The Originals City Hôtel Marseille Aéroport
Property description
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features discounted use of a nearby fitness facility...
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Guest reviews
7.7
Good
Based on 382 verified reviews
Who stays here?
Business
34%
Couple
40%
Family
9%
Group
5%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At The Originals City Hôtel Marseille Aéroport, travellers highlight friendly, attentive staff and a convenient location near the airport, but also note small rooms with very compact bathrooms, limited soundproofing, and an airport shuttle that can be confusing or limited.
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2
MOTEB
Feb 10, 2026
·
Stayed 1 night
Very bad customer service at the front desk. They really don't care. First, no response to my messages on Expedia. I asked to arrange for the shuttle bus, but they completely ignored me. I ride the bus, then walk 20 minutes to reach the hotel. When I arrived, the lady carelessly said, you have to call us... (How will I call you if I don't have a local phone number?) ... Second, I asked them immediately to arrange for the shuttle bus to go back to the airport tomorrow, but she said there is no shuttle service during the weekend... Only Taxi, and we can call Taxi for you. I said clearly: can I get a taxi at 3:00 am for my flight, she said yes no problem, that was at 11:00 AM. Then at 7:00 PM, I went to the front to confirm that the other lady also said yes, we can call a taxi for you at 3:00 AM. And now guess what, at 3:00 AM I went to the front desk to get a taxi, but the gentleman said, no taxi at 3:00 am you have to book it earlier... Towels were very old and not clean enough to be used.. No slippers in the bathroom. They mentioned they have snacks available on the weekend. When I asked about it, the front desk said not available today. Such a terrible experience for the first time in my entire life
Very bad customer service at the front desk. They really don't care. First, no response to my messages on Expedia. I asked to arrange for the shuttle bus, but they completely ignored me. I ride the bus, then walk 20 minutes to reach the hotel. When I arrived, the lady carelessly said, you have to call us... (How will I call you if I don't have a local phone number?) ... Second, I asked them immediately to arrange for the shuttle bus to go back to the airport tomorrow, but she said there is no shuttle service during the weekend... Only Taxi, and we can call Taxi for you. I said clearly: can I get a taxi at 3:00 am for my flight, she said yes no problem, that was at 11:00 AM. Then at 7:00 PM, I went to the front to confirm that the other lady also said yes, we can call a taxi for you at 3:00 AM. And now guess what, at 3:00 AM I went to the front desk to get a taxi, but the gentleman said, no taxi at 3:00 am you have to book it earlier... Towels were very old and not clean enough to be used.. No slippers in the bathroom. They mentioned they have snacks available on the weekend. When I asked about it, the front desk said not available today. Such a terrible experience for the first time in my entire life
8
Richard
Nov 7, 2025
·
Stayed 1 night
Staff was great. Room was small but good.
Staff was great. Room was small but good.
10
Madara
Oct 30, 2025
·
Stayed 1 night
Everything was great, the staff was nice. The hotel is in much better condition than the Ibis I stayed at next door. The only problem I had was joining the Wifi. I don't know if it was my phone or their connection or the combination of the two. I ended up using my mobile internet instead.
Everything was great, the staff was nice. The hotel is in much better condition than the Ibis I stayed at next door. The only problem I had was joining the Wifi. I don't know if it was my phone or their connection or the combination of the two. I ended up using my mobile internet instead.
8
david
Oct 29, 2025
·
Stayed 2 nights
Great two day stay for goofing around Marseille. Close to the airport and train for longer journeys that would be tough for car (parking in most tourist areas is horrible.) Close to grocery stores and some fast food. Simple but clean.
Great two day stay for goofing around Marseille. Close to the airport and train for longer journeys that would be tough for car (parking in most tourist areas is horrible.) Close to grocery stores and some fast food. Simple but clean.
10
Jerome
Oct 18, 2025
·
Stayed 1 night
We didn’t find the airport shuttle easily as there was not enough info as to exactly where the shuttle was parked. The bus station directions are not shown at the airport. Perhaps the hotel staff could send the explicit directions on a map?
We didn’t find the airport shuttle easily as there was not enough info as to exactly where the shuttle was parked. The bus station directions are not shown at the airport. Perhaps the hotel staff could send the explicit directions on a map?
2 Rue De Madrid, Zi Les Estroublants, Vitrolles, France
Location
With a stay at The Originals City, Hôtel Marseille Aéroport in Vitrolles, you'll be in the business district, within a 10-minute drive of Plan de Campagne and Parc du Griffon. This hotel is 9.8 mi (15.8 km) from Marseille Provence Cruise Terminal and 11 mi (17.8 km) from Grand Port Maritime de Marseille.
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