Name: Best Western Plus Rose City Suites
Address: 300 Prince Charles Drive, Welland, Canada, Welland, Ontario, CA
Price range: US$118–US$233 per night
Rating: 8.93

What guests think

Across recent reviews of Best Western Plus Rose City Suites, guests consistently praise very clean, spacious suites and friendly service, with a generally well-liked complimentary breakfast and a convenient location near the canal and Welland sports venues.

Recurring drawbacks include footstep noise from upstairs due to limited sound insulation, and occasional temperature or comfort issues in some bedrooms. Several guests mention kitchenettes lacking included cookware or charging fees, and a few note the absence of a pool and sporadic elevator problems. Overall, it suits travellers seeking suite-style space and an easy base near the canal.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the fitness room, and parking is generally easy. A few reviews note there is no pool and mention occasional elevator issues.

Related guest reviews

10

Steve

7 Feb 2025

·

Stayed 2 nights

Staff were excellent and the work out room was amazing. Breakfast was very good. Room was clean and bed very nice

8

Hiromi

18 Jun 2025

·

Stayed 3 nights

the air conditioner system in the living room works only for the room and not for the bedroom. The duct seemd to be installed later to send the air to the bedroom but it does not work well. The day when we checked out, the elevetor was out of order, so we had to bring a heavy suitecase using stairs.

10

Benjamin

23 Jul 2024

·

Stayed 2 nights

From the lovely check-in experience, charing our EV car, and making waffles in the morning, we had a great 2 night stay at this location. The walls are a bit thin, so top floor rooms are a treat, and if you are lucky you might even get to see some fireworks out the windows. Thank you for a great little stay.

6

Julio

5 Jul 2023

·

Stayed 4 nights

Basic hotel, no game room, no pool , not good for families in the middle of nowhere

8

Mike

5 Jul 2025

·

Stayed 1 night

Ice machine is needed on the first floor. Very noticeable sloppy crown molding in room. Friendly staff. Clean. Good breakfast.

6

Samson

2 Jul 2023

·

Stayed 6 nights

1. The floors are not properly insulated. I was hearing upstairs guests taking shower and even walking. 2. Th elevator is outdated. 3. TV is old model and channels were very limited 4. The bed was making squicky noice every time I move. 5. We chose the hotel mainly because it has kitchen area to cook when we need to but the hotel charges $15 for kitchenware rental. Couldn’t make sense out of it. 5. Breakfast was ok. Not the best 6. Staff are very nice and friendly 7. Room was clean Over all I give it 6 out of 10

6

Dennis

30 Dec 2023

·

Stayed 2 nights

While the hotel is nice and it is clean I found the suite I was in to be a little on the small size, especially the bathroom , which was about 5 feet by 6 feet in size which made it very cramped. Also it had a kitchenette but no pots or pans so you could not use it. The living room area with the sofa bed was also on the small size as when you opened the sofa into a bed it took up the entire space. The breakfast which although it was included was mediocre at best. I paid $200 a night to stay here and I would say that is about $50 a night too much as there is no pool so there is nothing to do . I feel this hotel is not a very good example of a Best Western Plus so I will not be returning.

10

Ann

23 Jun 2024

·

Stayed 1 night

Parking lot full Saturday night Friendly staff, clean room Convenient to Flatwater Centre

10

Joel

15 Apr 2024

·

Stayed 3 nights

We don't usually book Best Western but we booked this as it seemed an ideal quiet location to view the solar eclipse. As soon as we arrived we was impressed with the ample parking and the politeness of the staff when we booked in. When we opened the door to our room again the room was above our expectations, nice and large living room and kitchen area with a comfortable sofa. The bedroom had a decent bed and was comfortable but a little on the small size compared to our previous hotel. The hotel was very clean, everything looked tidy with no problems. As with all hotels the soundproofing wasn't great and we could hear upstairs having a bit of hows your father, which I guess, shows it was a fun hotel to be at!! we didn't try breakfast because we couldn't be bothered to get up early enough for it but has a look down there after 11 and it was all cleaned up already and you could see a DIY waffle maker. Happy with our stay, Thanks

8

Larry

29 Jun 2025

·

Stayed 1 night

We were upgraded, which was a nice surprise. Beds were comfortable. Quiet night. Good breakfast. Convenient fitness room.

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Cleanliness

Cleanliness is a strong point, with many reviews praising very clean rooms and well-kept spaces. There are isolated complaints about pests, odors, or a missed detail.

