Name: Heritance Tea Factory
Address: The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Kandapola, Nuwara Eliya, Sri Lanka, Kandapola, Nuwara Eliya District, Sri Lanka
Rating: 8.75

Guest reviews

8.8

Fabulous

Based on 646 verified reviews

Who stays here?

Business

0%

Couple

60%

Family

25%

Group

12%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Heritance Tea Factory stands out for its unique conversion of a historic tea factory, scenic plantation setting, and consistently warm, helpful staff, while several reviews note dated rooms and bathrooms and a challenging, narrow access road.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Cynthia

20 Apr 2026

·

Stayed 2 nights

I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel. Everyone is so kind, welcoming and helpful. I took the nature walk with Mohan and he is very knowledgeable and has the best photography skills! I also did the Pekoe trail with Mutu, the kindest man who showed me all about the flora and fauna, and taught me some local languages. We had the best laugh! Thank you team!

10

Ashley

7 Apr 2026

·

Stayed 2 nights

Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.

10

Myra

1 Apr 2026

·

Stayed 1 night

Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.

10

Anette

15 Mar 2026

·

Stayed 2 nights

The room is comfortable but a bit dated. The bath tub needs to be replaced as it was stained and cracked. But the rest of the hotel was lovely with such a beautiful story behind. Food was great and the views and surroundings stunning. Interesting to see how the tea is made and that you use the same branch for black, green and silver tea. However, the car journey from Colombo was horrible with small, windy roads and it was easy to get car sick for 6 hrs drive - one way😱

10

Denis

26 Jan 2026

·

Stayed 1 night

Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️

The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Kandapola, Nuwara Eliya, Sri Lanka

Location

With a stay at Heritance Tea Factory in Kandapola, you'll be in the mountains, and 6.1 mi (9.8 km) from Pedro Tea Factory and 6.4 mi (10.4 km) from Pidurutalagala. This luxury hotel is 7.4 mi (11.9 km) from Lover's Leap Waterfall and 7.7 mi (12.4 km) from Holy Trinity Church.

Pedro Tea Factory(6.1 Miles)

Pidurutalagala(6.4 Miles)

Lover's Leap Waterfall(7.4 Miles)

Holy Trinity Church(7.7 Miles)

Assemblies of God Church Nuwara Eliya(7.9 Miles)

Victoria Park(8.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 21:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available onsite, and there is also limited onsite parking. No reservation is required.

Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately USD 22 for adults and USD 11 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 9:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is located in the mountains, approximately 6.1 miles from Pedro Tea Factory and 6.4 miles from Pidurutalagala. Other nearby attractions include Lover's Leap Waterfall (7.4 miles) and Holy Trinity Church (7.7 miles).

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of USD 15.0 per day. Advance request or confirmation may be required.

Heritance Tea Factory

Amenities

Property description

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