HOTEL SAN THOMAS INN
From
$26
/ night
Select dates to see prices and availability
From
$26
/ night
About this property
Centrally located hotel with an outdoor pool, restaurant, and 24-hour business center in Panama City.
Location
Located in Calidonia neighborhood, HOTEL SAN THOMAS INN is connected to a rail/subway station. Amador Causeway is a notable landmark, and travelers looking to shop may want to visit Avenida Balboa and Albrook Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Maracana Stadium or Estadio Nacional Rod Carew.
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Currency Exchange
Pool Outdoor
Location
Calle 33 Este y, Av. Justo Arosemena, Panamá 7, Calidonia, Panama City, Panama
Room options
2
Double Room
Room details
1 Full Bed
Sleeps 2
Air ConditioningPrivate BathroomTVOutdoor poolAccessible by Stairs
2
Twin Room
Room details
2 Full Beds
Sleeps 4
Air ConditioningPrivate BathroomTVOutdoor poolAccessible by Stairs
4
Triple Room
Room details
3× Twin Beds
Sleeps 3
Air ConditioningPrivate BathroomTVOutdoor poolAccessible by Stairs
5
Quadruple Room
Room details
4× Full Beds
Sleeps 6
Air ConditioningPrivate BathroomTVOutdoor poolAccessible by Stairs
Guest reviews of HOTEL SAN THOMAS INN
8.8
Fabulous
Based on 52 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At HOTEL SAN THOMAS INN, travellers note a central, walkable location near transit and parks, but several feel the surrounding area is unsafe; rooms are generally spacious yet dated, and cleanliness concerns appear repeatedly across reviews.
Read moreWas this helpful?
What guests think
At HOTEL SAN THOMAS INN, travellers note a central, walkable location near transit and parks, but several feel the surrounding area is unsafe; rooms are generally spacious yet dated, and cleanliness concerns appear repeatedly across reviews.
Guests like the rooftop pool, but report the on-site restaurant often closed or no breakfast, plus recurring issues with Wi-Fi and hot water. Service feedback is mixed, with some praising friendly, helpful staff and others citing slow responses, poor attitudes, or limited English at the desk. Expect a basic, budget stay with trade-offs between price and comfort.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The rooftop pool is a highlight. However, the on-site restaurant is often closed (with breakfast frequently unavailable), and guests report recurring hot-water and shower issues.
Related guest reviews
4
CESAR
Feb 12, 2025
·
Stayed 3 nights
Este hotel esta con un muy mal mantenimiento, nuestra habitacion estaba con el drenaje del baño tapado, era una picina la ducha, solicitamos el arreglo y el personal de mantenimiento no trabaja los domingos, nos pasaron de habitacion y la que nos iban a dar esta llena de humedad, hasta olia y las paredes humedas, nos toco ir a una mucho mas pequeña que la que habia reservado, la limpieza es pobre, si no dices que te limpien no te arreglan la habitacion, se nota el descuido, en viajes anteriores habia ido, pero esta vez se nota el cambio, ya ni el restaurante esta operativo y cerca no hay muchas opciones para cenar o desayunar.... El personal muy amable y servicial no tienen la culpa del pesimo estado de las instalaciones
Este hotel esta con un muy mal mantenimiento, nuestra habitacion estaba con el drenaje del baño tapado, era una picina la ducha, solicitamos el arreglo y el personal de mantenimiento no trabaja los domingos, nos pasaron de habitacion y la que nos iban a dar esta llena de humedad, hasta olia y las paredes humedas, nos toco ir a una mucho mas pequeña que la que habia reservado, la limpieza es pobre, si no dices que te limpien no te arreglan la habitacion, se nota el descuido, en viajes anteriores habia ido, pero esta vez se nota el cambio, ya ni el restaurante esta operativo y cerca no hay muchas opciones para cenar o desayunar.... El personal muy amable y servicial no tienen la culpa del pesimo estado de las instalaciones
4
Ivan
Aug 20, 2025
·
Stayed 1 night
Más o menos pero la piscina está cool
Más o menos pero la piscina está cool
2
G
Oct 8, 2025
·
Stayed 1 night
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
8
Erika
Sep 2, 2024
·
Stayed 1 night
Buen servicio, buena la piscina, excelente atención de l recepcionista y del gerente, logro resolver nuestra solicitud especial. Muy agradable.
