Voltar à pesquisa

Luna Palace

US$ 94

/noite

Média para setembro

Luna Palace - Image 1

Luna Palace - Quarto

Luna Palace - Quarto

Luna Palace - Vista do quarto

Luna Palace - Piscina

Preços para Luna Palace

Selecione datas para ver preços e disponibilidade

US$ 94

/noite

Média para setembro

Preços médios mensais

Em Luna Palace, o preço por noite é, em média, US$ 74 no mês mais barato (março) e US$ 149 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio por noite em Luna Palace por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 89
fevereiro	US$ 97
março	US$ 74
abril	US$ 101
maio	US$ 92
junho	US$ 98
julho	US$ 125
agosto	US$ 149
setembro	US$ 94
outubro	US$ 88
novembro	US$ 89
dezembro	US$ 118

Mais caro: agosto (aprox. US$ 149)

Mais barato: março (aprox. US$ 74)

Sobre este alojamento

Há várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, um escorrega e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis ...

Comodidades

Há várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, um escorrega e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem Check-in rápido, registo de saída rápido e uma receção aberta 24 horas. Há estacionamento grátis no local.

Restaurante

Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. O hotel serve pequenos-almoços buffet diariamente entre as 7:00 e as 11:30 mediante uma sobretaxa.

Quartos

Os 71 quartos climatizados oferecem uma kitchenette com um frigorífico e um micro-ondas, se quiser preparar os seus pratos favoritos. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As comodidades incluem ainda cofres e cafeteiras/bules. A limpeza dos quartos é efetuada diária.

Localização

Com uma estadia Luna Palace Hotel and Suites em Mazatlán (Zona Dorada), ficará a 15 minutos de carro de Malecón de Mazatlán e de Plaza Machado. Este hotel de praia está a 0,2 km (0,1 mi) de Ilhas e Áreas Protegidas do Golfo da Califórnia e a 0,2 km (0,1 mi) de Praia Sábalo.

O que há nas proximidades

Ilhas e Áreas Protegidas do Golfo da Califórnia(0.1 milhas)
Praia Sábalo(0.1 milhas)
Playa Punta Camarón(1.7 milhas)
Reserva Ecológica Islas de Mazatlán(1.8 milhas)
Museo Ciudad de las Conchas Mariñas(1.8 milhas)
Bula(1.9 milhas)
Campo de Golfe El Cid Country Club(2 milhas)
Cassino MonteCarlo(2.2 milhas)
Casino del Rey(2.2 milhas)
Centro Comercial Galerias Mazatlán(2.3 milhas)
Monumento a la Familia(2.4 milhas)
Caverna do Diabo(2.4 milhas)
Malecón de Mazatlán(2.5 milhas)
Letras de Mazatlán(2.5 milhas)
Praia Brujas(2.7 milhas)
O aeroporto principal mais próximo é o de Mazatlan, Sinaloa (MZT-Aeroporto Internacional General Rafael Buelna)(16.4 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza

Localização

Avenida Camaron Sabalo S/N, El Encanto, Mazatlán, Estado de Sinaloa, México

Ilhas e Áreas Protegidas do Golfo da Califórnia (0.1 milhas)

Praia Sábalo (0.1 milhas)

Playa Punta Camarón (1.7 milhas)

Reserva Ecológica Islas de Mazatlán (1.8 milhas)

Museo Ciudad de las Conchas Mariñas (1.8 milhas)

Bula (1.9 milhas)

Mais informações sobre a localização

Opções de quartos

19

Suite Júnior, kitchenette, vista parcial para o oceano

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

ou

2 Camas De Casal

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

12

Suite-Estúdio Júnior

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Casal

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

16

Estúdio, kitchenette, vista para o oceano

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

23

Suite Familiar, 1 quarto

Detalhes do quarto

2 Camas De Casal

e

2 Camas Individuais

Dormidas 6

Varanda

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

18

Junior Suite, Kitchenette, No view

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

ou

2 Camas De Casal

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

19

Suite Júnior, kitchenette, vista para o jardim

Detalhes do quarto

2 Camas De Casal

ou

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

Avaliações dos hóspedes sobre Luna Palace

8.2

Muito Bom

Com base em 819 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

35%

Família

48%

Grupos

9%

Individual

2%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em avaliações sobre o Luna Palace, os hóspedes frequentemente elogiam a localização à beira-mar, os quartos espaçosos com cozinha compacta e vista para o oceano, e a equipe atenciosa. Por outro lado, os pontos negativos recorrentes incluem elevadores lentos, serviço de limpeza inconsistente e chuveiros mornos ou ar condicionado mais antigo.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em avaliações sobre o Luna Palace, os hóspedes frequentemente elogiam a localização à beira-mar, os quartos espaçosos com cozinha compacta e vista para o oceano, e a equipe atenciosa. Por outro lado, os pontos negativos recorrentes incluem elevadores lentos, serviço de limpeza inconsistente e chuveiros mornos ou ar condicionado mais antigo.

