Cozumel Hotel & Resort - All Inclusive
From
109 US$
/ noche
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From
109 US$
/ noche
Acerca de esta propiedad
Disfruta de tus momentos de ocio con instalaciones como una piscina al aire libre, gimnasio y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios
Disfruta de tus momentos de ocio con instalaciones como una piscina al aire libre, gimnasio y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Acércate a uno de los 2 restaurantes de este hotel para comer algo, o aprovecha el servicio de habitaciones con horario limitado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 90 habitaciones con aire acondicionado y televisión LED. Las habitaciones disponen de balcón amueblado. Para los momentos de ocio, tienes una por cable. El cuarto de baño está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Cozumel Hotel & Resort - All Inclusive, disfrutarás de una céntrica ubicación en Cozumel, a solo 2 min en coche de Museo Cozumel y 8 min de Parque Nacional Chankanaab. Además, este hotel con todo incluido se encuentra a 8,2 km de Parque de aventura de playa Chankanaab y a 12,9 km de Playa Paraíso.
Qué hay cerca
Palacio Municipal(0.5 millas)
Nado con rayas Stingray Beach(0.6 millas)
Plaza Punta Langosta(0.7 millas)
Terminal de Cruceros Punta Langosta(0.7 millas)
Monumento a Rafael Melgar(0.8 millas)
Playa Caletita(0.9 millas)
Arrecife de Villablanca(0.9 millas)
Iglesia Olas de Gracia(0.9 millas)
Museo de la Isla de Cozumel(1 millas)
Cozumel Marine World(1.3 millas)
Iglesia de San Miguel(1.3 millas)
Plaza central(1.3 millas)
Parque Benito Juárez(1.3 millas)
Mercado Municipal Benito Juárez(1.4 millas)
Terminal marítima de Cozumel(1.4 millas)
El aeropuerto más práctico para llegar a Cozumel Hotel & Resort - All Inclusive se encuentra en Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(2.9 millas)
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Jardín
Buceo
Ubicación
Carretera Costera Sur Km 1.7, Colonos Cuzamil, San Miguel de Cozumel, Estado de Quintana Roo, México
Palacio Municipal (0.5 millas)
Nado con rayas Stingray Beach (0.6 millas)
Plaza Punta Langosta (0.7 millas)
Terminal de Cruceros Punta Langosta (0.7 millas)
Monumento a Rafael Melgar (0.8 millas)
Playa Caletita (0.9 millas)
Opciones de habitación
5
Habitación estándar, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
484 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Televisión
7
Habitación superior (With Jacuzzi)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
355 ft²
BalcónAire acondicionadoTelevisiónTV por cable
5
Habitación superior
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
484 ft²
BalcónAire acondicionadoTelevisiónTV por cable
7
Habitación estándar, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
322 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Televisión
Reseñas de los huéspedes sobre Cozumel Hotel & Resort - All Inclusive
8
Muy bueno
Basado en 1406 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En numerosas reseñas, el Hotel & Resort Cozumel es elogiado por su personal amable, una piscina grande y el fácil acceso a practicar esnórquel y buceo desde la costa, mientras que las preocupaciones recurrentes incluyen habitaciones anticuadas y una conexión Wi-Fi inestable en las habitaciones.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En numerosas reseñas, el Hotel & Resort Cozumel es elogiado por su personal amable, una piscina grande y el fácil acceso a practicar esnórquel y buceo desde la costa, mientras que las preocupaciones recurrentes incluyen habitaciones anticuadas y una conexión Wi-Fi inestable en las habitaciones.
