Is parking available at the hotel?

Free self-parking is available on-site for guests.

What breakfast options are offered?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately CAD 25 per person.

Does the hotel allow pets?

Pets are allowed with a fee of CAD 35.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and accessible public areas, ensuring a comfortable stay for guests with disabilities.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Stratford, within a 5-minute drive of Festival Theatre and Stratford City Hall, and is 0.1 mi from Avon Theatre and 0.2 mi from Studio Theatre.

Are children allowed to stay at the hotel?

Children can stay for free when occupying the parent or guardian's room, using existing bedding.

The Parlour Inn in Stratford

Average nightly price at The Parlour Inn, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$114
March	US$112
April	US$138
May	US$154
June	US$168
July	US$187
August	US$198
September	US$185
October	US$170
November	US$121
December	US$119

What guests think

Reviews of The Parlour Inn, an Ascend Collection Hotel portray a charming historic inn with a prime downtown location and notably friendly staff, though room sizes vary and some aging features and noise issues are mentioned.

Many find rooms comfortable with historic charm and amenities like jetted tubs or robes, while others cite sloped floors, soft or sagging beds, loud HVAC, weak showers, or musty odours. The on-site restaurant and breakfast earn frequent praise, though a few report cold or mediocre dishes, limited menus or higher prices, and early closing after shows. Overall, it suits travellers who value historic charm and convenience over uniform, modern rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking, a popular restaurant/bar, and a complimentary theatre shuttle are highlighted repeatedly; EV charging is available. Multiple reviews note there is no gym despite some listings.

Related guest reviews

10

Divine

27 Jul 2025

·

Stayed 2 nights

If you want the he close to everything, this iis the place to be. Close to restaurant- walking distance and most of them under 10 minutes. It’s close the market square and lots of shopping areas. Very convenient especially for someone like me who walks with a cane. The hotel itself is nice and comfortable The staff is courteous and supportive and very helpful. They provide coffee and tea and lemon water all day long They also have transportation to take you to the theatres and will pick you up after the show. They also have an in house restaurant and bar . Yes, I definitely recommend this property and will come back and stay here again.

10

Mike

27 Jul 2025

·

Stayed 2 nights

Front desk very helpful, told us about shuttle to theater which we used and driver was friendly and prompt

10

Jennifer

8 Aug 2024

·

Stayed 1 night

Lovely hotel in a great location. Shuttle to Stratford theatres was an added bonus.

10

marjorie

20 Jul 2024

·

Stayed 1 night

Comfortable in all respects. Free parking and shuttle service to the theatres were a real bonus. Best in-room coffee I’ve ever had.

10

Andrew

2 Jun 2023

·

Stayed 1 night

Great location close to theatres and restaurants. Even provides a shuttle for folks who prefer to not walk as far. Friendly staff. Restaurant has lots of character and history of the railroad industry there.

10

Rebecca

27 May 2023

·

Stayed 1 night

Liked the charging spot for my tesla car. Fine restaurant.

10

Sarah

8 Jun 2025

·

Stayed 1 night

Loved this inn :) Connected to an excellent restaurant with many delicious options. Chicken avocado spring rolls are particularly amazing. Parking lot is directly attached and has electric charging. Even after checkout, we remained parked there all day to take in shopping and a play. Room was warm upon arrival (despite AC being on) and it took us a few hours to figure out that ample heat was coming from the pilot light on the gas fireplace, but temp was fine after we shut it off. Bed was super comfy, as were the ample pillows. Only downside to unit was complete lack of counter space in the bathroom and a very tight water closet. Loved having the personal concierge text us upon arrival and answer questions throughout stay — very convenient and a nice touch :)

10

Bruce

17 Nov 2024

·

Stayed 1 night

The hotel was perfect for an overnight theatre outing. Convenient, quiet, efficient and very comfortable. free parking and friendly staff.

10

Virginia

3 Jun 2023

·

Stayed 3 nights

You can't beat the Parlour Inn if attending the Festival. Convenience first rate, whether it's getting a meal in term for curtain, free shuttle service, walking distance to shops and great dining. Staff super helpful, and friendly. Easy parking,easy entry to hotel (auto doors making schlepping bags less odious). Comfortable beds and well appointed bath.

8

Elizabeth

30 Dec 2024

·

Stayed 1 night

Expedia shows that the property has gym facilities. This is not the case. Aside from that, the stay was wonderful and we’ll be back in the future.

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Cleanliness

Many guests describe rooms and bathrooms as very clean or spotless. Recurring criticisms note musty or stale odours, worn carpets, and occasional housekeeping lapses or missed details.

