Is parking available at the property?

Self parking is available on-site for a fee of EUR 50 per day. Please note that parking is limited and a reservation may be required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately EUR 19 for adults and EUR 9.50 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Lyon, just 0.1 km from the Historic Site of Lyon and Quai de Bondy Vaporetto Stop. Other nearby attractions include the Museum of Fine Arts of Lyon (0.5 km) and Lyon Cathedral (0.7 km).

What are the policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 15 per day, and rollaway beds can be requested for a fee of EUR 20 per night. Advance request or confirmation is required for both.

Le Phénix Hôtel in Lyon

Average nightly price at Le Phénix Hôtel by month, last 12 months (USD)
Month	Average price
January	$146
February	$148
March	$182
April	$177
May	$190
June	$223
July	$168
August	$148
September	$202
October	$199
November	$170
December	$173

What guests think

At Le Phénix Hôtel, guests consistently praise the friendly, attentive staff and the central riverside location in Vieux Lyon, finding it easy to walk to major sights, shops, and restaurants, with many also noting generally clean, well-kept spaces.

Rooms vary: some are spacious with river views and good soundproofing, while others feel small or dated, have low eaves or high windows on the top floor, and a few report street noise affecting sleep in river-facing rooms. In-room amenities are basic (often no kettle, minibar, or fridge), parking is limited and paid, and a handful of maintenance issues appear in reviews, such as nonfunctional jetted tubs or occasional air-conditioning problems. Breakfast is widely described as good, though a few found it pricey or repetitive. A practical choice if you prefer charm and convenience with fewer frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

In-room extras are basic—several reviews note no kettle, minibar, or fridge, with water provided from the bar. Parking is available but limited, often requires advance reservation, and fees are viewed as high by some.

Related guest reviews

2

Ga

Nov 17, 2024

·

Stayed 1 night

the room lacks basic amenity such as coffee, water, refrigerator, not even a drinking glass, which is unbelievable for a 4 star hotel.

10

Russell

May 3, 2025

·

Stayed 3 nights

Great location near many sites. Breakfast was good. Parking is available but very limited so make sure to reserve in advance We would definitely stay here again

10

Julian

Aug 27, 2023

·

Stayed 1 night

I could park right outside of the Hotel to unload. Their car park was just around the corner and safe

8

Guillaume

Aug 25, 2025

·

Stayed 1 night

Emplacement proche vieux lyon. Pratique pour étape. Parking public proche pour garer la voiture.

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6

Elizabeth

Jul 13, 2025

·

Stayed 3 nights

Very basic room no mini bar or coffee/tea facilities had to get water carafe from bar. Bathroom had shower in bath no shower curtain jacuzzi bath didn’t work. Constant buzzer noise somewhere in corridor. Reception staff were very nice but wouldn’t stay here again

10

bk

Oct 8, 2025

·

Stayed 3 nights

部屋は清潔で良かったですが、アメニティがシャンプーとボディソープ以外ありませんでした。お湯もフロントでもらって飲むかんじです。

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8

james

Aug 18, 2025

·

Stayed 3 nights

Nice enough hotel in old town by river. Good location. No mini bar which is unusual. However u can get cold water and sparkling water free from bar.

8

Em

Apr 23, 2025

·

Stayed 2 nights

Good stay for the price. Public spaces are newly renovated, bright & charming. My single was a bit pokey & had no view, but was clean & functional. Staff is kind & hotel felt safe as a woman traveling alone. The free still & sparking water was a nice touch. The hotel could elevate itself just by replacing carpeting.

4

PHILIPPE

Aug 24, 2025

·

Stayed 1 night

Un séjour décevant. Pas de bouteilles d eau dans les chambres , pas de frigo dans la chambre, petit déjeuner au niveau d un ibis de base , salle de bain nécessité des rénovation. Parking à 59 euros pour la nuit pas acceptable. Évitez cet hôtel mauvais rapport qualité prix

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10

Niall

Aug 5, 2025

·

Stayed 2 nights

The hotel is in a brilliant location, making the centre of Lyon completely within walking distance. Private and secure parking is available as long as you arrange it beforehand due to limited space. The staff were very helpful and friendly. We look forward to staying in Lyon in future.

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Cleanliness

Most guests describe very clean rooms and effective housekeeping. A few mention hallway carpets, occasional odors, or minor bathroom mold, but overall impressions are positive.

Related guest reviews

10

Johann

Oct 10, 2023

·

Stayed 2 nights

Hôtel très propre, belle décoration, grande chambre.

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10

Rachel

Jan 22, 2026

·

Stayed 1 night

A spacious, spotless room, very nice bathroom, kind and welcoming staff, a top-notch breakfast, and the perfect location from which to explore Lyon. I would absolutely stay here again!