Buen servicio, buena la piscina, excelente atención de l recepcionista y del gerente, logro resolver nuestra solicitud especial. Muy agradable.
4
Joseph Uziel
Sep 26, 2025
·
Stayed 4 nights
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
8
Estefani
Feb 19, 2025
·
Stayed 2 nights
I enjoy the rooftop pool very nice!
I enjoy the rooftop pool very nice!
2
Marcos
Jun 24, 2025
·
Stayed 2 nights
no shower, just the pipe cold water, no restaurant or water to eat torn sheets, no parking they didn't want to give out the wi-fi
no shower, just the pipe cold water, no restaurant or water to eat torn sheets, no parking they didn't want to give out the wi-fi
4
mark
Oct 21, 2025
·
Stayed 6 nights
There was no shower head and no hot water
There was no shower head and no hot water
8
Jelisa
Jul 27, 2024
·
Stayed 5 nights
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
6
Estefani
May 6, 2025
·
Stayed 4 nights
First night a water leak outside my room coming from the floor above. After returning back from all inclusive resort few days later. I get to my room there was no water throughout the entire building had to wait few hours to shower. No bueno
First night a water leak outside my room coming from the floor above. After returning back from all inclusive resort few days later. I get to my room there was no water throughout the entire building had to wait few hours to shower. No bueno
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring concern, with reports of dirty, smelly rooms, mold, stained or torn linens, and weak housekeeping. A minority noted acceptable conditions, but most feedback points to neglected upkeep.
Related guest reviews
2
Mónica
Jun 23, 2025
·
Stayed 1 night
Habitación sucia y toallas con sangre de menstruación. Sábanas manchadas
Habitación sucia y toallas con sangre de menstruación. Sábanas manchadas
2
Orlando
Nov 14, 2025
·
Stayed 1 night
Room was not clean and smelly. I went down asked for another one with ventilation. Staff helped me out. Then internet was not working properly so I devices to went down for the second time. The third time I went down due to the key system ssues. So I decided not to stay in there eventhough it was late evening around 11 . I took all my belongings, expressed my disappointment and left them behind. Lady from the counter try to help but it is out of her scope. I won’t go back there.on that day I was arriving from the airport around 2 hours before.
Room was not clean and smelly. I went down asked for another one with ventilation. Staff helped me out. Then internet was not working properly so I devices to went down for the second time. The third time I went down due to the key system ssues. So I decided not to stay in there eventhough it was late evening around 11 . I took all my belongings, expressed my disappointment and left them behind. Lady from the counter try to help but it is out of her scope. I won’t go back there.on that day I was arriving from the airport around 2 hours before.
2
G
Oct 8, 2025
·
Stayed 1 night
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
6
CESAR
May 4, 2024
·
Stayed 1 night
Habitación espaciosa Pero no había internet camas duras y faltaba limpeza general
Habitación espaciosa Pero no había internet camas duras y faltaba limpeza general
2
Haijian
Nov 6, 2024
·
Stayed 2 nights
No me quedé ningún momento ahí., solo ingresé a la habitación y se olía muy mal y no tenía ventilación y las cama están sucia , así que decidimos retirarnos
No me quedé ningún momento ahí., solo ingresé a la habitación y se olía muy mal y no tenía ventilación y las cama están sucia , así que decidimos retirarnos
4
Joseph Uziel
Sep 26, 2025
·
Stayed 4 nights
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
2
Yurley
Jun 30, 2025
·
Stayed 7 nights
Este sitio es pesimo la cama pegado a las cortinas llenas de moho cucarachas por doquier y el barrio y sus alrededores tenebroso
Este sitio es pesimo la cama pegado a las cortinas llenas de moho cucarachas por doquier y el barrio y sus alrededores tenebroso
2
Herbert
Jun 23, 2025
·
Stayed 3 nights
Las fotos son diferentes la habitación con cortinas con moho verde sucias las paredes con hongos las sábanas rotas el cuarto sucio es un hotel en abandono no lo recomiendo la atención mala y mal ubicada zona de peligro
Las fotos son diferentes la habitación con cortinas con moho verde sucias las paredes con hongos las sábanas rotas el cuarto sucio es un hotel en abandono no lo recomiendo la atención mala y mal ubicada zona de peligro
2
Roniald
Oct 26, 2025
·
Stayed 6 nights
It had a security guard but the rooms can be better secured. And the room's was not clean.
