Name: Best Western Plus Downtown Tacoma
Address: 2611 East E St., New Tacoma, Tacoma, Washington, USA, Tacoma, Pierce County, US
Price range: 110 $–330 $ per night
Rating: 6.83

Was Gäste sagen

Im Best Western Plus Downtown Tacoma heben Bewertungen die äußerst günstige Lage für Veranstaltungen in der Tacoma Dome hervor, zusammen mit laufenden Renovierungen, häufigen Aufzugsausfällen, einem reduzierten gastronomischen Angebot und sehr unterschiedlichen Erfahrungen in Bezug auf Instandhaltung und Service, die von freundlicher Hilfe bis hin zu langen, unterbesetzten Check-ins reichen.

Mehrere Reisende warnen, dass sich die Umgebung unsicher anfühlt und dass die Parkmöglichkeiten begrenzt oder unsicher sein können. Die Zimmer werden oft als veraltet mit inkonsistenter Instandhaltung, unzuverlässigem WLAN und Zuglärm beschrieben, obwohl einige Gäste sie sauber, ruhig und komfortabel fanden. Erwarten Sie einen einfachen Aufenthalt, bei dem die Nähe während der Renovierungen gegenüber dem Feinschliff Priorität hat.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Derzeit im Umbau, wobei Aufzüge oft außer Betrieb oder sehr langsam sind. Es gibt eine Tiefgarage vor Ort, aber die Stellplätze sind begrenzt und einige Gäste berichteten von Sicherheitsproblemen; kein Pool und das Restaurant/die Bar sind geschlossen.

Reinigung

Die Rückmeldungen sind gemischt: Viele berichten von schmutzigen Zimmern, fleckiger Bettwäsche, verstopften Abflüssen und gelegentlichem Schädlingsbefall; andere fanden die Räume sauber.

Zimmer

Im Allgemeinen veraltet mit wiederkehrenden Wartungsproblemen (lockere Steckdosen, niedrige Toiletten, schwache Klimaanlage oder Heizung, schlechter Fernsehempfang) und gelegentlichem Zuglärm; das WLAN kann unzuverlässig sein. Einige Gäste fanden die Zimmer ruhig und komfortabel.

Dienstleistung

Das Personal ist oft freundlich und hilfsbereit, aber der Check-in ist aufgrund von Personalmangel und Veranstaltungsbesuchern häufig langsam und unorganisiert.

Ähnliche Gästebewertungen

2

Brenda

18. Dez. 2022

·

Aufenthalt am 1 Nacht

Check in was under staffed. We waited over an hr just to get in line to get checked in. There was only one person checking in people. The manager spent 10 mins yelling at everyone waiting on why it was taking so long. Cars were piled up out front waiting a parking pass. We had no hot water in our room and the toilet didn’t flush. The room was so cold and we were unable to turn up the heat. We did have a decent “free” breakfast and secure parking in the garage under the hotel.

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2

Dylan

5. Okt. 2023

·

Aufenthalt am 2 Nächte

Staff had no clue about concert, i was lucky and only took an hour and half to check in. bathroom had no working light, only one elevator operational and we had to convince staff to let us use stairs. Car next to me got broken into.

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2

Eleni

6. Aug. 2023

·

Aufenthalt am 1 Nacht

Totally overpriced and check in took three hours

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10

Karine

20. Feb. 2024

·

Aufenthalt am 2 Nächte

The morning/ day time staff makes the place a 5 star hotel. They went out of their way to help us be more comfortable in our room.

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4

Dorian

21. Juli 2024

·

Aufenthalt am 1 Nacht

Check in Hispanic gal was extremely nice, very informative, and even tried her best to get me set up ASAP. Advised me if I wanted a later check out its no issue at all for 12pm and to just let the front desk know since it doesn't take much effort on their end. Later on realized bathroom had no hair dryer, called front desk and they said they ran out of hair dryers and would try to locate one. Shouldn't there be at least one for every room in your hotel? Ended up waiting an hour with no response, went downstairs to ask, and was told sorry none available. Advised I just wanted it noted just in case the hotel may say I took the hair dryer and was told no need to. So basically, 0 follow up on the hotel service, and no hair dryer in a hotel?? Office chair was also completely broken down and couldn't even sit upright. Also asked the gal if I could have a slightly later check out at 12 as the initial person who checked me has advised, andwas told "it would be too much work to do on their end". This is completely baffling getting two different sides, proceeded to ask why as the initial checkin lady had advised me its a quick thing, and was told "I'm the person for tomorrow morning anyways, so its too much work". Man talk about customer service. I'd rather pay the same next time back to Hotel Murano, only tried this one since its closer to the dome, but man. For the same-ish price, the quality and service is completely atrocious. Props still to the Hispanic gal who signed me in.

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6

Wilma

23. Feb. 2025

·

Aufenthalt am 5 Nächte

This hotel is under remodeling construction (in February 2025). The elevators were not in service. The room could have been better vacuumed. Bathroom was clean. Had to walk to the main desk and ask for an extra blanket and how to get the TV to work. It did work with a few fuzzy channels. Breakfast was nice. Staff were helpful and pleasant. They called us 2 days before our arrival to ask if we wanted to cancel because of no elevator, but there were not other places available on such short notice. It worked out fine for us because we were on the 3rd floor, able to navigate the stairs and laugh about the circumstance we were in.

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4

Misty

6. Juli 2023

·

Aufenthalt am 1 Nacht

Took 45 minutes to wait in line in the lobby to check in. Only 1 staff member checking in guests, answering phones and directing foot traffic in the lobby. The lobby was blocked off to the dining area that once was used. Old coffee on floor and table that had been there until it was now dry. Receptionist spent too much time with guests trying to be all knowing rather than just answering the question and moving the process forward.

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10

William

10. Juli 2025

·

Aufenthalt am 1 Nacht

Desk clerk was on point and very helpful and friendly. Couldnt figure out TV setting she came to my room and walked me and my elderly mom thru it

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2

Hilary

16. Okt. 2023

·

Aufenthalt am 3 Nächte

Do not stay here!!! Took 2 hrs to check in. Arrived at 2:40pm and was checked in at 4:45pm. There was only 25 people in front of me, and it should not take that long. I noticed that Staff gave every person different reasons for the delay talk too. I talk to someone who checked in the day before and it was exactly the same. Only one elevator seem to work with no reason why. Signs up for renovations happening however, from what I can see nothing is being renovated. Rooms are disgusting. I Was just happy that there were no bed bugs and I did look. If I could afford another hotel last minute I would’ve, but that wasn’t in my budget for this trip unfortunately. Spend the extra money to stay elsewhere.

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10

R.

16. Juli 2024

·

Aufenthalt am 1 Nacht

This was my second stay here and I can’t say enough about how wonderful the staff is! I am so frustrated at myself for not getting names but the lady working the front desk and the maintenance man went truly above and beyond to make my stay great! I wouldn’t hesitate to stay again and the customer service is the best I have ever received at a hotel. Thank you to the staff for making me feel like a valued customer!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Fußläufig zur Tacoma Dome und zu den öffentlichen Verkehrsmitteln. Einige Gäste empfanden die Umgebung als unsicher.

Gastronomie

Das Frühstück besteht in der Regel aus einem To-Go-Beutel und nicht aus einem warmen Buffet, und das Restaurant/die Bar vor Ort sind geschlossen. Einige Gäste haben das angebotene Frühstück trotzdem genossen.

Monat	Durchschnittspreis
Januar	107 $
Februar	177 $
März	121 $
April	129 $
Mai	112 $
Juni	145 $
Juli	138 $
August	136 $
September	115 $
Oktober	121 $
November	114 $
Dezember	104 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $116	10 $116	11 $160	12 $330
13 $116	14 $116	15 $116	16 $110	17 $115	18 $138	19 $159
20 $209	21 $115	22 $115	23 $115	24 $116	25 $120	26 $121
27 $117	28 $117	29 $117	30 $117

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $116	2 $121	3 $119
4 $117	5 $115	6 $124	7 $126	8 $126	9 $126	10 $141
11 $115	12 $115	13 $128	14 $128	15 $128	16 $133	17 $133
18 $115	19 $115	20 $115	21 $115	22 $115	23 $119	24 $121
25 $116	26 $115	27 $115	28 $115	29 $115	30 $121	31 $119

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