10

Joseph

Oct 11, 2025

·

Stayed 2 nights

Very clean room and friendly staff.

10

Dale

Nov 7, 2025

·

Stayed 2 nights

Facility was very clean -and organized well. Room was excellent and the staff was very good. The location was also very good. I would definitely go back to this hotel.

10

Darrell

Oct 20, 2025

·

Stayed 4 nights

Room was very clean and housekeeping excellent

10

Bridget

Jun 19, 2025

·

Stayed 1 night

This place was absolutely beautiful, very clean and you could just tell it was very well maintained. Staff were very friendly and helpful. Great location, easy to walk around, catch a bus, or train. AC worked great, shower pressure and temp were perfect. We spent only one night here at the end of a three week trip and regretted not staying longer, as it was our favorite!

6

Stephen

Jul 13, 2025

·

Stayed 1 night

The staff were vey helpful and the breakfast area and lobby are pleasant, but the two rooms we booked were disappointing. We changed one because of the smell.

6

Sébastien

Aug 28, 2024

·

Stayed 2 nights

Dune façon globale nous sommes decus des 2 nuits que nous avons passées fin Aout : L'acceuil est cordiale mais manque cruellement de conseils notamment pour le parking qui est gratuit à Lyon en aout sur une grand majorité de la ville dont le parking de l'église à proximité, ou dans le parking de nuit de 19h à 9h à 3€ a 200m, au lieu de ca on vous demande 40€ par nuit. Le petit déjeuner nous a laissé sur notre faim avec un choix limité pour le prix. Attention à la cuisson des œufs brouillés. La chambre dispose d'une literrie confortable mais la propreté de la salle de bain est limite avec quelques moisissures sur les joints et dans l'évier. Enfin la chambre manque d'équipements (pas de cafetière, meme pas une petite bouteille d'eau, il faut descendre à l'accueil pour récupérer une carafe, pas au niveau d'un 4 etoiles pour moi)

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6

guillaume

May 7, 2024

·

Stayed 4 nights

la chambre ça allait. la tv est minuscule jai jamais vu une tv aussi petite. par contre la salle d'eau était grande ça c'est un bon point. chambre très très sombre. ca me rappleait mon petit studio a paris lol. petit dej était correct mais cest tous les matins pareil. ils auraient pu varier un peu. pas de pancakes par ex, ni d'oeufs brouillés. le 2eme jour ils ont pas fait ma chambre . pourtant il y a eu 4 grosses heures pour la faire. ils ont prétexté un lanque de personnel... le personnel etait aimable. je sais pas si je reviendrai dans cet établissement

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10

Gregory

Oct 8, 2025

·

Stayed 1 night

Room was very clean. We were there in September, so didn’t need the AC.

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Rooms

Experiences are mixed: many rooms are spacious or offer pleasant river views and good soundproofing, while others feel small or dated, with low ceilings or high windows on top floors. Some note awkward shower setups affecting usability.

Related guest reviews

8

Altug

Oct 14, 2025

·

Stayed 1 night

The rooms on the top floor windows were too small.

6

James

Nov 18, 2025

·

Stayed 2 nights

Room was old. Very dated horel.

6

Christopher

Sep 28, 2023

·

Stayed 1 night

The carpet in the hallways and stairways should have been replaced a long time ago. The ceiling was so low that I could not stand up straight in the shower. This problem is probably limited to the rooms on the 4th floor. If you are a man of average height, I recommend you avoid the 4th floor. The bed was very comfortable and everything else is nice.

8

Sue

Oct 9, 2025

·

Stayed 2 nights

Great location and staff! So nice to be able to walk to restaurants within 5 or 10 minutes. The hotel was pretty quiet although I did hear some street noise. Room was small but adequate. Lyon is pricey though.

8

Charlotte

May 24, 2025

·

Stayed 2 nights

Amazing location. Lovely property. The riverside view rooms, though, come at a price...noise from the bars below all night. Enjoyed as much of Lyon as we could manage on 2-3 hours of sleep each night. Wont go back...peaceful sleep is important.

8

Lee

Nov 16, 2025

·

Stayed 3 nights

Lovely room overlooking the river. Close to everything, excellent location. Very modern and clean hotel.

8

Altug

Oct 14, 2025

·

Stayed 2 nights

The windows of top floor rooms were to small. You need lay down to see the river.

