Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive
US$ 309
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 309
/noite
Média para setembro
Preços médios mensais
Em Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive, o preço por noite é, em média, US$ 272 no mês mais barato (junho) e US$ 366 no mês mais caro (abril), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 299 |
| fevereiro | US$ 358 |
| março | US$ 341 |
| abril | US$ 366 |
| maio | US$ 311 |
| junho | US$ 272 |
| julho | US$ 312 |
| agosto | US$ 350 |
| setembro | US$ 309 |
| outubro | US$ 330 |
| novembro | US$ 350 |
| dezembro | US$ 364 |
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set. · US$ 309
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Mais caro: abril (aprox. US$ 366)
Mais barato: junho (aprox. US$ 272)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Ensaie a tacada perfeita no campo de golfe local ou desfrute do "dolce far niente" na praia privada. As facilidades adicio...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Ensaie a tacada perfeita no campo de golfe local ou desfrute do "dolce far niente" na praia privada. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, um serviço de limpeza a seco e uma receção aberta 24 horas. Entre os espaços para eventos deste alojamento contam-se um centro de conferências e salas de reuniões. Há estacionamento com motorista grátis no local.
Restaurante
Quando lhe apetecer tomar um copo, dirija-se a um dos 5 bares/lounges, 2 bares na praia ou 2 bares junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 12:00.
Quartos
Sinta-se em casa num dos 358 quartos com ar condicionado, produtos grátis no minibar e um televisor LED. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas têm secadores de cabelo e roupões. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Com uma estadia Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive em Mazatlán, ficará a 31,1 km (19,3 mi) de Acuario Mazatlán e a 31,5 km (19,6 mi) de Estadio Teodoro Mariscal. Este alojamento com tudo incluído está a 32,5 km (20,2 mi) de Plaza Machado e a 32,5 km (20,2 mi) de Playa Olas Altas.
O que há nas proximidades
Campo de Golfe Estrella de Mar(0.2 milhas)
Club de Golf Campestre Mazatlán(16.1 milhas)
Forte 31 de Março(18.5 milhas)
Teatro Universitário Mazatlán(19.3 milhas)
Acuario Mazatlán(19.3 milhas)
Monumento ao Pescador(19.4 milhas)
Parque Hector Guillermo Pena Tamayo(19.5 milhas)
Estadio Teodoro Mariscal(19.6 milhas)
Praia Norte(19.6 milhas)
Praça da República(19.7 milhas)
Mercado Municipal José María Pino Suárez(19.7 milhas)
Catedral Imaculada Conceição(19.8 milhas)
Centro Comercial La Gran Plaza(19.9 milhas)
Playa Los Pinos(20 milhas)
Teatro Ángela Peralta(20.1 milhas)
O aeroporto principal mais próximo é o de Mazatlan, Sinaloa (MZT-Aeroporto Internacional General Rafael Buelna)(6.8 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
Address Provided by Property Manager, Numero 3106, Mazatlán, Estado de Sinaloa, México
Campo de Golfe Estrella de Mar (0.2 milhas)
Club de Golf Campestre Mazatlán (16.1 milhas)
Forte 31 de Março (18.5 milhas)
Teatro Universitário Mazatlán (19.3 milhas)
Acuario Mazatlán (19.3 milhas)
Monumento ao Pescador (19.4 milhas)
Opções de quartos
6
Deluxe Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
549 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Preferred Club Junior Suite Swimout King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
649 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
6
Preferred Club Junior Suite Swimout Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 3
587 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
5
Preferred Club Premium Swimout Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 2
1200 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
5
Junior Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
549 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
5
Preferred Club Premium Ocean Front Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 2
1364 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
9
Deluxe Junior Suite Ocean View Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 3
549 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Junior Suite Swimout King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
587 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
7
Preferred Club Premium Master Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1364 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
8
Deluxe Suite Ocean View Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 3
549 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Junior Suite Swimout Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 3
587 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
7
Deluxe Junior Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
549 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Preferred Club Junior Suite Ocean Front King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
620 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
5
One Bedroom Presidential Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
2236 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Preferred Club Premium Swimout King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1118 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
6
Preferred Club Junior Suite Ocean Front Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 3
620 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
7
Preferred Club Master Suite Ocean Front King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
1364 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Preferred Club Premium Ocean Front King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1200 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
7
Preferred Club Premium Master Suite Swimout King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1200 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)Piscina de mergulho
7
Junior Suite Ocean View Dbl
Detalhes do quarto
2 Camas De Casal
Dormidas 3
549 ft²
Ar condicionadoSoalho aquecidoWi-Fi (gratuito)
Avaliações dos hóspedes
8.9
Fabuloso
Com base em 327 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive impressiona muitos hóspedes com funcionários simpáticos, quartos modernos com vista para o mar e um ambiente seguro, mas as avaliações também citam comida inconsistente, problemas de manutenção, abordagens insistentes para timeshare e entretenimento noturno limitado.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive impressiona muitos hóspedes com funcionários simpáticos, quartos modernos com vista para o mar e um ambiente seguro, mas as avaliações também citam comida inconsistente, problemas de manutenção, abordagens insistentes para timeshare e entretenimento noturno limitado.