It had a security guard but the rooms can be better secured. And the room's was not clean.
6
Daniel
Nov 1, 2024
·
Stayed 1 night
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with big beds, but feel dated and show wear, with occasional maintenance issues like leaks or broken furnishings. Wi-Fi in rooms is frequently unreliable or unavailable, and some guests found beds hard.
Related guest reviews
10
James
Feb 13, 2026
·
Stayed 1 night
Was nice big bed. Walking distance to the train station. Places to eat also close by.
Was nice big bed. Walking distance to the train station. Places to eat also close by.
8
Jose F
Jan 6, 2025
·
Stayed 1 night
Los sofa cama estan descompuestos no quisieron darnos un colchón, el internet no funcionó
Los sofa cama estan descompuestos no quisieron darnos un colchón, el internet no funcionó
6
CESAR
May 4, 2024
·
Stayed 1 night
Habitación espaciosa Pero no había internet camas duras y faltaba limpeza general
Habitación espaciosa Pero no había internet camas duras y faltaba limpeza general
6
Jose F
Dec 28, 2024
·
Stayed 1 night
En realidad no estuvo tan mal, pero el hotel esta un poco deteriorado, el agua caliente nunca llegó, el Internet menos... El personal con nota 100 👌
En realidad no estuvo tan mal, pero el hotel esta un poco deteriorado, el agua caliente nunca llegó, el Internet menos... El personal con nota 100 👌
2
Elsa
Dec 29, 2024
·
Stayed 1 night
La habitación TERRIBLE, con pedazos de maderas cubriendo las paredes, olor horrible en la habitacion y una cortina de plastico sobre la cama. Ha sido el PEOR HOTEL que he ido, decidimos irnos y perder el dinero antes de regresar.
La habitación TERRIBLE, con pedazos de maderas cubriendo las paredes, olor horrible en la habitacion y una cortina de plastico sobre la cama. Ha sido el PEOR HOTEL que he ido, decidimos irnos y perder el dinero antes de regresar.
2
Maximilian
Apr 8, 2025
·
Stayed 4 nights
Made a 4 days reservation on April 2025 with Hotels.com. Upon arrival I was surprised by the incredibly amount of homeless people surrounding the hotel, nothing like this mentioned on the Hotels.com online brochure. I made the reservation and paid for it. It included WIFI as everyone requires, to my surprise there was no WIFI since it was broken, the room were not cleaned, they looked as if built in the 1970s and as if not cleaned ever since. The bathroom were ancient and the room "decoration" was hanging loose. I demanded a refund since I was not going to stay in this place but I was refused, they say that since I made the reservation with Hotels.com, I had to complain to Hotels.com. I complain to Hotels.com and within 24 hrs. the refuse my refund request. I did not stay in Hotel San Thomas for more than 1 hrs. yet I did not get my money refunded. Its a shame that Hotels.com its still listing this place with all the fake positive reviews. The place its dangerous, filthy and dysfunctional.
Made a 4 days reservation on April 2025 with Hotels.com. Upon arrival I was surprised by the incredibly amount of homeless people surrounding the hotel, nothing like this mentioned on the Hotels.com online brochure. I made the reservation and paid for it. It included WIFI as everyone requires, to my surprise there was no WIFI since it was broken, the room were not cleaned, they looked as if built in the 1970s and as if not cleaned ever since. The bathroom were ancient and the room "decoration" was hanging loose. I demanded a refund since I was not going to stay in this place but I was refused, they say that since I made the reservation with Hotels.com, I had to complain to Hotels.com. I complain to Hotels.com and within 24 hrs. the refuse my refund request. I did not stay in Hotel San Thomas for more than 1 hrs. yet I did not get my money refunded. Its a shame that Hotels.com its still listing this place with all the fake positive reviews. The place its dangerous, filthy and dysfunctional.
8
Jelisa
Jul 27, 2024
·
Stayed 5 nights
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
6
Estefani
May 6, 2025
·
Stayed 4 nights
First night a water leak outside my room coming from the floor above. After returning back from all inclusive resort few days later. I get to my room there was no water throughout the entire building had to wait few hours to shower. No bueno
First night a water leak outside my room coming from the floor above. After returning back from all inclusive resort few days later. I get to my room there was no water throughout the entire building had to wait few hours to shower. No bueno
10
solange
May 29, 2025
·
Stayed 2 nights
Buen lugar. Muy amplio y buena atencion.
