Rooms were big and very comfortable. The bed was a little too soft for my liking but I still slept well and enjoyed our stay. Staff was friendly also. I don’t mind the location even though it’s not inside park city. It’s only 13 minutes there and close in proximity to a lot of places. I would definitely stay here again

The property and room were very clean, the front desk was very friendly. We will stay there again when visiting.

Very clean property. Warm lobby and clean rooms with mini fridge and microwave. Free Shuttle service to nearby locations. Everyone was very courteous.

Great resort, very clean

5 star property. Very clean luxury condo. Kitchen appliances excellent. Great view. Resort pool, hot tub and gym well maintained. We really enjoyed our stay.

Lovely lobby. Staff attentive. We had two Queen room, it was small and we were a bit disappointed at first. Lovely big window, wished we could have cracked it to let in fresh air. Beds, super comfortable. Tub was nice a big. Rec room downstairs was nice. Tv in rooms big. Hallways and elevator smelled like perfume, a little bit to intense in the elevator, hallways weren't so bad.

Sleek design, view from room was very nice, fireplace in living room of 2 bedroom unit was welcome. Plenty of space in bedrooms, bathrooms, kitchen and living room. The room interiors lacked a warm personal touch. Loved the fact that dogs are welcome, even though we hadn't brought ours. Restaurant staff was exceptional and food was really good. My only issue was cleanliness of bedding and bathroom floors.

ac way too loud

Beds were terrible and room had no chair , I Would not stay here. Aqain

Black rock offered large space, new renovated rooms, many amenities, and on site dining which simply cannot be beat for the price of Park City lodging. The only things I didn't love were not having an ice machine in the room, and I could hear the upstairs neighbors walking around. It would be worth it to pay more and request a higher floor but I would definitely stay again. Their hot tub is large so that two groups can enjoy it.

There is much to like about this establishment. My only quip is that if you are staying in a suite, it's difficult to regulate the temperature.

Construction made for less than ideal surroundings and broken hot tub. No silverware (even plastic would have been nice) in unit. NO DESK OR EVEN A CHAIR IN THE UNIT.

Such beautiful rooms for what I'd consider a reasonably affordable price! As soon as we walked in, we practically walked into what felt like a house with a nice view of the area through the windows! The beds were also the softest and most comfortables beds I've ever slept on. Add the amazing ambience and chic decor, and this is definitely a place I want to come back to.

This is one of the nicest hotels we have stayed at in a long time. It was clean, comfortable and very roomy. My only complaint is that the wi-if was very weak and sporadic in the suite we were in.

The rooms were spacious and comfortable. The shuttle service was excellent.

My wife and I made a quick getaway here after coming back from a work trip. The hotel was beautiful, the room was fantastic. Couple of gripes. The restaurant closes at 9pm!? We had a flight that landed in SLC at about 8 so by the time we got here we just missed dinner. That seems pretty early for a resort style hotel. We called down and requested extra pillows and no one ever showed up. Lastly and most importantly…we paid for a Mountain View room and instead we had construction view. Nothing says romantic getaway like a dude in a hard hat standing outside your bedroom sliding glass doors at 7:45am making solid eye contact

Lovely place to stay. Great service, clean and new. Food was excellent. Only drawback was the room above was extremely noisy. Sounded like a horse was stabled there. We ask front desk to check it out but nothing changed.

excellent property, rooms are amazing, pool area is nice. only issue i had was with front desk/housekeeping. I called down at 9:00 friday night for an extra blanket for someone sleeping on couch. called again at 930, and by 10:15 i had to call a 3rd time. This time i got more disgruntled, finally got a blanket around 10:30pm i gave 5 stars because i love the property, but this was not a good experience to have. I have stayed there 3-4 other times in the past.

Before I booked the room, I read a review that mentioned front desk staff laughing at them and thought it was embellished. Come to find out, it happened to me too! Not sure what was so funny to where the two young men needed to point and laugh at me; I guess I need some introspection. Anyway, the room they assigned us at first was in complete disrepair, but the staff did a good job relocating us—minus the part where they threatened to tow our vehicle while we waited. The room was very nice and clean, and the pool and hot tub were great (as were the sauna and spa). I especially liked that the pool was fresh and clean, yet not heavily chlorinated. Water temp for both the pool and hot tub were perfect. The a/c unit in the bedroom with the two queen beds was extremely loud and didn’t cool the room well. The living room/kitchen area and the bedroom with the king bed were perfect. Kitchen was well stocked. Game room looked cool but we didn’t use it; the arcade was completely gutted, which was disappointing to our 11-year-old, for whom we booked the room as a birthday getaway. Last complaint: the market closes at 3pm, and there isn’t anywhere nearby that offers simple stuff like snacks and beverages. I was unable to find a vending machine in working order. Not sure I’ll stay again unless the staff receives some training on professionalism. The other stuff wasn’t a dealbreaker, and ultimately, the place is nice enough and new enough to where I’m sure the kinks can be worked out.