La ubicación es conveniente para caminar al pueblo y a los ferries, con un club de playa al otro lado de la calle a través de un túnel que ofrece una entrada rocosa pero aguas cristalinas. Las instalaciones incluyen una tienda de buceo y un muelle en el lugar y espectáculos ocasionales por la noche, aunque los huéspedes señalan una sombra limitada en la piscina y algo de mantenimiento, como azulejos faltantes o un jacuzzi ocasionalmente fuera de servicio. Varios mencionan horarios de comidas programados y cargos adicionales por el servicio a la habitación o las bebidas premium, lo que puede hacer que el todo incluido se sienta limitado. En general, espere un resort económico y discreto que se adapte más a buceadores y amantes del esnórquel que a quienes buscan lujo.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Una piscina grande y un área frente al mar al otro lado de la calle (a través de un túnel) ofrecen esnórquel en aguas cristalinas, además de una tienda de buceo y un muelle en el lugar para recogidas. Algunos huéspedes señalan una sombra limitada y problemas de mantenimiento ocasionales, como azulejos faltantes en la piscina o un jacuzzi fuera de servicio.
Reseñas de huéspedes relacionadas
10
Shannon
7 feb 2025
·
Se alojó 5 noches
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
8
Marcia
2 mar 2025
·
Se alojó 7 noches
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
10
MELISSA
2 mar 2025
·
Se alojó 7 noches
Great location. Nice pool!
Great location. Nice pool!
6
Travis
18 ene 2025
·
Se alojó 7 noches
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
8
Gary
8 nov 2024
·
Se alojó 6 noches
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
10
paul
5 jun 2025
·
Se alojó 2 noches
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
8
Virginia
29 ene 2025
·
Se alojó 4 noches
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
10
Deborah
2 mar 2025
·
Se alojó 7 noches
Large pool, fun activities, but not pushy .
Large pool, fun activities, but not pushy .
10
Jason
27 dic 2024
·
Se alojó 5 noches
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
10
Adam
11 ago 2025
·
Se alojó 1 noche
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: muchos mencionan habitaciones limpias y áreas bien cuidadas, mientras que otros informan manchas sucias o desgastadas, escombros o áreas resbaladizas junto a la piscina, y moscas o pájaros cerca de los buffets. La calidad del servicio de limpieza parece inconsistente.
Reseñas de huéspedes relacionadas
6
Coby
27 sept 2023
·
Se alojó 5 noches
It did not really feel like an all inclusive. You had to work to find bartenders and it was not 24 hour service. Property and rooms are old, but clean. Breakfast was OK, lunch buffet was very poor, dinner was OK. It is definitely a hotel set up for scuba divers. If you are not diving, I would not recommend this hotel.
It did not really feel like an all inclusive. You had to work to find bartenders and it was not 24 hour service. Property and rooms are old, but clean. Breakfast was OK, lunch buffet was very poor, dinner was OK. It is definitely a hotel set up for scuba divers. If you are not diving, I would not recommend this hotel.
2
Gabriel
15 mar 2024
·
Se alojó 4 noches
I have never written a bad review however the hotel is in shambles. Everthing needs to be power washed there is dried gum and dirt covering every hallway. Someone pooped in the jacuzzi and we had to report it, after using it. I also was sick the day after. There are absolutely no amenities, no in room snacks or beverages, no facecloths, no bed linenes except a sheet and 1 pillow. The hotel is very old and that was not the issue it was the cleanliness. The staff tried but are trained more to make sure people do not steal than to assure your comfort. It is sad this could be a gem of a hotel. I tried to find a direct number to comtact Wyndham, it is surprising they are allowing this hotel to be a part of their chain. The only upside would be easy access for snorkeling.
I have never written a bad review however the hotel is in shambles. Everthing needs to be power washed there is dried gum and dirt covering every hallway. Someone pooped in the jacuzzi and we had to report it, after using it. I also was sick the day after. There are absolutely no amenities, no in room snacks or beverages, no facecloths, no bed linenes except a sheet and 1 pillow. The hotel is very old and that was not the issue it was the cleanliness. The staff tried but are trained more to make sure people do not steal than to assure your comfort. It is sad this could be a gem of a hotel. I tried to find a direct number to comtact Wyndham, it is surprising they are allowing this hotel to be a part of their chain. The only upside would be easy access for snorkeling.