Buen lugar. Muy amplio y buena atencion.
6
Daniel
Nov 1, 2024
·
Stayed 1 night
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is mixed: several guests praise friendly, helpful front-desk staff and problem solving, while others report slow or unhelpful responses, poor attitudes, and limited English at reception.
Related guest reviews
2
jada
Sep 20, 2024
·
Stayed 3 nights
My room was a messy, The Front desk don’t speak English,
My room was a messy, The Front desk don’t speak English,
6
Eric
Nov 23, 2025
·
Stayed 1 night
The room was good. But they gave us the last floor and water takes time to get there up. There wasn't towels ready and we had to request them several times until finally they gave them to us with attitude.
The room was good. But they gave us the last floor and water takes time to get there up. There wasn't towels ready and we had to request them several times until finally they gave them to us with attitude.
8
Erika
Sep 2, 2024
·
Stayed 1 night
Buen servicio, buena la piscina, excelente atención de l recepcionista y del gerente, logro resolver nuestra solicitud especial. Muy agradable.
Buen servicio, buena la piscina, excelente atención de l recepcionista y del gerente, logro resolver nuestra solicitud especial. Muy agradable.
10
tatiana
Feb 13, 2026
·
Stayed 1 night
Servicio
Servicio
2
Herbert
Jun 23, 2025
·
Stayed 3 nights
Las fotos son diferentes la habitación con cortinas con moho verde sucias las paredes con hongos las sábanas rotas el cuarto sucio es un hotel en abandono no lo recomiendo la atención mala y mal ubicada zona de peligro
Las fotos son diferentes la habitación con cortinas con moho verde sucias las paredes con hongos las sábanas rotas el cuarto sucio es un hotel en abandono no lo recomiendo la atención mala y mal ubicada zona de peligro
10
Denise
Aug 19, 2024
·
Stayed 6 nights
My trip was amazing, the staff went out of their way to make sure your stay is excellent, clean rooms, breakfast time is excellent for late sleepers. Overall excellent.
My trip was amazing, the staff went out of their way to make sure your stay is excellent, clean rooms, breakfast time is excellent for late sleepers. Overall excellent.
8
Jelisa
Jul 27, 2024
·
Stayed 5 nights
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
2
RUFINO
May 26, 2024
·
Stayed 3 nights
Terrible customer services haricots sucias hediondas a orina todo hotel ascensor / el lobby no tienen sillas de descanso, durante la noche escuchamos gente el calle donde está el hotel pidiendo auxilio porque fueron robados frente al hotel es un are peligrosa hay muchas prostitutas la experiencia fue terrible from desk nos dieron mal servicio la habitación y baños m fueron una esquerocidad no recomiendo
Terrible customer services haricots sucias hediondas a orina todo hotel ascensor / el lobby no tienen sillas de descanso, durante la noche escuchamos gente el calle donde está el hotel pidiendo auxilio porque fueron robados frente al hotel es un are peligrosa hay muchas prostitutas la experiencia fue terrible from desk nos dieron mal servicio la habitación y baños m fueron una esquerocidad no recomiendo
10
solange
May 29, 2025
·
Stayed 2 nights
Buen lugar. Muy amplio y buena atencion.
Buen lugar. Muy amplio y buena atencion.
6
Daniel
Nov 1, 2024
·
Stayed 1 night
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central and walkable, near the metro/train and Balboa Park, with shops nearby. However, multiple reviews mention the surrounding area feeling unsafe, with loitering, homelessness, or reports of incidents on the street.
Related guest reviews
10
James
Feb 13, 2026
·
Stayed 1 night
Was nice big bed. Walking distance to the train station. Places to eat also close by.
Was nice big bed. Walking distance to the train station. Places to eat also close by.