Diversos hóspedes acharam o check-in lento, as esperas nos restaurantes longas e o atendimento irregular, com algumas instalações ou comodidades ocasionalmente fechadas ou fora de funcionamento. A localização remota e tranquila fica perto do aeroporto, mas longe da cidade, e o mar costuma estar agitado com bandeiras vermelhas, então a maioria das pessoas prefere as piscinas. Espere um resort moderno e tranquilo, ideal para relaxar na propriedade.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas são populares e adequadas para famílias, mas os hóspedes relatam espreguiçadeiras e sombra limitadas e, ocasionalmente, água fria. Vários observam instalações não totalmente abertas ou fora de funcionamento (por exemplo, fechamento do spa ou clube infantil, rio lento) e algum desgaste na manutenção das áreas comuns.
Avaliações dos hóspedes relacionadas
4
Oscar
24 de set. de 2025
·
A estadia foi de 7 noites
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
6
maridol
3 de nov. de 2025
·
A estadia foi de 3 noites
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
8
Chan Woo
31 de jan. de 2025
·
A estadia foi de 3 noites
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
8
Diana
9 de set. de 2025
·
A estadia foi de 3 noites
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
6
Cynthia Emily
12 de abr. de 2025
·
A estadia foi de 7 noites
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
8
Scott
1 de dez. de 2025
·
A estadia foi de 7 noites
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
8
lizeth
19 de jul. de 2024
·
A estadia foi de 4 noites
Not all facilities are open like spa and kids club
Not all facilities are open like spa and kids club
8
Julio Alberto
19 de set. de 2024
·
A estadia foi de 2 noites
Es un hotel muy bonito, con areas agradables, comida y bebida muy buenos, sin embargo el hotel no se encuentra terminado en su totalidad, algunas areas como el spa no se encontraban disponibles.
Es un hotel muy bonito, con areas agradables, comida y bebida muy buenos, sin embargo el hotel no se encuentra terminado en su totalidad, algunas areas como el spa no se encontraban disponibles.
10
Pau
12 de mar. de 2025
·
A estadia foi de 5 noites
Excelente servicio y atención por parte de todos. La comida deliciosa. Instalaciones en perfecto estado. Lo malo, no tienen cargadores para carros eléctricos y no hay actividades para pequeños de 2 años
Excelente servicio y atención por parte de todos. La comida deliciosa. Instalaciones en perfecto estado. Lo malo, no tienen cargadores para carros eléctricos y no hay actividades para pequeños de 2 años
10
Christina Marie
23 de mar. de 2025
·
A estadia foi de 3 noites
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes elogiam a limpeza geral, especialmente nos quartos. Outros relatam falhas, como banheiros públicos sujos, móveis manchados, cadeiras de piscina sujas ou manchadas, sujeira nos corredores deixada por dias e detritos na praia.
Avaliações dos hóspedes relacionadas
6
Johan
23 de abr. de 2025
·
A estadia foi de 5 noites
Recientemente nos hospedamos en Dreams Estrella del Mar Mazatlán Golf & Spa Resort y, aunque el resort ofrece instalaciones modernas y habitaciones de diseño atractivo, hubo aspectos que no cumplieron con nuestras expectativas considerando el alto costo del alojamiento. Lo positivo: • Las habitaciones son espaciosas, bien decoradas y ofrecen un alto nivel de confort. • El personal fue en general amable y servicial, lo que contribuyó a una estancia agradable. Áreas de mejora: • La variedad de alimentos en los restaurantes fue limitada. Aunque algunos platillos estaban bien preparados, esperábamos una oferta más amplia y especial, acorde al precio del resort. • La playa presentaba residuos y hierbas, lo que afectó la experiencia de disfrutar del mar. En resumen, mientras que las instalaciones y el servicio fueron satisfactorios, la relación calidad-precio se ve afectada por la limitada oferta gastronómica y las condiciones de la playa.