Related guest reviews

10

Ainsley

15 Feb 2026

·

Stayed 2 nights

Room was great and clean

10

JAMES

27 Sept 2025

·

Stayed 3 nights

Very clean , staff were great . Great location

2

Milos

14 Aug 2023

·

Stayed 1 night

We found several earwigs crawling on our bedroom walls. Staff did nothing to address our issues.

4

Candice

2 Jan 2024

·

Stayed 1 night

The hotel was ok. We stayed just one night and in the morning, we found a bedbug on the sofa bed where family members slept. I put it in a plastic bag to show the staff, and the lady at the front desk said they will “investigate because it’s usually brought in by guests” and she said that she’s not saying we brought it in, but why even say that to your guests. What was she implying?!! She didn’t even apologize or anything. The tiles in the bathroom had molds. And we were staying on the 2nd floor, we can hear the footsteps of the people staying in the room above us.

2

Sadia

27 Aug 2024

·

Stayed 1 night

We were really disappointed with our experience. The staff was unhelpful, the bathroom was not clean, and despite their claims of daily morning cleanings, it was still in poor condition. Additionally, the prices were higher than comparable hotels in Niagara Falls. Overall, it was not worth the cost.

10

Bogdan

16 Oct 2024

·

Stayed 2 nights

Very clean, nice place. Great breakfast. Friendly and helpful staff. Nice, home like feeling. Definitely recomend.

10

Deb

8 Sept 2025

·

Stayed 1 night

My room was well appointed and clean. The staff are professional and friendly. Breakfast starts early on Sundays which was super helpful because I had to get going.

10

Deborah

5 Sept 2025

·

Stayed 1 night

Staff were excellent and breakfast had many tasty options. Room was spacious and clean. I would return.

8

Meredith

28 Feb 2025

·

Stayed 1 night

Staff were friendly and helpful. The room my family stayed was nice and comfortable. One thing we were not too happy about was the pullout couch’s sheet had some crumbs in it.

10

Carol

4 Nov 2025

·

Stayed 1 night

The room was incredibly clean with the most comfortable bed. Breakfast was plentiful and wonderful. Check in was easy and the staff were friendly!!! Definitely would stay there again!!!

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, many with separate bedrooms and kitchenettes, and beds are often comfortable. Recurring drawbacks include noise from upstairs, some HVAC or mattress discomfort, and reports that cookware for kitchenettes may not be included or incurs a fee.

Related guest reviews

6

AN

8 Jul 2024

·

Stayed 3 nights

The stay was easy and fair. What we dont like is when you sleep certain room has noisy upstairs where when people above you walk you can hear every step, let the staff know and they basicly said its an old building, second staff basicly just shrug it off when told them again. We stay 3 nights 2nd night cant barely sleep because of the noises. You can hear crack of every step people above. Will not be back.

6

Smita

24 Mar 2024

·

Stayed 1 night

If you’re in the first or second floor, you can hear every single step from the people above you. Rooms were clean but quite dated

8

Rima

11 May 2025

·

Stayed 2 nights

Very welcoming and friendly staff. Very clean. Unfortunately, there was a squeaky sound coming from the above floor. We could hear the people in the upper floor above us moving in their room and the bed mattresses are not comfortable.

4

Jason

2 Jul 2024

·

Stayed 1 night

The first room given to us has a very strong smell. The stove could not be properly turned off. The new staff was inexperienced and called to ask for our billing address again when this was given to her at the beginning of the check in. They asked $10 tax for pots & cookware set. We were later moved to a new room due to safety issue with the stove. Overall, I would say it was not as good as my previous stays with other properties.

8

Jennifer

10 Oct 2025

·

Stayed 2 nights

liked large rooms friendly staff breakfast quiet

6

Samson

2 Jul 2023

·

Stayed 6 nights

1. The floors are not properly insulated. I was hearing upstairs guests taking shower and even walking. 2. Th elevator is outdated. 3. TV is old model and channels were very limited 4. The bed was making squicky noice every time I move. 5. We chose the hotel mainly because it has kitchen area to cook when we need to but the hotel charges $15 for kitchenware rental. Couldn’t make sense out of it. 5. Breakfast was ok. Not the best 6. Staff are very nice and friendly 7. Room was clean Over all I give it 6 out of 10

8

Moustapha

19 Jan 2025

·

Stayed 1 night

We could hear the floor creaking as the people in the room above us walked around.