10
Eduard
Feb 26, 2024
·
Hotel muy bien ubicado y facilidad de movilización en la ciudad ya que está cerca a estación de metro
Hotel muy bien ubicado y facilidad de movilización en la ciudad ya que está cerca a estación de metro
4
CESAR
Feb 12, 2025
·
Stayed 3 nights
Este hotel esta con un muy mal mantenimiento, nuestra habitacion estaba con el drenaje del baño tapado, era una picina la ducha, solicitamos el arreglo y el personal de mantenimiento no trabaja los domingos, nos pasaron de habitacion y la que nos iban a dar esta llena de humedad, hasta olia y las paredes humedas, nos toco ir a una mucho mas pequeña que la que habia reservado, la limpieza es pobre, si no dices que te limpien no te arreglan la habitacion, se nota el descuido, en viajes anteriores habia ido, pero esta vez se nota el cambio, ya ni el restaurante esta operativo y cerca no hay muchas opciones para cenar o desayunar.... El personal muy amable y servicial no tienen la culpa del pesimo estado de las instalaciones
Este hotel esta con un muy mal mantenimiento, nuestra habitacion estaba con el drenaje del baño tapado, era una picina la ducha, solicitamos el arreglo y el personal de mantenimiento no trabaja los domingos, nos pasaron de habitacion y la que nos iban a dar esta llena de humedad, hasta olia y las paredes humedas, nos toco ir a una mucho mas pequeña que la que habia reservado, la limpieza es pobre, si no dices que te limpien no te arreglan la habitacion, se nota el descuido, en viajes anteriores habia ido, pero esta vez se nota el cambio, ya ni el restaurante esta operativo y cerca no hay muchas opciones para cenar o desayunar.... El personal muy amable y servicial no tienen la culpa del pesimo estado de las instalaciones
4
Joseph Uziel
Sep 26, 2025
·
Stayed 4 nights
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
2
Yurley
Jun 30, 2025
·
Stayed 7 nights
Este sitio es pesimo la cama pegado a las cortinas llenas de moho cucarachas por doquier y el barrio y sus alrededores tenebroso
Este sitio es pesimo la cama pegado a las cortinas llenas de moho cucarachas por doquier y el barrio y sus alrededores tenebroso
2
Herbert
Jun 23, 2025
·
Stayed 3 nights
Las fotos son diferentes la habitación con cortinas con moho verde sucias las paredes con hongos las sábanas rotas el cuarto sucio es un hotel en abandono no lo recomiendo la atención mala y mal ubicada zona de peligro
Las fotos son diferentes la habitación con cortinas con moho verde sucias las paredes con hongos las sábanas rotas el cuarto sucio es un hotel en abandono no lo recomiendo la atención mala y mal ubicada zona de peligro
2
Maximilian
Apr 8, 2025
·
Stayed 4 nights
Made a 4 days reservation on April 2025 with Hotels.com. Upon arrival I was surprised by the incredibly amount of homeless people surrounding the hotel, nothing like this mentioned on the Hotels.com online brochure. I made the reservation and paid for it. It included WIFI as everyone requires, to my surprise there was no WIFI since it was broken, the room were not cleaned, they looked as if built in the 1970s and as if not cleaned ever since. The bathroom were ancient and the room "decoration" was hanging loose. I demanded a refund since I was not going to stay in this place but I was refused, they say that since I made the reservation with Hotels.com, I had to complain to Hotels.com. I complain to Hotels.com and within 24 hrs. the refuse my refund request. I did not stay in Hotel San Thomas for more than 1 hrs. yet I did not get my money refunded. Its a shame that Hotels.com its still listing this place with all the fake positive reviews. The place its dangerous, filthy and dysfunctional.
Made a 4 days reservation on April 2025 with Hotels.com. Upon arrival I was surprised by the incredibly amount of homeless people surrounding the hotel, nothing like this mentioned on the Hotels.com online brochure. I made the reservation and paid for it. It included WIFI as everyone requires, to my surprise there was no WIFI since it was broken, the room were not cleaned, they looked as if built in the 1970s and as if not cleaned ever since. The bathroom were ancient and the room "decoration" was hanging loose. I demanded a refund since I was not going to stay in this place but I was refused, they say that since I made the reservation with Hotels.com, I had to complain to Hotels.com. I complain to Hotels.com and within 24 hrs. the refuse my refund request. I did not stay in Hotel San Thomas for more than 1 hrs. yet I did not get my money refunded. Its a shame that Hotels.com its still listing this place with all the fake positive reviews. The place its dangerous, filthy and dysfunctional.
