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El Cid Castilla Beach

143 US$

/nat

Gennemsnit for september

El Cid Castilla Beach - Image 1

El Cid Castilla Beach - Værelse

El Cid Castilla Beach - Værelse

El Cid Castilla Beach - Udsigt fra værelset

El Cid Castilla Beach - Pool

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143 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På El Cid Castilla Beach ligger prisen pr. nat i gennemsnit på 140 US$ i den billigste måned (oktober) og 250 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på El Cid Castilla Beach pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	146 US$
februar	250 US$
marts	164 US$
april	232 US$
maj	229 US$
juni	212 US$
juli	219 US$
august	237 US$
september	143 US$
oktober	140 US$
november	184 US$
december	214 US$

Dyrest: februar (ca. 250 US$)

Billigst: oktober (ca. 140 US$)

Om dette overnatningssted

Der tilbydes fuld spaservice, hvor du kan nyde massage. Du kan øve dit sving på golfbanen eller nyde godt af de andre rekreative faciliteter, som omfatter udendørs tennisbaner og et motionscenter. Dette resort i kolonialstil tilbyder desude...

Faciliteter

Der tilbydes fuld spaservice, hvor du kan nyde massage. Du kan øve dit sving på golfbanen eller nyde godt af de andre rekreative faciliteter, som omfatter udendørs tennisbaner og et motionscenter. Dette resort i kolonialstil tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr). Det er nemt at komme omkring og besøge nærliggende destinationerne med transportservicen (tillægsgebyr), der kører inden for en omkreds på 30 kilometer.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Mazatlán? På dette resort er der et område på 900 kvadratmeter til rådighed, bestående af et konferencecenter og 5 mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og selvstændig parkering (tillægsgebyr) findes desuden på stedet.

Spisning

Spis dig mæt i internationale retter på La Pergola, som er en af dette resorts 4 restauranter, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer). Du kan også købe en snack på stedets kaffebar/café. Besøg strandbaren, baren ved poolen eller en af de 2 barer/lounger, hvor du kan slappe af med en forfriskende drink.

Værelser

Overnat i et af de 500 værelser, der indeholder fladskærms-tv. Værelserne har privat balkon. Et tv med kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og designertoiletartikler.

Lokation

Fra El Cid Castilla Beach Hotel i Mazatlán (Zona Dorada) er der kun 15 minutters kørsel til Mazatlán Malecón og Machado Plads. Dette resort ved stranden ligger 0,7 km fra Playa Sábalo og 1,4 km fra El Cid Golf- og Countryklub.

I nærheden

Playa Sábalo(0.4 mil)
Punta Camaron-stranden(0.7 mil)
Islas de Mazatlán Økologiske Reservat(0.8 mil)
El Cid Golf- og Countryklub(0.9 mil)
Øerne og Beskyttede Områder i Californiens Golf(1 mil)
Museum for Strandskaller(1 mil)
MonteCarlo Casino(1.2 mil)
Casino del Rey(1.2 mil)
Caverna del Diablo(1.5 mil)
Mazatlán Malecón(1.5 mil)
Mazatlán Letters(1.5 mil)
Monument for Familien(1.5 mil)
Pacific Golf Center(1.9 mil)
La Gran Plaza Mall(2.1 mil)
Bula(2.5 mil)
Den foretrukne lufthavn for El Cid Castilla Beach Hotel er Mazatlán, Sinaloa (MZT-General Rafael Buelna Internationale Lufthavn)(15.5 mil)

Lokation

Avenida Camaron Sabalo, El Encanto, Mazatlán, Sinaloa, Mexico

Playa Sábalo (0.4 mil)

Punta Camaron-stranden (0.7 mil)

Islas de Mazatlán Økologiske Reservat (0.8 mil)

El Cid Golf- og Countryklub (0.9 mil)

Øerne og Beskyttede Områder i Californiens Golf (1 mil)

Museum for Strandskaller (1 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Ocean View Elite Golf Experience

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

495 ft²

Altan

Klimaanlæg

Separat stue

Privat badeværelse

9

Værelse - havudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

492 ft²

Altan

Klimaanlæg

Separat stue

Privat badeværelse

6

Ocean View Elite

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

495 ft²

Altan

Klimaanlæg

Separat stue

Privat badeværelse

5

Værelse - udsigt til pool

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

398 ft²

Altan

Klimaanlæg

Separat stue

Privat badeværelse

Gæsteanmeldelser

6.3

Behagelig

Baseret på 1.000 verificerede anmeldelser

Hvem overnatter her?

