Name: Hotel Gratte-Ciel Ariana
Address: 163 cours Emile Zola, Zola - Pressensé, Villeurbanne, Lyon (and vicinity), France, Villeurbanne, Métropole de Lyon, France
Rating: 7.4

Guest reviews

7.4

Good

Based on 1,293 verified reviews

Who stays here?

Business

54%

Couple

23%

Family

8%

Group

6%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Hotel Gratte-Ciel Ariana receives mixed reviews: guests often appreciate the friendly, helpful staff, but many report inconsistent cleanliness and recurring maintenance problems, notably weak water pressure, hot-water shortages, and erratic heating or air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Marion

last week

·

Stayed 2 nights

Our room walls we stained and in need of an update. The halls and stairs also were old and tired.

2

Ismail

3 weeks ago

·

Stayed 1 night

Not good

4

Lisa

18 Sept 2025

·

Stayed 1 night

An awful smell of damp and broken curtain fittings

2

Sasa

17 Feb 2025

·

Stayed 2 nights

I've been reserving different hotels in last 15 years and this was the worst hotel I've ever been. First, there were no heating during my 2-nights stay and outside was -4°C! There were one small heater in the room which couldn't heat anything, but only for one night, because it broke down. First night there were no hot water too, for shower, but I wasn't noticed, although they knew about that. At last there were one woman at the reception who was speaking decent English while I was checking-in, but suddenly forget it when I start complaining. She pretend not to know what means "heating" and just go away behind the door, refusing to talk, even I was just asking what is happening! Never again in this garbage hotel!

2

Alexandre

25 Jan 2025

·

Stayed 1 night

-

163 cours Emile Zola, Zola - Pressensé, Villeurbanne, Lyon (and vicinity), France

Location

With a stay at Hôtel Gratte-Ciel Ariana, you'll be centrally located in Villeurbanne, a 5-minute drive from Part Dieu Mall and 13 minutes from Groupama Stadium. This hotel is 1 mi (1.6 km) from Claude Bernard University Lyon 1 and 1.1 mi (1.8 km) from Tête d'Or Park.

Claude Bernard University Lyon 1(1 Miles)

Double Mixte(1 Miles)

Tête d'Or Park(1.2 Miles)

Espace Tete d'Or(1.2 Miles)

Place Grand Clement(1.2 Miles)

Theatre du Guignol de Lyon(1.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 12:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 14 per day. Guests must contact the property in advance to reserve parking, and height restrictions apply.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 15 for adults and children.

Pets are allowed at the hotel with a fee of EUR 8.50 per pet, per stay. Service animals are exempt from fees.

Check-in is from 12:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Villeurbanne, just a 5-minute drive from Part Dieu Mall and 9 minutes from Bellecour Square. It is approximately 5.5 miles from Groupama Stadium and 5.9 miles from Eurexpo Lyon.

Children are allowed at the hotel, and there is no mention of a minimum age for children to stay for free.

Hotel Gratte-Ciel Ariana

Amenities

Property description

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Guest reviews