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Guest reviews
7.5
Good
Based on 160 verified reviews
Facilities
9
Cleanliness
7.8
Service
7
6
Linda
Jan 31, 2026
·
Stayed 1 night
The lack of English speaking staff was a bit daunting. The facilities seemed quite dated and to be frank a bit creepy. The staff were nonetheless kind and helpful, and the room palatial !
The lack of English speaking staff was a bit daunting. The facilities seemed quite dated and to be frank a bit creepy. The staff were nonetheless kind and helpful, and the room palatial !
10
Jeyden
Jan 3, 2026
·
Stayed 3 nights
great breakfast, amazing spa, and kind staff
great breakfast, amazing spa, and kind staff
10
dick
Dec 17, 2025
·
Stayed 1 night
Very good
Very good
10
Maria
Nov 17, 2025
·
Stayed 1 night
Great hotel
Great hotel
10
Chee Hai
Nov 14, 2025
·
Stayed 2 nights
The staff was kind enough to refer me to her English-speaking colleague. That reduced language barrier. The male staff was very swift in processing my check-in. He was also very detailed in relating to me the hotel's instruction (esp. not to open the door when the door bell rings - signalling my breakfast is here). The room was spotless, clean and very spacious with lot of amenities (a bit too overwhelming for a solo traveller). I enjoyed both my Japanese and Western breakfasts for the next 2 days. As the instructions for the main controller (AC and lights) were in Japanese, so i had a hard time adjusting them accordingly. Other than that, i had a marvellous 2 night stays at the hotel.
The staff was kind enough to refer me to her English-speaking colleague. That reduced language barrier. The male staff was very swift in processing my check-in. He was also very detailed in relating to me the hotel's instruction (esp. not to open the door when the door bell rings - signalling my breakfast is here). The room was spotless, clean and very spacious with lot of amenities (a bit too overwhelming for a solo traveller). I enjoyed both my Japanese and Western breakfasts for the next 2 days. As the instructions for the main controller (AC and lights) were in Japanese, so i had a hard time adjusting them accordingly. Other than that, i had a marvellous 2 night stays at the hotel.
走井３丁目2番18号, Toyonaka, Japan
Location
Located in Toyonaka, HOTEL felice Osaka Itami airport is within a 15-minute drive of Dotonbori and Tsutenkaku Tower. This hotel is 10.3 mi (16.5 km) from Osaka-jō Hall and 10.6 mi (17 km) from Universal Studios Japan.
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