Business

6%

Par

25%

Familie

49%

Gruppe

16%

Solorejsende

1%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På El Cid Castilla Beach roser rejsende ofte det venlige og hårdtarbejdende personale samt beliggenheden ved stranden i Golden Zone med flere pools og familieaktiviteter, mens de bemærker, at ejendommen viser sin alder, og aspekter af all-inclusive-konceptet kan være forvirrende.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På El Cid Castilla Beach roser rejsende ofte det venlige og hårdtarbejdende personale samt beliggenheden ved stranden i Golden Zone med flere pools og familieaktiviteter, mens de bemærker, at ejendommen viser sin alder, og aspekter af all-inclusive-konceptet kan være forvirrende.

mange anmeldelser fremhæver rummelige værelser med god A/C og fantastisk havudsigt, men nævner også dateret indretning, faste senge, dårlig lydisolering og betalt eller begrænset Wi-Fi. Feedbacken om maden er blandet: specialrestauranter og morgenmad får ros, mens buffeterne og de inkluderede drikkevarer ofte er gennemsnitlige, og visse elementer eller steder kræver reservation eller ekstra gebyrer. Forvent en livlig og travl base ved stranden snarere end et roligt, moderne tilflugtssted.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Flere pools, adgang til stranden og aktiviteter på stedet roses; dog er liggestole/palapaer begrænsede, nogle pools er ikke opvarmede, og adgang eller åbningstider for visse barer/områder afhænger af armbåndets niveau.

Relaterede gæsteanmeldelser

4

Gloria

6. apr. 2024

·

Overnattede 3 nætter

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

8

James Patrick

19. mar. 2025

·

Overnattede 14 nætter

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

10

Laurie

7. aug. 2025

·

Overnattede 5 nætter

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

10

Luis

4. aug. 2025

·

Overnattede 5 nætter

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

10

Elsa

21. apr. 2025

·

Overnattede 3 nætter

Excelente atención, limpio, albercas y acceso a la playa.

Excelente atención, limpio, albercas y acceso a la playa.

8

Cynthia

9. sep. 2024

·

Overnattede 4 nætter

Pool and beach was accessible

Pool and beach was accessible

8

Alison

24. feb. 2025

·

Overnattede 7 nætter

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

8

Martha Laura

25. jul. 2023

·

Overnattede 8 nætter

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

8

DellRae

15. feb. 2025

·

Overnattede 7 nætter

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

10

Jessica

26. jan. 2025

·

Overnattede 4 nætter

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Renligheden er ofte god, men flere anmeldelser beretter om beskidte eller dårligt vedligeholdte værelser, plettede sengetøj, skadedyr og ujævn rengøring.

Relaterede gæsteanmeldelser

4

Erendira

26. jun. 2025

·

Overnattede 3 nætter

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

2

Guadalupe de jesus

26. feb. 2024

·

Overnattede 1 nat

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

4

Martha

10. dec. 2024

·

Overnattede 4 nætter

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

10

Nadia

20. nov. 2025

·

Overnattede 5 nætter

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

10

Kevin Daniel

17. nov. 2025

·

Overnattede 4 nætter

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

2

José luis

30. jul. 2025

·

Overnattede 2 nætter

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

2

Abigail

25. jun. 2024

·

Overnattede 2 nætter

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

10

Linnea

26. mar. 2025

·

Overnattede 9 nætter

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

6

Sandra Lynne

5. feb. 2023

·

Overnattede 7 nætter

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

8

Colleen Marie

28. mar. 2025

·

Overnattede 7 nætter

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige med god A/C og mange havudsigter, men indretningen er dateret, lydisoleringen er svag, sengene kan være hårde, og Wi-Fi er betalt/begrænset for nogle og upålidelig for andre.

Relaterede gæsteanmeldelser

6

Jesús

8. apr. 2025

·

Overnattede 3 nætter

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

10

John Kelly

12. maj 2025

·

Overnattede 14 nætter

Great ocean view from our room!

Great ocean view from our room!

6

ivan

13. jul. 2024

·

Overnattede 5 nætter

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

10

Luis

4. aug. 2025

·

Overnattede 5 nætter

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

8

zayde

7. maj 2025

·

Overnattede 4 nætter

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

8

Francisco

3. aug. 2024

·

Overnattede 3 nætter

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

10

Kevin Daniel

17. nov. 2025

·

Overnattede 4 nætter

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

8

Francisco

15. aug. 2024

·

Overnattede 3 nætter

Necesita remodelar los cuartos estan igual que enos 90s.

Necesita remodelar los cuartos estan igual que enos 90s.

10

joanna

23. jul. 2024

·

Overnattede 4 nætter

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Terri

24. feb. 2024

·

Overnattede 8 nætter

Rooms were loud. Not much for sound proofing.

Rooms were loud. Not much for sound proofing.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives bredt som venligt, opmærksomt og hjælpsomt, men check-in kan være langsom, interaktioner i receptionen varierer, og regler vedrørende armbånd/fordele skaber tilbagevendende forvirring.

Relaterede gæsteanmeldelser

6

oswaldo

20. apr. 2025

·

Overnattede 1 nat

El check In fue demasiado lento y no fueron tan amables

El check In fue demasiado lento y no fueron tan amables

6

William

15. apr. 2024

·

Overnattede 12 nætter

Check in staff were unable or unwilling to explain the limitations of our service level.