8
Andreana
Apr 24, 2024
·
Stayed 1 night
I like the price and two blocks away to the Balboa Park to exercise
I like the price and two blocks away to the Balboa Park to exercise
2
RUFINO
May 26, 2024
·
Stayed 3 nights
Terrible customer services haricots sucias hediondas a orina todo hotel ascensor / el lobby no tienen sillas de descanso, durante la noche escuchamos gente el calle donde está el hotel pidiendo auxilio porque fueron robados frente al hotel es un are peligrosa hay muchas prostitutas la experiencia fue terrible from desk nos dieron mal servicio la habitación y baños m fueron una esquerocidad no recomiendo
Terrible customer services haricots sucias hediondas a orina todo hotel ascensor / el lobby no tienen sillas de descanso, durante la noche escuchamos gente el calle donde está el hotel pidiendo auxilio porque fueron robados frente al hotel es un are peligrosa hay muchas prostitutas la experiencia fue terrible from desk nos dieron mal servicio la habitación y baños m fueron una esquerocidad no recomiendo
6
Daniel
Nov 1, 2024
·
Stayed 1 night
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On-site dining is limited: several reviews say the restaurant was closed and breakfast unavailable, and some note few nearby options. One review praised breakfast timing, suggesting inconsistent offerings.
Related guest reviews
4
CESAR
Feb 12, 2025
·
Stayed 3 nights
Este hotel esta con un muy mal mantenimiento, nuestra habitacion estaba con el drenaje del baño tapado, era una picina la ducha, solicitamos el arreglo y el personal de mantenimiento no trabaja los domingos, nos pasaron de habitacion y la que nos iban a dar esta llena de humedad, hasta olia y las paredes humedas, nos toco ir a una mucho mas pequeña que la que habia reservado, la limpieza es pobre, si no dices que te limpien no te arreglan la habitacion, se nota el descuido, en viajes anteriores habia ido, pero esta vez se nota el cambio, ya ni el restaurante esta operativo y cerca no hay muchas opciones para cenar o desayunar.... El personal muy amable y servicial no tienen la culpa del pesimo estado de las instalaciones
Este hotel esta con un muy mal mantenimiento, nuestra habitacion estaba con el drenaje del baño tapado, era una picina la ducha, solicitamos el arreglo y el personal de mantenimiento no trabaja los domingos, nos pasaron de habitacion y la que nos iban a dar esta llena de humedad, hasta olia y las paredes humedas, nos toco ir a una mucho mas pequeña que la que habia reservado, la limpieza es pobre, si no dices que te limpien no te arreglan la habitacion, se nota el descuido, en viajes anteriores habia ido, pero esta vez se nota el cambio, ya ni el restaurante esta operativo y cerca no hay muchas opciones para cenar o desayunar.... El personal muy amable y servicial no tienen la culpa del pesimo estado de las instalaciones
2
G
Oct 8, 2025
·
Stayed 1 night
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
4
Joseph Uziel
Sep 26, 2025
·
Stayed 4 nights
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
No hay higiene, no estaba habilitado el restaurante, tiendas cercanas, centrico a cualquier lado que fui. No habia Internet, no habia buena iluminación
2
Marcos
Jun 24, 2025
·
Stayed 2 nights
no shower, just the pipe cold water, no restaurant or water to eat torn sheets, no parking they didn't want to give out the wi-fi
no shower, just the pipe cold water, no restaurant or water to eat torn sheets, no parking they didn't want to give out the wi-fi
10
Denise
Aug 19, 2024
·
Stayed 6 nights
My trip was amazing, the staff went out of their way to make sure your stay is excellent, clean rooms, breakfast time is excellent for late sleepers. Overall excellent.
My trip was amazing, the staff went out of their way to make sure your stay is excellent, clean rooms, breakfast time is excellent for late sleepers. Overall excellent.
8
Jelisa
Jul 27, 2024
·
Stayed 5 nights
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Was this helpful?