Recientemente nos hospedamos en Dreams Estrella del Mar Mazatlán Golf & Spa Resort y, aunque el resort ofrece instalaciones modernas y habitaciones de diseño atractivo, hubo aspectos que no cumplieron con nuestras expectativas considerando el alto costo del alojamiento. Lo positivo: • Las habitaciones son espaciosas, bien decoradas y ofrecen un alto nivel de confort. • El personal fue en general amable y servicial, lo que contribuyó a una estancia agradable. Áreas de mejora: • La variedad de alimentos en los restaurantes fue limitada. Aunque algunos platillos estaban bien preparados, esperábamos una oferta más amplia y especial, acorde al precio del resort. • La playa presentaba residuos y hierbas, lo que afectó la experiencia de disfrutar del mar. En resumen, mientras que las instalaciones y el servicio fueron satisfactorios, la relación calidad-precio se ve afectada por la limitada oferta gastronómica y las condiciones de la playa.
10
Marc
7 de abr. de 2025
·
A estadia foi de 6 noites
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
6
Erick
22 de jul. de 2024
·
A estadia foi de 4 noites
The property is new and they have good facilities, spacious, nice rooms, great activities, shows, events, fun for the family. However, it is understaffed, hallways are not cleaned at all, dirt, dead bugs and other disgusting stuff (someone vomitted on the stairs) remained there for days even after we called the front desk and reported it. The food at the restaurants is very good but again they are unsedstaffed so even if they try their hardest the service is very poor. For example there were very long lines at the breakfast stations or food items weren't re-stocked in buffets, and in certain restaurants the service was slow. Also, the wines included are only house wines that are terrible, we bought wine everynight. They were very inflexibe about certain things that were irrelevant (not letting us add a two-top table to a six-seat table to accomadate parents because it was against their brand) while missing the boat on big things (vomit on the stairs for 2 days) or housekeeping was good but missed details (dirty cups left in the room or the room-service bin for days) or poor circulation in the gym). Its not a cheap hotel and has a lot of potential to be worth the money so we hope they get their staffing right otherwise it will be a waste of a property.
The property is new and they have good facilities, spacious, nice rooms, great activities, shows, events, fun for the family. However, it is understaffed, hallways are not cleaned at all, dirt, dead bugs and other disgusting stuff (someone vomitted on the stairs) remained there for days even after we called the front desk and reported it. The food at the restaurants is very good but again they are unsedstaffed so even if they try their hardest the service is very poor. For example there were very long lines at the breakfast stations or food items weren't re-stocked in buffets, and in certain restaurants the service was slow. Also, the wines included are only house wines that are terrible, we bought wine everynight. They were very inflexibe about certain things that were irrelevant (not letting us add a two-top table to a six-seat table to accomadate parents because it was against their brand) while missing the boat on big things (vomit on the stairs for 2 days) or housekeeping was good but missed details (dirty cups left in the room or the room-service bin for days) or poor circulation in the gym). Its not a cheap hotel and has a lot of potential to be worth the money so we hope they get their staffing right otherwise it will be a waste of a property.
8
Gustavo
7 de mai. de 2025
·
A estadia foi de 5 noites
La propiedad es hermosa y prácticamente nueva, el personal en todo momento fue increíblemente atento, amable y buscando soluciones, somos vegetarianos y siempre buscaron la manera de adaptar platillos u ofrecernos opciones vegetarianas. Lamentablemente (y sé que no depende del hotel sino de los huéspedes) hubo dos accidentes en las albercas en el transcurso de los 6 días de estancia, un día tuvieron que evacuar una de las albercas grandes porque un niño vomito y a los dos días otra alberca fue desalojada porque hubo un problema con un pequeñito y se hizo del baño, debería ser obligatorio que los niños pequeños que no tienen control de esfinteres y que están en proceso de aprendizaje usen pañal de alberca. No dan ganas de meterte a una alberca en estas condiciones por más químicos que le apliquen, existía la opción de área solo para adultos pero el costo nos pareció demasiado alto por cambiar de categoría. Creo que prefiero ir menos días a un hotel solo para adultos a regresar a uno familiar donde puedan suceder estos inconvenientes. Es una lástima porque el hotel está realmente hermoso. Nunca pudimos entrar al mar porque había bandera roja y las olas estaban muy bravas pero eso no se puede controlar y nuevamente no depende el hotel.
