Luna Palace
US$ 89
/noite
Média para novembro
Preços para Luna Palace
Selecione datas para ver preços e disponibilidade
US$ 89
/noite
Média para novembro
Preços médios mensais
Em Luna Palace, o preço por noite é, em média, US$ 74 no mês mais barato (março) e US$ 125 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 89 |
| fevereiro | US$ 97 |
| março | US$ 74 |
| abril | US$ 101 |
| maio | US$ 92 |
| junho | US$ 98 |
| julho | US$ 125 |
| agosto | US$ 125 |
| setembro | US$ 101 |
| outubro | US$ 88 |
| novembro | US$ 89 |
| dezembro | US$ 118 |
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nov. · US$ 89
N
D
Mais caro: julho (aprox. US$ 125)
Mais barato: março (aprox. US$ 74)
Sobre este alojamento
Há várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, um escorrega e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis ...
Comodidades
Há várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, um escorrega e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis este hotel.
Comodidades para negócios
As principais comodidades incluem Check-in rápido, registo de saída rápido e uma receção aberta 24 horas. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. Este hotel serve pequenos-almoços buffet diariamente entre as 7:00 e as 11:30 mediante uma sobretaxa.
Quartos
Os 71 quartos climatizados oferecem uma kitchenette com um frigorífico e um micro-ondas, se quiser preparar os seus pratos favoritos. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As comodidades incluem ainda cofres e cafeteiras/bules. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia Luna Palace Hotel and Suites em Mazatlán (Zona Dorada), ficará a 15 minutos de carro de Malecón de Mazatlán e de Plaza Machado. Este hotel de praia está a 9,8 km (6,1 mi) de Playa Olas Altas e a 0,2 km (0,1 mi) de Ilhas e Áreas Protegidas do Golfo da Califórnia.
O que há nas proximidades
Ilhas e Áreas Protegidas do Golfo da Califórnia(0.1 milhas)
Praia Sábalo(0.1 milhas)
Playa Punta Camarón(1.7 milhas)
Reserva Ecológica Islas de Mazatlán(1.8 milhas)
Museo Ciudad de las Conchas Mariñas(1.8 milhas)
Bula(1.9 milhas)
Campo de Golfe El Cid Country Club(2 milhas)
Cassino MonteCarlo(2.2 milhas)
Casino del Rey(2.2 milhas)
Centro Comercial Galerias Mazatlán(2.3 milhas)
Monumento a la Familia(2.4 milhas)
Caverna do Diabo(2.4 milhas)
Malecón de Mazatlán(2.5 milhas)
Letras de Mazatlán(2.5 milhas)
Praia Brujas(2.7 milhas)
O aeroporto principal mais próximo é o de Mazatlan, Sinaloa (MZT-Aeroporto Internacional General Rafael Buelna)(16.4 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza
Localização
Avenida Camaron Sabalo S/N, El Encanto, Mazatlán, Estado de Sinaloa, México
Ilhas e Áreas Protegidas do Golfo da Califórnia (0.1 milhas)
Praia Sábalo (0.1 milhas)
Playa Punta Camarón (1.7 milhas)
Reserva Ecológica Islas de Mazatlán (1.8 milhas)
Museo Ciudad de las Conchas Mariñas (1.8 milhas)
Bula (1.9 milhas)
Opções de quartos
19
Suite Júnior, kitchenette, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Kitchenette
12
Suite-Estúdio Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Kitchenette
16
Estúdio, kitchenette, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Kitchenette
23
Suite Familiar, 1 quarto
Detalhes do quarto
2 Camas De Casal
e 2 Camas Individuais
Dormidas 6
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Kitchenette
18
Junior Suite, Kitchenette, No view
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Kitchenette
19
Suite Júnior, kitchenette, vista para o jardim
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Kitchenette
Avaliações dos hóspedes sobre Luna Palace
8.2
Muito Bom
Com base em 826 avaliações verificadas
Quem se hospeda aqui?
Negócios
3%
Casal
35%
Família
48%
Grupos
9%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em avaliações sobre o Luna Palace, os hóspedes frequentemente elogiam a localização à beira-mar, os quartos espaçosos com cozinha compacta e vista para o oceano, e a equipe atenciosa. Por outro lado, os pontos negativos recorrentes incluem elevadores lentos, serviço de limpeza inconsistente e chuveiros mornos ou ar condicionado mais antigo.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em avaliações sobre o Luna Palace, os hóspedes frequentemente elogiam a localização à beira-mar, os quartos espaçosos com cozinha compacta e vista para o oceano, e a equipe atenciosa. Por outro lado, os pontos negativos recorrentes incluem elevadores lentos, serviço de limpeza inconsistente e chuveiros mornos ou ar condicionado mais antigo.
