Sandman Inn Smithers

Name: Sandman Inn Smithers
Address: 3932 Highway 16 W, PO Box 395, Smithers, Canada, Smithers, British Columbia, Canada
Rating: 7.65

"Great dining options"

"Conveniently located"

"Clean rooms"

"Welcoming staff"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Business Center
Dry Cleaning
Banquet Facilities

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.

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Guest reviews

7.7

Good

Based on 605 verified reviews

Who stays here?

Business

32%

Couple

31%

Family

21%

Group

9%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Sandman Inn Smithers, many guests praise the friendly, accommodating staff and convenient in town location, while feedback repeatedly notes an older, dated property with small, basic rooms, mixed cleanliness, limited parking, and challenging stair-only access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Katrina

4 weeks ago

·

Stayed 2 nights

Front Staff woke me up to tell me the internet wasn’t working. Then left at checkout time to be unavailable for over an hour that I know of. I had an appointment so I checked back twice within the hour before my appointment then left town. Left a note requesting an invoice. Got a call back 6 hours later to tell me it was impossible on their end and to find one online. They gave me a key saying “ we only have one if you lose it I can let you in but you won’t have your own”. It’s electronic keys why can’t they make another one? Very disappointing stay.

8

Greg

20 Apr 2026

·

Stayed 1 night

Ok. All good Not bad place for quick stay

4

Huseyin

11 Feb 2026

·

Stayed 2 nights

The customer service has to be better than that

2

Yvonne

22 Jan 2026

·

Stayed 1 night

Buyer beware…I would give this zero stars if I could. I booked this while on a thirteen hour road trip. No where did I see that this hotel CLOSED at 11pm. I arrived at midnight after thirteen hours of driving to find the door locked and no one answering the emergency number. Wasted $150. I had to go pay for another hotel. Thankfully there was one.

8

Melanie

13 Jan 2026

·

Stayed 1 night

Staff was great, room was clean. The only issue we had was the mattresses were way too soft.

3932 Highway 16 W, PO Box 395, Smithers, Canada

Location

With a stay at Sandman Inn Smithers in Smithers, you'll be near ski lifts, just a 4-minute walk from Bulkley Valley Museum and 6 minutes by foot from Heritage Park. This hotel is 1.2 mi (2 km) from Smithers Golf & Country Club and 1.5 mi (2.5 km) from Ski Smithers.

Bulkley Valley Museum(0.2 Miles)

Heritage Park(0.3 Miles)

Smithers Golf & Country Club(1.2 Miles)

Ski Smithers(1.5 Miles)

Smithers Par 3 & RV(2.4 Miles)

Call Lake Provincial Park(5.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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