Best Western Plus Cannes Riviera & SPA

Not a good location for having a hotel

The staff were lovely and attentive however there were a lot of problems with the hotel and the room. There were many things missing, room slippers, any toiletry kits such as toothbrush and toothpaste , sewing kits etc. We had really bad bites around our body which looked like bed bug bites which is super concerning but I couldn’t confirm this so I don’t want to definitively say it was this but we couldn’t sleep one night due to extreme itching in bed. The location was very convenient and close to the train station and sea side area. The corridors were so dark and barely any light had an eerie feeling as well as the lift. There isn’t an individual iron in each room but rather an ironing room which is quite inconvenient. Phone inside the room was difficult to use and didn’t have clear instructions on how to get through to reception, I pressed every button but it didn’t go through.

A gem of a hotel, lovely view from rooftop pool, amazing breakfast. Bed was extremely comfortable.

Been here several times now and always a fantastic service with lovely staff.

This hotel is great and is very good value for money. Super convenient for the train and bus station to explore the entire Côté d’Azur. No long walks back to the hotel after your journey and the option to do some sunbathing on the rooftop pool if you’re too tired to go to the beach. Bike rental and suitcase storage in the suitcase shop opposite the train station. Had a really nice massage at the spa facility next to the hotel. Bars, restaurants and shops galore. Hotel is cleaned daily and breakfast is good. Only complaint there wasn’t any bottles of wine to buy at the bar and it’s a bit inconvenient using the lift to buy drinks for the rooftop pool, a waiter service for drinks and snacks at the pool would make this hotel perfect.