Name: Mercure Arras Centre Gare
Address: 58 boulevard Carnot, Arras, France, Arras, Pas-de-Calais, FR
Price range: US$119–US$275 per night
Rating: 8.75

What guests think

Reviews of Mercure Arras Centre Gare highlight a central, walkable location near the station, friendly and efficient staff, clean comfortable rooms, and popular breakfast and restaurant, making it a reliable choice for city stays and stopovers.

Guests appreciate convenient underground parking and lively common areas, including a bar, restaurant, and games. Common drawbacks include occasional room darkness, missing in-room fridge or kettle, and access difficulties due to nearby roadworks; a few note heating or shower issues. Expect a modern, well-run hotel with strong service and good value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site bar and restaurant are well liked, and the adjacent underground parking with direct access is frequently praised. The lobby includes leisure games like foosball and ping-pong.

Related guest reviews

10

Thony

5 Feb 2024

·

Stayed 1 night

Hôtel bien situé au pied de la gare, une très belle chambre, l'établissement propose un espace d'accueil spacieux avec de bons équipements: babyfoot, TVs, table ping pong, livres, jeux de sociétés,... et un personnel très serviable!

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10

Liz

21 Sept 2025

·

Stayed 1 night

From arrival to leaving we had a perfect stay. Secure car park was great, friendly receptionist and easy check in. Hotel room was just the right size for our short stay. Good size bathroom with excellent shower booth. Good lighting and seating.

10

Helen

22 Sept 2024

·

Stayed 1 night

Nice comfortable room. Good spot and easy underground parking

10

Susanne

20 Oct 2024

·

Stayed 1 night

High (we had a roof box) underground public parkin next door. Access to hotel from parking. Very near centre. great restaurant. would use again

10

jean-luc

14 Aug 2023

·

Stayed 4 nights

Hôtel particulièrement bien placé avec parking souterrain adjacent pour un prix modeste Espaces loisirs très agréables et surtout personnel très disponible

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10

Gustavo

24 Jul 2022

·

Stayed 1 night

Es un hotel bien cuidado y bien ubicado en la ciudad de Arrás. Tiene parqueo disponible bajo la propiedad. Cuenta con un buen restaurante y un bar. El centro de la ciudad está a una distancia como para llegar caminando. El personal resultó ser bastante atento y amable.

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10

Zachary

14 Jul 2024

·

Stayed 1 night

Great property, easy to park at and walk into the centre

10

M

23 Jul 2024

·

Stayed 2 nights

This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option. The parking was conveniently below the hotel and accessed via a lift and was also subsidised. The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.

10

Simon

19 Jun 2023

·

Stayed 1 night

Very good location for our onward travel to the Tunnel. Location to the square in the centre is perfect and there is an underground car park with direct access to the hotel. Would highly recommend

10

Spencer James

23 Aug 2023

·

Great stay, lovely room, clean and a good size for me, my wife, and young son. Friendly and helpful staff, underground parking that took big vehicles (car with roof box). Good location only a short walk to the main squares of Arras. Would definitely stay again if in the area.

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Cleanliness

Rooms and public areas are consistently clean and well kept.

Related guest reviews

10

Catherine

4 Sept 2025

·

Stayed 1 night

Room was clean, bed comfortable and reception very helpful with us trying to park our car. Location excellent.

10

Danny

29 Aug 2024

·

Stayed 2 nights

Amazing stay! Impeccable service. Spacious rooms and very clean. Top notch customer service probably one of the best places we stayed in Europe!

10

Gregory

18 Oct 2025

·

Stayed 1 night

Chambre propre mais petite. Petit-déjeuner très varié et de qualité !!!! Accueil sympathique et efficace.

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10

Carmine

4 Dec 2025

·

Stayed 1 night

La chambre était correcte avec une belle salle d'eau très propre. La literie était confortable. Le seul inconvénient était le manque de luminosité. Les petites lumières à côté du lit ne sont pas suffisantes. Il fait trop sombre dans la chambre.

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10

JOSEPH

20 Jan 2025

·

Stayed 1 night

Avons passé une nuit dans l'établissement. Propreté parfaite, chambre joliment décorée, très bon confort, calme. Manque juste un peu de luminosité mais ce n'est pas un point essentiel. Petit déjeuner très varié et très bon. Hôtel idéalement situé proche de la gare et de tout le centre ville d'Arras. Nous recommandons

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10

Jeffery

2 Nov 2025

·

Stayed 3 nights

The room was clean, the bed was great. Recommend making a reservation at the dinning room if you plan on eating there.

8

John

10 Nov 2025

·

Stayed 1 night

Nice clean hotel. Solid stay.