La propiedad es hermosa y prácticamente nueva, el personal en todo momento fue increíblemente atento, amable y buscando soluciones, somos vegetarianos y siempre buscaron la manera de adaptar platillos u ofrecernos opciones vegetarianas. Lamentablemente (y sé que no depende del hotel sino de los huéspedes) hubo dos accidentes en las albercas en el transcurso de los 6 días de estancia, un día tuvieron que evacuar una de las albercas grandes porque un niño vomito y a los dos días otra alberca fue desalojada porque hubo un problema con un pequeñito y se hizo del baño, debería ser obligatorio que los niños pequeños que no tienen control de esfinteres y que están en proceso de aprendizaje usen pañal de alberca. No dan ganas de meterte a una alberca en estas condiciones por más químicos que le apliquen, existía la opción de área solo para adultos pero el costo nos pareció demasiado alto por cambiar de categoría. Creo que prefiero ir menos días a un hotel solo para adultos a regresar a uno familiar donde puedan suceder estos inconvenientes. Es una lástima porque el hotel está realmente hermoso. Nunca pudimos entrar al mar porque había bandera roja y las olas estaban muy bravas pero eso no se puede controlar y nuevamente no depende el hotel.
8
Diana
9 de set. de 2025
·
A estadia foi de 3 noites
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
10
Valente
26 de out. de 2025
·
A estadia foi de 3 noites
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
4
Dario
17 de set. de 2025
·
A estadia foi de 4 noites
La propiedad tiene un año y está muy mal mantenida. Elevadores sin funcionar, baños públicos sin limpiar por días, falta de personal, mala calidad de alimentos. Falta de sombrillas en la playa. Mala logística para salida y entradas, cuando se congestionan. Poca amabilidad en el check in. En general, mala experiencia y no acorde al precio pagado.
La propiedad tiene un año y está muy mal mantenida. Elevadores sin funcionar, baños públicos sin limpiar por días, falta de personal, mala calidad de alimentos. Falta de sombrillas en la playa. Mala logística para salida y entradas, cuando se congestionan. Poca amabilidad en el check in. En general, mala experiencia y no acorde al precio pagado.
8
Scott
1 de dez. de 2025
·
A estadia foi de 7 noites
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
10
Oscar
21 de dez. de 2025
·
A estadia foi de 4 noites
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
10
Alicia
7 de jul. de 2025
·
A estadia foi de 2 noites
Very clean, good food.
Very clean, good food.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Quartos modernos e espaçosos com vista para o mar recebem elogios frequentes pelo conforto. Alguns hóspedes mencionam ar condicionado fraco, problemas com chave ou fechadura, ruído ocasional entre os quartos e alguns acham a decoração genérica.
Avaliações dos hóspedes relacionadas
4
Oscar
24 de set. de 2025
·
A estadia foi de 7 noites
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
6
Manuel
19 de ago. de 2024
·
A estadia foi de 2 noites
It was a nice hotel, but overall i think the hotel can do better, our room key wouldnt open the door, and they had us waiting outside our room for over an hour, they should have a master key to open the door, instead they had tu unbolt the door to get it, i know it can happen to anybody, but a hotel that fancy should have other Alternatives to opening a door..
It was a nice hotel, but overall i think the hotel can do better, our room key wouldnt open the door, and they had us waiting outside our room for over an hour, they should have a master key to open the door, instead they had tu unbolt the door to get it, i know it can happen to anybody, but a hotel that fancy should have other Alternatives to opening a door..
8
LORENA
7 de out. de 2025
·
A estadia foi de 1 noite
TENIA VISTA AL MAR Y ES UNA HABITACIÓN AMPLIA Y MUY COMODA.
TENIA VISTA AL MAR Y ES UNA HABITACIÓN AMPLIA Y MUY COMODA.