Os hóspedes destacam a atmosfera tranquila e uma piscina pouco movimentada. O café da manhã recebe elogios frequentes, embora as opções no local além dele sejam limitadas e algumas informações sobre o sistema 'tudo incluso' ou serviço de quarto causaram confusão. No geral, espere uma estadia relaxante à beira-mar, com quartos espaçosos e comodidades práticas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes elogiam consistentemente a piscina pouco movimentada e o acesso direto à praia nesta propriedade menor. Alguns mencionam elevadores lentos.
Avaliações dos hóspedes relacionadas
8
Nicholas
7 de mar. de 2024
·
A estadia foi de 6 noites
Simple, clean, well kept and quiet. Lovely pool.
Simple, clean, well kept and quiet. Lovely pool.
10
Denise
14 de dez. de 2023
·
A estadia foi de 6 noites
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
8
Cecilio
19 de jun. de 2025
·
A estadia foi de 3 noites
Good food, clean facilities, easy access to the beach, great views.
Good food, clean facilities, easy access to the beach, great views.
10
Karen
12 de dez. de 2024
·
A estadia foi de 14 noites
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
10
Denis
28 de fev. de 2025
·
A estadia foi de 9 noites
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jesus Alberto
14 de jul. de 2023
·
A estadia foi de 3 noites
Lo tardado del Elevador
Lo tardado del Elevador
8
Johan
14 de out. de 2025
·
A estadia foi de 3 noites
El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.
El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.
10
Brian Claude
27 de nov. de 2024
·
A estadia foi de 14 noites
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
8
Melissa
10 de abr. de 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
Brenda
10 de dez. de 2024
·
A estadia foi de 26 noites
The location is perfect, the heated pool and beach are great & all the staff are great!
The location is perfect, the heated pool and beach are great & all the staff are great!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos descrevem os quartos e áreas comuns como muito limpos, mas outros relatam falta de serviço de limpeza e, ocasionalmente, cheiro de mofo ou sujeira.
Avaliações dos hóspedes relacionadas
4
CHISA
13 de mai. de 2024
·
A estadia foi de 2 noites
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
10
Denis
28 de fev. de 2025
·
A estadia foi de 6 noites
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
8
Stephanie
12 de dez. de 2022
·
A estadia foi de 4 noites
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
8
Jorge
26 de jan. de 2026
·
A estadia foi de 3 noites
Habitaciones limpias, muy amplias, muy buen desayuno
Habitaciones limpias, muy amplias, muy buen desayuno
8
Cesar
30 de nov. de 2023
·
A estadia foi de 3 noites
The cleanliness of the common areas is excellent 👌
The cleanliness of the common areas is excellent 👌
10
Denis
28 de fev. de 2025
·
A estadia foi de 9 noites
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jacqueline
15 de dez. de 2023
·
A estadia foi de 2 noites
En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel
En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel
2
Francisco
13 de ago. de 2023
·
A estadia foi de 2 noites
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
2
Sebgamer
18 de jun. de 2024
·
A estadia foi de 3 noites
Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.
Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.
10
amanda
14 de out. de 2025
·
A estadia foi de 1 noite
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Suítes espaçosas com cozinha compacta e vista para o oceano são um destaque. Alguns mencionam chuveiros mornos, ar condicionado mais antigo ou barulhento, ruído ocasional da rua ou pela manhã, e pouca variedade de utensílios na cozinha.
Avaliações dos hóspedes relacionadas
10
DEBRA JOANNE LESLIE
24 de fev. de 2025
·
A estadia foi de 7 noites
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
4
CHISA
13 de mai. de 2024
·
A estadia foi de 2 noites
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
10
Oscar
8 de ago. de 2024
·
A estadia foi de 3 noites
Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones
Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones
8
Antonio
20 de fev. de 2023
·
A estadia foi de 14 noites
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
10
Melissa
13 de dez. de 2024
·
A estadia foi de 14 noites
We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!
We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!
8
Kelly
21 de dez. de 2024
·
A estadia foi de 11 noites
We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.
We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.
