Is parking available at the hotel?

Limited parking is available on-site for a fee of approximately CNY 60 per day. Parking height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served for a fee of approximately CNY 68 for adults and CNY 34 for children. Breakfast hours are from 7:00 AM to 10:00 AM on weekdays and from 7:00 AM to 10:30 AM on weekends.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Luohu, Shenzhen, just 0.5 km from Dongmen Pedestrian Street and within a 5-minute drive of Luohu Port. Other nearby attractions include Huaqiangbei (2.9 mi) and Huanggang Border Crossing (5.4 mi).

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

What guests think

Across many reviews, CYBO Station SSAW Shangpin Hotel Luohu Shenzhen stands out for friendly, helpful staff, modern smart rooms, strong cleanliness, convenient location near Hubei metro and Dongmen, plus thoughtful perks like free laundry and coffee vouchers.

Several reviews mention ongoing roadworks causing daytime noise and making vehicle drop offs a short walk from the entrance. While comfortable, room sizes vary, and a few guests noted AC smells, occasional smoke or damp odors, or aging in some bathroom fittings. Breakfast is generally well liked, though selection and coffee quality can feel average, and some guests would prefer in room safes. Overall, expect a well priced base in a bustling, sometimes noisy area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout perks include free self service laundry (with machine status viewable in room) and complimentary coffee vouchers for the lobby cafe. Several guests noted there is no in room safe and vehicle drop offs are a short walk due to fencing.

Related guest reviews

10

Hikari

15 May 2025

·

Stayed 1 night

宿泊する前から微信でやりとりできて便利だった。部屋は広く設備も揃っていて非常に清潔だった。スタッフは親切で英語で応対してくれた。カフェの無料券が付いていたり、モーニングのビュッフェも料理が中華料理から洋食まで非常に充実していて美味しかった。オシャレなコンセプトのインテリアやアイテムが飾られていた。無料でランドリーを使用出来のが非常に便利だった。ロボット犬を見られるかなと思っていたが、故障しているのか受付付近に保管されているのみだったので次また行った時には見れると嬉しい。

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10

Lay Yong

4 Nov 2025

·

Stayed 2 nights

Free laundry service

10

LIM SOH

22 Sept 2025

·

Stayed 4 nights

Free beverages from the hotel and MacDonald’s is just beside the hotel. Dislike that didi cars cannot stop right in front of the hotel lobby.

10

Audrey

29 Jan 2025

·

Stayed 2 nights

CYBO hotel was great! The hotel room is very clean and modern - buttons right by the bed that make turning off the light convenient, bidet in bathroom, TV where you can see which laundry machines are open, etc. Speaking of laundry, a huge perk of this hotel is that there are 3 washing and drying machines each in the hotel! There is also a breakfast which had an amazing spread - we ate there both mornings and fully enjoyed ourselves! Staff is very friendly as well. Would definitely stay again!

10

Patricia

20 Jun 2025

·

Stayed 2 nights

Need a safe in room

10

Francis

21 Jan 2025

·

Stayed 1 night

This is a great hotel. Super modern and clean with great use of space. Coffee bar right in the lobby, baozi right outside, and taxis in front. My wife and I loved it and will stay here again.

8

Siu Lun

9 Jun 2025

·

Stayed 5 nights

Great hotel with clean, well-equipped rooms and at a very reasonable price. Staff are courteous and helpful. Complimentary coffees are a nice touch. Location is convenient with lots of eateries around. Downsides are the front of hotel is fenced off from the road so cars pickup and drop offs needs to be around 20 metres away and not so convenient if you're carrying lots of bags and luggage. Also ceiling and seals inside shower showing a bit of age and wear. Otherwise housekeeping does a great job as the room is very clean by smaller hotels' standards.

8

Becky

20 Nov 2025

·

Stayed 4 nights

Staff was patient and kind. Good location for different food options, shopping and public transportation. Very spacious room. The room was relatively quiet even though there was a major construction project happening in front of the hotel. Loved the free laundry options (both washing machines & dryers) for hotel guests. It was a nice touch that you could track the timer of the laundry so you weren't wasting time guessing when your load was done. Appreciated the free coffee vouchers for the hotel's cafe. Only down side was that the hallways were a bit dark and rundown looking.

10

Wei

27 Sept 2024

·

Stayed 6 nights

Very modern, clean and comfortable hotel with great location for eating out and buying necessities. Also, free daily breakfast with so many food and drink options included (western and Chinese as well as fruits/vegetable selections). Even more standing out the courteous and helpful staff from receptionists to housekeepers, etc. Lastly, free laundry self-service included! Best for value and experience!

10

Wai Tuck

31 May 2025

·

Stayed 2 nights

I like the automated AI control system, Xiao Jun and the nice environment. It will be good if CYBO can also provide a safe for us to lock our items!

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Cleanliness

Most guests found the property and rooms very clean. However, some mention aging in certain bathrooms, occasional smoke or other odors, and sporadic housekeeping lapses such as stained linens, dusty floors, or shared toilets not well kept.

Related guest reviews

6

Barbara Keler

29 Nov 2023

·

Stayed 3 nights

O hotel é bem localizado, perto do metrô e da Dongmen Street, e fornece vários amenities e bebidas grátis. Outro ponto positivo é lavanderia grátis e café da manhã variado. Porém a limpeza deixou a desejar. O chão do quarto estava muito empoeirado, não foi limpo nenhum dia, e as toalhas de banho e rosto sempre tinham fios de cabelo de outras pessoas.

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8

Mei Sai Lolita

10 Sept 2025

·

Stayed 1 night

今次係第三次入住亦都係體驗最差嘅一次,今次安排喺五樓,樓下就係垃圾站,經常有人掉大型垃圾好嘈吵另外浴室行出地板有啲問題,經過時候非常嘈,尤其是夜晚去廁所嘅時候可以整醒另一位！之前有潤膚液今次冇咗！左邊床,被面有污漬！另外今次小君好似有啲問題,叫咗佢好多次都冇乜反應,要用手動控制冷氣中途突然間試過一兩次自動熄咗！之前兩次入住都冇呢啲問題,希望下次再入住唔好再安排我住低層,同垃圾房樓上真係幾嘈！之前入住冇早餐,今次有早餐,中式比西式嘅好食,建議睇入住情況再安排食物,有啲食物真係放得太多,太耐火腿腸仔變得好乾！腸粉同粥幾好食！

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8

Juliana

10 Feb 2026

·

Stayed 1 night

Room is clean and staff are nice

10

Chikara

1 May 2025

·

Stayed 3 nights

Very clean and friendly staff

10

Suk Fun

11 Feb 2025

·

Stayed 1 night

整體很不錯，只可惜有一些房間有煙味，但他們反應服務很好，立刻可以換房

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8

LIN CHUN

1 Feb 2024

·

Stayed 1 night

Differ from last time, the room checked-in has an odor......greasy odor. wish it can be improved next time.

10

Hon Nam

22 Jan 2026

·

Stayed 2 nights

Staff are friendly. Room is clean and comfortable

6

Sengeng

28 Apr 2024

·

Stayed 3 nights

Staff were very helpful. Staff were very helpful. Aircon became warm in the early hours ans we could not fix it. No toilet facilities on the ground floor. Toilet on 3rd Floor was dirty. Staff were excellent and very helpful.

10

Vu Anh

10 Dec 2025

·

Stayed 2 nights

Nice modern room. Very clean.

8

KWING TONG

10 Jan 2026

·

Stayed 1 night

住過應該都有3-4次，之前可能酒店新開，洗手間狀況都可以。但今次洗手間開始老化，地下、牆身瓦仔邊及水龍頭位開始有罅隙及黑邊，感覺冇咁好除洗手間外，其他都可以沒有問題地鐵地盤終於整好，清靜好多

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Rooms

Rooms have modern design and smart controls, and many guests found them comfortable. Sizes vary and can feel small in some rooms, with a few reports of construction noise, AC smells, or minor functional quirks like limited desk space or a weak fridge.

Related guest reviews

10

WAI HUNG

26 Aug 2025

·

Stayed 1 night

入住體驗非常好，職員有禮，房間亦舒適滿意。缺點是我們房間低樓層，隔音差，經常聽到對面矮建築物的雜聲，很晚都聽到

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10

Crystal

23 Mar 2024

·

Stayed 4 nights

The hotel was very advanced. It had all the cool features like automatic opening and closing of the curtains, auto switching lights on and off, in built alarm, and warm toilet seats. We had a great stay here and staffs were very friendly and helpful.

8

Angie

11 Dec 2023

·

Stayed 1 night

Everything almost alright, but there is a construction plant(by mtr) next to the hotel. Saturday Morning at sharp 7:30am, the workmen started working, the loud noice was so annoying, the ' bump bump bump and the digging sound made us cant sleep. this is the worst part of the trip !

8

Kin

24 Feb 2025

·

Stayed 5 nights

The hotel room is small. Chairs in the hotel room are not comfortable. The bed frame design is not senior friendly. Breakfast is good.

10

Franz Josef

2 May 2024

·

Stayed 5 nights

Very modern and nice hotel with very friendly staff and management. The breakfast offered is a selection of Chinese and Western food, all freshly prepared. The room was spacious and equipped with smart home technology to individualize the stay as much as possible.

10

Ernest

3 Mar 2025

·

Stayed 5 nights

Very clean, modern hotel. Gave us coupons for the coffee bar downstairs that was really decent. Checking in as a foreigner was easy, and they messaged us to make sure we were okay as we were checking in very late.

8

Anthony Kwai Sing

21 Nov 2025

·

Stayed 1 night

Room is clean but a bit small.

8

Tatsuya

16 May 2025

·

Stayed 5 nights

ベッドの横に段差があります。注意していても必ず足を引っかけます。朝食ビュッフェは美味しいですが、種類はそんなにありません。注文するとお粥を目の前で作ってくれます。ホテルの南側は飲食店が沢山あります。徒歩10分くらいに华润万家という大き目のスーパーマーケットがあります。2階にビールも売っています。老街も徒歩10分くらいです。地下鉄の湖贝站まで徒歩4分です。 PCで作業できるような机はありません。丸いテーブルがあり、14インチノートPCを置くとマウスのスペースをなんとか確保できるかな、、という感じです。 10階の部屋に宿泊しました。自分の部屋は2重窓の外側の窓がしっかりと閉まりませんでしたが、騒音は微かに車のクラクションが聞こえてくるくらいです。 5泊し、周りの宿泊客の気配は全く聞こえませんでした。これはたまたま隣の部屋に誰も泊まっていなかったからなのかもしれませんが。冷蔵庫はまったく冷えません。 Wi-Fiは途切れることなく使えました。当然ですがGoogleやX(Twitter)などは規制されて見えません。

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8

Sarah

20 May 2025

·

Stayed 2 nights

The room was a bit small, not enough space to open and lay out luggage.

10

Raymond

23 Apr 2024

·

Stayed 3 nights

Hotel is clean! Room is equipped with a voice prompt for everything, e.g. opening and closing of the curtains, turning on and off air-conditioning, TV and lights. Hotel is a 3-5 minute walk from the Hubei (Line 2) subway station. All in all, a great stay at a very reasonable price!

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Service

Service is consistently friendly and helpful, with efficient check in and staff proactively assisting with luggage and special requests. A small number of reviews report mishandled issues or inconsistent queue management.

Related guest reviews

10

Louis

19 Nov 2025

·

Stayed 3 nights

Staff very helpful! Clean rooms. Everything you need they have. Close to dongmen. Reasonable rates. I recommend highly

10

Keng Jy

10 Dec 2025

·

Stayed 3 nights

Room was good, good amenities, the staff was superb.

10

Wai Ling Maria

11 Feb 2026

·

Stayed 1 night

這是第二次入住。一如既往由踏入酒店check in 到check out服務非常之好。員工有禮貌有笑容，做事快捷有免費咖啡贈送。

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2

MUHAMMAD ALI

4 Aug 2025

·

Stayed 8 nights

we had a bed experience with property due to following reasons 1. actual room size was much smaller as compared to what was shown at time of booking. 2. cleaning staff broke inside the room even when we had clearly mentioned "do not disturb" sign and some of our things were got missing we even complained at reception but no action was taken. 3. reception staff was uncooperative

2

KAM NGOR

4 Jun 2025

·

Stayed 1 night

訂房是兩位成人及加購早餐，用餐前，女服務員竟然說只訂了一位早餐，我查看資料及出示証明，確實註明兩位成人及免費早餐，那位女服務員不服氣說，今次可兩位用餐，態度很差，令我感到很不安。我確實有付費，並不是白吃的，竟如此態度。退房時，男服務員說是他們弄錯了，應該包含兩份早餐，還贈飲品及致歉。另外，房間床邊沒有防護，容易碰到受傷，很危險。經過這次不愉快經歷，以後不會入住，亦不會推薦給朋友。

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8

Georgina

27 Oct 2024

·

Stayed 1 night

Front desk clerks should advice customers to line up for service. I waited more than 15 minutes because three groups of people went in front of me. Assertive and loud seem to get your attention, not polite and orderly customers.

8

Gerald

25 Oct 2024

·

Stayed 1 night

As previously mentioned a number of times, we truly enjoy staying at this hotel not only because of its surrounding, close to the infamous walking streets and good selections of eateries, most importantly are both the amenities and those helpful and friendly staff like Locus and his colleagues. I'd highly recommend this hotel to all my friends who come to Shenzen for a visit. Daily breakfasts were ample and large varieties.

10

Chris

29 Jul 2025

·

Stayed 6 nights

Excellent accomodation. Staff helpful, good little cafe at reception. Turn left out of hotel and a few minutes walk from bustling food shops and restaurants. 3-4 minutes walk from metro, when turning right out of hotel.

10

Hai Tao

19 Jan 2025

·

Stayed 2 nights

freidly staff, allow guests check in early and check out late without extra charge

10

Tommy

4 Dec 2024

·

Stayed 2 nights

Hotel staff very friendly, we meet all 3 different shift employees , they all vary helpful and offering to carry luggage down the stair step to street .

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Location

Very convenient for Dongmen and Hubei metro, with plenty of food and shops nearby. Ongoing construction can cause noise and makes direct vehicle access less convenient.

Related guest reviews

10

Wai Ling Maria

4 Feb 2026

·

Stayed 2 nights

酒店位置非常方便。太約行10分鐘便到老街步行街，4分鐘就到湖貝站。職員有禮貌，房間整潔，設備齊全，有智能馬桶，有睡衣、拖鞋供應還有免費咖啡提供。

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8

Angie

11 Dec 2023

·

Stayed 1 night

Everything almost alright, but there is a construction plant(by mtr) next to the hotel. Saturday Morning at sharp 7:30am, the workmen started working, the loud noice was so annoying, the ' bump bump bump and the digging sound made us cant sleep. this is the worst part of the trip !

10

LIM SOH

22 Sept 2025

·

Stayed 4 nights

Free beverages from the hotel and MacDonald’s is just beside the hotel. Dislike that didi cars cannot stop right in front of the hotel lobby.

10

elaine

16 Jun 2025

·

Stayed 2 nights

It’s a great location. Staff is friendly and property is clean

8

William

28 Dec 2024

·

Stayed 3 nights

Staff was very friendly and helpful. Breakfast was good with lots of selection. Location was central but there was plenty of construction closeby. Nearest Metro station was under renovations.

8

Hueylian

18 Dec 2023

·

Stayed 2 nights

The hotel is new and modern with good choices for breakfast. We like the voice assisted operation for turning on TV, light and opening closing the curtain. The hotel is located near Shengzhen East Gate district, plenty of dining and shopping options. Although metro is wide spread in the city, we found taxi is more convenient to get to the hotel.

10

William

19 Apr 2025

·

Stayed 4 nights

It's close to subway, walkable in 5 mins, and it's close to many shops and eateries. We're allowed to check in an hour before official check-in time. Room was clean, spacious, modern and with a very big TV. The street around is always busy, particularly when construction work is undergoing. Included breakfast was quite good, not fancy but with reasonably mix to make it filling and nutritious. It's not a fancy hotel but practicable and good value.

10

Yiu li

25 Dec 2023

·

Stayed 1 night

Great location , clean and friendly staff, will be in my pocket list, actually the hotel is close to湖貝station exit D, within 3 mind walk, also about 8 mind walk to Tungman area

8

Siu Lun

9 Jun 2025

·

Stayed 5 nights

Great hotel with clean, well-equipped rooms and at a very reasonable price. Staff are courteous and helpful. Complimentary coffees are a nice touch. Location is convenient with lots of eateries around. Downsides are the front of hotel is fenced off from the road so cars pickup and drop offs needs to be around 20 metres away and not so convenient if you're carrying lots of bags and luggage. Also ceiling and seals inside shower showing a bit of age and wear. Otherwise housekeeping does a great job as the room is very clean by smaller hotels' standards.

10

Simon

26 Mar 2025

·

Stayed 4 nights

Good location near to Dongmen walking street

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Dining

Breakfast is generally good with both Chinese and Western choices. Feedback varies on selection and coffee quality, and access to the breakfast floor involves stairs that can challenge guests with mobility needs.

Related guest reviews

6

KUAN HWEE

11 Sept 2023

·

Stayed 1 night

Building looks very old. The breakfast is on 13th floor. If there are aged folks with wheelchair, this place is not suitable. Walking up 2 flights of stairs can be difficult for the senior folks with weak legs. Otherwise all is Ok. Rooms, toilets are installed with smart switches and smart toilet bowls which is quite cool

4

Yessy

13 Jan 2026

·

Stayed 2 nights

Air conditioner in the room smell bad when turned on. Breakfast doesn’t have a lot of options. Staffs are polite and friendly.

10

Sylvia

12 Nov 2025

·

Stayed 3 nights

Love the breakfast, room is clean, staff provide service, I wish the room can be bigger

8

Fu Lok

10 Feb 2025

·

Stayed 1 night

Everything is good except the coffee being served in breakfast restaurant and the ground floor cafe.

8

Gerald

24 Oct 2024

·

Stayed 4 nights

A very nice hotel with friendly and helpful staffs. Daily breakfast were ample with good varieties. I'd recommend to my firends to stay in this hotel.

10

kim

26 Dec 2024

·

Stayed 4 nights

This hotel was clean,the staff was friendly,and the bleakfast buffet was good.

8

MASAHIRO

19 Jun 2025

·

Stayed 3 nights

洗濯機の稼働状況がテレビ画面で確認出来るのは良いが夜の時間は洗濯機3台、乾燥機3台とも空いていないことがおおかたです。朝食は美味しくないです。3日申込しましたが、1日だけたべて、のこり2日間は食べませんでした。また、脚が藤生で、食堂や洗濯機の13Fまでは、12Fから階段であがらないといけないのも大変不便でした。

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8

Gerald

25 Oct 2024

·

Stayed 1 night

As previously mentioned a number of times, we truly enjoy staying at this hotel not only because of its surrounding, close to the infamous walking streets and good selections of eateries, most importantly are both the amenities and those helpful and friendly staff like Locus and his colleagues. I'd highly recommend this hotel to all my friends who come to Shenzen for a visit. Daily breakfasts were ample and large varieties.

8

Chak Yin

10 Jan 2026

·

Stayed 1 night

房間舒適整潔，價格合理。早餐款式不多，飲品偏甜。外出早餐選擇更多，不一定選擇在酒店早餐

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10

josephine

30 Oct 2024

·

Stayed 3 nights

Very modern and high tech hotel. Breakfast was good and with good selection to order food The staff are super friendly and helpful, will definitely come back to stay. Thank you

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $39	2 $65	3 $70
4 $61	5 $64	6 $55	7 $44	8 $44	9 $57	10 $61
11 $55	12 $53	13 $53	14 $62	15 $67	16 $71	17 $73
18 $66	19 $67	20 $67	21 $71	22 $61	23 $65	24 $60
25 $54	26 $59	27 $51	28 $63	29 $63	30 $60	31 $70

CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

About this property

Location

Room options

Signature Double Room, 1 Double Bed, City View

Family Triple Room, 1 Queen Bed with Sofa Bed, City View

Senior Double Room, 1 Bedroom, City View

City Twin Room, 1 Bedroom, City View

Business Double Room, 1 Bedroom, City View

Guest reviews of CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $97	26
27 $45	28 $43	29 $45	30 $47