10

Richard

26 Sept 2023

·

Stayed 2 nights

Excellent friendly staff. Clean and tidy. Breakfast excellent. Rooms well air conditioned and room spotless and clean

10

Anne

25 Apr 2023

·

Stayed 2 nights

Nice size standard rooms, very clean, friendly staff, excellent dinner

10

Brian

1 Jun 2024

·

Stayed 2 nights

Very handy to the train station and to downtown. Excellent service, we received an upgrade upon arrival. Very clean, pleasant, great spaces in the hotel for breakfast, meetings, dining, bar.

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Rooms

Rooms are comfortable and generally modern and quiet, though some are small or have dim lighting. In-room fridges or kettles may be absent, and a few guests reported heating or shower issues.

Related guest reviews

8

Judy

23 Sept 2025

·

Stayed 2 nights

Difficult entry during local road construction but a spacious room and very nice restaurant on site. The staff were all very pleasant. It is an easy walk to the historic town square and very close to the train station.

2

Patrick

17 Dec 2022

·

Stayed 19,338 nights

The heating system was not working it was cold when we arrived it was cold all night. It impacted the whole place. Staff was informed and nothing was done.

6

Kate

29 Oct 2023

·

Stayed 1 night

Hotel is rated as a 4 star however, the rooms are not 4 star. No fridge, only 1 pillow each, not enough coffee/ milk for a family room and the room is really dark! I understand the cool black ceiling but just not enough light to see. Booked a table in the restaurant for 7 of us but reception only booked for a table of 4- turned out well as there’s so many fabulous restaurants in the town, we were spoilt for choice. Overall it’s fine- breakfast was good and the staff were great

10

Catherine

4 Sept 2025

·

Stayed 1 night

Room was clean, bed comfortable and reception very helpful with us trying to park our car. Location excellent.

10

kaori

3 Jan 2025

·

Stayed 1 night

ほぼ完璧ですが、部屋に冷蔵庫やコーヒーを飲む為のポットが撤去されており、部屋で何も飲むことが出来ず非常に困りました。あとシャワーの水圧が非常に弱くて困りました。

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4

Matteo

15 Dec 2022

·

Stayed 1 night

Indegno della catena Accor! Camere vecchie e fatiscenti. Doccia che perde, tende staccate, tappezzeria macchiata, riscaldamento mal funzionante, mobilio datato. In somma, mai più in questo hotel

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10

Helen

22 Sept 2024

·

Stayed 1 night

Nice comfortable room. Good spot and easy underground parking

10

Beverley

30 Apr 2025

·

Stayed 2 nights

Great location for proximity to transport (bus & train) plus centre of old town and restaurants 10min walk. Also good layout of hotel inside and good bar / restaurant offering at decent price and quality. Modern rooms with a cosy yet chic decor and quiet.

10

Gregory

18 Oct 2025

·

Stayed 1 night

Chambre propre mais petite. Petit-déjeuner très varié et de qualité !!!! Accueil sympathique et efficace.

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10

Carmine

4 Dec 2025

·

Stayed 1 night

La chambre était correcte avec une belle salle d'eau très propre. La literie était confortable. Le seul inconvénient était le manque de luminosité. Les petites lumières à côté du lit ne sont pas suffisantes. Il fait trop sombre dans la chambre.

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AI-generated summary based on recent guest reviews

Service

Service is repeatedly described as friendly, helpful, and efficient across reception, bar, and restaurant.

Related guest reviews

10

Tim

2 Dec 2025

·

Stayed 3 nights

Very comfortable hotel with excellent facilities in a great location with friendly and helpful staff all adds up to a wonderful stay.

10

Ching

25 Dec 2025

·

Stayed 3 nights

Excellent location and very nice service 👍👍

10

HAO YUN 666

27 Oct 2025

·

Stayed 1 night

Great stay with this hotel. Friendly staff and comfortable bedding quality.

10

Douglas

24 Apr 2024

·

Stayed 4 nights

Staff was amazing as was the Restaurant breakfasts and the dinner options. Special thanks to Melody who was the heart and soul of the facility!!

10

Jerome

8 Jun 2025

·

Stayed 3 nights

Excellent sejour pour une famille de 4 avec enfants. Tout est fait pour se sentir chez soi, il y a toujours une petite attention du petit-dejeuner delicieux, au diner (de mettre le plat du bebe a rechauffer dans une assiette de l'hotel, sans forcement diner sur place). Merci a toute l'equipe de Mercure Arras. Nous reviendrons.

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10

Christine

24 Nov 2025

·

Stayed 1 night

Lovely stay. Friendly, helpful staff

8

William

9 Jun 2025

·

Stayed 1 night

Great stopover in lovely town of Arras. Very friendly staff and lovely bar.

10

Andrew

5 May 2025

·

Stayed 3 nights

Excellent position, good value and superb staff. I would strongly recommend.

10

Fiona

10 Jul 2024

·

Stayed 1 night

Lovely réception staff, helpful and offered directions and tips. Room was comfortable and pleasant.