6
Kevin Thomas
14 mar 2024
·
Se alojó 14 noches
Room and large areas very old n run down looking. Hot food not very warm, not always covered so didn't retain heat . No washcloth 14 days Nice selection at buffets. Special dinners by the pool very nice Staff at entrance stood around visiting and laughing with security. Some staff very nice, others were a little unkind at times. Housekeeping in our room was wonderful Pool is beautiful. Beach area had lots of ants. Entertainment/activities in the evenings was nice. Plenty of drinking water available. Windows, floors, small tables in common areas need cleaning. Requested a room change day one because we had no furniture. They moved us to a better room day 2.
Room and large areas very old n run down looking. Hot food not very warm, not always covered so didn't retain heat . No washcloth 14 days Nice selection at buffets. Special dinners by the pool very nice Staff at entrance stood around visiting and laughing with security. Some staff very nice, others were a little unkind at times. Housekeeping in our room was wonderful Pool is beautiful. Beach area had lots of ants. Entertainment/activities in the evenings was nice. Plenty of drinking water available. Windows, floors, small tables in common areas need cleaning. Requested a room change day one because we had no furniture. They moved us to a better room day 2.
6
Venus
22 dic 2024
·
Se alojó 7 noches
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
10
Martha
21 jul 2024
·
Se alojó 3 noches
We were highly satisfied...very clean
We were highly satisfied...very clean
10
Adam
11 ago 2025
·
Se alojó 1 noche
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
2
Steven
12 feb 2025
·
Se alojó 2 noches
The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
4
SERGIO
30 jul 2024
·
Se alojó 6 noches
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
10
Jeannette
11 feb 2024
·
Se alojó 3 noches
First of all this is an older hotel so everything is not shiny and new. However, we noticed the maid cleaning the next room and they were mopping the floor and did a very thorough cleaning. We were happy with the very clean room. The beds comfortable the pillows very big and felt like rocks. All of the employees there were really nice and eager to help. They really enhanced the stay. The food was really tasty and with good flavor. If you like bland food this is not the place for you unless you eat at the hamburger stand at the pool. One of the best things that we loved was the beach right at the hotel. There is a place to get in the ocean if you swim to the left and go past the boat dock, stay along the shore and you will see a beautiful reef and many colorful fish. We did that for two days until the wind picked up and it was too rough to swim in the ocean. The pool was big and nice. They had Dos Equis amber beer which was nice because it has flavor but only in the pool bar. The beach bar only had the lite beer. We took an excursion through the guy at the hotel. We were supposed to go to the Palancar and Columbia reefs but we only went by them the currents were too rough and so we missed them. A waste of $96, it wasn't all bad, we enjoyed the beach while stingrays swam around us. The resort is close to town, you can walk. Also, there is a Mega store(like Target) to buy sunscreen, bug spray. Phone chips downstairs. We loved the resort and will go back. Bring your own pillow.
First of all this is an older hotel so everything is not shiny and new. However, we noticed the maid cleaning the next room and they were mopping the floor and did a very thorough cleaning. We were happy with the very clean room. The beds comfortable the pillows very big and felt like rocks. All of the employees there were really nice and eager to help. They really enhanced the stay. The food was really tasty and with good flavor. If you like bland food this is not the place for you unless you eat at the hamburger stand at the pool. One of the best things that we loved was the beach right at the hotel. There is a place to get in the ocean if you swim to the left and go past the boat dock, stay along the shore and you will see a beautiful reef and many colorful fish. We did that for two days until the wind picked up and it was too rough to swim in the ocean. The pool was big and nice. They had Dos Equis amber beer which was nice because it has flavor but only in the pool bar. The beach bar only had the lite beer. We took an excursion through the guy at the hotel. We were supposed to go to the Palancar and Columbia reefs but we only went by them the currents were too rough and so we missed them. A waste of $96, it wasn't all bad, we enjoyed the beach while stingrays swam around us. The resort is close to town, you can walk. Also, there is a Mega store(like Target) to buy sunscreen, bug spray. Phone chips downstairs. We loved the resort and will go back. Bring your own pillow.
10
miguel angel
8 oct 2025
·
Se alojó 2 noches
La propiedad súper limpia, baños increíbles, muy buena atención al cliente
La propiedad súper limpia, baños increíbles, muy buena atención al cliente
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son básicas y anticuadas, con algunas unidades renovadas; varios señalan la falta de cómodas/muebles, camas muy firmes y televisores pequeños. El Wi-Fi en la habitación a menudo no está disponible, aunque el aire acondicionado suele funcionar bien.
