Ibis Bratislava Centrum

Staff extremely rude and not helpful. When I checked in I explicitly asked if it would be possible for me to store the luggage there after check out (the website said I could but I wanted to make sure) and I was told I could. At check out when I wanted to leave my luggage there I was told it was not possible because they were going to close. I told them that I was told I could just the night before but the lady at the desk basically said she couldn’t care less. I asked for alternatives and she sent me to a place tha closed down ages ago.it took me ages to find a luggage storage and on top of having to pay 16 euros for the storage, I missed an already paid tour. The customer service was dreadful and the place was definitely not worth the money I paid.

Got to check in 11am instead, even without asking. The room was fine, just what you need for 1 night, but the shower was not nice. The breakfast was ok. Very practical placement of the hotel, near the streets of the old town and the castle.

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Rooms were decent, breakfast was a great selection and varieties of food. The best part is the 5 minute walk to the old town and some of the best restaurants in town.

Standard.