Ureshino Onsen Yadoya Uchiroji

Unclear parking instruction. Misleading have private bath room but in fact no bathing room inside your room. And bathroom have usage time limit

I’ve got a very serious burn injury during my stay at this hotel while using the private hot spring facility provided. And unfortunately none of the staff appeared to understand English well enough to handle the situation.

I recently stayed at this hotel, and my experience was quite disappointing. Although the room was decent and the private hot spring acceptable, several issues overshadowed our stay. The complimentary breakfast was underwhelming, with only plain rice and a few side dishes that lacked flavor. A particularly alarming incident occurred on April 1st at 2:00 PM when a staff member attempted to enter our room without knocking. Thankfully, we had locked the security latch, but it raises serious concerns about privacy. The hotel claims that rooms are not cleaned for stays of less than three days, so this behavior is unacceptable. There was no apology afterward. Furthermore, the hotel doesn't have a proper front desk; the entrance is shared with a coffee shop, and the staff's poor English made communication frustrating. Given these experiences, we will not be returning. The lack of customer service and respect for privacy was disappointing, and I question the safety of our belongings.

A nice and comfortable hostel despite a bit small.

Excellent! Clean and comfortable!