AI-generated summary based on recent guest reviews
6
OMAR
Jun 23, 2026
·
Stayed 1 night
Budget hotel with swimming Pool. Formerly known as Hotel Roma Plaza
Budget hotel with swimming Pool. Formerly known as Hotel Roma Plaza
4
Calvin
Apr 20, 2026
·
Stayed 1 night
Do not even go had a bad experience, but the room wasn't cleaned. Why would you put someone in a dirty room. Staff is ok
Do not even go had a bad experience, but the room wasn't cleaned. Why would you put someone in a dirty room. Staff is ok
6
Dennys
Apr 13, 2026
·
Stayed 3 nights
Normal
Normal
2
Markus
Apr 2, 2026
·
Stayed 4 nights
Very rude staff at check-in, wanted to charge me twice, extremely poor internet connection, no hot water, no trash bin in the room or bathroom.
Very rude staff at check-in, wanted to charge me twice, extremely poor internet connection, no hot water, no trash bin in the room or bathroom.
10
Daisy
Mar 13, 2026
·
Stayed 2 nights
Perfect for rest
Perfect for rest
Property Policies
Check-in
Check-out
From 14:00 to 23:00
Before 12:00
FAQs about HOTEL SAN THOMAS INN
Are pets allowed at the hotel?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:00, and check-out is by 12:00. Early or late check-in/check-out availability is not specified.
Where is the hotel located in relation to key landmarks?
The hotel is located in the Calidonia neighborhood, connected to a rail/subway station. Notable landmarks include Amador Causeway, Avenida Balboa, and Albrook Shopping Mall. Maracana Stadium and Estadio Nacional Rod Carew are also nearby.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor pool, which is accessible from 9:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children are allowed at the hotel, but the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-27: 32.18994991090393USD
- 2026-10-28: 27.346948491075516USD
- 2026-10-29: 27.22687514792061USD
- 2026-10-30: 26.860646772232055USD
- 2026-10-31: 26.086167753707887USD
- 2026-11-01: 24.85367409767723USD
- 2026-11-02: 25.238601722923278USD
- 2026-11-03: 24.867985659355163USD
- 2026-11-04: 25.826007425640107USD
- 2026-11-05: 26.346328081775663USD
- 2026-11-06: 25.906055612127304USD
- 2026-11-07: 26.216247917741775USD
- 2026-11-08: 25.745957112304687USD
- 2026-11-09: 26.116186089496612USD
- 2026-11-10: 25.81336543981552USD
- 2026-11-11: 25.744557646175384USD
- 2026-11-12: 25.987964790807723USD
- 2026-11-13: 26.206241096862794USD
- 2026-11-14: 27.23687984195137USD
- 2026-11-15: 26.806614193181993USD
- 2026-11-16: 28.567706198623657USD
- 2026-11-17: 27.076781342128754USD
- 2026-11-18: 27.92730794563675USD
- 2026-11-19: 27.92730794563675USD
- 2026-11-20: 27.870474307479856USD
- 2026-11-21: 26.986726334762572USD
- 2026-11-22: 28.567706198623657USD
- 2026-11-23: 26.616497357570648USD
- 2026-11-24: 27.92730794563675USD
- 2026-11-25: 27.92730794563675USD
- 2026-11-26: 28.747818340204237USD
- 2026-11-27: 25.725715897787094USD
- 2026-11-28: 26.07560582544327USD
- 2026-11-29: 28.21628919394493USD
- 2026-11-30: 28.21628919394493USD
- 2026-12-01: NO DATA
- 2026-12-02: 27.92730794563675USD
- 2026-12-03: 27.92730794563675USD
- 2026-12-04: NO DATA
- 2026-12-05: 25.833708743047715USD
- 2026-12-06: 28.21628919394493USD
- 2026-12-07: NO DATA
- 2026-12-08: 27.92730794563675USD
- 2026-12-09: 26.092544044673918USD
- 2026-12-10: 26.400866850702286USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 25.833708743047715USD
- 2026-12-14: 26.291891401563642USD
- 2026-12-15: 27.92730794563675USD
- 2026-12-16: NO DATA
- 2026-12-17: 26.281693164344787USD
- 2026-12-18: 26.204990510108946USD
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: 27.770023266010284USD
- 2026-12-22: 26.400866850702286USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: 27.287203197704315USD
- 2026-12-26: 26.744822871822358USD
- 2026-12-27: NO DATA
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Currency Exchange
Pool Outdoor
Services
Tour Desk
Housekeeping
Currency Exchange
24-Hour Front Desk
General
Non-Smoking Rooms
Poolside Bar
Beach Sun Loungers
Activities
Swimming pool
Pool Outdoor
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Internet
Free Wi-Fi