2

Phuong

11 Jul 2025

·

Stayed 1 night

Room was cleaned. The kitchen was okay however cooking pans and pots were for rent. I was surprised that they were not offered for free. There was no mention of the rental cooking pans/pots in the ads. It should be.

8

Steven

5 Aug 2025

·

Stayed 1 night

the property was fine. we found the hvac in the bedroom wasn't great. Too warm.

10

Susan

3 Aug 2025

·

Stayed 1 night

Staff provided excellent service. Bed was super comfortable and the room spacious and clean. A separate bedroom with its own tv. Would definitely stay again. There isn’t really anywhere to walk close by - the downtown is not very nice. However, just alongside the hotel is a lovely pathway along the water with “The Docks” where you can rent kayaks, peddle water bikes or paddle boards. Nice seats to sit by the water as well.

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Service

Service is widely described as friendly, helpful, and professional across the hotel. A few guests reported unhelpful interactions or curt behavior.

Related guest reviews

10

Sabrina

20 Sept 2025

·

Stayed 2 nights

I liked all of it. The breakfast had a good variety of food. The hotel was clean and well kept. The Bed and room were very comfortable. The staff were helpful,and very pleasant. I would definitely return to this hotel.

4

Candice

2 Jan 2024

·

Stayed 1 night

The hotel was ok. We stayed just one night and in the morning, we found a bedbug on the sofa bed where family members slept. I put it in a plastic bag to show the staff, and the lady at the front desk said they will “investigate because it’s usually brought in by guests” and she said that she’s not saying we brought it in, but why even say that to your guests. What was she implying?!! She didn’t even apologize or anything. The tiles in the bathroom had molds. And we were staying on the 2nd floor, we can hear the footsteps of the people staying in the room above us.

2

Sadia

27 Aug 2024

·

Stayed 1 night

We were really disappointed with our experience. The staff was unhelpful, the bathroom was not clean, and despite their claims of daily morning cleanings, it was still in poor condition. Additionally, the prices were higher than comparable hotels in Niagara Falls. Overall, it was not worth the cost.

10

Wilbert

7 Jun 2024

·

Stayed 1 night

We were greeted on arrival in a most friendly manner, the room was excellent and the breakfast was generous and well managed.

10

Deb

8 Sept 2025

·

Stayed 1 night

My room was well appointed and clean. The staff are professional and friendly. Breakfast starts early on Sundays which was super helpful because I had to get going.

10

Todd

1 Sept 2025

·

Stayed 2 nights

The staff at the front desk, the breakfast and the cleaning staff were all extremely friendly and helpful. Highly recommend this hotel!!

10

Tracey

16 Oct 2025

·

Stayed 1 night

Great location for a home away from home. Staff was great and helpful. Rooms were clean and bed was comfortable. Highly recommend

10

Patricia

10 Jul 2024

·

Stayed 2 nights

The front desk clerk, Jon, was very friendly and helpful.

10

Zackary

12 Apr 2025

·

Stayed 8 nights

Staff was more than willing to help, cleaners came daily and always ensured everything was cleaned and topped up. The breakfast changed daily making a long stay enjoyable to have something new in the morning.

6

Mohammed

30 Jul 2024

·

Stayed 1 night

Bad customer service

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AI-generated summary based on recent guest reviews

Location

The location is convenient and generally quiet, right by the Welland Canal with walking paths and handy for the Flatwater Centre and trips to Niagara Falls. A couple of reviewers found the nearby downtown less appealing.

Related guest reviews

10

Tracy

30 Aug 2025

·

Stayed 1 night

Great location and close to a very lovely walking path by the water

10

Randy

28 Jan 2024

·

Stayed 1 night

The hotel is in a convenient location. It is quiet and very clean. The morning breakfast is complimentary and very good.

10

Sonja

23 Jun 2025

·

Stayed 2 nights

Conveniently located to where I needed to be. Close to water and walking paths. Very clean and friendly staff

8

Ksenia

15 Oct 2024

·

Stayed 3 nights

Location was right on the canal, very convenient for, walking, fishing, biking.

10

Jean

28 Aug 2023

·

Stayed 3 nights

The hotel room came exactly as advertised. Staff were friendly. Parking was easy and the location was perfect. Near the canal and not far from the main drag.

10

Susan

20 Aug 2025

·

Stayed 1 night

Very convenient, clean hotel near Welland International Flatwater Centre. 10 minute walk to Dragonboat racing.