Related guest reviews

6

Elizabeth

4 Jul 2025

·

Stayed 1 night

Have stayed at this hotel 3 times. Room was dated. Bed was made bud not tidy. Bathroom was dusty. All mirrors and tv were dusty. Not what I expected from a vintage hotel.

10

Cynthia Suzanne

28 Nov 2025

·

Stayed 1 night

Room was spotless, location was perfect and restaurant was cozy and offered a hearty breakfast

6

Denise Di

18 Jun 2024

·

Stayed 1 night

Stayed on a Friday night, room on the main street side on the 3rd floor, with queen bed and bathroom. The staff were very nice. The room was clean. The room could use an update. The carpet in the hallway and room smelled like hospital food..very stale and musty. Thank goodness the windows opened to get fresh air. The room is very small but enough to just sleep for the night. The queen bed was really squishy and uncomfortable. The mattress needs an update. The location relative to where all the action is was great. Parking was great. The security of the building was great. The only other consideration is that the LCBO across the street was having lawn maintenance on Saturday at approximately 8 am and it was extremely loud. So a bad night's sleep because the bed and commercial machines did not make for a relaxing night. I would ask for a room in the parking lot or back next time. I thought it was quite expensive for the room we got, Standard Room with Queen bed.

6

Roger

21 Jul 2025

·

Stayed 1 night

The people were nice but the rooms are dates and dark. Ours smelled like cigarette smoke and mold.

10

Ryan

18 Jul 2025

·

Stayed 2 nights

Clean, quiet, safe…. Easy to get to downtown and the park.

10

Constance

8 Nov 2025

·

Stayed 1 night

The location was perfect, a short walk to the theatre and shopping. The suite was lovely and clean. Staff were friendly and helpful. Cozy dressing gowns were a nice touch!

4

Kathi

5 Oct 2023

·

Stayed 2 nights

Upon checking into my room, I realized the bathroom shower had not been cleaned properly. There were soap remains on the sides of the shower and obvious residue on the shower walls that had not been wiped off. The glass shelving near the sink had long blonde hairs still on it. The carpet throughout, the building is worn and dirty really needs a steam clean, at least if not replacement. The bedding on my bed did not fit properly over the mattress, exposing it under the pillows. The bedskirt was tucked in to the duvet, and obviously had not been checked Before the housekeeper left the room. The walls beside the bed were dirty, some kind of a white creamy substance on the wall. I had previously stayed at this hotel several years ago and had a great experience. I won’t be returning and cannot recommend this hotel in its current state . Has definitely gone downhill since it was a best Western.

10

Thomas

18 Nov 2025

·

Stayed 1 night

Very clean

10

Andrew

11 May 2025

·

Stayed 2 nights

Very nice place to stay. Friendly staff, very clean and close to everything so you can walk everywhere. (Shops, restaurants, parks and theaters) Would stay there again.

10

Diane

27 Sept 2023

·

Stayed 1 night

Service was excellent at check in , check out and in the dining room … fabulous server We loved the complimentary shuttle to the Festival Theatre The only issue I had was the smelly carpets especially in our room For that reason I would not book again

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Rooms

Rooms range from small to spacious suites with classic decor; many are comfortable, but others note dated furnishings and sloped floors. Recurrent complaints mention soft or sagging beds, loud or drafty in-room HVAC, limited bathroom counter space, and occasional street or rooftop unit noise.

Related guest reviews

8

Ed

24 Jun 2025

·

Stayed 2 nights

Great staff, good food, handy location. Bathroom dated and small.

8

Paul

9 May 2024

·

Stayed 1 night

Very nice hotel, and will stay there again! Staff friendly and approachable. Really appreciated the adjacent parking. Room was small, but included a sitting area. Roomy closet and well-appointed bathroom. A little disappointed that we could hear our noisy neighbours through the walls... Didn't like the Country music in dining room at breakfast. Otherwise, lovely!

6

Aviva

14 Jun 2023

·

Stayed 1 night

Very well located. Staff was friendly and helpful. Room was tired and the shower was one of the worst I’ve experienced. The weak shower pressure was compounded by the ridiculously high shower head.

8

Paul

18 Sept 2024

·

Stayed 1 night

The location is perfect: central but quiet. Our room was VERY small, but had everything needed. Our 'suite' was in the original, old part of the building, and so the floor was uneven and sloped, so that table lamps looked crooked! Our main issue: the queen sized bed was very uncomfortable: soft, lumpy and sagged into the middle; definitely not "hotel quality" = we didn't sleep well.... Dining room staff member was friendly and efficient, breakfast was good! We especially appreciated the shuttle service between hotel and theatre.

10

Cornelia

4 Oct 2025

·

Stayed 1 night

Room, cleanliness, staff, service, location- all excellent. Only thing that was annoying was the air conditioning unit in the room (noisy so couldn’t keep the fan running all night for air flow). A bit noisy outside to keep the window open. Otherwise, great spot.

8

Aaron

21 Sept 2025

·

Stayed 1 night

Great experience, friendly accommodating staff. limited menu in restaurant. Noise from roof top A/C unit right next to our room (211) made it difficult to sleep.

4

Peter

17 Oct 2023

·

Stayed 1 night

The room was small with limited space for luggage. There was 1 chair for 2 people. The bed was uncomfortable. The room was not dark at night as the blinds were poor. The street mise ended around midnight but was terrible at 6:00 am as traffic noise persisted . The HVAC unit was loud and drafts and located about 18 inches from the bed.

8

Vera

16 Nov 2025

·

Stayed 1 night

Clean, spacious room/suite. The staff was pleasant and we enjoyed both our dinner and breakfast in the dining room. The one negative was the shower. The website photo showed a removable shower head, which is why I booked the room. Instead it was a very high, fixed head that provided a mediocre shower.

6

Mike

23 Jun 2025

·

Stayed 1 night

The only issue we had was the bed, unfortunately that is the most important part of the stay. I realize the hotel is old and does have sloped floors, but the bed should be leveled out. I felt myself fighting gravity all night so I don't roll over my girlfriend. Also, new mattresses. The rate charged at a small town hotel certainly justifies a better bed. I have slept on more comfortable floors.

8

Kelly

10 Aug 2025

·

Stayed 2 nights

Location is great. Food was really good. Our queen bed room was a bit tight but comfortable.

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Service

Service is a standout, with numerous mentions of friendly, attentive front-desk staff, smooth check-in, and helpful touches like concierge texts and shuttle coordination. A few guests reported lapses or indifferent responses.

Related guest reviews

10

Mike

27 Jul 2025

·

Stayed 2 nights

Front desk very helpful, told us about shuttle to theater which we used and driver was friendly and prompt

6

Michael

29 Aug 2024

·

Stayed 1 night

I wish I could give the hotel a better rating. I think it’s important for old quaint hotels to survive and thrive.The room was fine and the front desk staff was great on the way in. They went out of their way to welcome us since it was our anniversary. The restaurant was ok - nice server and good food. In the morning however we had several interactions with the front desk that were unacceptable for a hotel that charges what it does. Both were housekeeping issues and went unresolved and seemed to be a result of lack of effort- the opposite of what a small hotel should be like!! I hope for future customers the morning staff is better.

10

Ceidy

7 Oct 2025

·

Stayed 2 nights

the customer service was perfect! thank you guys! I will be back

10

Shannon

14 Oct 2025

·

Stayed 2 nights

The desk staff were amazing! We loved Caleb as he was very knowledgeable and extremely polite. We had the Thanksgiving meal at the Parlour Inn Restaurant, and it was so amazing! Complements to the chef! The room was imbeccably clean as well.

10

Beth

11 Sept 2025

·

Stayed 2 nights

Caleb was an excellent host answering any questions with professionalism. He helped us get our luggage in our room and we loved sharing stories with him. It was so pleasant to stay here.

10

Monica

17 Oct 2025

·

Stayed 1 night

Excellent front desk! Caleb was attentive and super helpful.

10

Kevin

5 Aug 2024

·

Stayed 3 nights

Wonderful place to stay for a theatre weekend. Great bar and restaurant. Food was terrific. Perfect location. Even a theatre shuttle for the festival theatre so no parking concerns! Caleb and Sheri at from desk were amazing. Comfortable room. Very clean. The rose at night was a lively touch considering it was our 40th anniversary.

10

Jordon

10 Jun 2025

·

Stayed 1 night

Staff were lovely and accommodating. Everything we wanted was within walking distance. Our stay in Stratford was perfect.

10

Don

21 Jun 2023

·

Stayed 2 nights

Excellent stay, from arrival to departure. The staff were great! The hotel is perfectly located for easy access to the downtown, restaurants and theaters. Very nice hotel that has a historic feeling about it but with updated creature comforts.

6

SHANE

13 Nov 2024

·

Stayed 1 night

The accommodations were very nice. The hotel staff were professional.The restaurant experience was mediocre at best. My wife's flat iron steak was overcooked, my tagliatelle was swimming in creme sauce to the extent of overwhelming the veg in the dish. When we commented to our server, the response was, "thats too bad". I agree! No effort was made to make our dining experience better. We would stay in The Parlour again. Stratford has some of the finest dining and chefs in the country. Dine elsewhere.

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Location

Outstanding central location with easy walking to theatres, restaurants, shopping, and the river, plus a shuttle for farther venues. Some street noise is reported in certain rooms.