8
Chan Woo
31 de jan. de 2025
·
A estadia foi de 3 noites
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
10
Valente
26 de out. de 2025
·
A estadia foi de 3 noites
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
8
JESUS
6 de out. de 2025
·
A estadia foi de 3 noites
Vista de la habitación
Vista de la habitación
6
Aaron Rodrigo
6 de jul. de 2025
·
A estadia foi de 3 noites
En general el hotel el hotel está muy bien , pero nos quedamos 3 noches y 2 noches se descompuso el aire acondicionado era imposible estar en los cuartos y más dormir , me parece increíble que un hotel que tiene un poco más de 1 año y la categoría que es el hotel no cuente con otra opción del aire acondicionado , fueron 2 noches en donde no pudimos dormir por el calor y lo único que decían es que ya mantenimiento estaba trabajando en ello.
En general el hotel el hotel está muy bien , pero nos quedamos 3 noches y 2 noches se descompuso el aire acondicionado era imposible estar en los cuartos y más dormir , me parece increíble que un hotel que tiene un poco más de 1 año y la categoría que es el hotel no cuente con otra opción del aire acondicionado , fueron 2 noches en donde no pudimos dormir por el calor y lo único que decían es que ya mantenimiento estaba trabajando en ello.
10
Ana
9 de out. de 2025
·
A estadia foi de 2 noites
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
8
Adriana
10 de nov. de 2025
·
A estadia foi de 1 noite
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
10
Lori
16 de fev. de 2025
·
A estadia foi de 4 noites
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são amplamente descritos como simpáticos e atenciosos. No entanto, o check-in/out pode ser lento, a comunicação inconsistente, o atendimento na piscina/bar e o serviço de quarto irregular, e a pressão para vendas de timeshare é uma reclamação recorrente.
Avaliações dos hóspedes relacionadas
6
maria fernanda
12 de ago. de 2025
·
A estadia foi de 3 noites
Pésimo servicio de llegada , tardadisimo el check in , otra tanto esperar a q hubiera bellboy disponible, nos llevamos nosotros las maletas al cuarto. Llegamos al cuarto y no jalaban las llaves . Hablamos y NO HABIA manera q nos llevaran llaves , había que regresar .
Pésimo servicio de llegada , tardadisimo el check in , otra tanto esperar a q hubiera bellboy disponible, nos llevamos nosotros las maletas al cuarto. Llegamos al cuarto y no jalaban las llaves . Hablamos y NO HABIA manera q nos llevaran llaves , había que regresar .
8
Isaiah
8 de out. de 2025
·
A estadia foi de 4 noites
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
10
Jorge
2 de ago. de 2025
·
A estadia foi de 3 noites
Check in DEMASIADO tardado (1 hora 10 min)
Check in DEMASIADO tardado (1 hora 10 min)
10
Valente
26 de out. de 2025
·
A estadia foi de 3 noites
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
2
maggie
16 de mai. de 2024
·
A estadia foi de 3 noites
The facility is nice and new what the property is advertising online is completely false. The hotel say 7 restaurants but only 3 are available the other 4 under construction, No Spa, room service never showed. Alot of the services are not available nor in use. For the price of this hotel I could've stayed elsewhere.
The facility is nice and new what the property is advertising online is completely false. The hotel say 7 restaurants but only 3 are available the other 4 under construction, No Spa, room service never showed. Alot of the services are not available nor in use. For the price of this hotel I could've stayed elsewhere.
2
Jesus
16 de nov. de 2025
·
A estadia foi de 4 noites
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
4
Maria
27 de jun. de 2024
·
A estadia foi de 4 noites
El hotel no cuenta con el personal suficiente para atender a la cantidad de personas hospedadas en el. Los restaurantes se quedaban sin comida, no hacen la limpieza de los cuartos y las bebidas en el bar se terminan.
El hotel no cuenta con el personal suficiente para atender a la cantidad de personas hospedadas en el. Los restaurantes se quedaban sin comida, no hacen la limpieza de los cuartos y las bebidas en el bar se terminan.
10
Kuljit
15 de abr. de 2025
·
A estadia foi de 7 noites
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I. From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome. Highly recommend the hotel.
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I. From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome. Highly recommend the hotel.
10
Gissel Daniela
15 de jun. de 2025
·
A estadia foi de 2 noites
El hotel esta hermoso, las instalaciones bonitas y comodas. El servicio excelente. Sin embargo...!!! Tengan cuidado con la agencia de Unlimited o UVC que esta dentro del hotel y te agarran a tu llegada..! Los acosan y hostigan para adquirir una membresía que al final termina con precios super elevados. Nos hicieron perder 4 horas intentando vender la membresia. Mi pareja y yo nos hospedamos ahi para relajarnos, salir de la rutina y alejarnos del estres, pero esta gente nos hicieron pasar un momento incomodo por 4 horas, nos sentimos presionados, estresados y hostigados..!! Al final la experiencia fue agridulce por ese detalle.