8

David

31 Aug 2024

·

Stayed 2 nights

Proximity to canal

10

Ann

23 Jun 2024

·

Stayed 1 night

Parking lot full Saturday night Friendly staff, clean room Convenient to Flatwater Centre

8

michelle l

29 Jun 2025

·

Stayed 4 nights

What a nice hotel all the staff we encountered were so friendly and helpful rooms were nice could use some updates but cleaning staff was amazing rooms are very clean!! Close to Niagara Falls about a 20 minute drive, and this hotel does not charge a parking fee like others keep that in mind while looking.

10

Susan

3 Aug 2025

·

Stayed 1 night

Staff provided excellent service. Bed was super comfortable and the room spacious and clean. A separate bedroom with its own tv. Would definitely stay again. There isn’t really anywhere to walk close by - the downtown is not very nice. However, just alongside the hotel is a lovely pathway along the water with “The Docks” where you can rent kayaks, peddle water bikes or paddle boards. Nice seats to sit by the water as well.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is broadly well-regarded for variety and taste. Some reviews cite limited options for certain diets, a small or busy room, and occasional mediocrity.

Related guest reviews

10

Randy

28 Jan 2024

·

Stayed 1 night

The hotel is in a convenient location. It is quiet and very clean. The morning breakfast is complimentary and very good.

8

Skylar

17 Jul 2023

·

Stayed 5 nights

Nothing really unique about it, but it was a good stay. Everything was clean which is always nice, and they had a few channels on the TV for our kids which I’ve noticed not a lot of places do. The only thing we (my kids) were disappointed with is the breakfast selection. They can’t have eggs so they were hoping for actual bacon and they were slightly disappointed with the cereal choices. Other than that it was great.

10

Sabrina

20 Sept 2025

·

Stayed 2 nights

I liked all of it. The breakfast had a good variety of food. The hotel was clean and well kept. The Bed and room were very comfortable. The staff were helpful,and very pleasant. I would definitely return to this hotel.

10

Nish

28 Aug 2025

·

Stayed 4 nights

Our stay was all shades of awesome. Clean rooms, great service and staff, awesome breakfast. I would recommended 100%. We came as a family with little kids and they loved every bit of the experience

10

Shawn

1 Dec 2025

·

Stayed 2 nights

Clean rooms, good breakfast,employees are all very helpful.

4

Mobeen

27 Aug 2025

·

Stayed 1 night

There is stomping sounds when people are walking above the room. The breakfast options are limited and there is a big problem with a cross contamination because sausages and eggs are placed in one container. Their management needs to be mindful of people with dietary restrictions. The kitchen lady is not at all welcoming. She is always watching for people who are making waffles. The breakfast room is terribly small.

8

Ian

23 Jul 2024

·

Stayed 3 nights

The suites are large and have everything you need. Standard breakfast room which can be very busy at times.

10

Deb

8 Sept 2025

·

Stayed 1 night

My room was well appointed and clean. The staff are professional and friendly. Breakfast starts early on Sundays which was super helpful because I had to get going.

10

Deborah

5 Sept 2025

·

Stayed 1 night

Staff were excellent and breakfast had many tasty options. Room was spacious and clean. I would return.

10

Carol

4 Nov 2025

·

Stayed 1 night

The room was incredibly clean with the most comfortable bed. Breakfast was plentiful and wonderful. Check in was easy and the staff were friendly!!! Definitely would stay there again!!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$132
February	US$133
March	US$137
April	US$147
May	US$170
June	US$157
July	US$166
August	US$173
September	US$147
October	US$143
November	US$129
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2	3
4 $124	5 $125	6 $121	7 $121	8 $123	9 $155	10 $173
11 $121	12 $120	13 $120	14 $120	15 $118	16 $142	17 $138
18 $120	19 $118	20 $120	21 $120	22 $120	23 $139	24 $147
25 $125	26 $120	27 $120	28 $120	29 $120	30 $127	31 $127

Best Western Plus Rose City Suites

Prices for Best Western Plus Rose City Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Microwave (With Sofabed)

Suite, 1 King Bed, Kitchenette (With Sofabed)

Suite, 1 King Bed, Microwave (With Sofabed)

Suite, 1 Queen Bed, Kitchenette (With Sofabed)

Suite, 1 King Bed, Accessible, Kitchenette (With Sofabed)

Suite, 2 Queen Beds, Kitchenette (With Sofabed)

Guest reviews of Best Western Plus Rose City Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Rose City Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $126	21 $154	22 $182	23 $210	24 $206	25 $233	26 $199
27 $123	28 $159	29	30 $121