Hampton Inn Rock Springs

Guests frequently use the pool and hot tub, but multiple reviews report outages, cold water, or maintenance issues. Parking is generally easy, though larger vehicles may have difficulty with the entrance or space, the property has had construction, and the hotel is pet-friendly with fees some find high.

Cleanliness earns frequent praise for tidy rooms and common areas, but a few guests reported dirty carpets or missed housekeeping and noted issues in the pool area. Maintenance lapses such as loose fixtures are mentioned occasionally.

Rooms are functional but dated, with several comments about worn furnishings, thin walls, and noisy or inconsistent HVAC; some also reported temperature control issues and hallway or exterior-door noise. While some found beds comfortable, others mentioned firm or uneven mattresses and flat pillows.

Service is widely described as friendly and helpful at check-in and during stays, with staff often accommodating requests. There are isolated complaints about a rude interaction or limited response to noise concerns.

Convenient location near I 80, restaurants, and shops; many guests found it quiet and safe with minimal traffic noise. A few noted construction or signage made access harder to find.

Breakfast is often praised for variety and quality, with plenty of options. Some reviews mention subpar items or low stock early on certain mornings.