Check in staff were unable or unwilling to explain the limitations of our service level.

10

Adam Kimberly Thomas

9. nov. 2025

·

Overnattede 7 nætter

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

6

Janice

17. apr. 2025

·

Overnattede 7 nætter

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

10

Ron

4. nov. 2025

·

Overnattede 4 nætter

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

6

Elvira

15. dec. 2025

·

Overnattede 3 nætter

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

10

Silvia

28. sep. 2025

·

Overnattede 3 nætter

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

6

John Robert

9. sep. 2024

·

Overnattede 4 nætter

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

2

Jacqueline

12. nov. 2025

·

Overnattede 2 nætter

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

8

Sammy

28. apr. 2023

·

Overnattede 3 nætter

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

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Lokation

Beliggende ved stranden i Golden Zone med nem adgang til butikker og restauranter; stranden er travl med sælgere og larmende bands, der reducerer den stille tid.

Relaterede gæsteanmeldelser

6

Tyler

19. dec. 2024

·

Overnattede 9 nætter

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

8

Lloyd John William

6. feb. 2023

·

Overnattede 9 nætter

Close to everything

Close to everything

8

Danhira

10. jan. 2023

·

Overnattede 19.362 nætter

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

6

Becky Lynne

31. jan. 2023

·

Overnattede 10 nætter

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

10

Alma

8. aug. 2025

·

Overnattede 2 nætter

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

8

Jose

11. jun. 2024

·

Overnattede 2 nætter

Property was close to many other shops.

Property was close to many other shops.

10

James

25. apr. 2025

·

Overnattede 4 nætter

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

6

Frank G

4. mar. 2023

·

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

10

joanna

23. jul. 2024

·

Overnattede 4 nætter

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Gerda

26. feb. 2025

·

Overnattede 23 nætter

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

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Spisning

Specialrestauranterne imponerer ofte, og morgenmaden kan lide af nogle, men buffeterne og de inkluderede drikkevarer er ofte middelmådige, reservationer er påkrævede til a la carte-restauranter, og nogle varer koster ekstra på trods af all-inclusive konceptet.

Relaterede gæsteanmeldelser

6

Emiliano

1. okt. 2024

·

Overnattede 3 nætter

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

6

Stacy

12. mar. 2025

·

Overnattede 7 nætter

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

10

Laurie

7. aug. 2025

·

Overnattede 5 nætter

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

8

Irene

15. mar. 2025

·

Overnattede 3 nætter

I like the swimming pool area but the only good restaurant is La concha .

I like the swimming pool area but the only good restaurant is La concha .

8

ROBERT

4. dec. 2024

·

Overnattede 5 nætter

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

6

Manolo Jose

20. apr. 2025

·

Overnattede 9 nætter

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

6

eduardo

5. aug. 2023

·

Overnattede 4 nætter

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

8

Everardo

28. apr. 2025

·

Overnattede 4 nætter

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

8

Calvin

30. mar. 2025

·

Overnattede 7 nætter

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

6

Sandra Lynne

5. feb. 2023

·

Overnattede 7 nætter

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

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8

MIGUEL ANGEL

20. jul. 2026

·

Overnattede 3 nætter

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

10

María de Lourdes

12. jul. 2026

·

Overnattede 5 nætter

Solo más variedad de comida

Solo más variedad de comida

8

Lupita

30. maj 2026

·

Overnattede 3 nætter

Our stay was great. All the staff in every part of that hotel were very helpful and kind! Souvenir shops within the hotel are 10/10.

Our stay was great. All the staff in every part of that hotel were very helpful and kind! Souvenir shops within the hotel are 10/10.

10

jose de jesus

27. maj 2026

·

Overnattede 4 nætter

bien

bien

4

Carlos

25. maj 2026

·

Overnattede 7 nætter

Old hotel, pools to crowded, drinks horrible. Staff nice and helpful

Old hotel, pools to crowded, drinks horrible. Staff nice and helpful

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 16:00 til 23:59

Før 12:00

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $220	17 $427	18	19
20 $183	21 $183	22 $183	23 $173	24 $183	25 $183	26 $183
27 $171	28 $172	29 $180	30 $172

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Reservationer er påkrævet for golftider, massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette resort inden ankomst via kontaktoplysningerne på reservationsbekræftelsen.
Børn i alderen 12 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
Gratis Wi-Fi på offentlige områder er begrænset til 4 pr. enhed.
Gæster kan få adgang til deres værelser med en mobilenhed.

Gebyr for lufthavnstransport: 35 USD pr. person (enkelt)
Gebyr for lufthavnstransport pr. barn: 35 USD (enkelt) (op til 17 år)
Gebyr for selvstændig parkering: 5 USD pr. nat (intet gebyr for indkørsel/udkørsel)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.