Reseñas de huéspedes relacionadas
6
Susan
18 ago 2024
·
Se alojó 7 noches
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
8
Kevin
4 feb 2025
·
Se alojó 14 noches
We booked here for a couple of weeks and we’re not sure what to expect. Snorkeling, walking and sun were our reasons for staying here. The snorkeling from shore was so convenient. There are a variety of fish and so many different spots to explore. We very much enjoyed it. Highlights for us included seeing a huge spotted eagle ray, turtle and the schools of blue tangs. We walked about 7km every morning (and felt very safe doing so!). Located just outside the hustle and bustle of the cruise ports and downtown, there were always people around. We relaxed in the sun on the ‘beach’ side primarily. If you like entertainment and games then the poolside is a great option for you. Staff are excellent and so friendly. They truly make the resort what it is! The buffet food was good. There were different themes each night which was fun. Some dinners had great shows to go with them (Mayan show, Fire Dancers, etc). The venues for the buffet changed to different locations around the resort and we really enjoyed that. We also made reservations at the a la carte restaurants and were impressed by most of them. The rooms are very simple and dated but clean. We heard that renovations are underway but we did not see or hear any activity indicating so. A refresh of furniture and bathrooms would be great. Having said that though, we would we would book here again. Thanks for a great stay!!
We booked here for a couple of weeks and we’re not sure what to expect. Snorkeling, walking and sun were our reasons for staying here. The snorkeling from shore was so convenient. There are a variety of fish and so many different spots to explore. We very much enjoyed it. Highlights for us included seeing a huge spotted eagle ray, turtle and the schools of blue tangs. We walked about 7km every morning (and felt very safe doing so!). Located just outside the hustle and bustle of the cruise ports and downtown, there were always people around. We relaxed in the sun on the ‘beach’ side primarily. If you like entertainment and games then the poolside is a great option for you. Staff are excellent and so friendly. They truly make the resort what it is! The buffet food was good. There were different themes each night which was fun. Some dinners had great shows to go with them (Mayan show, Fire Dancers, etc). The venues for the buffet changed to different locations around the resort and we really enjoyed that. We also made reservations at the a la carte restaurants and were impressed by most of them. The rooms are very simple and dated but clean. We heard that renovations are underway but we did not see or hear any activity indicating so. A refresh of furniture and bathrooms would be great. Having said that though, we would we would book here again. Thanks for a great stay!!
4
ARTURO
3 ago 2025
·
Se alojó 3 noches
Urge una renovación, sin mueble para guardar cosas en la habitación; sin Wifi en habitaciones, la limpieza tiene muchas áreas de oportunidad, sin barrer sin trapear, solo hacen camas y sacan basura
Urge una renovación, sin mueble para guardar cosas en la habitación; sin Wifi en habitaciones, la limpieza tiene muchas áreas de oportunidad, sin barrer sin trapear, solo hacen camas y sacan basura
10
Marie-Eve
26 ene 2025
·
Se alojó 5 noches
Wifi not in the Room
Wifi not in the Room
6
Quana
26 feb 2025
·
Se alojó 3 noches
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
8
sheila
23 feb 2025
·
Se alojó 8 noches
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
8
Angela
6 feb 2025
·
Se alojó 2 noches
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
8
Ian
24 ene 2025
·
Se alojó 14 noches
Many repeat visitors. Close to town, great staff, good food. Excellent value for money. The property is getting old and tired, money needs to be spent on updating and upgrading. Wifi is unavailable in rooms
Many repeat visitors. Close to town, great staff, good food. Excellent value for money. The property is getting old and tired, money needs to be spent on updating and upgrading. Wifi is unavailable in rooms
8
Catherine Susan
16 feb 2025
·
Se alojó 7 noches
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
6
Jane Leslie
1 ene 2025
·
Se alojó 7 noches
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad y ayuda, con menciones especiales para los equipos de la piscina y el comedor, y el apoyo del conserje; el registro de entrada suele ser fácil. Algunos informan de un servicio lento o irregular, especialmente alrededor de la piscina o en la cena.