Related guest reviews

10

Ann

23 Oct 2025

·

Stayed 2 nights

Nice vintage hotel. Very clean. Friendly staff. Less than 5 minutes walk from Avon and Studio theaters. Restaurant in hotel and many others within minutes walking distance. Tom Patterson and Festival Theater walkable distance in decent weather.

10

Jill

6 Apr 2025

·

Stayed 1 night

Perfect spot in downtown Stratford. Very safe and walkable location. Free parking on site, dining room. Comfy beds, reasonable price.

6

Marie-Andree

7 Aug 2025

·

Stayed 1 night

Great location.

10

michele

22 Aug 2025

·

Stayed 1 night

Excellent location, easy parking, friendly staff

8

Emma

31 Aug 2025

·

Stayed 1 night

Comfortable bed. Walkable distance to all attractions and shuttle to theatre, which was very convenient.

10

Michelle

4 Aug 2025

·

Stayed 3 nights

This hotel is charming with a great restaurant and bar. The fact that it's walkable to almost anywhere you'd like to go is a huge plus. We really enjoyed our stay!

10

Cassandra

11 Jul 2024

·

Stayed 3 nights

Loved that the hotel was so close to all of the theatres. The furthest one was only a 30-min walk!

10

Robert

17 Nov 2024

·

Stayed 1 night

Central

10

Mark

9 Nov 2025

·

Stayed 5 nights

Great staff and perfect location to explore Stratford

10

Sandra

29 Jun 2023

·

Stayed 3 nights

Excellent location for enjoying Stratford. Close to restaurants and shopping. Walk along the river to the theaters. Very friendly and helpful staff.

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Dining

On-site restaurant and bar draw frequent praise for tasty breakfasts and enjoyable dinners, with good value noted by some. Downsides include occasional cold or mediocre dishes, limited menus or higher prices, and early closing around 8 p.m.

Related guest reviews

8

Annette

18 Jun 2025

·

Stayed 1 night

The hotel itself was quite nice. It was a bit far from the theatre but the complimentary shuttle to get there was great. It was very busy after the play so we ended up calling an Uber. The downside of the hotel was that the restaurant/closed at 8pm. Considering the play let out after 10:30 we would have liked to have a late night snack and a nightcap.

8

Elena

8 Oct 2025

·

Stayed 2 nights

Good in general but restaurant was complete disappointment as food was cold and seemed to be cooked the day before.

10

Scott

23 Aug 2025

·

Stayed 1 night

Great location and excellent food options.

10

Gary

28 Jun 2023

·

Stayed 1 night

Bar and restaurant closed at 8pm. Would have been nice to come back from the show for a nightcap

10

Serge

29 Aug 2025

·

Stayed 1 night

Everything was clean and perfect. Restaurant was a pleasant surprise: tasty and reasonably priced!

10

david

23 May 2025

·

Stayed 2 nights

Large comfortable rooms ; very nicely appointed restaurant with very good breakfast;

10

Michelle

4 Aug 2025

·

Stayed 3 nights

This hotel is charming with a great restaurant and bar. The fact that it's walkable to almost anywhere you'd like to go is a huge plus. We really enjoyed our stay!

10

Anthony

13 Mar 2025

·

Stayed 1 night

I enjoyed a pleasant stay. The staff were service oriented. I recommend the restaurant, good food and excellent value.

10

John

23 Oct 2025

·

Stayed 1 night

My Breakfast was cold when it arrived at our table Other than that , we enjoyed our stay.

8

Clayton

18 Nov 2023

·

Stayed 1 night

Overall I would recommend this property and have already done so. Staff at the front desk and in the restaurant were friendly and attentive. My only criticism of the room is that the armchair had certainly seen better days. Breakfast was excellent. Dinner was good, but my entree was a little pricey for what it was.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $157	6	7
8 $118	9 $118	10 $118	11 $118	12 $124	13 $175	14
15 $118	16 $118	17 $118	18 $124	19 $124	20 $124	21 $144
22 $118	23 $118	24 $118	25 $112	26 $112	27 $124	28 $143
29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $111	2 $110	3 $104	4 $118	5 $133
6 $106	7 $112	8 $109	9 $106	10 $106	11 $118	12 $133
13 $108	14 $101	15 $106	16 $112	17 $112	18 $118	19 $143
20 $112	21 $112	22 $112	23 $137	24 $137	25 $137	26 $132
27 $112	28 $112	29 $112	30 $112	31 $168

The Parlour Inn, an Ascend Collection Hotel

Prices for The Parlour Inn, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Guest reviews of The Parlour Inn, an Ascend Collection Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Parlour Inn, an Ascend Collection Hotel

Prices for upcoming dates