Mercure Epinal Centre
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 hot tubs, a sauna, and a fitness center. Additional features at this hotel i...
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Guest reviews
7.6
Good
Based on 306 verified reviews
Who stays here?
Business
47%
Couple
28%
Family
15%
Group
4%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Epinal Centre, travelers frequently praise the friendly, helpful staff, central location, comfortable beds, and some recently renovated rooms, while noting ongoing refurbishment and dated areas, mixed spa and pool experiences, and tight underground parking.
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10
vicky
Jun 26, 2025
·
Stayed 1 night
We were welcomed by Aurore who advised us where to park.Very helpful and friendly. Our room was a good size and looked like it had been recently refurbished as the bathroom was excellent.Great toiletries too. Very comfy bed.We could have used the pool and spa free of charge but didn't have time as it was just a overnight stop travelling through France.
We were welcomed by Aurore who advised us where to park.Very helpful and friendly. Our room was a good size and looked like it had been recently refurbished as the bathroom was excellent.Great toiletries too. Very comfy bed.We could have used the pool and spa free of charge but didn't have time as it was just a overnight stop travelling through France.
2
Jodie
Jun 16, 2025
·
Stayed 1 night
I’m not quite sure how this hotel is a 4 star, it’s barely a 2! The only redeemable feature of the hotel are the staff, who are very friendly & the food in the restaurant was ok. The hotel is very, very tired and clearly needs updating, when you walk into reception the walls & skirting boards are missing paint, the lift area is the same, all of the communal areas look grubby. We had been driving for 8 hours so just wanted to go to sleep, we should really have left but we were so tired we decided to get our heads down and stay. The bedroom was awful. the carpets were dirty & when I moved the sheets to get into bed there were black hairs! I took a towel from the bathroom and lay on & sprayed the room with fly spray as there were flys everywhere. The room smelled musty and the walls & skirting boards were again missing paint and marked everywhere. The bathroom window was gross, needs ripping out! There was a large gap under the sink area & plumbing is visible & toilet flush was broken on one button. We couldn’t wait to leave.
I’m not quite sure how this hotel is a 4 star, it’s barely a 2! The only redeemable feature of the hotel are the staff, who are very friendly & the food in the restaurant was ok. The hotel is very, very tired and clearly needs updating, when you walk into reception the walls & skirting boards are missing paint, the lift area is the same, all of the communal areas look grubby. We had been driving for 8 hours so just wanted to go to sleep, we should really have left but we were so tired we decided to get our heads down and stay. The bedroom was awful. the carpets were dirty & when I moved the sheets to get into bed there were black hairs! I took a towel from the bathroom and lay on & sprayed the room with fly spray as there were flys everywhere. The room smelled musty and the walls & skirting boards were again missing paint and marked everywhere. The bathroom window was gross, needs ripping out! There was a large gap under the sink area & plumbing is visible & toilet flush was broken on one button. We couldn’t wait to leave.
10
Diane
Sep 8, 2023
·
Stayed 2 nights
Great hotel! Staff was amazing, great location!
Great hotel! Staff was amazing, great location!
8
David
May 6, 2023
·
Stayed 2 nights
Good Hotel but the room was clean but a little tired.
Good Hotel but the room was clean but a little tired.
6
JEAN-NOEL
Apr 8, 2022
·
Stayed 1 night
Parking inaccessible
Parking inaccessible
13 Place Emile Stein, Epinal, France
Location
A stay at Mercure Epinal Centre places you in the heart of Epinal, steps from Museum of Ancient and Contemporary Art and 5 minutes by foot from Parc Floral du Cours. This spa hotel is 23 mi (37 km) from Lac de Gérardmer and 0.3 mi (0.6 km) from Notre-Dame-du-Cierge.
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