Kyriad Montchanin le Creusot

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Handy for Montchanin Gare SNCF, just come out of the station and turn left at the first intersection, it is approx 1/2 mile or a bit under 1 km

We stayed here for 5 nights and had a very disappointing experience. Towels & basic amenities: We booked for 2 adults and a baby, but only received 2 towels total. When we asked for extras, we were charged €2 per towel. No pool towels were available either, and the pool itself was uncomfortably cold. The room came with 2 sachets of instant coffee at check-in, but housekeeping never replenished them during our entire stay. For a hotel, this level of stinginess with basic items is unacceptable. Cleanliness & maintenance: The room was not properly clean. The shower didn’t work for 2 days, which was extremely inconvenient. Even worse, I cut my finger on a sharp edge of the bathtub and bled heavily — a serious safety hazard that should never exist in a hotel room. Overall, the combination of poor service, lack of upkeep, and unsafe conditions left us deeply dissatisfied. This hotel does not meet even basic hospitality standards, and I cannot recommend it. Positive was free parking and it’s kid friendly!

They never cleaned my room during the 5 days I stayed at the hotel. The water from the shower flooded over to the floor and to the corridor outside. The restaurant was ok.