Reseñas de huéspedes relacionadas
10
NATHAN
15 jul 2025
·
Se alojó 6 noches
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
10
Joyce Alice
24 ene 2025
·
Se alojó 12 noches
Alexis, the concierge, was so helpful and sincere.
Alexis, the concierge, was so helpful and sincere.
10
Rhonda
2 dic 2024
·
Se alojó 1 noche
The staff took care of any issues we had very quickly.
The staff took care of any issues we had very quickly.
8
kimberly
30 may 2025
·
Se alojó 9 noches
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
10
paul
5 jun 2025
·
Se alojó 2 noches
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
6
h
5 jun 2024
·
Se alojó 7 noches
The resort is older and basic. It is located in a good area There aren’t many food options. It’s generally the same variations of the same food everyday. Breakfast is served outside and there is no air conditioning. The majority of the staff is rude (especially the dinner staff). However, Jonathan, William and Keira made our stay much more enjoyable. They were polite and fun and made sure we had what we needed. In the evenings, for dinner, and most of the other times, you have to ask the rest of the staff for drinks or refills or anything else several times before you get it. We were there with a party of 15 for a celebration. It seemed like they would get annoyed that they had to work while we were there. We overheard one of the waiters complaining that we were asking for too many things one evening. Apparently they don’t like having to get you refills. Many time’s the cooks in the buffet would disappear for long periods of time for both breakfast and dinner or would refuse to make things such as quesadillas when they were making tacos using the same ingredients. The location is very convenient for snorkeling, swimming, and scuba diving. It is not great for large families since there is no where to sit together to hang out (with air conditioning) until the bar opens in the evening. In addition- the dinner staff share tips, when many of them do not provide good service and don’t deserve the tips. It takes away from the ones who do. We will not go back to this location.
The resort is older and basic. It is located in a good area There aren’t many food options. It’s generally the same variations of the same food everyday. Breakfast is served outside and there is no air conditioning. The majority of the staff is rude (especially the dinner staff). However, Jonathan, William and Keira made our stay much more enjoyable. They were polite and fun and made sure we had what we needed. In the evenings, for dinner, and most of the other times, you have to ask the rest of the staff for drinks or refills or anything else several times before you get it. We were there with a party of 15 for a celebration. It seemed like they would get annoyed that they had to work while we were there. We overheard one of the waiters complaining that we were asking for too many things one evening. Apparently they don’t like having to get you refills. Many time’s the cooks in the buffet would disappear for long periods of time for both breakfast and dinner or would refuse to make things such as quesadillas when they were making tacos using the same ingredients. The location is very convenient for snorkeling, swimming, and scuba diving. It is not great for large families since there is no where to sit together to hang out (with air conditioning) until the bar opens in the evening. In addition- the dinner staff share tips, when many of them do not provide good service and don’t deserve the tips. It takes away from the ones who do. We will not go back to this location.
8
Farron
11 mar 2025
·
Se alojó 4 noches
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
10
Sheryl
17 nov 2024
·
Se alojó 7 noches
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
10
Lawrence
31 ago 2025
·
Se alojó 8 noches
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
8
Rachel
8 feb 2025
·
Se alojó 4 noches
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación conveniente y accesible a pie cerca del pueblo, el ferry y las tiendas. El área de playa está al otro lado de la calle y es rocosa, pero ofrece fácil acceso a esnórquel y botes de buceo.
Reseñas de huéspedes relacionadas
10
Shannon
7 feb 2025
·
Se alojó 5 noches
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
10
Alan
28 dic 2024
·
Se alojó 7 noches
Great secure parking and easy walk to downtown. Plenty of dining options so you won't go hungry and for the price you won't feel bad to go to one of the many fantastic restaurants on the island. Fantastic staff that always goes above and beyond to make you feel at home.
Great secure parking and easy walk to downtown. Plenty of dining options so you won't go hungry and for the price you won't feel bad to go to one of the many fantastic restaurants on the island. Fantastic staff that always goes above and beyond to make you feel at home.