Os hóspedes destacam a atmosfera tranquila e uma piscina pouco movimentada. O café da manhã recebe elogios frequentes, embora as opções no local além dele sejam limitadas e algumas informações sobre o sistema 'tudo incluso' ou serviço de quarto causaram confusão. No geral, espere uma estadia relaxante à beira-mar, com quartos espaçosos e comodidades práticas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes elogiam consistentemente a piscina pouco movimentada e o acesso direto à praia nesta propriedade menor. Alguns mencionam elevadores lentos.

Avaliações dos hóspedes relacionadas

8

Nicholas

7 de mar. de 2024

·

A estadia foi de 6 noites

Simple, clean, well kept and quiet. Lovely pool.

Simple, clean, well kept and quiet. Lovely pool.

10

Denise

14 de dez. de 2023

·

A estadia foi de 6 noites

Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!

Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!

8

Cecilio

19 de jun. de 2025

·

A estadia foi de 3 noites

Good food, clean facilities, easy access to the beach, great views.

Good food, clean facilities, easy access to the beach, great views.

10

Karen

12 de dez. de 2024

·

A estadia foi de 14 noites

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

10

Denis

28 de fev. de 2025

·

A estadia foi de 9 noites

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

10

Jesus Alberto

14 de jul. de 2023

·

A estadia foi de 3 noites

Lo tardado del Elevador

Lo tardado del Elevador

8

Johan

14 de out. de 2025

·

A estadia foi de 3 noites

El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.

El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.

10

Brian Claude

27 de nov. de 2024

·

A estadia foi de 14 noites

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

8

Melissa

10 de abr. de 2025

·

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10

Brenda

10 de dez. de 2024

·

A estadia foi de 26 noites

The location is perfect, the heated pool and beach are great & all the staff are great!

The location is perfect, the heated pool and beach are great & all the staff are great!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos descrevem os quartos e áreas comuns como muito limpos, mas outros relatam falta de serviço de limpeza e, ocasionalmente, cheiro de mofo ou sujeira.

Avaliações dos hóspedes relacionadas

4

CHISA

13 de mai. de 2024

·

A estadia foi de 2 noites

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

10

Denis

28 de fev. de 2025

·

A estadia foi de 6 noites

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

8

Stephanie

12 de dez. de 2022

·

A estadia foi de 4 noites

I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.

I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.

8

Jorge

26 de jan. de 2026

·

A estadia foi de 3 noites

Habitaciones limpias, muy amplias, muy buen desayuno

Habitaciones limpias, muy amplias, muy buen desayuno

8

Cesar

30 de nov. de 2023

·

A estadia foi de 3 noites

The cleanliness of the common areas is excellent 👌

The cleanliness of the common areas is excellent 👌

10

Denis

28 de fev. de 2025

·

A estadia foi de 9 noites

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

10

Jacqueline

15 de dez. de 2023

·

A estadia foi de 2 noites

En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel

En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel

2

Francisco

13 de ago. de 2023

·

A estadia foi de 2 noites

Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!

Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!

2

Sebgamer

18 de jun. de 2024

·

A estadia foi de 3 noites

Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.

Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.

10

amanda

14 de out. de 2025

·

A estadia foi de 1 noite

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Suítes espaçosas com cozinha compacta e vista para o oceano são um destaque. Alguns mencionam chuveiros mornos, ar condicionado mais antigo ou barulhento, ruído ocasional da rua ou pela manhã, e pouca variedade de utensílios na cozinha.

Avaliações dos hóspedes relacionadas

10

DEBRA JOANNE LESLIE

24 de fev. de 2025

·

A estadia foi de 7 noites

I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.

I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.

4

CHISA

13 de mai. de 2024

·

A estadia foi de 2 noites

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

10

Oscar

8 de ago. de 2024

·

A estadia foi de 3 noites

Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones

Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones

8

Antonio

20 de fev. de 2023

·

A estadia foi de 14 noites

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

10

Melissa

13 de dez. de 2024

·

A estadia foi de 14 noites

We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!

We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!

8

Kelly

21 de dez. de 2024

·

A estadia foi de 11 noites

We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.

We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.

10

Nancy R

19 de nov. de 2025

·

A estadia foi de 1 noite

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

8

Melissa

10 de abr. de 2025

·

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10

Irene

1 de jan. de 2025

·

A estadia foi de 4 noites

Great view to the beach.

Great view to the beach.

10

Simona

17 de fev. de 2025

·

A estadia foi de 8 noites

We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.

We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente descrita como acolhedora e prestativa. No entanto, alguns relatam atendimento inconsistente na recepção ou na piscina, respostas lentas, regras de segurança rígidas ou com pulseiras, e atrasos no check-in.

Avaliações dos hóspedes relacionadas

10

Noemi

25 de set. de 2023

·

A estadia foi de 2 noites

Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.

Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.

6

Steph

2 de jan. de 2025

·

A estadia foi de 7 noites

A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.

A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.

2

María Herlinda

17 de ago. de 2024

·

A estadia foi de 1 noite

Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia

Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia

10

Nancy R

19 de nov. de 2025

·

A estadia foi de 1 noite

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

8

Ale

22 de set. de 2025

·

A estadia foi de 6 noites

La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.

La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.

10

César

10 de fev. de 2026

·

A estadia foi de 2 noites

Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.

Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.

10

Angela

19 de jun. de 2025

·

A estadia foi de 5 noites

The place is amazing. The staff super welcoming and friendly

The place is amazing. The staff super welcoming and friendly

8

MARTI

24 de fev. de 2025

·

A estadia foi de 7 noites

We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.

We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.

10

HECTOR MANUEL

18 de set. de 2023

·

A estadia foi de 2 noites

Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.

Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.

10

Joshua

6 de abr. de 2025

·

A estadia foi de 7 noites

Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️

Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado à beira-mar e a uma curta distância a pé de muitos restaurantes, com fácil acesso à Golden Zone; a vista é um grande atrativo. Alguns mencionam ruído da rua em alguns momentos.

Avaliações dos hóspedes relacionadas

8

Roderick

26 de abr. de 2023

·

A estadia foi de 7 noites

We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.

We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.

8

Antonio

20 de fev. de 2023

·

A estadia foi de 14 noites

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

8

Cecilio

19 de jun. de 2025

·

A estadia foi de 3 noites

Good food, clean facilities, easy access to the beach, great views.

Good food, clean facilities, easy access to the beach, great views.

10

Karen

12 de dez. de 2024

·

A estadia foi de 14 noites

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

10

Terezija

14 de nov. de 2023

·

A estadia foi de 1 noite

Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.

Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.

10

Denis

28 de fev. de 2025

·

A estadia foi de 9 noites

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

10

Jean-Paul

10 de fev. de 2023

·

A estadia foi de 21 noites

Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.

Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.

10

Brian Claude

27 de nov. de 2024

·

A estadia foi de 14 noites

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

10

Irene

1 de jan. de 2025

·

A estadia foi de 4 noites

Great view to the beach.

Great view to the beach.

10

amanda

14 de out. de 2025

·

A estadia foi de 1 noite

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã, especialmente o buffet, recebe elogios frequentes. Além do café da manhã, as opções no local são limitadas, o jantar pode ser em hotéis irmãos, o serviço de quarto não está disponível conforme anunciado para alguns, e alguns relatam comida ruim ou confusão com o sistema 'tudo incluso'.

Avaliações dos hóspedes relacionadas

10

Denis

28 de fev. de 2025

·

A estadia foi de 6 noites

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

8

Jorge

26 de jan. de 2026

·

A estadia foi de 3 noites

Habitaciones limpias, muy amplias, muy buen desayuno

Habitaciones limpias, muy amplias, muy buen desayuno

10

Joshua A

10 de jul. de 2023

·

A estadia foi de 6 noites

On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.

On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.

8

Timothy David

20 de fev. de 2025

·

A estadia foi de 6 noites

We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.

We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.

10

Juan Antonio

3 de mai. de 2025

·

A estadia foi de 3 noites

Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.

Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.

10

martha

3 de nov. de 2025

·

A estadia foi de 2 noites

El servicio.. limpieza de la habitacion y la comida del buffet

El servicio.. limpieza de la habitacion y la comida del buffet

2

Luis

20 de nov. de 2023

·

A estadia foi de 6 noites

advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service

advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service

8

Melissa

10 de abr. de 2025

·

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10

David

22 de nov. de 2025

·

A estadia foi de 1 noite

Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks

Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks

2

timothy

22 de jun. de 2024

·

A estadia foi de 3 noites

Food was terrible. Service was bad. Not friendly at all.

Food was terrible. Service was bad. Not friendly at all.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Jesus Adan

10 de jul. de 2024

·

A estadia foi de 2 noites

Exelente

Exelente

10

Edzna

10 de jun. de 2023

·

A estadia foi de 6 noites

Todo excelente!

Todo excelente!

10

ELADIA DE JESUS

24 de mai. de 2023

·

A estadia foi de 3 noites

excelente 😊😊

excelente 😊😊

10

Maria Lidia

13 de jul. de 2026

·

A estadia foi de 2 noites

Excelente ubicación, calidad y servicio

Excelente ubicación, calidad y servicio

10

fatima yamilett

4 de jul. de 2026

·

A estadia foi de 3 noites

Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente

Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:00

Antes das 11:30

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $146	19 $146
20 $84	21 $84	22 $84	23 $79	24 $136	25	26
27 $79	28 $79	29 $78	30 $78

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.