Balaia Golf Village

Property is well maintained in the communal grounds area Staff are polite and helpful Reception area clean. 3 bed superior apartment nicely decorated and clean on arrival, however the bedrooms could benefit from a thorough clean to remove dust. Also ,however some appliance's microwave and toaster , smoke alarms did not work so had to be replaced , when the reception was alerted about this problem Maintainance people arrived immediately to the property. Problems with linen, brown blankets in wardrobe need to be cleaned as they are filled with dust mites and are not usable. Some linen have soiled stains also so need to be replaced and cleaned. Issues with the apartment configuration as bedrooms are downstairs and kitchen is upstairs. This makes it difficult for people with mobility problems as the stairs do not have railings and this makes it difficult to go up and down the stairs , However once upstairs the decor , amenities are very nice and there is a large balcony with a dining table outside . Also a dining table for 6 people inside and lots of cutlery, pots and pans. Also beware of the electrical problem , the electricity will trip and cut off if there are too many appliances being used. So when cooking , turn off the lights upstairs and downstairs. Apartment was very cold and had to use the AC heater in all rooms, all ACs work very well. Apartment has a washer dryer which is very helpfully. All bedrooms at the back had patios with tables and chairs which was a bonus.

Water dripping from the ceiling. Horrible

The staff was very friendly. The place was very peaceful and very beautiful. The room was excellent and very clean. Me and my family had an amazing time.

Property was not at beach front. But we knew this already. Property overall looks nice from outside and landscaping is great. But what really matters is amenities in the apartment or villa. Main concern is block A accommodation is outdated with poor amenities. Kitchen sink was clogged and staff did not take care of it. Predated coffee machine was provided. We asked for pod coffee machine but was not provided. Cleaning was not done on dedicated cleaning day. Towels were not replaced on the cleaning day. Few lights were not working. Unpleasant experience. Avoid the stay.

We rented a 2 bedroom apartment and unfortunately it was full of black mold (in many places). As much as we enjoyed the size of the unit, we think that it needs some renovation. I wish we were given a more updated place. Or at least a "mold free" unit. It rained intermittently our last 3 days there and we started to have a leak in our living room the day before we left. We let the reception know but I don't know if they were really concerned about it. The outside of the property is well maintained. The "health club" is pretty pathetic. If you like going to the gym, this one will disappoint you. It's very small, there's very few machines and they are rusty... Serious renovation/upgrades needed there. The indoor pool is pretty depressing and there's no jacuzzi. The customer service is very poor. The other amenities like golf and tennis are good options but they should give a better deal on the golf fees for the hotel guests. Tennis will cost you about 15 euros/hour if you wish to rent a court