Front desk manager was amazing. Very accommodating as we had motorcycle problems. Nice facility and comfortable room. Will be back

I was very disappointed with the overall stay. There was no help for the luggage, after the first night of being too hot. The only way the heat or cool could be adjusted was for a maintenance man to come to the room. They didn’t replenish the body lotion, and there was no bath gel, and if you use the shampoo which lasted for one shampooing, they didn’t replace that. The only way the beds would be made is if you ask for that specifically. The transportation was not available prior to 7 AM in the morning even with Prec request. For $800 a night it’s not a place. I will choose to stay again.

Overall - disappointing. The hotel has a lot going for it, mainly that it was a bargain compared with other options. However, you get what you pay for… You have to request house keeping, and when we did, they still didn’t come. They have an app based “shuttle” which won’t, unlike the advertisements, take you wherever in Park City, it runs a set loop that you reserve seats on. Fine. Except when you wait 90 minutes with your kids for a ride back from the resort and are told by the hotel that “we only have one driver today and he forgot his phone so he isn’t taking pickups.” You can rent a car, but expect 40-60 minutes each way to the resorts, not the 15 minutes these guys claim. The outdoor pool and hot tub are empty. Potentially because they’re both pretty cold. The requirement to use a key card to get back into the building is a nice touch… especially when you’re cold and wet. The staffing was low. We particularly felt that when one of our two doors (which never worked) was supposed to be repaired mid stay, and wasn’t. Or during each of the four times that our keys stopped working for the other door and maintenance had to get involved. Those guys are lovely by the way. Going to a winter resort and expecting decent bedding? Don’t. Instead of an actual comforter these guys do a top sheet, a thin blanket, and then another top sheet in an epic level of cheapness. Try and speak to the manager during your trip? Good luck.

One of the best resorts I’ve stayed at definitely recommend! The transportation van was a great option for getting to main st, the drivers were all so nice and the staff was so kind and helpful. Loved this place would definitely come back.

My wife and I made a quick getaway here after coming back from a work trip. The hotel was beautiful, the room was fantastic. Couple of gripes. The restaurant closes at 9pm!? We had a flight that landed in SLC at about 8 so by the time we got here we just missed dinner. That seems pretty early for a resort style hotel. We called down and requested extra pillows and no one ever showed up. Lastly and most importantly…we paid for a Mountain View room and instead we had construction view. Nothing says romantic getaway like a dude in a hard hat standing outside your bedroom sliding glass doors at 7:45am making solid eye contact

During my 3 day stay the fire alarm went off several times during the night on 2 of these days. The staff seemed to not be interested in taking care of the issue. I went to another hotel after the second day.

This was a fantastic place to stay if you want to be around the Park City Area. The drive to park city was only about 10-15 min. The staff were super friendly and helpful. If you need anything at all they are there to help. The shuttle was super convenient! Super easy to use through the app and didn’t take long at all to get picked up! This will now be my place to stay when I’m visiting park city🙌

Property itself was nice but the service was subpar. We requested housekeeping 3 days in a row and they failed to show. We even spoke with a manager who said they would try to get someone up that same day but they be failed to show. Also, overlook restaurant failed to get our order right on 3 occasions. Was expecting better overall service for the price paid.

I liked that it was out of the way of evwruthing else. Its a bit of a drove to shopping areas, 12 minutes but not bad. I loved staying there. Not real expensive either.

The hotel, staff, rooms are great. It's 5 miles from Park City

Such a great stay. Minutes to Park City and Deer Valley. Food and Bev was delicious. Great family amenities. We will absolutely be back!

Beautiful, remote property with lots of in-suite amenities for a comfortable stay. Bed was too soft and you sank into a deep valley. Other furniture was comfortable and room came with a lovely private balcony for early coffee or reading outdoors.

Great views and out of Park City hubbub. We did not use the shuttle but it will take you into Park City which is great due to parking being at a premium. Close to the highway so easy to get around to the other areas, such as Heber and Midway. Staff is quite friendly and we enjoyed the steam room, sauna, heated pool, hot tub and exercise room.

Great hotel; not near anything.