10
Nancy R
19 de nov. de 2025
·
A estadia foi de 1 noite
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
8
Melissa
10 de abr. de 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
Irene
1 de jan. de 2025
·
A estadia foi de 4 noites
Great view to the beach.
Great view to the beach.
10
Simona
17 de fev. de 2025
·
A estadia foi de 8 noites
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como acolhedora e prestativa. No entanto, alguns relatam atendimento inconsistente na recepção ou na piscina, respostas lentas, regras de segurança rígidas ou com pulseiras, e atrasos no check-in.
Avaliações dos hóspedes relacionadas
10
Noemi
25 de set. de 2023
·
A estadia foi de 2 noites
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
6
Steph
2 de jan. de 2025
·
A estadia foi de 7 noites
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
2
María Herlinda
17 de ago. de 2024
·
A estadia foi de 1 noite
Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia
Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia
10
Nancy R
19 de nov. de 2025
·
A estadia foi de 1 noite
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
8
Ale
22 de set. de 2025
·
A estadia foi de 6 noites
La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.
La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.
10
César
10 de fev. de 2026
·
A estadia foi de 2 noites
Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.
Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.
10
Angela
19 de jun. de 2025
·
A estadia foi de 5 noites
The place is amazing. The staff super welcoming and friendly
The place is amazing. The staff super welcoming and friendly
8
MARTI
24 de fev. de 2025
·
A estadia foi de 7 noites
We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
10
HECTOR MANUEL
18 de set. de 2023
·
A estadia foi de 2 noites
Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.
Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.
10
Joshua
6 de abr. de 2025
·
A estadia foi de 7 noites
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado à beira-mar e a uma curta distância a pé de muitos restaurantes, com fácil acesso à Golden Zone; a vista é um grande atrativo. Alguns mencionam ruído da rua em alguns momentos.
Avaliações dos hóspedes relacionadas
8
Roderick
26 de abr. de 2023
·
A estadia foi de 7 noites
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
8
Antonio
20 de fev. de 2023
·
A estadia foi de 14 noites
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
8
Cecilio
19 de jun. de 2025
·
A estadia foi de 3 noites
Good food, clean facilities, easy access to the beach, great views.
Good food, clean facilities, easy access to the beach, great views.
10
Karen
12 de dez. de 2024
·
A estadia foi de 14 noites
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
10
Terezija
14 de nov. de 2023
·
A estadia foi de 1 noite
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
10
Denis
28 de fev. de 2025
·
A estadia foi de 9 noites
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jean-Paul
10 de fev. de 2023
·
A estadia foi de 21 noites
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
10
Brian Claude
27 de nov. de 2024
·
A estadia foi de 14 noites
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
10
Irene
1 de jan. de 2025
·
A estadia foi de 4 noites
Great view to the beach.
Great view to the beach.
10
amanda
14 de out. de 2025
·
A estadia foi de 1 noite
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã, especialmente o buffet, recebe elogios frequentes. Além do café da manhã, as opções no local são limitadas, o jantar pode ser em hotéis irmãos, o serviço de quarto não está disponível conforme anunciado para alguns, e alguns relatam comida ruim ou confusão com o sistema 'tudo incluso'.
Avaliações dos hóspedes relacionadas
10
Denis
28 de fev. de 2025
·
A estadia foi de 6 noites
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
8
Jorge
26 de jan. de 2026
·
A estadia foi de 3 noites
Habitaciones limpias, muy amplias, muy buen desayuno
Habitaciones limpias, muy amplias, muy buen desayuno
10
Joshua A
10 de jul. de 2023
·
A estadia foi de 6 noites
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
8
Timothy David
20 de fev. de 2025
·
A estadia foi de 6 noites
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
10
Juan Antonio
3 de mai. de 2025
·
A estadia foi de 3 noites
Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.
Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.
10
martha
3 de nov. de 2025
·
A estadia foi de 2 noites
El servicio.. limpieza de la habitacion y la comida del buffet
El servicio.. limpieza de la habitacion y la comida del buffet
2
Luis
20 de nov. de 2023
·
A estadia foi de 6 noites
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
8
Melissa
10 de abr. de 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
David
22 de nov. de 2025
·
A estadia foi de 1 noite
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
2
timothy
22 de jun. de 2024
·
A estadia foi de 3 noites
Food was terrible. Service was bad. Not friendly at all.