10

Brian

1 Jun 2024

·

Stayed 2 nights

Very handy to the train station and to downtown. Excellent service, we received an upgrade upon arrival. Very clean, pleasant, great spaces in the hotel for breakfast, meetings, dining, bar.

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Location

Central and walkable—very close to the train station, main squares, and restaurants. Several guests mention local roadworks made car access congested or confusing.

Related guest reviews

10

Tim

2 Dec 2025

·

Stayed 3 nights

Very comfortable hotel with excellent facilities in a great location with friendly and helpful staff all adds up to a wonderful stay.

8

Judy

23 Sept 2025

·

Stayed 2 nights

Difficult entry during local road construction but a spacious room and very nice restaurant on site. The staff were all very pleasant. It is an easy walk to the historic town square and very close to the train station.

10

Derek

13 Nov 2024

·

Stayed 2 nights

Nice property near train, beautiful walk to main square

10

Susie

16 Oct 2025

·

Stayed 1 night

Lovely hotel, central location with restaurants within walking distance.

10

Beverley

30 Apr 2025

·

Stayed 2 nights

Great location for proximity to transport (bus & train) plus centre of old town and restaurants 10min walk. Also good layout of hotel inside and good bar / restaurant offering at decent price and quality. Modern rooms with a cosy yet chic decor and quiet.

10

karen

11 Jun 2023

·

Stayed 1 night

great stay really close to train station and an easy walk to town centre,hotel comfortable and a lovely environment

8

Beryl

26 Jul 2025

·

Stayed 2 nights

The location of the hotel was super close to the train station.

6

Sarah

20 Sept 2025

·

Stayed 2 nights

Road construction very congrested.

8

iones

25 Jul 2025

·

Stayed 1 night

Das hotel ist ok, leider outseit war eine Baustelle und das hotel ist nicht leicht zu erreichen.

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10

Lee

28 Oct 2025

·

Stayed 1 night

Great location, room was very nice. Highly recommended

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Dining

Breakfast earns strong praise for variety and quality, and many enjoyed the on-site restaurant and bar. A few note slower evening service, and reserving a table can help.

Related guest reviews

8

Robert

16 Oct 2024

·

Stayed 1 night

We enjoyed the restaurant

6

Julie

11 Sept 2023

·

Stayed 3 nights

The location was very convenient for us and it was clean but the dining service in the restaurant in the evening was poor and there was no fridge in the room

10

Beverley

30 Apr 2025

·

Stayed 2 nights

Great location for proximity to transport (bus & train) plus centre of old town and restaurants 10min walk. Also good layout of hotel inside and good bar / restaurant offering at decent price and quality. Modern rooms with a cosy yet chic decor and quiet.

10

John

7 Sept 2024

·

Stayed 1 night

Nice hotel, great breakfast.

10

Susan

2 Sept 2025

·

Stayed 1 night

Superb hotel with great facilities and great staff. Good restaurant. Excellent breakfast (one of the best). Easy parking. Definitely stay again

10

Cheryl

6 May 2025

·

Stayed 2 nights

Nice rooms great breakfast and the dinner was great too

10

Gregory

18 Oct 2025

·

Stayed 1 night

Chambre propre mais petite. Petit-déjeuner très varié et de qualité !!!! Accueil sympathique et efficace.

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10

Jeffery

2 Nov 2025

·

Stayed 3 nights

The room was clean, the bed was great. Recommend making a reservation at the dinning room if you plan on eating there.

10

M

23 Jul 2024

·

Stayed 2 nights

This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option. The parking was conveniently below the hotel and accessed via a lift and was also subsidised. The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.

10

Serge

13 Jul 2022

·

Stayed 1 night

La qualité du service au restaurant comme au petit déjeuner amabilité, courtoisie…bravo aux équipes Et en plus un cadre superbe Continuez !

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Month	Average price
January	US$132
February	US$136
March	US$136
April	US$137
May	US$142
June	US$163
July	US$148
August	US$121
September	US$155
October	US$153
November	US$141
December	US$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $166	10 $182	11	12
13 $147	14 $190	15 $242	16	17 $224	18 $120	19 $146
20 $126	21 $179	22 $230	23 $275	24 $236	25 $218	26 $218
27 $135	28	29 $230	30 $204

Su	Mo	Tu	We	Th	Fr	Sa
				1 $177	2 $156	3 $175
4 $127	5 $191	6 $226	7	8 $223	9	10
11 $125	12	13	14 $178	15 $172	16 $176	17 $200
18 $135	19 $165	20 $189	21 $158	22 $173	23 $123	24 $123
25 $125	26 $197	27 $197	28 $197	29 $164	30 $122	31 $119

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Monthly average prices

About this property

Location

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Who stays here?

What guests think

Property policies

Check-in instructions

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