The property is very new and modern. The rooms are well appointed and spacious (I had a 1BR suite). The restaurant and bar food was better than I expected. This resort was about 15 minutes from Park City Mountain ski resort and we used the complementary shuttle every time we went to town/skiing to avoid the parking nightmares. Overall, a good experience.

Great value to stay here and close to Park City and Deer Valley. Really beautiful property.

Nice accommodations and great onsite options for bar and restaurant. Close to everything without the congestion of being in Park city

This was a fantastic place to stay if you want to be around the Park City Area. The drive to park city was only about 10-15 min. The staff were super friendly and helpful. If you need anything at all they are there to help. The shuttle was super convenient! Super easy to use through the app and didn’t take long at all to get picked up! This will now be my place to stay when I’m visiting park city🙌

Awesome trip. The room was lovely, the pool & spa were nice, the restaurant was amazing. Staff was pleasant and helpful. I am a Salt Lake resident, just looking for a little two night staycation, and I would definitely go back!

We had a wedding and it was very close to the venue. We arrived early and the room was ready, which was a plus. It was great that there was on-site dining. We had breakfast and late lunches there before we had to go to the rehearsal dinner and wedding. It was in a beautiful location, it was super clean, staff were super friendly. I would totally go back and stay here the next time I go to Park City

The stay was amazing! The food was the best food I had eaten in a long time! The staff was very friendly and we were treated just like family! We will be staying here again!

Had breakfast the morning before my checkout and I received burnt bacon. There was no one around to come by to refill my coffee. No one came to provide the bill until i went to front desk.

Loved the modern newness and the awesome shuttle service and drivers. Beautiful property with lots of windows. Jacuzzi, sauna and steam room wonderful. Odd smell at 2nd floor. Food was hit or miss, usually room temp or something missing. Sent food back several times and even left one morning when we were one of two parties at breakfast and it took 45 min for food to come out (after notifying busser-our waiter had disappeared) and food was cold. We walked out. Has potential and affordable but still needs improvement.

Perfect stay. Very friendly people. The restaurant had amazing food unfortunately i got really bad heart burn before going to the restaurant so i couldnt eat the food i ordered but my husband said it was amazing! I loved the funeral potatoes. I couldnt help but to eat those! The bar has a lot of options almost same food menu as the restaurant the drinks look amazing! We went and took shots of tequila! The pool/and hot tub was so nice the pool is warmed up so getting out of the hot tub going into the pool doesnt give you body shock lol. The hot tub is pretty decent sizes! Get the towels from the front desk for the pool

Great property and awesome service. Gabe’s first day in restaurant and he was very attentive and friendly. Will definitely come back!

My wife and I made a quick getaway here after coming back from a work trip. The hotel was beautiful, the room was fantastic. Couple of gripes. The restaurant closes at 9pm!? We had a flight that landed in SLC at about 8 so by the time we got here we just missed dinner. That seems pretty early for a resort style hotel. We called down and requested extra pillows and no one ever showed up. Lastly and most importantly…we paid for a Mountain View room and instead we had construction view. Nothing says romantic getaway like a dude in a hard hat standing outside your bedroom sliding glass doors at 7:45am making solid eye contact

This resort is a mixed bag, but it could be great. A key piece of information missing is the construction and expansion of the resort which impacts a large proportion of the Mountain View side of the property. I was allocated room 313, which is a 2 bedroom condo. It’s a super property, but the location of this room is seriously let down by its location; next to the restaurant. All 3 rooms (2 bedrooms and the lounge) are overlooked by an area of the restaurant and in place of a balcony is a terrace, which doubles as the fire escape for the restaurant. The lack of privacy and intrusion from the restaurant (I opened the blind in a towel after a shower and definitely made eye contact with a diner) and the emergency lighting is frustrating. I was moved to 505 on the second night which was a GREAT property. Staff had said that a number of complaints had been made of this nature about 313 before so I’m not alone. The restaurant is substandard and disappointing. Waiting service is quick, but kitchen service is seriously slow and it took nearly 30 mins for me to get an order of Eggs Benedict with only 4 tables in the restaurant at the time. When it arrived, the eggs were over cooked and the hollandaise had split. The day before the everyday potatoes were over cooked and dry. Front of house staff are great and try so hard, but are sadly let down by some elements out of their control. Huge potential, but generally a bit of a let down.

Property itself was nice but the service was subpar. We requested housekeeping 3 days in a row and they failed to show. We even spoke with a manager who said they would try to get someone up that same day but they be failed to show. Also, overlook restaurant failed to get our order right on 3 occasions. Was expecting better overall service for the price paid.