El hotel esta hermoso, las instalaciones bonitas y comodas. El servicio excelente. Sin embargo...!!! Tengan cuidado con la agencia de Unlimited o UVC que esta dentro del hotel y te agarran a tu llegada..! Los acosan y hostigan para adquirir una membresía que al final termina con precios super elevados. Nos hicieron perder 4 horas intentando vender la membresia. Mi pareja y yo nos hospedamos ahi para relajarnos, salir de la rutina y alejarnos del estres, pero esta gente nos hicieron pasar un momento incomodo por 4 horas, nos sentimos presionados, estresados y hostigados..!! Al final la experiencia fue agridulce por ese detalle.
10
Mariela
16 de jun. de 2025
·
A estadia foi de 1 noite
Me gustó, la gastronomía esta super rica 🙌 y las habitaciones e instalaciones muy cuidadas y limpias, lo unico es los meseros en area de alberca habia pocos o no te atendían, y el room service muy lento
Me gustó, la gastronomía esta super rica 🙌 y las habitaciones e instalaciones muy cuidadas y limpias, lo unico es los meseros en area de alberca habia pocos o no te atendían, y el room service muy lento
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Localização
Localização isolada e tranquila, perto do aeroporto, mas a 30–45 minutos da cidade, com postos de controle de segurança. A praia é longa e cênica, mas o surf costuma ser forte demais para nadar e as opções de transporte podem ser limitadas ou caras.
Avaliações dos hóspedes relacionadas
10
Jose
6 de mai. de 2025
·
A estadia foi de 2 noites
Excelente en todos los aspectos el que podría ser un punto a favor o en contra es que está a 30 min de la CD de Mazatlán, también deberían avisar que los bares de la piscina cierran a las 5:30 PM, Todo lo demás excelente la comida está riquisima
Excelente en todos los aspectos el que podría ser un punto a favor o en contra es que está a 30 min de la CD de Mazatlán, también deberían avisar que los bares de la piscina cierran a las 5:30 PM, Todo lo demás excelente la comida está riquisima
10
larry
14 de set. de 2025
·
A estadia foi de 3 noites
The property was semi isolated, this was exactly what we desired. Security was on point.
The property was semi isolated, this was exactly what we desired. Security was on point.
10
Hugo Julio
30 de jul. de 2025
·
A estadia foi de 5 noites
Muy aceptable, lejos de la sociedad
Muy aceptable, lejos de la sociedad
8
Janet Dominguez Santacruz Ivan
4 de set. de 2025
·
A estadia foi de 3 noites
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
10
Rosa
12 de jun. de 2025
·
A estadia foi de 3 noites
Nice property good service. The only negative is you can’t swim in the beach
Nice property good service. The only negative is you can’t swim in the beach
6
Cynthia Emily
12 de abr. de 2025
·
A estadia foi de 7 noites
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
10
Julian
12 de jun. de 2025
·
A estadia foi de 4 noites
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
6
Pedro Pablo
8 de out. de 2025
·
A estadia foi de 4 noites
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
10
Lori
16 de fev. de 2025
·
A estadia foi de 4 noites
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
6
Nallely
2 de out. de 2025
·
A estadia foi de 5 noites
If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos hóspedes apreciaram refeições saborosas e vários restaurantes. Outros relatam horários ou variedade limitados, longas esperas, qualidade inconsistente, salas de jantar quentes e bebidas sem graça; alguns mencionam preocupações com a segurança alimentar.
Avaliações dos hóspedes relacionadas
8
Janet Dominguez Santacruz Ivan
4 de set. de 2025
·
A estadia foi de 3 noites
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
8
Diana
9 de set. de 2025
·
A estadia foi de 3 noites
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
4
Jose
20 de nov. de 2025
·
A estadia foi de 3 noites
El hotel es muy bonito pero la comida no es buena en ninguno de los restaurantes, por las noches solo hay tres restaurantes abiertos y hay que pedir a la carta, lo cual es muy tardado y además sin buen sabor, las bebidas es del alcohol más barato a menos que seas socio, si no traes tu termo en área de alberca sus vasos están viejos y se ven sucios. Las albercas están Super frías dicen que tienen calefacción pero es mentira. Las amenidades que ponen en la publicidad que deberían tener en el cuarto tampoco las tienen a menos de que seas socio. El frigobar solo tiene 4 refrescos, dos cervezas y dos aguas. Lo peor de todo es las personas de recepción de tiempos compartidos donde te envuelven prometiendo ciertos up grades con una plática de 90 min que termina siendo de más de 4 horas, no lo hagan !!!! Piden cantidades impagables para ser socios. El lugar es muy aburrido, no hay shows a ninguna hora. Es un lugar que por lo que cobran no lo vale. No volvería.
