Name: Mercure Jelenia Góra
Address: ul. Sudecka 63, Jelenia Gora, Poland, Jelenia Gora, Lower Silesian Voivodeship, Poland
Rating: 8.3

Guest reviews

8.3

Very good

Based on 1,527 verified reviews

Facilities

8

Cleanliness

8

Rooms

7.6

Service

8.3

Location

7.4

Dining

7.4

Who stays here?

Business

23%

Couple

35%

Family

22%

Group

11%

Solo

8%

10

Marcin

Apr 24, 2026

·

Stayed 7 nights

Excellent breakfast. Quiet hotel. Very friendly and welcoming staff that treats you like a family member.

10

Gretell

Nov 10, 2025

·

Stayed 2 nights

Very nice hotel

10

Jola

Jul 17, 2025

·

Stayed 1 night

The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.

8

Nils

Apr 21, 2025

·

Stayed 5 nights

Plenty of available parking yet it’s not included in the price.

10

Inna

Mar 2, 2025

·

Stayed 1 night

Nice hotel, good spa, excellent breakfast

ul. Sudecka 63, Jelenia Gora, Poland

Location

With a stay at Mercure Jelenia Gora in Jelenia Gora, you'll be 9.3 mi (15 km) from Sports and Tourism Museum and 9.9 mi (16 km) from Alpine Coaster. This hotel is 9.9 mi (16 km) from Bialy Jar Ski Lift and 9.9 mi (16 km) from Kolorowa Ski Lift.

Karkonosze Museum(0.5 miles)

Jelenia Góra Market Square(0.9 miles)

Church of SS Erasmus and Pancras(0.9 miles)

Ratusz Ladek Zdroj(0.9 miles)

Church of the Holy Cross(1 miles)

Municipal Stadium(1.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self parking is available on-site for a fee of PLN 35 per day. Valet parking is also offered. Reservations are not required.

A buffet breakfast is available for a fee of approximately PLN 60 for adults and PLN 30 for children. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Yes, pets are allowed at the property for a fee of PLN 40 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of PLN 50, subject to availability.

The property features wheelchair-accessible facilities, including limited access to the registration desk and public areas. There is also a limited wheelchair-accessible entrance.

The hotel is located in Jelenia Gora, approximately 9.3 miles (15 km) from the Sports and Tourism Museum and 9.9 miles (16 km) from the Alpine Coaster. Nearby attractions include Karkonosze Museum (0.5 miles), Jelenia Góra Market Square (0.9 miles), and Church of SS Erasmus and Pancras (0.9 miles).

Yes, there is an indoor pool and an outdoor heated pool available. Pool access is available from 7:00 AM to noon.

Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Mercure Jelenia Góra

Amenities

Property description