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The Lux Hotel & Conference Center, an Ascend Collection Hotel

Name: The Lux Hotel & Conference Center, an Ascend Collection Hotel
Address: 2468 State Route 414, Waterloo, New York, United States of America, Waterloo, New York, United States of America
Rating: 8.33

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Housekeeping
Banquet Facilities

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Property description

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

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Guest reviews

8.3

Very good

Based on 538 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The Lux Hotel & Conference Center, an Ascend Collection Hotel, travelers often highlight friendly, accommodating staff, comfortable beds, and a convenient base near I-90, Del Lago Casino, outlets, wineries, and everyday shopping.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Nancy

5 days ago

·

Stayed 3 nights

Friendly staff, great breakfast, nice room

4

Joseph

5 days ago

·

Stayed 1 night

I booked this hotel because it had good reviews and was close to our destination. Photos looked nice too. Unfortunately, it did not live up to its ratings. We had 2 rooms and both locks on the doors did not work. Yep, did not work! Rooms were not vacuumed; drilling dust was around the baseboards. Breakfast was included but not much of a choice or appealing. They are definitely in need of a new toaster. I should have gotten my money back because of the doors not locking.

10

Kelly

3 weeks ago

·

Stayed 2 nights

Woodys Bar and Grille on property had great food and friendly staff. Rooms were very clean.

10

Deborah

Apr 6, 2026

·

Stayed 1 night

Friendly staff. Clean. On site restaurant was fabulous!

2

Lacey

Apr 2, 2026

·

Stayed 1 night

Issue with management not resolved. Paid for my room twice. No communication.

2468 State Route 414, Waterloo, New York, United States of America

Location

Located in Waterloo, The Lux Hotel & Conference Center, an Ascend Collection Hotel is in a rural location, within a 5-minute drive of National Women's Hall of Fame and It's A Wonderful Life Museum. This hotel is 4.9 mi (8 km) from New York Chiropractic College and 5.6 mi (9 km) from Montezuma Winery.

National Memorial Day Museum(1.7 miles)

Bridge Street Bridge(2.2 miles)

Women's Rights National Historical Park(2.2 miles)

Lake Hiddenwood State Park(2.2 miles)

National Women's Hall of Fame(2.4 miles)

Seneca Museum of Waterways and Industry(2.4 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 01:00

Before 11:00

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The Lux Hotel & Conference Center, an Ascend Collection Hotel

Amenities

Property description

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Amenities

Property description

Book on Vio

Guest reviews

Very good

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

The Lux Hotel & Conference Center, an Ascend Collection Hotel