El hotel es muy bonito pero la comida no es buena en ninguno de los restaurantes, por las noches solo hay tres restaurantes abiertos y hay que pedir a la carta, lo cual es muy tardado y además sin buen sabor, las bebidas es del alcohol más barato a menos que seas socio, si no traes tu termo en área de alberca sus vasos están viejos y se ven sucios. Las albercas están Super frías dicen que tienen calefacción pero es mentira. Las amenidades que ponen en la publicidad que deberían tener en el cuarto tampoco las tienen a menos de que seas socio. El frigobar solo tiene 4 refrescos, dos cervezas y dos aguas. Lo peor de todo es las personas de recepción de tiempos compartidos donde te envuelven prometiendo ciertos up grades con una plática de 90 min que termina siendo de más de 4 horas, no lo hagan !!!! Piden cantidades impagables para ser socios. El lugar es muy aburrido, no hay shows a ninguna hora. Es un lugar que por lo que cobran no lo vale. No volvería.
6
Cynthia Emily
12 de abr. de 2025
·
A estadia foi de 7 noites
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
2
Jesus
16 de nov. de 2025
·
A estadia foi de 4 noites
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
6
Douglas
16 de jan. de 2025
·
A estadia foi de 7 noites
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
8
Carlos
25 de out. de 2025
·
A estadia foi de 3 noites
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
2
Oscar
26 de out. de 2025
·
A estadia foi de 2 noites
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
4
Sharone
31 de mar. de 2025
·
A estadia foi de 3 noites
The food was horrible. Gave me food poisoning
The food was horrible. Gave me food poisoning
10
Oscar
21 de dez. de 2025
·
A estadia foi de 4 noites
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
MARCELA
há 4 semanas
·
A estadia foi de 5 noites
Reporte el lavamanos que tenia fuga, nunca fueron atenderlo. La habitación los primeros dos días no fueron a limpiarlo a pesar de varias llamadas, tuve que acudir a front desk a poner queja para q fueran a limpiarlo. El restaurante de mariscos cerrado, El kids zone cerrado. Hice varios requerimientos porque llevaba un bebe de 8 meses para las comidas y nada se podia. Eran requerimientos simples... un aguacate, un huevo cocido (me entregaron super crudos) o yogurt natural (xq tenian con fruta picada en el buffet) y no se podia. Muy poca variedad de alimentos en desayunos y comidas. Los restaurantes no puedes pedir para llevar a la habitacion. El room service esta muy muuuy limitado.
Reporte el lavamanos que tenia fuga, nunca fueron atenderlo. La habitación los primeros dos días no fueron a limpiarlo a pesar de varias llamadas, tuve que acudir a front desk a poner queja para q fueran a limpiarlo. El restaurante de mariscos cerrado, El kids zone cerrado. Hice varios requerimientos porque llevaba un bebe de 8 meses para las comidas y nada se podia. Eran requerimientos simples... un aguacate, un huevo cocido (me entregaron super crudos) o yogurt natural (xq tenian con fruta picada en el buffet) y no se podia. Muy poca variedad de alimentos en desayunos y comidas. Los restaurantes no puedes pedir para llevar a la habitacion. El room service esta muy muuuy limitado.