10

Eva

May 24, 2025

·

Stayed 2 nights

The hotel is in the very best location. Right on the river in the middle of Vieux Lyon. A 15 minute walk to all of the main attractions. The beds were comfortable and our river view room was very amble in size, with two sinks in the bathroom. The high ceilings made it feel especially large. The windows were two separate soundproof pieces and there was zero street noise in our room even though we were on the 1st floor.

10

Fabien

Nov 6, 2025

·

Stayed 2 nights

Great staff and location. Walkable everywhere. We stayed in the room for 3 people. Nice big room and high ceiling. Very spacious.

8

Tamara

Nov 13, 2025

·

Stayed 3 nights

Exceptionally spacious room, great location, accommodating ataff

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Service

Service stands out, with many mentions of friendly, helpful staff who assist with recommendations and special requests. A small number of guests reported lapses or billing issues.

Related guest reviews

10

Mark

Sep 22, 2025

·

Stayed 1 night

Clara helped a week before in making sure our dinner reservation at a nearby restaurant could accommodate vegans. She checked and double-checked. It was very helpful.

4

Camille

Jul 2, 2025

·

Stayed 4 nights

Service was embarrassing. Writing this as a pretty experienced traveler, my husband and I were shocked at how bad the service was. Rude, condescending, and just honestly seemed to not care about anything we asked for/said. They had no bandaids lol. We couldn’t sit at our own hotel’s restaurant for lunch when we arrived because we had to make a reservation. Mind you, this is a no frills restaurant/cafe. The breakfast was at least decent. Good location. The people who worked at the hotel were the worst part. They look at you as if you’re stupid just for existing/being American. Maybe my husband and I look young but he’s a surgeon and I’m an attorney. Do not treat us like some idiot teenagers.

10

Tammy

Apr 22, 2025

·

Stayed 2 nights

Staff was friendly and accommodating. Their English was amazing.

10

Prudence

Aug 8, 2023

·

Stayed 1 night

Second time returning to the Le Phenix our favorite place to stay in old Lyon. The place is charming, clean and conveniently located. The front office staff are incredibly helpful and friendly. Clara, in particular, helped us reserve a restaurant and talked to us about her favorite spots in the area. She was a joy to talk to. They stored our luggage after check-out, allowing us to chill in Lyon before our evening train.

10

SHEILA

Jul 13, 2025

·

Stayed 1 night

Great staff!

10

Daniel

Oct 17, 2025

·

Stayed 1 night

Excellent location - very helpful staff. Comfortable and classy!

8

George

Nov 13, 2025

·

Stayed 3 nights

Great location, very friendly reception team, lovely river view from our room. Tea / coffee facilities in the room would have been much appreciated.

10

Sara

Nov 16, 2025

·

Stayed 4 nights

Great hotel, amazing location and very friendly and helpful staff

10

Jacqueline

Aug 19, 2025

·

Stayed 2 nights

The location is very convenient to touring old Lyon. Clara and Mae at the reception desk were superb - i was not feeling well and Mae helped me find a market that sold soup and then heated it up for me in the kitchen. Loved my 2 nights there!

10

Jessica

Oct 28, 2025

·

Stayed 3 nights

The staff was beyond accommodating and friendly and the room and hotel decor was exquisite. I look forward to returning!

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Location

Excellent spot beside the Saône at the edge of Vieux Lyon, with easy walking to restaurants, shops, and major sights, plus nearby public transport. Some river-facing rooms report nightlife noise.

Related guest reviews

10

William

Sep 15, 2025

·

Stayed 1 night

Great location. Many things are walkable and the tour bus is two minutes away.

10

Michelle

Jun 6, 2024

·

Stayed 1 night

This is a lovely place to stay. It is located in a good place to explore both Vieux Lyon and the newer city by foot. It's easily accessible by public transit. The staff were incredibly helpful and kind, and the room was cozy and clean.

10

Christine

Sep 16, 2025

·

Stayed 2 nights

Very convenient location

10

Ask

Feb 18, 2024

·

Stayed 2 nights

Wonderful hotel right in the centre of Old Lyon by the river. Would definitely come again.

10

William

Sep 15, 2025

·

Stayed 1 night

Great location. Many places walkable from hotel. Tour bus 2 minutes away.

10

Daniel

Oct 17, 2025

·

Stayed 1 night

Excellent location - very helpful staff. Comfortable and classy!

10

Peggy Sue

Nov 21, 2025

·

Stayed 1 night

Highly recommend - nice rooms and great area. Walkable to most of central Lyon

10

Janis

Oct 19, 2025

·

Stayed 2 nights

Location and view of the river Saone with short wslk to fabulous shoppingbor eating.

