Novotel Senart Golf De Greenparc

Excellent Hotel

Upon checkin the hotel rep at this Novotel was rude and disrespectful to me. There credit card machine/moneris would not accept any of my 4 credit cards...I told him he had to reset the machine as that was impossible I had just used my credit card to buy groceries for supper at the Intermarche 5 mins away. He told me I was travelling Europe with no credit and I had no money and could not stay at the hotel even though I had paid the booking in full....months ago! I only owed the city taxes. They demanded a $200 euro deposit. When none of my credit cards worked the guy was rude and kept insisting that I had no money to stay there even though I HAD PAID IT IN FULL MONTHS AGO. He finally reset the machine and authorized a $50 deposit from the hotel manager. Once the machine was reset my credit card worked great! The other major problem with this hotel is there was no air conditioning on a day that was 31 outside....our room was 36 degrees above and they gave us fans that did nothing to alleviate the heat and discomfort. We could not sleep because it was hot as hell even with the french door open. We asked for a room with air conditioning they refused to give us anything at all just the fans. No service at this hotel would never stay here again. I thought Novotel hotels had standards they have none!

Rad

We had a good stay. We arrived a bit early, the personal was nice and it was no problem when checking. We have been to this Novotel a few times, in the pas years. At some point it felt the hotel was deteriorating, but everything is nicely patched up now. We had a better stay then before. The hotel feels more clean and ‘luxurious’ than the previous stays.

C’était Parfait