10
Kirstie
3 feb 2024
·
Se alojó 3 noches
Cozumel hotel and resort is conveniently located for those interested in going to dive or snorkel. Service and hospitality was amazing. Would love to return if I come back to Cozumel.
Cozumel hotel and resort is conveniently located for those interested in going to dive or snorkel. Service and hospitality was amazing. Would love to return if I come back to Cozumel.
6
Travis
18 ene 2025
·
Se alojó 7 noches
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
8
Meghan Elizabeth
17 mar 2025
·
Se alojó 9 noches
Great location, easily walkable to town. Staff is very accommodating.
Great location, easily walkable to town. Staff is very accommodating.
8
Virginia
29 ene 2025
·
Se alojó 4 noches
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
10
Erin
22 ene 2025
·
Se alojó 2 noches
This is a wrist band towel card place so I was managing expectations but was pleasantly surprised. Stayed here 2 nights. The staff is amazing! The hotel is basic but very clean and comfortable. There was an amazing Mayan performance one night with a buffet dinner, so much fun, met some great people. The beach area is beautiful, absolutely stunning sunset. Location is great, away from busy area but within walking distance.
This is a wrist band towel card place so I was managing expectations but was pleasantly surprised. Stayed here 2 nights. The staff is amazing! The hotel is basic but very clean and comfortable. There was an amazing Mayan performance one night with a buffet dinner, so much fun, met some great people. The beach area is beautiful, absolutely stunning sunset. Location is great, away from busy area but within walking distance.
10
Adam
11 ago 2025
·
Se alojó 1 noche
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
10
Bruno
7 may 2025
·
Se alojó 2 noches
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
8
Amy
31 oct 2024
·
Se alojó 5 noches
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y algunas cenas temáticas o artículos del bar de aperitivos reciben buenos comentarios, pero a muchos les parecen repetitivos, tibios o insípidos los buffets, con horarios limitados. Varios mencionan cargos adicionales por el servicio a la habitación o las bebidas premium a pesar de los planes con todo incluido.
Reseñas de huéspedes relacionadas
6
Allen
16 abr 2024
·
Se alojó 6 noches
The food wasnt that good but staff were good.
The food wasnt that good but staff were good.
8
Marcia
2 mar 2025
·
Se alojó 7 noches
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
6
Crystal
16 ene 2025
·
Se alojó 3 noches
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
4
Becky
26 feb 2025
·
Se alojó 4 noches
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
8
Jon Michael
9 nov 2023
·
Se alojó 7 noches
We spent 6 nights and 7 days at this resort with a standard room and all inclusive package. As other reviews have stated, the staff is what makes the property! We loved seeing Sylvia at breakfast & lunch. Also, Valentin was our favorite server at the evening meals. The food service staff in the hotel is by far the best. We felt that the buffet meals were good with a little bit of something for everyone. The food service by the pool was adequate. One night they had a menu for the evening meal and although it was good, it was not real impressive. The room was small for the three of us. The beds are small and hard in the standard rooms. The beds are barely big enough for two average size adults to sleep in. The pool is huge and was clean every day we were there. The hotel is really centered around Scuba and if you are a diver they really cater to your diving trips. Housekeeping is terrible. We had to ask numerous times for another towel and bottles of water as they would only leave two and not three towels when they restocked and no water. The worst part of the staff is the front desk. They are not helpful with anything and seem to not want to be bothered. The all inclusive is a little disappointing in the fact that room service is not included. I think the buffet/meal service for the day ended at 10 pm. So if you are staying up late or miss dinner, there is nothing available in your package. The bar/drinks are not impressive. The booze is all cheap.