10

Aleksander

Jul 21, 2025

·

Stayed 3 nights

Nice hotel in an ideal location near to old town

10

Andrea

Aug 25, 2025

·

Stayed 3 nights

Die Lage sowie das Ambiente des Hotels sind hervorragend. Das Personal ist ausgesprochen nett und hilfsbereit. Das Hotel ist uneingeschränkt zu empfehlen.

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Dining

Breakfast is generally judged good and convenient, though some found it expensive or repetitive and noted mixed coffee quality. There is on-site dining and a bar.

Related guest reviews

10

Keith

Oct 26, 2025

·

Stayed 4 nights

Friendly staff, but a bit short on amenities - bring your own body lotion and face soap as none are supplied. The breakfast is protein challenged for those who don't eat pork, and there isn't variety to the cheeses. It presented the same choices everyday for a surprising amount of money, so if you can get by with a continental breakfast there are better choices in the neighborhood. The staff are helpful, and the location is great - I'd definitely recommend a stay there

10

Rachel

Jan 22, 2026

·

Stayed 1 night

A spacious, spotless room, very nice bathroom, kind and welcoming staff, a top-notch breakfast, and the perfect location from which to explore Lyon. I would absolutely stay here again!

6

Angela

Apr 6, 2025

·

Stayed 2 nights

50 euros for 12h parking is really insane. Very disappointing. The breakfast was so so, for people with allergies there are almost no options (19 euros per person). Also the milk (almond milk) was outdated and we only saw it, after having put it into the decaf, which was not really one, it looked more like water with a bit of coffee (it was almost transparent & this happened 2 days in a row). Also the scrambled eggs were too much cooked. The location is good, but that’s all.

10

Raymond

Sep 18, 2024

·

Stayed 1 night

Very helpful staff Spacious, clean, and modern room Wonderful breakfast with many choices of locally sourced foods

10

Tanya

Aug 18, 2024

·

Stayed 2 nights

Loved the location. Good breakfast. Excellent air conditioning. All staff were very nice and helpful. Would absolutely stay here again.

6

Andrew

Apr 15, 2025

·

Stayed 1 night

I want to be nice about Le Phenix. The people there are very nice indeed. The pictured room (they use a lot) is a sun room on the first floor. It could do with some refreshments for guests and its a bit cold. There was no restaurant facilities for dinner but there are loads of local restaurants a very short walk away - we had an excellent Indian meal. The breakfast was not good - a huge 'issue' for me is a terrible Franke coffee maker - just have a nice flask of filter coffee would be much better. Some scrambled eggs and small sausage - had to wait for the next round of scrambled eggs. It has a nice relax area in the foyer. It is immaculately clean and the rooms are nice. Again, the people are very nice and obliging. Good location.

8

Carla

Nov 24, 2024

·

Stayed 2 nights

The staff was very helpful especially when my Uber did not arrive to take me to the train station. They were able to order a taxi that arrived in minutes so I did not miss my train. The breakfast buffet is very nice with a good selection of items for all tastes.

10

coralie

Nov 22, 2024

·

Stayed 1 night

Hôtel et personnel très chaleureux ! J ai aimé le décor, le restaurant le midi très bon a un prix plus qu abordable, chambre petite mais agréable bref je reviendrai avec plaisir

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8

David

May 16, 2023

·

Stayed 2 nights

There was nothing unique about this property. It was clean. The staff were very friendly and the breakfast was very nice, though expensive. There were no coffee/tea facilities in the room. The location was convenient for restaurants and bars.

10

Katherine

Aug 16, 2025

·

Stayed 3 nights

Small boutique hotel on the river with a very good restaurant and rooms with views of the river. Adjacent to the ol town.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $189	5 $205	6 $271	7 $273	8 $213	9 $208	10 $205
11 $208	12 $208	13 $208	14 $380	15 $327	16 $221	17 $215
18 $219	19 $221	20 $221	21	22 $265	23 $221	24 $217
25 $156	26 $221	27 $215	28 $215	29 $215	30 $207	31 $207

Su	Mo	Tu	We	Th	Fr	Sa
1 $145	2 $197	3 $215	4	5 $211	6 $191	7 $168
8 $150	9 $169	10 $166	11 $150	12 $166	13 $164	14 $150
15 $157	16 $213	17	18	19 $384	20 $150	21 $207
22 $154	23 $221	24 $221	25 $221	26 $250	27 $168	28 $158
29 $141	30 $221

Le Phénix Hôtel

Prices for Le Phénix Hôtel

Monthly average prices

About this property

Location

Room options

Triple Room

Deluxe Room, River View

Classic Double Room, 1 Double Bed

Superior Double Or Twin Room

Basic Single Room, 1 Twin Bed

Guest reviews of Le Phénix Hôtel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Le Phénix Hôtel

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