Food was terrible. Service was bad. Not friendly at all.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Jesus Adan
10 de jul. de 2024
·
A estadia foi de 2 noites
Exelente
Exelente
10
David
26 de jul. de 2026
·
A estadia foi de 3 noites
Muy amables y la habitación limpia y muy cómoda , excelente gracias
Muy amables y la habitación limpia y muy cómoda , excelente gracias
10
CARMEN DE LA
25 de jul. de 2026
·
A estadia foi de 5 noites
El staff desde la llegada hasta la partida fue muy amable! Hice la reservación y me dieron una suite, tuve un gran recibimiento, no me lo esperaba. Toda la habitación siempre limpia. Todos los empleados desde chica del aseo, los chicos de la alberca, en el restaurante los meseros y sobre todo a José Enrique en la cocina!! Fueron Excelentes!! Felicidades!! El desayuno-almuerzo fabulosamente delicioso!! EXCELENTE EXPERIENCIA!!
El staff desde la llegada hasta la partida fue muy amable! Hice la reservación y me dieron una suite, tuve un gran recibimiento, no me lo esperaba. Toda la habitación siempre limpia. Todos los empleados desde chica del aseo, los chicos de la alberca, en el restaurante los meseros y sobre todo a José Enrique en la cocina!! Fueron Excelentes!! Felicidades!! El desayuno-almuerzo fabulosamente delicioso!! EXCELENTE EXPERIENCIA!!
10
adolfo
20 de jul. de 2026
·
A estadia foi de 3 noites
La atención del personal es muy amable y atenta, las habitaciones de buen tamaño y equipadas con lo que se necesita, su playa muy limpia y muy agradable, en lo personal volvería a regresar y tomar más días
La atención del personal es muy amable y atenta, las habitaciones de buen tamaño y equipadas con lo que se necesita, su playa muy limpia y muy agradable, en lo personal volvería a regresar y tomar más días
10
Maria Lidia
13 de jul. de 2026
·
A estadia foi de 2 noites
Excelente ubicación, calidad y servicio
Excelente ubicación, calidad y servicio
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 11:30
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-04: NO DATA
- 2026-11-05: 174.71393610740662USD
- 2026-11-06: 182.700864378891USD
- 2026-11-07: 182.700864378891USD
- 2026-11-08: 80.52603535045624USD
- 2026-11-09: 79.96365843406677USD
- 2026-11-10: 83.00250352489472USD
- 2026-11-11: 102.80168375118257USD
- 2026-11-12: NO DATA
- 2026-11-13: 104.40758598815918USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 92.83800100376129USD
- 2026-11-18: 91.84961520641328USD
- 2026-11-19: 89.85288313854218USD
- 2026-11-20: 145.76133824203492USD
- 2026-11-21: 145.83642111968996USD
- 2026-11-22: 155.73501834480288USD
- 2026-11-23: 153.70014568153383USD
- 2026-11-24: 158.7700373929596USD
- 2026-11-25: 81.87594366302491USD
- 2026-11-26: 158.7700373929596USD
- 2026-11-27: 153.70014568153383USD
- 2026-11-28: 153.7482665135193USD
- 2026-11-29: 77.88247952728273USD
- 2026-11-30: 81.46062544715882USD
- 2026-12-01: 89.60130585399628USD
- 2026-12-02: 90.74021690059662USD
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 110.055407008667USD
- 2026-12-07: 78.87086532463074USD
- 2026-12-08: 78.87086532463074USD
- 2026-12-09: 77.88247952728273USD
- 2026-12-10: 144.76298932685853USD
- 2026-12-11: 147.758070309906USD
- 2026-12-12: 139.38782734279633USD
- 2026-12-13: 78.87086532463074USD
- 2026-12-14: 153.70014568153383USD
- 2026-12-15: 158.7700373929596USD
- 2026-12-16: 77.88247952728273USD
- 2026-12-17: 82.86432946037293USD
- 2026-12-18: 153.7482665135193USD
- 2026-12-19: NO DATA
- 2026-12-20: 110.81856129180909USD
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: NO DATA
- 2027-01-04: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito ou depósito em numerário para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 4 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento disponibiliza check-out sem contacto.
- Tarifa de pequeno-almoço buffet: 350 MXN por adulto e 170 MXN por criança (valores aproximados)
- Cama desdobrável: 300.0 MXN por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Piscina
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza
Serviços
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito
Atividades
Piscina
Jardim
Praia (na proximidade)
Piscina para crianças
Piscina exterior
Piscina exterior aquecida
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sala familiar
Beach Sun Loungers