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HOSHINOYA Tokyo


Amenities

  • Restaurant

  • Sauna

  • Non-Smoking Rooms

  • Refrigerator

  • Elevator / Lift

  • Room Service

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At HOSHINOYA Tokyo, guests consistently praise the serene ryokan-style atmosphere, attentive staff, elegant design, and a standout rooftop onsen, while noting a central business-district location with easy transport links yet quieter surroundings and fewer nearby dining options.

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Facilities

Great

Cleanliness

Clean

Service

Attentive

Location

Convenient

Dining

Limited

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2

Yaamin

IAN-logo

30 Apr 2026

·

Stayed 3 nights

One staff member was extremely disrespectful and with his actions and attitude which ruined our entire stay at the Hoshinoya Tokyo.
One staff member was extremely disrespectful and with his actions and attitude which ruined our entire stay at the Hoshinoya Tokyo.

10

BYUNGHEE

IAN-logo

26 Apr 2026

·

Stayed 2 nights

Breakfast and Dinner
Breakfast and Dinner

10

Andres

IAN-logo

17 Apr 2026

·

Stayed 2 nights

Service is next level, one of the best experiences i've ever lived... so grateful and happy with my stay.
Service is next level, one of the best experiences i've ever lived... so grateful and happy with my stay.

8

Karl

IAN-logo

9 Apr 2026

·

Stayed 2 nights

-entrance is very welcoming, with live music, they take your shoes away (beware if you have stinky socks after long travel) -welcoming green tea is served, which is very nice, very traditional; -staff is amazing, super helpful; -agree with other reviewers - no flexibility- we needed some hard soap and they don’t provide it, I think 5 star hotel for that price with hospitality image as their main goal should provide any soap customer wants, you hardly can wash under your arms with super liquidy soap, why not provide a traditional Japanese herbal hard soap? I don’t think liquid soap is very convenient. - breakfast was really bad - we tried both Japanese and western style - and 2-3 star quality
-entrance is very welcoming, with live music, they take your shoes away (beware if you have stinky socks after long travel) -welcoming green tea is served, which is very nice, very traditional; -staff is amazing, super helpful; -agree with other reviewers - no flexibility- we needed some hard soap and they don’t provide it, I think 5 star hotel for that price with hospitality image as their main goal should provide any soap customer wants, you hardly can wash under your arms with super liquidy soap, why not provide a traditional Japanese herbal hard soap? I don’t think liquid soap is very convenient. - breakfast was really bad - we tried both Japanese and western style - and 2-3 star quality

10

Kelvin

IAN-logo

28 Mar 2026

·

Stayed 3 nights

Excellent
Excellent

1-9-1 Otemachi, Chiyoda-ku, Otemachi, Tokyo, Tokyo (and vicinity), Japan

Location

Located in Chiyoda, a neighborhood in Tokyo, HOSHINOYA Tokyo is near a metro station. TeamLab Planets TOKYO and Tokyo Garden Theater are cultural highlights, and some of the area's popular attractions include Ueno Zoo and Shinjuku Gyoen National Garden. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Parking is accessible and supplied by the hotel for guests who arrive by car.


Full breakfasts are available daily from 7 AM to 11 AM for a fee of approximately JPY 5500 for adults and JPY 1760 for children.


Pets are not allowed at the property.


Check-in time starts at 15:00 and ends at 23:59. Check-out time is at 12:00. Early or late check-in/check-out may be available upon request.

The property features elevators and limited wheelchair-accessible facilities, including public areas and rooms.


Located in Chiyoda, Tokyo, the property is near a metro station and close to attractions such as Ueno Park, Tokyo Bay, Shinjuku Gyoen National Garden, and Tokyo Disneyland®.


One child 3 years old or younger stays free per registered adult when occupying the parent or guardian's room using existing bedding.


No cribs (infant beds) or rollaway/extra beds are available at the property.


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