6
Julio Francisco
há 4 semanas
·
A estadia foi de 5 noites
Le hace falta mucha sombra . No hay donde esconderte del sol un momento. Pocos camastros. Siempre estaban ocupados. Ns toco q estuvieran arreglando el restaurante de mariscos y la zona de helados por lo que no hubo. Nunca vimos un show nocturno. Poca animacion
Le hace falta mucha sombra . No hay donde esconderte del sol un momento. Pocos camastros. Siempre estaban ocupados. Ns toco q estuvieran arreglando el restaurante de mariscos y la zona de helados por lo que no hubo. Nunca vimos un show nocturno. Poca animacion
4
RICARDO
11 de ago. de 2026
·
A estadia foi de 2 noites
Las instalaciones muy bien en general, el personal con falta de capacitación y no cumplen con lo estipulado del todo incluido no es cierto que tienen barra premium
Las instalaciones muy bien en general, el personal con falta de capacitación y no cumplen con lo estipulado del todo incluido no es cierto que tienen barra premium
10
Patricia
4 de ago. de 2026
·
A estadia foi de 1 noite
Excelente opción , hotel muy bonito y cómodo ! Muy recomendable
Excelente opción , hotel muy bonito y cómodo ! Muy recomendable
8
Jose Luis
1 de ago. de 2026
·
A estadia foi de 3 noites
Excelentes instalaciones y gran servicio por parte de todos, lo único negativo sería que la playa no es tan bonita, aunque si hay actividades como voleyball de playa,
Excelentes instalaciones y gran servicio por parte de todos, lo único negativo sería que la playa no es tan bonita, aunque si hay actividades como voleyball de playa,
Políticas da propriedade
Check-in
Check-out
De 00:00 a 00:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-16: 399.9010859820557USD
- 2026-09-17: 283.59135443367006USD
- 2026-09-18: 283.59135443367006USD
- 2026-09-19: 283.59135443367006USD
- 2026-09-20: 252.7040375681305USD
- 2026-09-21: 252.54749209007264USD
- 2026-09-22: 252.54749209007264USD
- 2026-09-23: 252.54749209007264USD
- 2026-09-24: 262.7175488349152USD
- 2026-09-25: 262.7175488349152USD
- 2026-09-26: 262.7175488349152USD
- 2026-09-27: 252.7040375681305USD
- 2026-09-28: 252.7040375681305USD
- 2026-09-29: 252.7040375681305USD
- 2026-09-30: 252.7040375681305USD
- 2026-10-01: 299.2760017451477USD
- 2026-10-02: 299.2760017451477USD
- 2026-10-03: 299.2760017451477USD
- 2026-10-04: 308.1816688874817USD
- 2026-10-05: 308.1816688874817USD
- 2026-10-06: 303.9869863476563USD
- 2026-10-07: 299.2760017451477USD
- 2026-10-08: 299.2760017451477USD
- 2026-10-09: 299.2760017451477USD
- 2026-10-10: 299.2760017451477USD
- 2026-10-11: 299.2760017451477USD
- 2026-10-12: 391.8606437686157USD
- 2026-10-13: 1266.9190128039552USD
- 2026-10-14: 316.6941667149353USD
- 2026-10-15: 299.2760017451477USD
- 2026-10-16: 308.07413809661864USD
- 2026-10-17: 308.1816688874817USD
- 2026-10-18: 305.20236126297USD
- 2026-10-19: 387.590651108551USD
- 2026-10-20: 387.590651108551USD
- 2026-10-21: 294.64032726287843USD
- 2026-10-22: 309.7229318696594USD
- 2026-10-23: 337.6079413719177USD
- 2026-10-24: 392.4952402194214USD
- 2026-10-25: 311.42989114059446USD
- 2026-10-26: 305.20236126297USD
- 2026-10-27: 301.77129809875487USD
- 2026-10-28: 299.2760017451477USD
- 2026-10-29: 301.77129809875487USD
- 2026-10-30: 299.2760017451477USD
- 2026-10-31: 299.2760017451477USD
- 2026-11-01: 283.454442878952USD
- 2026-11-02: 358.15242296722414USD
- 2026-11-03: 358.15242296722414USD
- 2026-11-04: 357.2597105456543USD
- 2026-11-05: 371.9842064149475USD
- 2026-11-06: 301.38412414260864USD
- 2026-11-07: 301.77129809875487USD
- 2026-11-08: 301.77129809875487USD
- 2026-11-09: 328.18719928710937USD
- 2026-11-10: 382.94421302902225USD
- 2026-11-11: 1207.02306505188USD
- 2026-11-12: 351.96871881134035USD
- 2026-11-13: 427.34748766113285USD
- 2026-11-14: 377.7815079473877USD
- 2026-11-15: 387.4723567204285USD
- 2026-11-16: 301.77129809875487USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este alojamento antes da chegada, de acordo com as informações na confirmação de reserva.
- Este alojamento aceita animais de estimação apenas em quartos para fumadores (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
- Estadia de animais de estimação: 1300 MXN por animal, por noite
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito