Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 120 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed with the property.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Shenzhen, within a 10-minute drive of Huaqiangbei and Huanggang Border Crossing. It is approximately 5.1 miles (8.2 km) from Luohu Port and 5.4 miles (8.7 km) from Dongmen Pedestrian Street.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor heated pools. The operational hours may vary, so it is advisable to check with the hotel for specific timings.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Shenzhen Futian Wyndham Grand Hotel

Average nightly price at Shenzhen Futian Wyndham Grand by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$114
March	US$124
April	US$118
May	US$120
June	US$118
July	US$116
August	US$115
September	US$99
October	US$107
November	US$112
December	US$113

What guests think

At Shenzhen Futian Wyndham Grand, guests highlight its metro‑side location in the CBD and notably spacious, high‑ceiling rooms with city views, while many also appreciate courteous, responsive service and occasional upgrades that make stays comfortable.

Repeated concerns include cigarette smoke odors in supposedly non‑smoking rooms and hallways, uneven enforcement of rules, and some cleanliness or maintenance issues. Room comfort can also be affected by construction noise, slow or weak Wi‑Fi, and air‑conditioning that is noisy or hard to adjust; extra beds are reported as uncomfortable. Facilities include a well‑reviewed gym and indoor pool, and on‑site dining and breakfast are mostly praised; a practical pick for travelers who prioritize amenities and on‑property dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests frequently mention the gym and indoor pool positively.

Related guest reviews

10

Yuen Shan Windsor

15 Jan 2024

·

Stayed 1 night

健身房特別出色，景觀美麗！

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4

Michael

31 Jan 2025

·

Stayed 2 nights

This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip

8

CHEUK YIN

25 Mar 2024

·

Stayed 1 night

not many facilities

10

Ka Wai Carrie

30 Sept 2023

·

Stayed 1 night

房間很大很整潔，套房的床可夠兩大兩小。游泳池水也乾淨，但請職員調節好空調溫度，空調太冷了。

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8

Matt

12 Mar 2025

·

Stayed 1 night

The room is huge with nice view Indoor poor is nice too Location is convenient

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Cleanliness

Many reviews describe clean, well‑kept rooms, but recurring reports note cigarette smoke odors in non‑smoking rooms and hallways. Occasional issues include bathroom smells and worn or broken fixtures.

Related guest reviews

10

alexander

17 Nov 2025

·

Stayed 6 nights

Great staff. Clean room. Convenient location.

4

Pan

23 Apr 2025

·

Stayed 2 nights

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.

10

Jain

23 Aug 2024

·

Stayed 5 nights

There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it

8

Vivian

6 Feb 2026

·

Stayed 1 night

入住時職員都耐心講解，房間很大…也是很不錯的。有幾個要多留意… 1. 洗手間插座吹風機沒辦法直接插緊取電使用，要我用自己的轉插接駁才能插緊 2. 地上發現一顆金屬圓顆，不知道是什麼來的…還好不是踩到才發現，而且在房都有穿鞋子/拖鞋…不然有可能弄傷腳

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10

KLEBER

5 Jul 2025

·

Stayed 2 nights

Gostamos da localizacao, excelente do cafe da manha. Conforto dos quartos, limpeza etc. Valeu muito a pena!

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6

Sui Chi

12 Sept 2024

·

Stayed 1 night

浴室有異味，浴巾黑卒卒，床單黐湆湆。

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10

Leung

21 Oct 2024

·

Stayed 1 night

乾淨，房間很大，這個價錢來說很划算

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6

Tammy

7 Apr 2025

·

Stayed 2 nights

The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.

4

Wing tung

17 Jan 2024

·

Stayed 1 night

Mirror was broken and they just put a sticker on it. Used cigarette on the floor while it is even a so called non smoking room. Tried to arrange birthday cake beforehand but it was not even available. Staff claimed they would replace it with fruits but again not available before we checked out. We won’t go back anymore.

10

Jain

21 Aug 2024

·

Stayed 2 nights

The room has some smell of cigerette smoking.

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Rooms

Rooms are very spacious with high ceilings and city views, and generally comfortable. Some guests cite AC noise or controls, slow Wi‑Fi, construction noise, dim lighting, and uncomfortable extra beds.

Related guest reviews

6

Yang

20 Feb 2024

·

Stayed 2 nights

The Hotel location and Service is ok, no such amazing, also not such bad. It is good for business stay, except the air-condition is so noise at night.

6

Fung Yee

20 Nov 2025

·

Stayed 1 night

房間乾淨但隔離係地盤超級嘈睡眠質素超差

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10

WING YEE

30 Sept 2024

·

Stayed 1 night

整體滿意，空間寬敞，但wifi差

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6

Raymond

24 Jul 2023

·

When I booked, I had specify there were 4 adult. When I arrived I found out the suite was not really design for 4 adult stay so we had to add two beds. The added beds' condition was not at the best condition. The springs on both bed were all worn. I am surprise Expedia and Wyndham had allow me to book a room design for two when we have a party of four.

8

CHI SHUN

10 Dec 2023

·

Stayed 1 night

The room was spacious and well decorated. I particularly liked the high ceiling. I also got upgraded to a larger room with good view. The downside was the room temperature was fixed and cannot be adjusted, even though I tuned down temperature by using the control panel.

4

Michael

31 Jan 2025

·

Stayed 2 nights

This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip

10

Mahesh

5 Aug 2024

·

Stayed 2 nights

Location, Room Size, City View

10

Ping Wah

26 Jul 2025

·

Stayed 1 night

價錢雖然較附近Apartment形式的房間貴, 但始終是一間酒店, 以及寬敞舒適, 故值得體驗。

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8

Matt

12 Mar 2025

·

Stayed 1 night

The room is huge with nice view Indoor poor is nice too Location is convenient

10

pascal

7 Dec 2023

·

Stayed 1 night

Tres belle chambre de 70 m2 vue incroyable

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Service

Staff are frequently praised as friendly, responsive, and willing to provide upgrades or extra help. Handling of smoking violations and some special requests or charges disappointed several guests.

Related guest reviews

6

Constantine

22 Oct 2024

·

Stayed 6 nights

Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!

10

man yuk

20 Aug 2023

·

Stayed 2 nights

C'est un hôtel très bien situé et la chambre est très spacieux, plafond très haut, spécialement remercie la service Ambassador Jenine yang, très professionnel et gentil, merci.

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10

Bei Shan

11 Mar 2024

·

Stayed 4 nights

The hotel is walking distance to the exhibition convention centre, and nearby amenities was good too. The service from the hotel staffs was very good, they will go the extra miles to assist their customers. Will definitely return again.

10

MAN WAI WENDY

10 Jun 2025

·

Stayed 1 night

快速應顧客要求。因為我們是三人住雙床房，客服記得我們是3人都安排給三人日用品。

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8

Athena

6 May 2025

·

Stayed 1 night

Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay

10

alexander

17 Nov 2025

·

Stayed 6 nights

Great staff. Clean room. Convenient location.

4

Pan

23 Apr 2025

·

Stayed 2 nights

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.

10

Wai Chuen

23 Mar 2025

·

Stayed 3 nights

Staff service is excellent

10

Gianpietro

30 Apr 2023

·

Stayed 5 nights

Sehr schöne und geräumige Zimmer. Sehr zentral gelegen mit Shops & Restaurants in der Nähe. Personal sehr freundlich, hilfsbereit und zuvorkommend.

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4

Wing tung

17 Jan 2024

·

Stayed 1 night

Mirror was broken and they just put a sticker on it. Used cigarette on the floor while it is even a so called non smoking room. Tried to arrange birthday cake beforehand but it was not even available. Staff claimed they would replace it with fruits but again not available before we checked out. We won’t go back anymore.

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Location

Widely praised for being next to the metro and close to malls and eateries in the CBD, making it easy to get around.

Related guest reviews

8

Patrick

24 Mar 2024

·

Stayed 2 nights

good location.

8

CHENG IU

15 May 2025

·

Stayed 2 nights

鄰近有地鉄站和商場，購物和美食很方便，酒店內的中餐和法國餐廳的菜式也很美味！

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8

Athena

6 May 2025

·

Stayed 1 night

Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay

10

Kui Leung

2 Nov 2024

·

Stayed 1 night

非常方便，一出地鐵站就是酒店

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8

Marjory

23 Sept 2024

·

Stayed 1 night

Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.

10

Ling Wing

6 Mar 2025

·

Stayed 1 night

very convenient to all place

10

Louis

30 May 2025

·

Stayed 5 nights

location is good to everywhere.

8

Kaori

21 Dec 2024

·

Stayed 1 night

地下鉄が目の前にあり、とても便利。部屋は広く清潔で快適。アメニティも揃っておりとても良かった。

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10

WING YAN KAREN

4 Aug 2024

·

Stayed 1 night

Hotel just next to Subway station, shopping mall nearby

8

Matt

12 Mar 2025

·

Stayed 1 night

The room is huge with nice view Indoor poor is nice too Location is convenient

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Dining

Breakfast and on‑site restaurants are well regarded, and the buffet dinner receives positive feedback.

Related guest reviews

8

CHENG IU

15 May 2025

·

Stayed 2 nights

鄰近有地鉄站和商場，購物和美食很方便，酒店內的中餐和法國餐廳的菜式也很美味！

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4

Pan

23 Apr 2025

·

Stayed 2 nights

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.

10

Killux

23 Apr 2025

·

Stayed 1 night

餐廳方面自助晚餐價錢優惠，食物質素不錯

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10

Anja

26 Jul 2024

·

Stayed 8 nights

Personeel was vriendelijk en breakfast buffet was verzorgd. Het hotel lag dicht tegen de metro lijnen 1 en 10 (we namen vooral lijn 1) waardoor we ons gemakkelijk konden verplaatsen. Tot zelfs in prachtige Ho Bay (reuzenrad) die 16 haltes bevat. Het hotel lag 2 straten van het prachtige ondergrondse winkelstraat.

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10

KLEBER

5 Jul 2025

·

Stayed 2 nights

Gostamos da localizacao, excelente do cafe da manha. Conforto dos quartos, limpeza etc. Valeu muito a pena!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $123	3 $125
4 $127	5 $115	6 $102	7 $103	8 $100	9 $113	10 $125
11 $113	12 $113	13 $138	14 $138	15 $138	16 $133	17 $133
18 $143	19 $143	20 $138	21 $138	22 $133	23 $133	24 $133
25 $119	26 $119	27 $138	28 $138	29 $138	30 $133	31 $133

Shenzhen Futian Wyndham Grand

Prices for Shenzhen Futian Wyndham Grand

Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 King Bed

Executive Room, 1 King Bed

Deluxe Apartment, 1 King Bed

Deluxe Room, 2 Twin Beds (Upper Floor)

Deluxe Suite, 1 King Bed

Executive Suite, 1 King Bed

Deluxe Room, 1 King Bed

Superior Room, 2 Twin Beds

Superior Room, 1 King Bed

Room, 1 Twin Bed, Smoking

Guest reviews of Shenzhen Futian Wyndham Grand

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Shenzhen Futian Wyndham Grand

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $115
27 $100	28 $102	29 $103	30 $104