Mercure Vichy

Name: Mercure Vichy
Address: 130 Boulevard des Etats-Unis, Thermal, Vichy, France, Vichy, Allier, France
Rating: 7.27

"Delicious breakfast"

"Conveniently located"

"Excellent in-house restaurant"

"Rooms were immaculate"

"Staff provided great service"

Amenities

Parking
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box

Show all

Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include discounted use of a nearby fitness facility, a banquet hall, and a vending mac...

‌

Guest reviews

7.3

Good

Based on 940 verified reviews

Who stays here?

Business

25%

Couple

53%

Family

12%

Group

1%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Vichy, guests report a central, convenient base with generally pleasant staff, but many describe dated or renovating spaces, stained carpets, and inconsistent upkeep, alongside mixed experiences with service, breakfast, and some amenities not matching expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Virginia

Apr 3, 2026

·

Stayed 1 night

Just stayed 1 night, good hotel, and location. Clean comfortable. saw nespresso machine in room photo and looked forward to that but there was none. easy to buy coffee at reception.

4

Sylvie

Jan 3, 2026

·

Stayed 1 night

The hotel was great and my only complaint is with the WiFi which was not suitable to get work done.

8

Mika

Oct 13, 2024

·

Stayed 1 night

Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.

6

Nicholas

Sep 3, 2024

·

Stayed 3 nights

There was no pool at advertised.

4

Ronald

Sep 3, 2024

·

Stayed 5 nights

very old property and needs a lot of refurbishment, the hotel is in a very bad condition.

130 Boulevard des Etats-Unis, Thermal, Vichy, France

Location

A stay at Mercure Vichy Hotel places you in the heart of Vichy, steps from Thermes de Vichy and Musée des Arts d'Afrique et d'Asie. This hotel is 0.3 mi (0.5 km) from Allier and 0.4 mi (0.7 km) from Palais des Congrès Opéra Vichy.

Thermes de Vichy(0.1 miles)

Musée des Arts d'Afrique et d'Asie(0.1 miles)

Hall des Sources(0.1 miles)

Palais des Congrès Opéra Vichy(0.2 miles)

Grand Café Casino(0.3 miles)

Vichy Opera(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Security deposit

EUR 250 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information