We spent 6 nights and 7 days at this resort with a standard room and all inclusive package. As other reviews have stated, the staff is what makes the property! We loved seeing Sylvia at breakfast & lunch. Also, Valentin was our favorite server at the evening meals. The food service staff in the hotel is by far the best. We felt that the buffet meals were good with a little bit of something for everyone. The food service by the pool was adequate. One night they had a menu for the evening meal and although it was good, it was not real impressive. The room was small for the three of us. The beds are small and hard in the standard rooms. The beds are barely big enough for two average size adults to sleep in. The pool is huge and was clean every day we were there. The hotel is really centered around Scuba and if you are a diver they really cater to your diving trips. Housekeeping is terrible. We had to ask numerous times for another towel and bottles of water as they would only leave two and not three towels when they restocked and no water. The worst part of the staff is the front desk. They are not helpful with anything and seem to not want to be bothered. The all inclusive is a little disappointing in the fact that room service is not included. I think the buffet/meal service for the day ended at 10 pm. So if you are staying up late or miss dinner, there is nothing available in your package. The bar/drinks are not impressive. The booze is all cheap.
6
Scott
27 oct 2024
·
Se alojó 10 noches
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
10
june
27 jun 2024
·
Se alojó 5 noches
Every year we visit the food just keeps getting better. Doing lots of improvements in rooms & buildings. It’s nice seeing same staff - like greeting friends.
Every year we visit the food just keeps getting better. Doing lots of improvements in rooms & buildings. It’s nice seeing same staff - like greeting friends.
10
Jason
27 dic 2024
·
Se alojó 5 noches
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
8
Charles
23 mar 2024
·
Se alojó 4 noches
The property is a little dated but it is waterfront and good snorkeling right in front of the resort. The food is great, always a good spread and choices. Breakfast is amazing, eating at the waterfront restaurant. The rooms are in good shape, not 5 star but clean and the beds are comfortable, showers are hot and water pressure is good. The staff is amazing.
The property is a little dated but it is waterfront and good snorkeling right in front of the resort. The food is great, always a good spread and choices. Breakfast is amazing, eating at the waterfront restaurant. The rooms are in good shape, not 5 star but clean and the beds are comfortable, showers are hot and water pressure is good. The staff is amazing.
10
Dong
14 ene 2025
·
Se alojó 2 noches
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Ricardo
7 sept 2026
·
Se alojó 2 noches
Hotel muy viejo y desgastado No regresaria
Hotel muy viejo y desgastado No regresaria
10
LUIS
1 sept 2026
·
Se alojó 1 noche
Muy buen hotel todo incluido y con acceso directo a la playa. El equipo de animación fue excelente, siempre amable, divertido y con muchas actividades para disfrutar durante el día. También organizan espectáculos especiales que hacen las noches muy entretenidas. La comida estuvo muy rica y había buenas opciones para elegir. En general, tuvimos una experiencia excelente y definitivamente lo recomendaríamos para unas vacaciones en Cozumel.
Muy buen hotel todo incluido y con acceso directo a la playa. El equipo de animación fue excelente, siempre amable, divertido y con muchas actividades para disfrutar durante el día. También organizan espectáculos especiales que hacen las noches muy entretenidas. La comida estuvo muy rica y había buenas opciones para elegir. En general, tuvimos una experiencia excelente y definitivamente lo recomendaríamos para unas vacaciones en Cozumel.
10
Norma Leticia
10 ago 2026
·
Se alojó 2 noches
A pesar de que se ve que el hotel tiene sus años, muy limpio y excelentes condiciones la gente muy atentos y amables. La comida es rica, alberca limpia, jacuzzi excelente y las chicas animadoras que estan con los niños dan todo por entretener. Lo unico malo es que no tiene playa, la caleta esta muy bien... y hay una playita cerca eso ayuda.
A pesar de que se ve que el hotel tiene sus años, muy limpio y excelentes condiciones la gente muy atentos y amables. La comida es rica, alberca limpia, jacuzzi excelente y las chicas animadoras que estan con los niños dan todo por entretener. Lo unico malo es que no tiene playa, la caleta esta muy bien... y hay una playita cerca eso ayuda.
6
Karla
30 jul 2026
·
Se alojó 2 noches
Un hotel básico, cumple con la limpieza. Los alimentos con pocas opciones pero cumple.
Un hotel básico, cumple con la limpieza. Los alimentos con pocas opciones pero cumple.
10
cuauhtemoc
26 jul 2026
·
Se alojó 4 noches
Una excelente atención del personal, La comida muy variada y buena preparación. Una vista increíble y cerca del embarcadero.
Una excelente atención del personal, La comida muy variada y buena preparación. Una vista increíble y cerca del embarcadero.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-08: 235.14716055145263USD
- 2026-10-09: 101.85294153327942USD
- 2026-10-10: 106.22316840248108USD
- 2026-10-11: 105.63251125831603USD
- 2026-10-12: 105.75818062667847USD
- 2026-10-13: 105.73415120048523USD
- 2026-10-14: 105.63251125831603USD
- 2026-10-15: 105.73415120048523USD
- 2026-10-16: 123.98541934242247USD
- 2026-10-17: 105.63251125831603USD
- 2026-10-18: 103.17103805160522USD
- 2026-10-19: 105.63251125831603USD
- 2026-10-20: 105.63251125831603USD
- 2026-10-21: 105.63251125831603USD
- 2026-10-22: 163.2305842323303USD
- 2026-10-23: 105.63251125831603USD
- 2026-10-24: 163.2305842323303USD
- 2026-10-25: 163.17655862808226USD
- 2026-10-26: 198.4594497993469USD
- 2026-10-27: 105.63251125831603USD
- 2026-10-28: 105.63251125831603USD
- 2026-10-29: 105.63251125831603USD
- 2026-10-30: 105.63251125831603USD
- 2026-10-31: 163.2305842323303USD
- 2026-11-01: 216.9383948310852USD
- 2026-11-02: 115.44221034965514USD
- 2026-11-03: 114.63783577957153USD
- 2026-11-04: 114.63783577957153USD
- 2026-11-05: 115.63842929267882USD
- 2026-11-06: 114.63783577957153USD
- 2026-11-07: 223.1412522605896USD
- 2026-11-08: 232.18079584732055USD
- 2026-11-09: 116.29815714607238USD
- 2026-11-10: 114.63783577957153USD
- 2026-11-11: 114.63783577957153USD
- 2026-11-12: 116.29815714607238USD
- 2026-11-13: 113.0341387172699USD
- 2026-11-14: 138.6520459007263USD
- 2026-11-15: 232.18079584732055USD
- 2026-11-16: 116.29815714607238USD
- 2026-11-17: 114.63783577957153USD
- 2026-11-18: 114.63783577957153USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 116.29815714607238USD
- 2026-11-24: 109.63487676239014USD
- 2026-11-25: 109.63487676239014USD
- 2026-11-26: 206.70473152008054USD
- 2026-11-27: 109.63487676239014USD
- 2026-11-28: 221.43512025909422USD
- 2026-11-29: 109.63487676239014USD
- 2026-11-30: 111.37950200691223USD
- 2026-12-01: 109.63487676239014USD
- 2026-12-02: 109.63487676239014USD
- 2026-12-03: 111.37950200691223USD
- 2026-12-04: 111.37950200691223USD
- 2026-12-05: 186.51001194229124USD
- 2026-12-06: 178.154217086792USD
- 2026-12-07: 178.154217086792USD
- 2026-12-08: 111.37950200691223USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 001-007-000829/2025
- Mascotas: 1600 MXN por alojamiento (varía dependiendo de la duración de la estancia) más cargo único de 100 MXN por limpieza
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Jardín
Buceo
Servicios
Centro de negocios
Ascensor
Caja fuerte
Servicio de lavandería
Consigna de equipajes
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Reception (free)
Laundry Facilities
Lockers Available
Porter/Bellhop
Proposal/Romance Packages Available
Tours/Ticket Assistance
Wedding Services
Actividades
Jardín
Buceo
Fitness
Piscina infantil
Beach Umbrellas
Bicycle Rents (on site)
Books
Evening Entertainment
Games
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Terraza
General
Toallas
Childcare/Babysitting (surcharge)
Beach Sun Loungers
Couples/Private Dining
Food and Water Bowls
Handrails in Hallways
Handrails in Stairways
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchairs Available (on site)
Aparcamiento
Parking (Self) (free)
Internet
WiFi gratuito